V1.9 Channel Guide - Questions & Concerns

In speaking with customer support this morning, it would appear that my only recourse for letting Verizon know that I don’t like the new Channel Guide is to make a post on the forums and this looks more appropriate that the tech forums after looking around a bit.
Cable Television issues:
To start, there was absolutely nothing wrong with the old channel guide and I can’t figure out what the new guide does better aside from possibly displaying a few more channels per page…at the cost of incorporating a GIANT active dvr UI (user interface), an awful color scheme and a PiP window in the channel guide that seems to have had its size reduced to about ¼ of the previous one.
Does anyone know if there’s a way to change the display back to the old style or at least something close to it? I only had 15 minutes to play around with it this morning before work, but the rest of the new display styles are even worse than the standard one and I was hoping there was another options section that I didn’t notice as far as the overall display goes.
DVR issues:
For those of you who use the verizon DVR services, that display has also changed and I can only assume that it’s geared towards displaying commercials while we use the dvr functions b/c there’s no other reason for it to take up so much room on the screen at the moment.
The previous dvr display used to consist of a small horizontal bar across the bottom of the screen that displayed the basic channel info (channel #, name of the show, run time etc etc), showed you the speed at which it was rewinding or fast forwarding and the point in the show that you were currently watching. With the update, the DVR window is MASSIVE and it has to be taking up close to 1/3 of the screen when you hit the FF, RW or play button. However, even with the new giant dvr display, there’s nothing being utilized in the actual display and I have a feeling it’s going to be used for corporate commercials or simply advertising verizon on-demand programming.
The new channel guide is clearly slower than the old one and the dvr seems sluggish too. As I said earlier, I just didn’t see anything that warranted the huge makeover and I have trouble understanding how this new version of the channel guide could’ve possibly been beta tested by anyone and wound up in this state.
I love the verizon internet speed and I’ve come to find that their customer service is excellent, but this change was possibly enough to make me drop the full package I currently utilize and simply maintain the internet going forward for the sake of accessing websites like hulu & netflix for my television needs.

The only thing that’s changed about my opinion of the new channel guide after having a chance to really play around with it after work yesterday is that it’s even worse than I had initially thought.
While I think the color scheme is really ugly and a poor choice, at least it wasn’t handled as badly as the new layouts. I mean, really….there’s so much empty & wasted space that it’s hard to understand how this could’ve been beta tested or handled by professionals unless there really are going to be a lot of additional advertisements eventually crammed into the channel guide layout while we’re looking through the guide or dvr.
The search bar at the bottom of the screen, which now causes dvr function & channel info displays to take up over 1/3 of the screen, contains NOTHING except for the basic channel info, the time and an indicator that you should hit the ‘B’ button to open the search function. It could’ve easily been reduced by at least 50% considering how little information it actually displays…yet someone thought it would be better if it obscured a lot of screen space.
It wouldn’t be so bad, but on top of taking up a lot of screen space, this new search bar shows up all over the guide layouts. As it brings almost nothing to the table and presents the information as poorly as possible, I can only assume that Verizon REALLY wants people to start using the search function b/c there’s absolutely no reason for it to take up so much space.
There are some new channel guide options for different layouts and while I hate just about everything related to v1.9, I will say this; the ‘Channel Guide’ listing is almost useful in that it can be used as a secondary guide option to view a particular channels lineup for the day. Unfortunately, someone decided that it needed to have giant channel logos, so that section takes up about 25% of the layout for that guide. While it’s a nice layout for the intended purpose, outside of the stupid channel logos hogging up so much room, I’m not really sure why this was needed vs the previous method of simply pressing the button that scrolls to the right for a particular channel once you’re in the guide.
The layout that’s most similar to the old guide, Full Listing, has an absurd amount of empty space that’s being sacrificed for the aforementioned giant search bar at the bottom of the guide, a window carved out for channel logos that’s about 2x-3x too big for the actual logos being used and another empty space below the logo window where 2 channel numbers are displayed. Here we have yet another baffling instance of awful layout implementation for no apparent reason. Aside from eventually forcing us to watch more advertisements, I can’t even begin to imagine how this passed some kind of final approval b/c there’s no reason to have so much empty space when redesigning any kind of layout.
The other glaring mistake in the Full listing layout is that the display indicator that shows you where you’re at in a particular channel block and/or show is at the top of the screen. Which, if you think about it, was a poor decision since the channel guide always stays in the middle of the channel block you’re viewing and the new bar doesn’t seem to lineup properly with the shows based on watching some tv last night. The old layout let you know exactly where you were with the show you’re watching whereas the new is displayed in such a way that it’s become more of a ‘close guestimate’ since it will never overlap with the actual show you’re watching as it’s now anchored to the top of the guide.
Here’s a free one, the channel you have highlighted in the channel guide should have the time display bar right above it so that you don’t need to look in two places at once to see where shows start/end and where you’re actually at in relation to the programming.
To be fair, I didn’t notice any sluggishness last night as everything seemed to be moving very smoothly and I’m using hardware that’s at least 3-4 years old. Maybe they patched something or maybe the earlier sluggishness was just a temporary inconvenience. However, I still haven’t found anything that comes even remotely close to warranting the implementation of a new program guide aside from the proposed theory of eventually forcing us to view advertisements via the vast amounts of empty space that were purposely chosen for the current layout.

Similar Messages

Channel Guide Update - Questions & Concerns

In speaking with customer support this morning, it would appear that my only recourse for letting Verizon know that I don’t like the new Channel Guide is to make a post on the forums and this seems like the most applicable one.
To start, there was absolutely nothing wrong with the old channel guide and I can’t figure out what the new guide does better aside from possibly displaying 2 additional channels per page…at the cost of incorporating a GIANT active dvr UI (user interface), an awful color scheme and a PiP window in the channel guide that seems to have had its size reduced to about ¼ of the previous one.
Does anyone know if there’s a way to change the display back to the old style or at least something close to it? I only had 15 minutes to play around with it this morning before work, but the rest of the new display styles are even worse than the standard one and I was hoping there was another options section that I didn’t notice as far as the overall display goes.
For those of you who use the verizon DVR services, that display has also changed and I can only assume that it’s geared towards displaying commercials while we use the dvr functions b/c there’s no other reason for it to take up so much room on the screen at the moment.
The previous dvr display used to consist of a small horizontal bar across the bottom of the screen that displayed the basic channel info (channel #, name of the show, run time etc etc), showed you the speed at which it was rewinding or fast forwarding and the point in the show that you were currently watching. With the update, the DVR window is MASSIVE and it has to be taking up close to 1/3 of the screen when you hit the FF, RW or play button. However, even with the new giant dvr display, there’s nothing being utilized in the actual display and I have a feeling it’s going to be used for corporate commercials or simply advertising verizon on-demand programming.
The new channel guide is clearly slower than the old one too and as I said earlier, I just didn’t see anything that warranted the huge makeover and I have trouble understanding how this new version of the channel guide could’ve possibly been beta tested by anyone and wound up in this state.
I love the verizon internet speed and I’ve come to find that their customer service is excellent, but this change was possibly enough to make me drop the full package I currently utilize and simply maintain the internet going forward for the sake of accessing websites like hulu & netflix for my television needs.

Agreed. The new guide format is slow, the text is difficult to read, but worst of all, you can only see a few channels at
a time when scrolling. With hundreds of channels, you need to be able to glance at many channel listings quickly
on one screen, before quickly scrolling to the next screen.
I agree this is so bad that I will have to look at cable or satellite options if the old channel guide is not restored, at least
as an option. It was great! Why fix what isn't broken? Or more to the point, why break something that was an asset
to the service?
If FIOS tries to hold me to whatever the term of my contract period and penalizes me for dropping the service, my
position would be that the service provided by FIOS with the new channel guide is materially and adversely different from
what I signed up for, and this unilateral change on the part of Verizon voids my obligations under the deal. But all
I really want is the option to return to the prior channel guide format.

New Channel Guide is Even Smaller Than Before

We have two TVs connected to Verizon FiOS. One TV is on a DVR and the other is simply on a set-top box. The TV on the set-top box has a channel guide that shows seven channels over 2 1/2 hours in full HD (9x16) format. It has always been superior and doesn't seem to have changed with the Feb. 4 update. The channel guide on the TV with the DVR used to show only six channels over 1/12 hours in old 3x4 format. The Feb. 4 upgrade made it even worse, now it only shows five channels over 1/12 hours in 3x4 format. All we want is for the channel guide at the DVR to be as good as the one with the set-top box. I tried and tried to change settings on the TV and DVR but cannot fix it. I phoned Verizon technical support and was told that our Motorola DVR simply cannot accommodate the guide that our Motorola set-top box does. He added that the service in our area cannot change to Cisco or other DVRs that might support better guides. We should not pay the premium for a DVR when it has a poorer channel guide than a set-top box. It is hard to understand why Motorola would produce a better set-top box than DVR, if the set-top box and DVR are really the culprits.
We like to view at least six channels at a time so we can see all the broadcast channels in our area at a time; we like to view more than 1 1/2 hours at a time so we can see later times without shifting so much; and we prefer to have a full 9x16 HD guide when we are paying for HD service.
We were told that our Motorola DVR cannot support a channel guide that shows seven channels over 2 1/2 hours in full HD format, like our Motorola set-top box does. Is this correct? What can we do about it?
Do other regions have better guides with their DVRs? Why?
If you can provide us with an effective solution, we would be appreciative. If not, then please submit this as a complaint to your closed-loop corrective and preventive action system and notify us accordingly by email.
Thanks, Tom {edited for privacy}

So I just checked my STBs.
I have a 7100P2 HD STB and a 7232 HD DVR.
Both show 7X2.5 hours.
What model DVR do you have.
The 6416 does not support a HD guide and will show less channels that a 72XX series DVR.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Another Channel Guide Rant

First of all, let me say, for a multi-billion dollar company, could you guys get your crap together? I had to exit Chrome and load up Internet Explorer just to complete my registration on the forums because the page would persistently lack the final details of my registration in Chrome. Browser support, learn about it. The Lithium forum software used here works fine for me on the Sony Forums, so don't play the blame game on it.
Now I'm just a humble man who's been through 3 different channel guide layouts.
The first channel guide layout was a rather ugly gray theme, with a huge "VERIZON FIOS" tab displayed whenever you pressed the info button while watching a program. Hated it. After a few months you guys must have realized it was annoying and gave us that red/blue theme.
Red/blue theme. It was great. Finally something representative of this amazing FIOS product I keep seeing advertised, not some gray menu a guy whipped up in 5 minutes and shoved VERIZON everywhere. Here's a hint: I don't need a constant reminder I'm using Verizon. It's in my mailbox already, thanks.
Now you've changed it again, and regrettably it resembles that original gray theme I despised when I first began using Verizon. Hate it.
6 channels per page, as opposed to the previous 8 (seriously?)
Ugly gradients that were clearly designed by a drop out graphic design student
Text fails to vertically center in their boxes, wasting space and looking stupid in general
Did I mention I can only see 6 channels per page? Well I'm mentioning it again, because it's really that bad and stupid.
The miniature video box that displays the channel I'm watching as I surf the guide has shrunk even more
If a program started before the current time, a little < arrow would be next to it. It's gone now
Round edges instead of corners look rather dumb
The info overlay when watching a program takes up nearly half of my screen now
I have absolutely no idea how to use the old mini guide that worked while watching a program without opening the full screen guide
I've seen some rather rude responses to those who dislike this theme. While I am appalled that anyone can actually appreciate the awful "update", I would like to clarify:
No, I will not be changing my service. I'm on a contract, so believe me when I say I would if I could. Thanks for your concern.
What are you, blind? The old one was fine, this version looks like a confused student playing with oval shapes in MS Paint.
Believe it or not, the "Classic" setting I keep seeing suggest actually does NOT return it to classic as you've been spreading lies about. In fact, "Classic" makes it display 4 channels per page instead of the new 6, opposed to the previous 8. So stop suggesting that. You know who you are.
To the guy who is happy they won't change it back to the old interface for us, well, forget you.
Apparently there was a poll on which layout people preferred. Here's an idea, if you want accurate statistics, put it in the channel guide itself. I always get spammed about some new 'feature' or widget I don't care about when you guys release it. Make a poll widget so we can show you how godawful this theme is, please. Don't forget to delay the channel guide from opening until the data loads, because we all love waiting for our precious widgets when trying to change the channel.
Now I'm not going to cry my heart out for the obviously superior previous theme, but would it kill you guys to add an actual classic option? I much prefer the old theme, and so does my Aunt, Father, Mother, 3 Cousins, and grandparents who use this service. In fact, nobody in my family prefers the new theme and it really shocks me people find this more ... visually pleasing than the old one.
If you're a newbie here and don't actually know the glory of the amazing old channel guide, here it is:
http://www.blogcdn.com/www.engadget.com/media/2008/02/2-5-08-fios-tv-screen.jpg
Amazing isn't it? A true gift from the gods. I don't know who messed up the volcano dance, but it's been taken away now.
So what's it take to get this done?
I've literally never used the forums before. I've seen some annoying crap with this service, but this has fed me up so much I took the time to register an account here. Believe me when I say there are others who feel this way.

Small fonts and light blue/light black/light white combination reminds of a project that I was on where the development was done overseas (meaning, no graphics design experience). It took me multiple meetings and calls to get them change it to something not so hard on the eyes. So, what you are seeing in fonts and color choices is really what some overseas software coolie with a couple of computer courses has come up with in the first 3 months of his/her first job. The coolie is thrilled by that very first effort, the contracting company fulfilled its obligation, the temps in Verizon met their targets and the bosses met their milestones.
However, somebody forgot to the user acceptance testing. Forget the beta guys. If there was a UAT, it would have failed in glowing colors (with excellent contrast - pun intended).
As for me, I can leave because my contract obligations expired a year ago. I am now examining the options available to me outside of verizon.

New channel guide push wiped our dvr and pause / rewind of live tv doesn't work anymore

The new channel guide, which I am not fond of, we found out the day it appeared had wiped out all of our recorded programs, all of our recording schedules and the pause / rewind does not work on our dvr anymore. This would normally be ok waiting for a representative to contact us but having an autistic child at home and having to try and explain why all of the programming we allow him to watch has been wiped has caused a serious problem in our house. If we could have had warning that this was going to happen or even be a possibility we could have tried and done something to work with the situation. Now we are left with a situation where all we are doing is trying to calm our son down. Not fun...

We determined what the problem is. When the channel guide was pushed down, we were remodeling our master bedroom and had the receiver unplugged and unhooked from the wall. Our dvr was acting like a receiver with no hard drive. I plugged the bedroom receiver back in and rebooted the dvr. The dvr is acting as it should. Why would a push reprogram a dvr to act like a diskless receiver?

Channel Guide not Full Screen

Since the new update for the FIOS cable box, the channel guide will not fill the screen. I did some research and found that it is because I have one of the older models of cable boxes.
I called Verizon and the supprt tech told me that I could order a replacement but there was no guarantee it would be one of the newer models as they cannot specify the model.
I was directed to the Verizon site where I could request a high capacity DVR but there is a wait list and it would cost $40.00.
Does anyone know how I can get a newer model without a fee or is that going to be a given?
Thanks in advance.

Go to one of their stores is the most relibale.
Otherwise play pot luck on asking for a replacement. Tell them you need one that supports adding a external disk, and you might have better luck getting a 7216 or 7232, since the 6416 does not support esata which is needed for an external drive.

I have a MacBook Pro running 10.6.8 model 7.1; need to upgrade to Mavericks. My question concerns 3 software apps: Reunion 10, Quicken 2007, Appleworks 6.2.9. Any recommendations?

I have a MacBook Pro model 7.1 running 10.6.8; need to upgrade to Mavericks...question concerns 3 software apps: Reunion 10, Quicken 2007, Appleworks 6.2.9 (word processing docs). Any recommendations?

Quicken Essentials is universally loathed on this forum. Quicken 2007 updated for Lion, Mt. Lion and Mavericks for $15 is the way to go:
http://quicken.intuit.com/personal-finance-software/quicken-2007-osx-lion.jsp
Appleworks 6:
Partition your hard drive or add an external drive and install Snow Leopard and use the "dual-boot" method to run Appleworks; and/or
Install Snow Leopard Server (available by telephone order only from the Apple Store 1.800.MYAPPLE [1.800.692.7753]; part number - MC588Z/A) into Parallels and run Appleworks (and most other PowerPC apps) concurrently with Mavericks:
[click on image to enlarge]
Review Roger Wilmut's excellent series of articles, Abandoning Appleworks:
http://www.wilmut.webspace.virginmedia.com/notes/aw/page1.html

Good afternoon ladies and gentlemen! My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In t

Good afternoon ladies and gentlemen!
My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In the settings Adobe Bridge - in "open RAW-files by double-clicking in Adobe Camera Raw» box is checked. When you try any changes in the settings Adobe Bridge system displays a message:
Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature.
The entire line of Adobe products on my computer updated to the latest updates. Previously, a family of products Adobe Photoshop on your computer is not set. Computer - PC, Windows 7 Enterprises.

<moved from Adobe Creative Cloud to Bridge General Discussion>

Master iPad configurator question concerning cart syncing with different versions of iPads.

I have a question concerning configurator syncing.Can the master iPad be a different version of iPad than the other synced iPads? For instance can iPad 2 be the master iPad to a group of iPad Air's? The iPad 2 has some fewer capabilities than the Air, would some settings or restrictions be left off of the iPad Airs if they were set up this way? Thanks.

There is no such thing as 'master iPad'. If you're using Configurator or Profile Manager control of the setup is done from a Macintosh.

Might go for T400/500- Many questions concerning Think Vantage

Hi,
I am deciding on my first IBM, a T400 or T500
I have a few questions concerning the Think Vantage Function:
a) Does the recovery DVD set back the hard drive partitions to factory settings?
b) Does the Think Vantage function set back the hard drive partitions to factory settings?
This means the original size of the partitions, when they have been changed manually.
c) Does Think Vantage work with a self buyed Windows Vista?
d) Does Think Vantage work unter Windows XP
e) Does Think Vantage need drivers/ anything else to work or is it entirly working on the hardware side, so no software/ windows is needed
f)Will Think Vantage work under Windows 7 in a T400/500
g) How was the past situation? Did a under Windows XP working Think Vantage also work on Vista / have there been drivers delivered, when needed, for the new OS
h) Is it possible to set up a new OS (like Vista Ultimate) and then backup it up on a external hard drive and later recover from this?
What do I want to achieve?
I want to recover the factory settings at all times, this means partition size, number of partitions etc. and Windows Vista Business. Then I want to install Vista Ultimate do my settings and backing it up to an external drive or whatever and then recover from that all 3 Months. In the end I should be able to set back factory settings with the earliest/ first backup from Windows Business; Furthermore I might want to install Windows 7 sometimes.
Thank you for your help! Kind regards
Message Edited by Schwenker on 11-23-2008 08:23 AM

Hello,
I would recommend Acronis to do this job. Here is a link at thinkpad-forum.de.
You´ll get Acronis for free if you buy a PCWelt.
Your answers:
A. yes
B: yes
C: yes
D: yes
E: No, windows is needed and if it´s XP than MS NET 2.0 also.
F: yes, when windows 7 is out, than Thinkvantage will work then, on Server 2008 it seems to work.
G:Thinkvantage work in Vista and XP environment.
H: yes, you can backup it on a extern hdd and later recover the R&R Image to the internal disc.
What do I want to achieve?
I would recommend Acronis to do this job. Here is a link at thinkpad-forum.de.
You´ll get Acronis for free, if you buy a PCWelt.
here are some interesting benchmark with first versions of Windows 7 and XP.
Windows 7 unmasked
Perceptions becomes reality
Message Edited by Agotthelf on 23-11-2008 10:23 PM
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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Questions concerning ST Simple Transformations

I got some questions concerning Simple Transformations:
1.) When editing a simple transformation, how to insert comments? In pure ABAP, a comment line must have as asterisk in the first column...
2.) I use <tt:loop>...</tt:loop> and want to use the index of the currently processed entry, like SY-TABIX when implementing a "LOOP AT itab" in ABAP. Is there a way?
Thanks for your answer, points will be rewared...
-MIKE

Hi Jack, please find some sample coding below that will solve your issue:
<tt:cond check="not-initial(ref('E1EDL20.INCO1'))">
<INCO1 tt:value-ref="E1EDL20.INCO1"/>
</tt:cond>
With the simple transformation tt cond statment you can make an XML tag optional. In below example during deserialisation xml tag <INCO1> will be skipped when not availabke in the xml and SAP data E1EDL20.INCO1 will not be filled by the transformation.
Regards. Please give points when usefull !

My question concerns the ipad monthly calendar view.

My question concerns the ipad monthly calendar view. An all day event spans two days in the monthly calendar view. Is this a bug?

The entry is correct in day and week view. In the month view, the event carries to the next day indicating it ends at 12:00am.

Question concerning Tiger installation

Hello,
currently I have OS X 10.2.8 and most recently I bought tiger...I have a question concerning the installation process. I inserted the disk and completed the first couple of installation steps and when I get to the 3rd step to choose a hard dive to install the operating system on, my slave drive is the only option that appears, not my mac hd drive that already has the current operating system on it...should i install tiger on my slave drive or is there a way to get my home drive as an option?? I have more available space on my mac hd drive and would say that it is the main drive that contains all the information to run this computer....
any info on this matter would be greatly appreciated.....peter
Dual 1.25 GHz G4 Mac OS X (10.4.3)

when selecting the startup disk, should there always be a ? mark on the drive icon? Well, i selected the mac osx2.8 system and will try the process again.....thanks....
Dual 1.25 GHz G4 Mac OS X (10.2.x)

Question Concerning Anchor Usage

New to Dreamweaver's web world and have a question concerning
Anchors and Drop Down Menus. Is it possible to have one of the
selections from my main navigation drop down menu Anchored to a
particular section of a page?
Thank You for any input.

OH, that. Duh.... 8)
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"E Michael Brandt" <[email protected]> wrote
in message
news:fu5vq2$gs1$[email protected]..
> jcraw77 wrote:
>> New to Dreamweaver's web world and have a question
concerning Anchors and
>> Drop Down Menus. Is it possible to have one of the
selections from my
>> main navigation drop down menu Anchored to a
particular section of a
>> page?
>>
>> Thank You for any input.
>
> Sure, just make its link be href="#anchorname"
>
> --
>
>
> E. Michael Brandt
>
> www.divahtml.com
>
www.divahtml.com/products/scripts_dreamweaver_extensions.php
> Standards-compliant scripts and Dreamweaver Extensions
>
> www.valleywebdesigns.com/vwd_Vdw.asp
> JustSo PictureWindow
> JustSo PhotoAlbum, et alia
>
> --

Question concerning Servicing

Hey all.
I have a question concerning the servicing of my Macbook.
My laptop (less than a year old and still under warrenty) has several dead pixels on the display and the case has developed a chip on the palm rest when the display lid (prongs) meets the palm rest (I believe that this is a popular problem). I did initiate a self repair on the chipped palm rest with super glue to fix it temporarily.
The question is if i take my laptop to the Genius bar, will I be able to get both the screen repaired and the palm rest repaired. And if so how long do you think it will take to replace both and any indication about costs.

jfdm wrote:
Hey all.
I have a question concerning the servicing of my Macbook.
My laptop (less than a year old and still under warrenty) has several dead pixels on the display and the case has developed a chip on the palm rest when the display lid (prongs) meets the palm rest (I believe that this is a popular problem). I did initiate a self repair on the chipped palm rest with super glue to fix it temporarily.
The question is if i take my laptop to the Genius bar, will I be able to get both the screen repaired and the palm rest repaired. And if so how long do you think it will take to replace both and any indication about costs.
I would think you would have no problem with just a simple super-gluing of the palm rest, provided you didn't get it all over the rest of the case. Dead pixels may be another issue. Industry standards say that a certain amount of dead pixels are acceptable. Yield would go way down if all LCD panels were required to be perfect and stay perfect. Your best course of action is to make an appointment and ask. Good luck.

V1.9 Channel Guide - Questions & Concerns

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