New HP Support Forum Twitter Handle

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You can Follow the Twitter handle @HPSupport to stay abreast of the HP Support Forum latest happenings. For example, we will tweet out:
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The Post of the Week
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Having worked in technical support myself (not for HP), I can tell you that 99% of employees know nothing more about using computers than the people who ring up and request help.
It is easier and cheaper for HP to provide the "illusion" of support than providing *actual* support. This is why most of the support staff are unable to answer more than the most simple questions. It is also why HP refuse to provide support for anything more than a year old - they know most people will give up and just buy another product.
Being in the similar position of trying (and failing) to get support, I can say that I will definitely not be buying a HP product again in future.
"Fool me once, shame on you. Fool me twice, shame on me..."

Similar Messages

New Community Support Forums

I am trying to reply to a contributor "likeabird" who kindly responded to a post.
There is only some improvement in the new Support Forums. I now have a "reply" option, but there is no response when pointing to it.
Must be getting old. I'm forgetting which direction to whistle, point in the right direction........and more, to get things to operate correctly. Perhaps should hold breath and count to ten a few times longer.
I'll try directly from the web on the main PC. Looks like a reformat or a new laptop. This one is old by today's standards at 4 years. Yet more expense to keep up with developments.

Thanks for your response.
I have finally muddled through the procedures on my fast Windows 7 HP desktop.
I have not installed iTunes on this PC as I want to keep things separate.
It all seems to improve when setting the support website to compatiblity mode. I still don't think that the support website is fully developed. Apple wiould not be pleased to read this. Only time will tell.
I made the mistake of upgrading to IE9 on both computers.
10 years of calendar records are now fully functional on the IPOD touch-even if the search function is very limited.
ribblev, Lancs U.K.

May Release: New partner support, Infrastructure updates, Site templates and bug fixes

Link: http://www.businesscatalyst.com/_blog/BC_Blog/post/May-release-New-partner-support-Infrast ructure-updates-Site-templates-and_bug-fixes/
We are announcing a new Business Catalyst release, scheduled to go live on Thursday, May 3rd. With this release, we are continuing our investments in system performance and stability by increasing our web servers capacity, enabling HTTP acceleration to provide faster site loading times, and improving the site creation speed by using pre-generated sites.
On the product side, we have completely revamped our partner support workflow taking advantage of the Adobe support infrastructure and tools, enhanced the site templates workflow for partners, and included lots of bug fixes and improvements. Read through the following sections to get detailed information about this release:
Partner support
Infrastructure updates
Features and enhancements
Issues fixed by this release
What's next
You can jump to the corresponding section by clicking the above links.
Partner support
Updated Help & Support partner experience
Following Adobe ID support, we have upgraded BC support tools (cases, chat, documentation) with standard Adobe tools. As a partner, you can now benefit from the same support tools as the rest of Adobe Creative Suite, and can track your support cases with Adobe BC, Dreamweaver, Muse or Photoshop in a single place.
Partners with more than 100 paid sites will get 2nd level chat support, which includes a higher priority, by default. If you have more than 100 paid sites, but spread across different Partner Portals, please ask support to enable 2nd level chat for you.
Support experience for your Small Business owner clients can now be owned by partners (see below).
Custom Help & Support URL for your clients
As a partner, you are probably already offering various additional services to your clients besides building & maintaining their BC site. Support, tailored specifically to your client needs, is usually one of these value-added services. We are now enabling you to take your Support service to the next level. In Partner Portal Settings, you have the option to set a custom URL for what will open when your client clicks on Help & Support inside Admin Console:
If you have multiple partner accounts, for different verticals, you can specify a Support URL for each of these.
The default Support experience provided by BC for your clients will be updated in a few releases to be similar to the partner support experience. This includes BC-branded support cases and documentation. If you'd like to keep a white-label experience for your customers, please set your own Help & Support URL in Partner Portal.
For more details please read the Improved support workflow and new forums announcement on our blog.
Infrastructure updates
Between our April release and the following infrastructure updates have been enabled
Limited trial sites for free partners – starting with our May release, the number of trial sites a Free Partner can have will be limited to 100. Once the limit is reached, Free Partners that need to create a new trial site have the options to upgrade to a higher partner plan, upgrade some of the trial sites to paid or delete unused/expired trials.
Automatic trial expiry extension - with this release, trial site expiry date will be automatically extended with 30 days every time an admin user logs in the system through the admin interface or through FTP.
Installed additional hardware - we have installed additional web servers on all our data centers, that translate into an increase of the existing capacity with over 70%.
Updated DNS infrastructure - we have improved the DNS resolution for email delivery so that we can increase the rate at which we're sending the system operational emails
HTTP acceleration – all sites static assets are served from a new cache engine (images, CSS and JavaScript files, together with improved headers that should allow the browser to cache them better for a browsing session). This update has been turned on along with our April release, and has made all the BC sites load faster on first and on subsequent loads.
Accelerated site/partner creation – we've changed the way new sites are created for faster speed, pre-creating them and reusing pre-created sites when needed, and have also improved the creation process for new partners, minimizing the impact of new CCM customers on the existing datacenters.
Adobe ID for partners - in order to support an integrating experience between the various Adobe tools a partner may use (Dreamweaver, Muse, Support forums) we have added Adobe ID support for Business Catalyst partner accounts. Starting April 19, partners are asked to merge their current Business Catalyst account with their Adobe ID accounts. For more details about the transition process and FAQ please read the Introducing Adobe ID blog post.
Updated Terms of Use - Along with several other changes in our processes in the past few months, we also revamped our Terms of Use and the signature process by requesting every admin user to sign a TOU. We have completed the rollout for partners, and we might be pushing an updated partner Terms of Use version within the following weeks. For more details and questions about this change, read the New Terms of Use for Business Catalyst blog post.
Features and enhancements
Site templates
To support the increasing number of partners building, sharing or reusing templates to create new sites, we're extending our site templates support from our partner portal with a new template type and improved management support. The update is going to enable partners to mark sites as templates and choose between making them available in Online Business Builder and keeping them private in their partner portal. A template site will not expire and has the same limits as any other trial site.
Based on your partner level, you can create private or public templates using the Site Details screen or the Tools>My Site Template section from your Partner Portal. Standard partners can only create private templates, while Free Partners can only view site templates that have been transferred to their accounts by other partners.
The number of templates a partner will have will be limited and will vary based on partner level: free partners can store up to 5 templates in their partner portal, standard partners have up to 100 site templates while Premium Partners might have up to 200 templates. Paid sites marked as templates are not counted against these limits.
Business Catalyst Partner fixes
While we are really focused on making the Business Catalyst integration into Creative Cloud a smashing success, we are slowly resuming our efforts to deliver fixes that have been requested by our partners. This release includes the following partner fixes:
Improved product custom fields - we have increased the maximum number of characters for product custom fields to 1024 (previous limit was 256); this gives partners and customers additional space to use when working with products
Improved Secure Zone subscribers list - we have added the customer email address in the Secure Zone Subscribers list to enable partners better filter and manage customers
Better experience when exporting data - to prevent customer confusion when exporting data from Mac computers, we have removed the export to excel option and exporting in CSV format by default.
Social plugins integration updates
Starting with our May release, we are updating the social plugins support to require users to get the plugin code from the third party provider and saving into his Business Catalyst website. The module tags and configuration will remain unchanged, but will render an empty tag until the partner or site owner will update the module template to include the corresponding module code snippet from the third party platform provider.
For more information about how you can enable the Social Plugins on a Business Catalyst websites, read the Social Media: Integrating Facebook and Twitter knowledge base article.
Other changes
Updated weekly emails - Starting with our May release, the information in the site weekly emails has been filtered based on the site's plan. For example, webBasics site reports will no longer include the sales report.
Localization - we improved and increased the coverage of the admin interface translations into German, French and Japanese
Site Settings -> Ignored IP addresses has been relocated under Reports -> Visitors -> More.
BC-Dreamweaver integration performance improvements
Development Dashboard has been removed, as it didn't provide a clear useful, ongoing benefit. The information present in the development dashboard has been integrated into our new Help & Support section.
Payment gateway settings - for more privacy and data protection, we have updated the Payment Gateway configuration screens to obfuscate the sensitive login information. Fields that have been obfuscated are now requiring confirmation.
Report abuse badge on trial sites - for compliance reasons, a "Report Abuse" link has been added to the front-end of all trial sites of free partners that don't have any paid sites. When they click the Report Abuse link, site visitors are redirected to a form submission page on businesscatalyst.com site.
Issues fixed by May release
Issues 3051303, 3168786 - Workflow notifications - Fixed a problem preventing workflow notifications emails from being sent.(see get satisfaction forum discussion)
Issue 3164074 - Fixed a bug causing the lightbox gallery created from Muse to be displayed behind page elements
Issue 3162810 - Fixed a bug in rendering engine to prevent content placed between body and head tags being incorrectly moved inside the body tag
Issue 3166610 - Fixed a broken link to Partner Portal in Internet Explorer
Issue 3175003 - Fixed an issue that caused an incorrect price display for the Year One-Off Setup Fee when upgrading a site from Admin using CB
Issue 2567278 - Fixed a bug causing site replication to ignore product attributes
Issue 2947989 - CRM passwords are now case sensitive
Issue 2723731 - Removed CSS files from the head section of the Layouts files, when downloaded and opened in Dreamweaver, via the BC extension
Business Catalyst new admin interface updates
Added "Save and Add New" button in Web App Item Add & Edit screens (see get satisfaction forum discussion)
Updated Quick Actions menus to add more actions (see get satisfaction forum discussion)
Fixed an issue causing Recent items menu to display deleted items (see get satisfaction forum discussion)
Fixed a display issue on File Manager making top buttons unreachable (see get satisfaction forum discussion)
Fixed the scrollbars in Email Marketing>Campaign>Stats>Bounced Emails reports (see get satisfaction forum discussion)
Fixed an issue causing Recent items menu to brake after selecting the current page from the Recent Items menu (see get satisfaction forum discussion)
Replaced the Success notification displayed when selecting Users or Permissions tabs from User Roles with an Warning
Change the action label displayed in User Roles list from View to Edit to match the list pattern from Admin Users
Fixed a missing file JavaScript error occurring when trying to open image manager from product details-> Attributes -> options
Moved System Emails section from Site Setting to Site Manager (see get satisfaction forum discussion)
Updated Domain Management interfaces to close the modal window and refresh the domain list after successfully adding a domain
Fixed an issue preventing the Hyperlink Manager to function properly (see get satisfaction forum discussion)
Updated the confirmation message received after copying a page to match the new workflow and button names
Fixed an issue causing the current screen or section to not be highlighted in the menu
Updated styling on the new dashboard, user management and email accounts interfaces
Updated dashboard reports filters and chart display; made the chart and the filter use the site time zone
Fixed an issue preventing users from inviting new admin users or create new email accounts on Internet Explorer 8
Fixed an issue preventing users from deleting Email Accounts or Admin Users in Internet Explorer 8
Fixed some issues preventing password recovery email from being sent
Removed the alert message displayed when the user or email account limit has been reached
Added localization for the simplified dashboard
Fixed display issues for site limits, domains and user list in the simplified dashboard
Added Custom reports for webBasics plan
Fixed a bug generating a "500:Collection error" on the simplified dashboard when user did not had View users permission
Added TOU checkbox in the email account setup screen
Updated Site Preview link in the dashboard to load the default domain
Fixed an issue in the new File Manager forcing a user to press Undo twice in order to see the change take effect if the code that was previously formatted contained any <"tag" with more than 2 lines
Fixed an issue causing the File Manager editor toolbar to incorrectly render if page URL path is longer than certain value; starting with this release, the site URL is trimmed
Fixed an issue causing the invite users to be displayed as [object Object] in dashboard and admin user list
Fixed a bug in the new admin causing the interface to become unresponsive when using the browser Back button
Fixed an issue in the new File Manager causing "Save Draft" button to publish the default page template instead of creating a draft version
Fixed a broken invite link issue in the Email Account invite email
Updated loading indicators in File Manager and Email Accounts screens
What's next
The first item on the what's next list might not be news for many of you, but it's definitely one of the most important milestones this year. The Creative Cloud launch is just around the corner, and Business Catalyst is playing an important role in that, as the publishing platform for Adobe® Muse and Dreamweaver. This launch will capture all our attention within the next weeks as we want it to be our best ever.
We'll start our next development cycle on May 15th, while the next Business Catalyst release is going to be pushed live in mid June. That being said, the following items are already on our launch plan for the next release and a few more will join the list. Please expect an update on our 2012 plans around mid May.
HTTP throttling – all page load and API calls to BC will be protected against attacks, this might trigger problems for API heavy sites. We are looking into enabling this update along with our June release, and will help make sure that a reasonable number of requests will be accepted from the same computer per minute.
Automatic site deletion - Starting with the June release, we are going to start automatically delete expired trial sites and canceled sites. Customers will be notified twice before we are going to proceed with deleting the sites.
Thank you,
Cristinel Anastasoaie
Adobe Business Catalyst Product Manager

In reference to this change in the Custom Reports... Better experience when exporting data - to prevent customer confusion when exporting data from Mac computers, we have removed the export to excel option and exporting in CSV format by default.
What is the customer confusion we are trying to stop here? I've got even more confused customers at the moment because all of a sudden they can't find the export to excel option but know it exists if they log in on a PC?
Mark

Performance Issues with the Support Forum

Thank you for visiting the new HP Consumer Support Forums.
We know that the site is having intermittent performance issues. We are actively working on the issue and hope to have it resolved shortly.
See you on the boards.
GarenT
One of the HP Forum Admins.
Message Edited by DaniW on 11-21-2008 07:24 AM
HP Product Expert for the Officejet Pro X Series.
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!

We have just completed an enhancement to the Forum and believe you should see much better site performance
THANKS!
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

8.3 Is Not Just for New Camera Support

I read all through the gumph when DPReview announced that ACR8.3 was available, and decided not to bother because it only seemed to support some new camera models. But just seen a post in John Nack's blog that suggests there's a bit more to it. So in case I was not the only person missing out...
http://blogs.adobe.com/jnack/2013/11/camera-8-3-rc-for-photoshop-cc-cs6-available-on-adobe -labs.html
or
Camera 8.3 RC for Photoshop CC & CS6 available on Adobe Labs
Camera Raw 8.3 is now available as a release candidate on Adobe Labs for Photoshop CS6 and Photoshop CC on Adobe Labs. For both versions it includes the new camera support mentioned below, and for Photoshop CC includes the following new features:
Whites and Blacks now support Auto Levels-like functionality via shift-double-click on the sliders.
Separate Auto Temperature and Auto Tint feature. Shift-double-click to invoke “auto temperature” and “auto tint” separately.
Ability to option-click shortcut in Synchronize, New Preset, Save Settings, and Copy/Paste (Bridge) dialog boxes. Option-click a checkbox to check that box exclusively. Option-click again to toggle previous checkbox state.
Set the background color of the work area. Context-click outside the image in the work area to select a background color from a popup menu.

I thought I started this thread in the Photoshop forum, but I guess it might have been moved. Just my mind set, because I never browse this forum. The thing is I had people like JJ in mind who I am not sure if he will continute with the CC trial, and may just use CS6, but I hadn't thought about the extra features being for CC only.

DisAppointed news Sun Solaris forum ????????? True or False

hello Friends ,
I read some disappointed news on this forum
that sun would not continue support for intel edition
i donot know it is true of false
Any tell me what is exact matter on
following email :- [email protected]
or reply this letter

Cross-posted
Sun Solaris 5.10 - SSH 1.1.3-Not able to connect to server with ssh -Urgent
@O.P.
Don't do that.
In the future, pick the most appropriate forum and make your post.
Cross-posting is considered to be the same as rude spamming.
I'm not aware of any forum web-site-of-value that would encourage cross-posting in its etiquette guidelines.
... and as far as "Urgent" goes?
This web site is for the end-user community to gather and discuss various topics in general conversations. Your self-imposed time pressures are irrelevant. If you need actual technical support for something, then log a support case and pay for a speedy answer.
See the FAQ link at the top of the page.

Author Name in Support Forum

How to Change Author Name in Support Forum??

It's not possible to change this by yourself but please send me a PM with the alias you want and i'll change it for you.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Can anyone tell me why I am unable to log in to the HP Support Forums?

I am unable to log-in to HP Passport or Forums. I use the same id/password that I've used for years and everytime I try to log-in to the forums or HP Passport, it takes me right back to the sign-in page. I've even tried registering with different user id/password and it always tells me it is already in use. I emailed HP Global Support and no help there.

Hello CalvinP.
Well, I used the link you provided, changed my password (again) and it took me to the HP Forums. My forum ID was at the top right. When I clicked on the subject Other Desktop etc., it took me to the HP Passport sign-in page. There, it showed my email address and p/w (all stars). I clicked on Sign-In and it recycled back to the sign-in. So, I tried again using my email address and the p/w I just changed to. Error message saying the user id or password incorrect. I then tried using my forums ID and new p/w and same thing. I then closed that out, reopened Chrome, searched for HP Support Forums, clicked on a link and what opened was the Forum home page showing I was logged-in (my forum user ID (khone) was in the upper right. When I clicked on a subject area, it again took me to the HP Passport sign-in page and I could not sign-in. Again, I closed Chrome, reopened, did the search and clicked on a link and it took me to the forum home page with me already logged-in. The only way I am able to respond to you, or anyone else, is to click on my user id and it takes me to the posts I have made. That is the only way that I can respond to anyone. I am still unable to access any of the subject areas or make a post. If I try, I end-up back at the HP Passport sign-in page.
As I said before, I have absolutely no idea what has happened or what HP has in their files for my user id/password. I have reset my id/password several times by both email links and by answering the security questions. But evertime I try to log-in @ HP Passport, I always get the same error message - user id or password incorrect. If I try to log-in straight in the Forums, it always takes me to the HP Passport sign-in page.
In Febuary 2013, I emailed HP Global Support, spoke to a Pia and Andrea on another subject and also mentioned this. They said they would pass it on to the webmaster because their might be a problem with the website. Never heard a thing until I received an email from a Kavitha saying they were closing the issued because they hadn't heard from me. Naturally they didn't because I never heard from them.
I'm totally frrustrated with not being able to access the forums to see if anyone can provide solutions to problems I occasionally have with my new computer. I'm at the point of just giving-up as I'm exhausted from the number of times I've tried and that this has been going on for almost two (2) months.
Thanks again CalvinP. If you have any other ideas, please let me know.

Support forum password reset email not received...

I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
Have you got any other questions you need answering ?

Support forum or open mic night?

Well I've made the transition to the new forum.
Question: Is this a support forum only, or do we get to start wide-open discussions about dithering and phase cancellation?
I am a long-time Cool Edit / Audition user and am very comfortable with the product, don't really have any problems with it, but have always enjoyed answering a few questions on the old forum when I felt I had something useful to add. As much as I enjoy reading stuff over at the gearslutz forum, there's just too many folks on there doing the (..........analog is the way, the only way, and If you don't hire a Mastering engineer you're screwed, and if you don't have Neumann mics in your closet you have no place in this industry...........) ...........type attitudes for me......
Just wondering if were free to discuss things outside of the realm of Audition support?

> Well I've made the transition to the new forum
No, your posting history is gone, just like mine.
> but have always enjoyed answering a few questions on the old forum
> when I felt I had something useful to add
So did I, however for some as yet unexplained reason ... quite possibly a feature of this wonderful new bbs system ... offline posting seems to be broken, so it really is a so _did_ I.
> [paraphrasing] analog is the way, the only way, and If you don't hire a
> Mastering engineer you're screwed, and if you don't have Neumann mics
> in your closet you have no place in this industry
Seems like an arrogant attitude system over there, wherever it was - placename intentionally omitted, It is great that we do not encounter this problem here in any shape or form.
Recording practices have always been relevant here, because they always come up in the context of what you can and what you can not fix, but to get good posts on that you need to have skilled practicing recordists available as participants.
In my experience as Relaynet (tm) Conference Host, the first and quite possibly the only one that hosted non-tourism related conferences while not a US resident, it is vital for a system like this that the users feel welcomed, they are after all a vital resource. It was in the job description that actually having to ""moderate"" was to have failed, the primary tool was being a good example. Howard Belasco taught me a lot about why and how the american way, including free information flow and room for criticism has made the US so great a nation. It was a great system!
Kind regards
Peter Larsen

A ADDT SUPPORT FORUM

There is no support page for this product, and NO, adobe.com/support IS NOT a support page for this product. There is no ADDT zone.
Since I'm not in US I have to call from outside US, and... GUESS WHAT?! In this side of atlantic, they have no clue about ADDT, and what he does. So... after spending my 900 euros in "Kollection and Friends", I must say, thank your for the upgrade bonus, but:
ADDT is almost useless without a official support forum.

There are several. You posted to one of them. Here is the list: http://www.adobeforums.com/cgi-bin/webx/.3bc3909a/ -- Nancy Gill Adobe Community Expert Author: Dreamweaver 8 e-book for the DMX Zone Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003) Technical Editor: Dreamweaver CS3: The Missing Manual, DMX 2004: The Complete Reference, DMX 2004: A Beginner's Guide Mastering Macromedia Contribute Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development <[email protected]> wrote in message news:[email protected].. > There is no support page for this product, and NO, adobe.com/support IS > NOT a support page for this product. There is no ADDT zone. > Since I'm not in US I have to call from outside US, and... GUESS WHAT?! In > this side of atlantic, they have no clue about ADDT, and what he does. > So... after spending my 900 euros in "Kollection and Friends", I must say, > thank your for the upgrade bonus, but: > > ADDT is almost useless without a official support forum.

This is a support forum, not a flame forum.

This forum is here for people to help each other out,NOT to flame and Bitc- about msi.
Msi makes a good product, and the only reason you see so many problems here is this is a support forum for people having problems.
For all the thousands of boards made, the people having problems are only a slight fraction.
Only post here if you are having a problem and are looking for a fix, do not bitc-!
If you clearly ask for help and explain the problem, you might get some helpfull users to reply to you.
Whenever I see a person start a flaming thread,all I think of is a John Kerry lover who likes to bitc- about a problem,that does not have the solution, and that bitc-es
about sombody trying to fix the problem.

Quote
There are no other official forums for other major mobo manufacturers (at least not ASUS and ABIT).
Actually you are half wrong. ABIT's official Forums And they actually have employees on the board. But I digress.
Here are some observations I have come to in the last 10 years or so.
All modern tech companies have issues with product launches, so it seems. I have broken my own cardinal rule with the K8N Neo, That bein NEVER BUY REV. 1 of anything.
I remember the trama of My Abit NF7-S, the Raid drivers on the floppy didnt work, the microphone had bad corruption issues (extreme static on the line). It required an RMA for a physical repair. The V.2 was more or less flawless. Now The NF7-S is one of the most stable Nforce 2 boards going, what makes you think our K8's will not have such a storied history?
Then there was the Leadtek Winfast TV 2000 Deluxe. The drivers/PVR software provided would blue screen my system. It required a download of a more current set to correct that.
Then I had a DOA Corsair memory strip.
.....Then I purchased a Gainward Ti4200 video card, only to find out it had defective capacitors, and Gainward was replacing them with more defective cards, it took some people four, or more RMA's to get a card that was not defective, as evident in this thread (warning over 100 pags long) GAINWARD Ti4200 Problem Thread
So, as one can see MSI has its issues just as everyone else, and I still have every confidence in them. I just RMA'ed a 2.5 year old K7N415 for leaking capacitors, and they sent me a new one, no questions asked.
They have excellent customer service, and provide this forum for us all to come together and discuss our issues, and succeses. Therefore everyone shold lay off MSI, and give them thier due.

New muse support. can't get there from here!!

hello,
I received two emails about a new comment on a string I was following, and then I click on the link,
and get taken to an site where the old muse support forum is discontinued,   why are you sending out emails with bad links on them.
if I go to the Adobe support pages,   and login , I can't find the muse support site BECAUSE muse in NOT a product???
if I go back to an email from muse, and click around on the various links, ( after I have already logged in to adobe support) ONLY then can I find the muse
support site. and then I can' t find any of my comments or items I've submitted.    it's quite obvious that someone decided to switch over to the Adobe corporate support forum, and killed the old one,
but didn't invest in any time to define the ways for users to access the support forum. VERY VERY BAD.
i'm very disappointed.    Is this really going to be a product?
oh, of course, after I post this message, I won't be able to find it.

The old forum still exists and people can still post to it. You just need to kick away that gray overlay by clicking on the "view the archived content" link.
Adobe certainly has some cleanup to deal with in regard to the forum switch but I don't think it is any sign on whether Muse is really going to be a product. There are many other signs.

Support forum spam

If you're subscribed to receive e mail notifications of responses to your forum posts here, you receive lots of spam, which appears to be filtered before being published in the forum. Isn't there a way to generate notices AFTER the spam filter has filtered the spam so as not innundate my Inbox with Mozill support forum spam?

Hi Richard,
First of all, I would like to apologize for the countless spam posts in yours and every other user reading this that was hit with the spam. The forum was recently attacked and all user accounts have been deactivated by me and other Moderators and their traces of spam have been deleted as well. Currently, administrators and developers are working on fixing this ASAP. However, since there is no way to block them without blocking the legitimate users (some users can share IP addresses), the spammers create new accounts and post on different accounts. I and other Moderators are working to remove spam ASAP so that it doesn't spread and you don't receive a TON of e-mails that are not wanted. You can help us by clicking '''Report abuse''' next of their reply, clicking '''Spam or unrelated content''' then clicking Submit.
Thank you.

SUPPORT FORUM BADGE

How did it come about that I was awarded the 2014 Support Forum Badge? What is it?

You can click a badge in the user profile to see more information.
<blockquote>The SUMO Forum 2014 mini-badge is part of the SUMO series. It represents contribution to SUMO in 2014 in this case: 30 replies in the English SUMO Forum. Congrats to all SUMO Forum 2014 badge earners for advancing the Mozilla Mission!</blockquote>
Some threads at the contributors forum about the badges:
*[/forums/contributors/710066] New Badges!!! - Help to elaborate!!!
*[/forums/contributors/709661] 2011 Support Forum Badge

New HP Support Forum Twitter Handle

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