Validation Issue in Custom Infotype

I have Copied an Infotype from 0582 . so it created an custom database table PA9***. After final completion  during testing the user are creating the records and saved and it is working fine till now. The Problem is when users try to change the same Record that is just created , the information is not getting updated , the system also gives an information message 'No Changes Found' inspite of obvious changes. I Verified the information from both data base table and end user screen, it is not getting updated in neither of the Places. Please Help. any Further Information needed ask Me.

Hi Shanthi,
I am having the same problem.
I had created a custom infotype ,But when I try to view it through PA30 in Display mode.
the fields are still enabled.
Whereas , in create mode, its working fine.
Please guide me the steps to disable the fields in Display mode in PA30.
Thanks
Kanupriya.

Similar Messages

  • Custom infotype creation issue

    Hi Experts,
    I have a requirement to create a custom infotype based on certain conditions. But there is a problem while saving data in the infotype. The infotype is populated from another infotype automatically through dynamic actions.
    But while saving the data for the first time it happens as per the requirements and data gets saved properly.
    But when the data is saved for the second time for the same pernr , the previous data is over written even though the new record starts with a different begin data.Also i have created the infotype with time constraint '1'.
    can you please let me know if i am missing anything while creating or is this a logic issue .? all the logic has been coded in the flow logic part of the screen.
    also if i dont save the data in the infotype it does not pop up any message like 'data not saved' which usually happens with every infotype. Please clarify me on this as well...
    Thanks,
    Raj Thilak.

    Hi,
    Check the logic how it is updating the custom infotype . I think it is nothing to do with creation of custom info type
    Regards
    Krishna

  • Issue in custom subscreen added in infotype 0021

    Hi experts,
    Im doing the enhancement in infotype 0021. I have added some custom fields (custom subscreen) in  IT0021. Those fields (text boxes) are grouped inside a group (Box) in SE51.
    Now my issue is that when i see the custom subscreen in Change mode in PA30 transaction, it is getting displayed in enable mode. But when i see in Disable mode, still those text boxes are shown in enable mode. Actually those need to be shown in Disable mode , when i see in Display mode in PA30.
    pls tell me how to achieve the same.
    Regards,
    Shanthi

    Hi Shanthi,
    I am having the same problem.
    I had created a custom infotype ,But when I try to view it through PA30 in Display mode.
    the fields are still enabled.
    Whereas , in create mode, its working fine.
    Please guide me the steps to disable the fields in Display mode in PA30.
    Thanks
    Kanupriya.

  • Issue while modifying entries in custom infotype after enhancement.

    Hi All ,
    I have enhanced custom Infotype (Added 2 new fields).
    After enhancement, I am facing one issue while updating infotype through FM HR_INFOTYPE_OPERATION.
    Issue is that I am not able to update/modify records through FM HR_INFOTYPE_OPERATION.
    RETURN parameter of FM comes empty indicating no errors but actual records in database table are not updated. I debugged FM and found that SAVE button on PA30 screen is disabled.
    Anyone knows reason for above proble and also please help me in solving issue.
    Regards,
    Jigar Thakkar.

    Thanks for your response.
    Yes i am able to update IT9201 through PA30 but not with FM HR_INFOTYPE_OPERATION. Also I have activated PXXXX structure through PM01.
    While debugging FM HR_INFOTYPE_OPERATION i saw that SAVE button is disabled and processing stops there.
    Regards,
    Jigar.

  • Custom infotype pqah report issue...

    Dear Friends,
    For custom infotype In PQAH report generation we are getting message as u201CError when generating the report (see long text)u201D.Is there any restriction for field lengths & characters in report generation. Please give me a solution about this issue.
    Thanks in advance,
    Satya

    Dear Friends,
    We have total 27 output fields in this custom infotype. If I will select some output fields in that custom infotype pqah report is generating. But if I will select all out put fields that specific infotype then system is showing that error message in report generation.
    Thanks in advance,
    Satya

  • Custom infotype - field length issue

    Hi experts,
    We have a requirement of keeping so much free text fields in the custom infotype. However, the system doesnu2019t allow having these many fields in the PS structure. We got the information from the error description as- The maximum length of PS structures for infotypes is 1000; this is the length of the general infotype header in bytes. Could you please suggest some way to solve this issue?
    Thanks,
    Rahul

    Give a field and try to enter some decription for large text in  that field .
    Create a table for that field and give F4 for that .
    Maintain the text in SO10 and call that text using read_text fn module .
    Try this way

  • About to use HR_INFOTYPE_OPERATION to create customer infotype issue:

    hi
    i want to create infotype use function(HR_INFOTYPE_OPERATION).
    this infotype is customer infotype.
    the first scenario is:
      i'm be sure no data about one employee in this infotype(9004).
      to call with data upload function and put data into internal table IT_PA9004.
      and the table data as follow:
    one line: it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080201' , it_pa9004-endda = '20080930'
              it_pa9004-zzvalue = 50 (customer field).
    two line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080201' , it_pa9004-endda = '20080930'
              it_pa9004-zzvalue = 60 (customer field).
    three line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080101' , it_pa9004-endda = '20081031'
              it_pa9004-zzvalue = 70 (customer field).
    four line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080101' , it_pa9004-endda = '20081031'
              it_pa9004-zzvalue = 80 (customer field).
    i run the programme and get information is:
    11022887 insert ok.
    11022887 insert ok.
    11022887 insert ok.
    11022887 insert ok.
    but i use the transation PA30 to view all data:
    in database just exist one row:
    four line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080101' , it_pa9004-endda = '20081031'
              it_pa9004-zzvalue = 80 (customer field).
    the second scenario is:
    in database the infotype have exist one row:
               pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ02',
               pa9004-begda = '20080318' , pa9004-endda = '20080318'
               pa9004-zzvalue = X (customer field).
    and i create another row:
    line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ02',
              it_pa9004-begda = '20080318' , it_pa9004-endda = '99991231'
              it_pa9004-zzvalue = 80 (customer field)
    i run the programme and get information is:
    11022887 insert ok.
    the three scenario is:
        set  HR_INFOTYPE_OPERATION of import parameter operation = 'MOD'
        in any scenario will get error :not exist subtype .
    what heppend about HR_INFOTYPE_OPERATION working,i had to use this function to
       create other infotype of SAP owner.
       and will create successfully.
    so i thank it may be config Constraints about customer infotype.
    is time Constraints effect?
    so i want to how to check it?
    and if i want to create one infotype for customer using PM01 what some thing
    must be taken into account.
    think you advance.
    partial source code as follow:
    FORM ACTION_INSERT .
      DATA: P_FLAG TYPE C.
      DATA: WA_LOG LIKE LINE OF DATA_LOG.
      DATA: PP_ACTION TYPE PSPAR-ACTIO.
      LOOP AT IT_PA9004.
        CLEAR P_FLAG.
        CALL FUNCTION 'HR_PSBUFFER_INITIALIZE'.
        PERFORM lock_employee USING IT_PA9004-pernr CHANGING P_FLAG.
        PP_ACTION = IT_PA9004-ACTION.
        PERFORM HR_INFOTYPE_OPERATION USING IT_PA9004 PP_ACTION CHANGING P_FLAG.
        IF P_FLAG IS INITIAL.
          if test_run = space.
            COMMIT WORK.
          else.
            ROLLBACK WORK.
          endif.
          write:/ it_pa9004-pernr,'insert ok'.
        ELSE.
          ROLLBACK WORK.
          write:/ it_pa9004-pernr,'error'.
        ENDIF.
        PERFORM unlock_employee USING IT_PA9004-pernr .
      ENDLOOP.
    ENDFORM.                    " ACTION_INSERT
    FORM LOCK_EMPLOYEE  USING    P_PERNR
                        CHANGING PP_FLAG.
      CHECK PP_FLAG IS INITIAL.
      CLEAR P_RETURN.
      CALL FUNCTION 'BAPI_EMPLOYEE_ENQUEUE'
        EXPORTING
          number = P_PERNR
        IMPORTING
          return = P_RETURN
        EXCEPTIONS
          OTHERS = 01.
      CALL FUNCTION 'HR_INITIALIZE_BUFFER'
        EXPORTING
          pernr = P_PERNR.
      IF P_RETURN IS NOT INITIAL.
        PP_FLAG = '1'.
      ENDIF.
    ENDFORM.                    " LOCK_EMPLOYEE
    FORM HR_INFOTYPE_OPERATION  USING    P_PA9004 LIKE IT_PA9004
                                         P_ACTION type PSPAR-ACTIO
                                CHANGING PP_FLAG.
      CHECK PP_FLAG  IS INITIAL.
      DATA: bapipakey type bapipakey,
            P_SUBTY TYPE P9004-SUBTY,
            PP_9004 TYPE TABLE OF  P9004 WITH HEADER LINE.
      CLEAR P_RETURN.
      REFRESH PP_9004.
      MOVE-CORRESPONDING P_PA9004 TO PP_9004.
      IF P_ACTION = 'INS'.
        PP_9004-AEDTM = SY-DATUM.
        PP_9004-UNAME = SY-UNAME.
      ENDIF.
      IF P_ACTION = 'MOD'.
        PP_9004-AEDTM = SY-DATUM.
        PP_9004-UNAME = SY-UNAME.
      ENDIF.
      APPEND PP_9004.
      P_SUBTY = P_LGART.
      CALL FUNCTION 'HR_INFOTYPE_OPERATION'
        EXPORTING
          infty         = '9004'
         subtype       = 'FQ03'
          subtype       = P_SUBTY
          number        = PP_9004-pernr
          validityend   = PP_9004-ENDDA
          validitybegin = PP_9004-begda
         RECORDNUMBER  = pp_9004-seqnr
          record        = PP_9004
           operation     = 'INS'
         operation     = P_ACTION
          nocommit      = 'X'
        IMPORTING
          return        = P_RETURN
          key           = bapipakey
        EXCEPTIONS
          OTHERS        = 0.
      IF P_RETURN IS NOT INITIAL.
        PP_FLAG = '9'.
      ENDIF.
    ENDFORM.                    " HR_INFOTYPE_OPERATION
    FORM UNLOCK_EMPLOYEE  USING    P_PERNR.
      CALL FUNCTION 'BAPI_EMPLOYEE_DEQUEUE'
        EXPORTING
          number = p_pernr
        IMPORTING
          return = P_RETURN
        EXCEPTIONS
          OTHERS = 01.
    ENDFORM.                    " UNLOCK_EMPLOYEE

    hi
    i want to create infotype use function(HR_INFOTYPE_OPERATION).
    this infotype is customer infotype.
    the first scenario is:
      i'm be sure no data about one employee in this infotype(9004).
      to call with data upload function and put data into internal table IT_PA9004.
      and the table data as follow:
    one line: it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080201' , it_pa9004-endda = '20080930'
              it_pa9004-zzvalue = 50 (customer field).
    two line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080201' , it_pa9004-endda = '20080930'
              it_pa9004-zzvalue = 60 (customer field).
    three line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080101' , it_pa9004-endda = '20081031'
              it_pa9004-zzvalue = 70 (customer field).
    four line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080101' , it_pa9004-endda = '20081031'
              it_pa9004-zzvalue = 80 (customer field).
    i run the programme and get information is:
    11022887 insert ok.
    11022887 insert ok.
    11022887 insert ok.
    11022887 insert ok.
    but i use the transation PA30 to view all data:
    in database just exist one row:
    four line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ03',
              it_pa9004-begda = '20080101' , it_pa9004-endda = '20081031'
              it_pa9004-zzvalue = 80 (customer field).
    the second scenario is:
    in database the infotype have exist one row:
               pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ02',
               pa9004-begda = '20080318' , pa9004-endda = '20080318'
               pa9004-zzvalue = X (customer field).
    and i create another row:
    line:it_pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ02',
              it_pa9004-begda = '20080318' , it_pa9004-endda = '99991231'
              it_pa9004-zzvalue = 80 (customer field)
    i run the programme and get information is:
    11022887 insert ok.
    but in database just exist the first data
               pa9004-pernr = '11022887' ,it_pa9004-subty = 'FQ02',
               pa9004-begda = '20080318' , pa9004-endda = '20080318'
               pa9004-zzvalue = X (customer field).
    the three scenario is:
        set  HR_INFOTYPE_OPERATION of import parameter operation = 'MOD'
        in any scenario will get error :not exist subtype .
    what heppend about HR_INFOTYPE_OPERATION working,i had to use this function to
       create other infotype of SAP owner.
       and will create successfully.
    so i thank it may be config Constraints about customer infotype.
    is time Constraints effect?
    so i want to how to check it?
    and if i want to create one infotype for customer using PM01 what some thing
    must be taken into account.
    think you advance.
    partial source code as follow:
    FORM ACTION_INSERT .
      DATA: P_FLAG TYPE C.
      DATA: WA_LOG LIKE LINE OF DATA_LOG.
      DATA: PP_ACTION TYPE PSPAR-ACTIO.
      LOOP AT IT_PA9004.
        CLEAR P_FLAG.
        CALL FUNCTION 'HR_PSBUFFER_INITIALIZE'.
        PERFORM lock_employee USING IT_PA9004-pernr CHANGING P_FLAG.
        PP_ACTION = IT_PA9004-ACTION.
        PERFORM HR_INFOTYPE_OPERATION USING IT_PA9004 PP_ACTION CHANGING P_FLAG.
        IF P_FLAG IS INITIAL.
          if test_run = space.
            COMMIT WORK.
          else.
            ROLLBACK WORK.
          endif.
          write:/ it_pa9004-pernr,'insert ok'.
        ELSE.
          ROLLBACK WORK.
          write:/ it_pa9004-pernr,'error'.
        ENDIF.
        PERFORM unlock_employee USING IT_PA9004-pernr .
      ENDLOOP.
    ENDFORM.                    " ACTION_INSERT
    FORM LOCK_EMPLOYEE  USING    P_PERNR
                        CHANGING PP_FLAG.
      CHECK PP_FLAG IS INITIAL.
      CLEAR P_RETURN.
      CALL FUNCTION 'BAPI_EMPLOYEE_ENQUEUE'
        EXPORTING
          number = P_PERNR
        IMPORTING
          return = P_RETURN
        EXCEPTIONS
          OTHERS = 01.
      CALL FUNCTION 'HR_INITIALIZE_BUFFER'
        EXPORTING
          pernr = P_PERNR.
      IF P_RETURN IS NOT INITIAL.
        PP_FLAG = '1'.
      ENDIF.
    ENDFORM.                    " LOCK_EMPLOYEE
    FORM HR_INFOTYPE_OPERATION  USING    P_PA9004 LIKE IT_PA9004
                                         P_ACTION type PSPAR-ACTIO
                                CHANGING PP_FLAG.
      CHECK PP_FLAG  IS INITIAL.
      DATA: bapipakey type bapipakey,
            P_SUBTY TYPE P9004-SUBTY,
            PP_9004 TYPE TABLE OF  P9004 WITH HEADER LINE.
      CLEAR P_RETURN.
      REFRESH PP_9004.
      MOVE-CORRESPONDING P_PA9004 TO PP_9004.
      IF P_ACTION = 'INS'.
        PP_9004-AEDTM = SY-DATUM.
        PP_9004-UNAME = SY-UNAME.
      ENDIF.
      IF P_ACTION = 'MOD'.
        PP_9004-AEDTM = SY-DATUM.
        PP_9004-UNAME = SY-UNAME.
      ENDIF.
      APPEND PP_9004.
      P_SUBTY = P_LGART.
      CALL FUNCTION 'HR_INFOTYPE_OPERATION'
        EXPORTING
          infty         = '9004'
         subtype       = 'FQ03'
          subtype       = P_SUBTY
          number        = PP_9004-pernr
          validityend   = PP_9004-ENDDA
          validitybegin = PP_9004-begda
         RECORDNUMBER  = pp_9004-seqnr
          record        = PP_9004
           operation     = 'INS'
         operation     = P_ACTION
          nocommit      = 'X'
        IMPORTING
          return        = P_RETURN
          key           = bapipakey
        EXCEPTIONS
          OTHERS        = 0.
      IF P_RETURN IS NOT INITIAL.
        PP_FLAG = '9'.
      ENDIF.
    ENDFORM.                    " HR_INFOTYPE_OPERATION
    FORM UNLOCK_EMPLOYEE  USING    P_PERNR.
      CALL FUNCTION 'BAPI_EMPLOYEE_DEQUEUE'
        EXPORTING
          number = p_pernr
        IMPORTING
          return = P_RETURN
        EXCEPTIONS
          OTHERS = 01.
    ENDFORM.                    " UNLOCK_EMPLOYEE

  • Custom infotype - issues with conversion class - making fields display only

    Hi,
    I created the custom infotype 9008 using t-code PM01, created conversion class ZCL_HRPA_UI_CONVERT_9008_XX and assigned it to screen structure ZHCMT_BSP_PA_XX_R9008 in the view V_T588UICONVCLAS. Coded the methods IF_HRPA_UI_CONVERT_STANDARDOUTPUT_CONVERSION and IF_HRPA_UI_CONVERT_STANDARDINPUT_CONVERSION. I'm trying to make some fields display only within the method OUTPUT_CONVERSION dynamically. Coded the check class ZCL_HRPA_INFOTYPE_9008 with business logic.
    Everything seems to be working fine when I test using the test tool through t-code PUIT_UI.
    When I try to create/modify 9008 record through PA30, the code in the methods OUTPUT_CONVERSION  and INPUT_CONVERSION is never getting executed. The control is not coming there at all. The fields are allowing input. Any idea why this is happening.
    We are on ECC 6.0 and at service pack level SAPKE60035. Couldn't find any relevant SAP notes as well.  Appreciate your help in this regard.
    Thanks,
    Kumar.

    Hi Venkata,
    Check this document.
    This explains about custom infotype creation.
    https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/60a7586d-edd9-2910-68a8-8204303835a1?overridelayout=true
    regards,
    Brinda L

  • Custom infotype and validations

    Hello All,
    I am maintaining a custom infotype 9990 for my client, the infotype stores information about stock options and equity plans. Now I have added a field. The requirement is that when user enters the field or even when tries to change it , either using direct entries in SE11 or even through PA30, then I need to make sure that the value is greater than another field in another table. Doubts raised are
    1. Do i need a badi or user exit.
    2. Whatever I need where do i need to implement it, i mean in particular function module and at wat fcode and wat program?
    Spare me if the requirement is too vague. Please ask for specifications if needed.
    thanks and regards,
    Reena

    1) go to SE80 and ur module poolprogram for Infotype 9990 say it is - MP999000.
    2) go to ur screen of infotype say 2000
    3) in the PAI of the screen u will find the below code just below the" Module Exit at Exit command" -
    CHAIN.
        FIELD P9343-BEGDA.
        FIELD P9343-ENDDA.
        FIELD P9343-SALARY.
        FIELD P9343-DNAME.
        FIELD P9343-HDATE.
        FIELD P9343-PLANS Module Check_field.
        FIELD P9343-ORG.
        FIELD P9343-DOB.
        FIELD P9343-NAME.
        MODULE INPUT_STATUS ON CHAIN-REQUEST.
      ENDCHAIN.
    4) in above code say for field PLANS i need to check that it shud be greater than field ORG.so  i have written a module for field PLans named as 'Check_field'.
    5) code of that module  -
    *&      Module  Check_field  INPUT
          text
    module Check_field input.
    if P9343-PLANS LT P9343-ORG.
    MESSAGE E000(000) WITH 'Position can not be smaller than org unit number'.
    endif.
    endmodule.                 " Check_field  INPUT

  • HR ABAP : Custom Infotype updations through FM HR_INFOTYPE_OPERATION

    Hi All,
              Actually, I want to update the custom infotype 3 fields as per my user inputs. I am fetching the data from the PA table acoording to sy-datum falling in the begda, enda limitations. now I am changing the field with new values in the work area. And pass with the following data to the FM.
              But I am getting the error 'No data stored for 9008 in the selected period', eventhough it is already having a data in the database table. I had seen prvious therads, but could not get how they solved the issue.
    Please provide the inpus for the following code.
              ( I had also passed the validity start and end from the database entry. at this moment it gets dumped at the statement
      assign record to <record> casting type (tabname). "XDP UniCode
    where tabname is proposed from t777d-ppnnn. which is a structure and having a value as P9008. If i change the value at debug point to PA9008. it works fine. is there anything extra i need to do to solve this issue? )
    CALL FUNCTION 'HR_INFOTYPE_OPERATION'
    EXPORTING
    infty = '9008'
    number = pernr
    "SUBTYPE =
    "OBJECTID =
    "LOCKINDICATOR =
    "VALIDITYEND =
    "VALIDITYBEGIN =
    "RECORDNUMBER =
    record = wa_pa9008
    operation = 'MOD'
    "TCLAS = 'A'
    "DIALOG_MODE = '0'
    "NOCOMMIT =
    "VIEW_IDENTIFIER =
    "SECONDARY_RECORD =
    IMPORTING
    return = l_bapireturn
    key = bapipakey_tab
    Regards,
    Brijesh Patel

    Hi,
    Check this code once
    Read Infotype9004 Record for the personnel No
        CALL FUNCTION 'HR_READ_INFOTYPE'
          EXPORTING
            tclas           = A
            pernr           = pernr
            infty           = 9004
          IMPORTING
            subrc           = v_subrc
          TABLES
            infty_tab       = it_pa9004
          EXCEPTIONS
            infty_not_found = 1
            OTHERS          = 2.
    Read it_pa9004 into wa_pa9004 with some condition.
    if sy-subrc eq 0.
    Lock the employee for processing infotype 9004
        CALL FUNCTION 'HR_EMPLOYEE_ENQUEUE'
          EXPORTING
            number = wa_pa9004-pernr.
      v_begda = wa_9004-begda.
          v_endda = wa_9004-endda.
    CALL FUNCTION 'HR_INFOTYPE_OPERATION'
            EXPORTING
              infty         = c_9004
              number        = wa_9004-pernr
              subtype       = c_0001
              validityend   = v_endda
              validitybegin = v_begda
              record        = wa_9004
              operation     = c_mod
              tclas         = c_a
             dialog_mode   = c_0
              dialog_mode   = '2'
            IMPORTING
              return        = wa_return.
    CALL FUNCTION 'HR_EMPLOYEE_DEQUEUE'
          EXPORTING
            number = wa_pa9004-pernr.
    endif.
    reward the points if it is helpful.
    Regards,
    Srilatha

  • HR ABAP : Custom Infotype updations

    Hi All,
    I am new to HR ABAP. Actually, I want to update the custom infotype 3 fields as per my user inputs. I am fetching the data from the PA table acoording to sy-datum falling in the begda, enda limitations. now I am changing the field with new values in the work area. And pass with the following data to the FM.
    But I am getting the error 'No data stored for 9008 in the selected period'. I had seen prvious therads, but could not get how they solved the issue.
    Please provide the inpus for the following code. I had also passed the validity start and end.
    CALL FUNCTION 'HR_INFOTYPE_OPERATION'
    EXPORTING
    infty = '9008'
    number = pernr
    SUBTYPE =
    OBJECTID =
    LOCKINDICATOR =
    VALIDITYEND =
    VALIDITYBEGIN =
    RECORDNUMBER =
    record = wa_pa9008
    operation = 'MOD'
    TCLAS = 'A'
    DIALOG_MODE = '0'
    NOCOMMIT =
    VIEW_IDENTIFIER =
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    Brijesh Patel

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            system_failure = 2
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    Brijesh Patel

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    Were you able to resolve the issue?
    If yes, could you please share what was done to resolve it.
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