Using send email step in workflow

Question

Hi Experts,
I have a question regarding the send email step in workflow.
We have the Receipient Type as Organizational Object and Expression as &WF_INITIATOR&.
I want to know if the mail will be sent to the SAP email ID (i.e) in SBWP or will be it be sent to the Outlook email ID.
We want to send it to the Outlook email ID of the User. Can you guide us as to how we can do the same.
In some cases, we want to send the notification to both the employee and his manager. Can this be managed through the SEND EMAIL step in the workflow or do we have to explicitly create a method and use a std FM that sends the email to the concerned.
Request your help on the same.
Cheers,
Belinda Clarke

Answer 1

>We are getting the pernr of the employee. We can retrieve his email address for the same. So do we need to pass this to a workflow container and then use that workflow container value in the space provided for the email address.
Yes. It is really up to you how you will develop everything. I personally like to get all the data into the workflow container, because it might be handy later in the life. Let's say that you go on with your custom email sending step and add there the code the get the data that you need in the email. It will work perfectly. But let's say that after six months the HR administrators want to get emails with a bit different content from this same workflow. Now you will need do another custom step. But if you had already all the data in the container you can simply add another standard email step and formulate the text with the editor and add the variables from the workflow container. Easy and simple.
So, my advice is that for example add just add some background step to get all the possible data regarding the employees & leave request & managers or whatever. Now you have everything in the container and you can use them in the email(s) - and you can use them in other places too - for example in the work item texts, etc.
Regards,
Karri