VAT Receivable in case of Returns Sales

Hi SAP gurus,
If the returns is within 6 months from the date of original sales invoice date, then we can take credit of VAT. Otherwise, we cannot take credit but to show in expense account.
When taking return with original billing doc , pricing procedure will get copied. in such case VAT condition will also get copied .
so for sales Return after 6 months there shud not be VAT condition & VAT amount should get added to the pricing as we need to give customer full amount credit.
How can we take care of this situation. is there any simple way to do this ?? or we need to delete the VAT condition & then add same amt in the base price manually
Thanks
Vishal

Though couple of suggestions are there to delete manually, for me, it is not adviceable. This is due to the fact that when the original billing was generated, the corresponding VAT would have been debited to customer account.
Now when the return order is created and let us assume you delete manually those VAT condition types and subsequently generate a credit note on customer.
In this circumstances, from FI point of view, this is wrong because, for the debit entry, you have to pass a credit entry also; only then the loop will close. When original billing was generated, the corresponding tax value would have been debited to customer account and if you do not adjust this entry, then this amount will show as a debit entry in customer account.
So from FI side, suitable exit should be applied in such a way not to take credit of such returns.
thanks
G. Lakshmipathi

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How can I put Service charge to receive money from customer in Sales Return

My company will receive the Restocking fee from customer when customer want to return the goods.
I create a Sales Return Document for sales return but I can't put the service charge to charge my customer in the sales return document.
If there is any possibile way to create billing document for return and AR in one billing document.

I can't put the service charge to charge my customer in the sales return document.
Why not ?? If you dont want to show the service charge in return sale order but to show only in credit memo, this can be achieved. Assign routine 24 in your pricing procedure against this service charge condition type.
G. Lakshmipathi

Returns sale order stock from returns to quality error

Dear All,
For FG Material we have activated Inspection Type '06' - Returns from Customer Inspection and Inspection Plan with Usage 'Goods Issue 06' also created.
We create return sale order material comes in returns and we need Inspection lot with '06'. so in MB1B using mvt type 457 trying to move stocks from returns to quality but system is not allowing to transfer stock it gives error Change Inspection stock in QM only.
kindly give your suggestion for this error.
Regards,
sakthivel

For FG Material we have activated Inspection Type '06' - Returns from Customer Inspection and Inspection Plan with Usage 'Goods Issue 06' also created.
SAP has returns set up to create 06 inspection lots. These are not stock relevant. In this case the inventory goes into the return stock category and another move must be done to move the material to unrestricted or blocked as needed it will not allow to move to QI
If the material should go into QI stock and be under QI control, then config must be changed to use the 05 inspection type instead of 06.
We create return sale order material comes in returns and we need Inspection lot with '06'. so in MB1B using mvt type 457 trying to move stocks from returns to quality but system is not allowing to transfer stock it gives error Change Inspection stock in QM only.
In SPRO SD schedule line category for returns(DN) change movement type to 655 and make relevant settings for QM movement types.
Check below relevant thread for more information
sales return
Cheers
KK

Can we create Return Sales Order with Ref to Delivery

Dear Friends,
Can we create a Return sales order (RE) with reference to Delivery (LF)?
If yes,how?
If not,why?
Regards,
Shrikant

Hi there,
As per the standard process we donot refer RE with LF. 1 reason may be coz for returns order, we need to copy pricing either from OR or F2. Coz in LF pricing is not copied from OR. If you check the copy control from OR to LF in VTLA, at item level, you will not have any control for pricing type.
In most of the cases we refer returns to F2 sothat it will be easy to raise a credit memo to refund the customer. This is also because not all items in the order are delivered & invoiced (in partial delivery scenarios when all items are not confirmed)
Regards,
Sivanand

Pro Rata Free Goods in Return Sales Order

Hi,
I would like to know if the system can automatically propose the Free Goods in the return sales order when created with reference to the billing document.
The Billing Document has a
Main Line Item -- 100
Free Goods -- 10
and when a returns sales order is created with reference to the above billling document, the system displays both the above line items in the returns order and if the customer is returning only 50 the requirement is the system must automatically propose 5 free goods once the mail line item quantity is changed by the user.
Regards
PJ.

Kindly let us know how you are giving free goods manually or you are using MATERIAL INCLUSIVE OR EXCLUSIVE
If you are doing it manually then in return order it will not determine it
If you are using MATERIAL INCLUSIVE OR EXCLUSIVE then it should determine automatically
*Free goods - In SAP there are two types Exclusive and Inclusive.*
Exclusive - Buy 100 and get 10 free. This means you have to buy minimum 100 pieces then on that you will get 10 piece absolutely free.
Inclusive - Buy 100 get 10 free. In this case it means you are paying for only 90 item and the other 10 item is absolutely free.
Configuration:
IMG - Sales & Distribution - Basic Functions - Free Goods - condition technique for free goods -
1. create the condition table.
2. maintain access sequence and assign the condition table to the access sequence.
3. maintain condition type and assign the access sequence to the condition type.
4. maintain the procedure for free goods and assign the condition type to the free goods procedure.
5. Activate free goods determination. In this enter sales org., dis channel, division , docu pri pro, cust pri pro and the free goods procedure.
6. now go to VBN1 - create free goods determination. Select your condition type, key combination and enter. Here you enter sales org, dis channel, customer no., Valid from and Valid to dates. Then you first select whether it is exclusive or inclusive free goods determination. By default it will be inclusive if you click on exclusive it will become exclusive and on top it will display inclusive. Here you enter minimum quantity for free goods and from what order quantity the number of free goods. You can control the delivery also in the second last column(free goods delivery control).
Save the record. Go to VA01 create the sales order , enter the item and the minimum quantity for free goods to be applicable and observe the results.
Edited by: Vishal J on Nov 24, 2010 1:10 PM

Excise Documents in case of Return Process

Hello All,
I am following the below process for Return to Depot from customer, please correct me if I am wrong;
1) Create Return Order (RE)
2) Create Return Delivery and PGI
3) Transfer Posting from Return stock to Own (MB1B)
4) Excise Invoice at Depot (J1IG - for the material document generated)
5) Create Billing Document
Now for Plant to Depot Returns (Return STO), I am following this process;
A) Create STO with Return Indicator (ME21N)
B) Create outbound Delivery document (VL10B)
C) Create Goods Receipt (MIGO - Mvt Type 161)
D) PGI Outbound Delivery
The following questions arise;
1) Is the above process that I am following correct?
2) When and how should I create excise documents for the Plant to Depot Return
3) In the first case, I have only updated RG23D with J1IG, Should I also do a J1IJ? if so is it for which delivery documnet, created during case 2) or for the one in case B)?
Many Thanks
Raj

Ideal way of Excise Entries incase of return may not be cancelling Excise Invoice through J1IIN, as it may be possible that through Excise Invoice, say 10 Quantity was despatched & Return is only 2 quantity.
The Option widely used is as under:
Incase of Return Sales Order:
T.Code for copy control: VTAF
Source Document: F2
Target Document: RE
Item category REN
Considering the above settings are done:
Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.
Incase of Return Delivery:
T.Code for copy control: VTLA
Source Document: RE
Target Document: LR
Item category REN
Considering the above settings are done:
Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.
To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.
Incase of Credit Memo:
T.Code for copy control: VTFA
Source Document: RE
Target Document: Credit Memo
Item category G2N (Check in System)
First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.
Hope this helps you.
Regards,
Rajesh Banka
Reward suitable points.

In case of returns,will there be order related billing?

Hi,
In case of returns,will there be order related billing or the delivery related billing?

Hi,
The credit memo is issued even if the return delivery and the goods receipt are not created as it is order related billing except if you put a billing block on the return order but as soon as you will remove the billing block on the return order, the credit memo will be issued event if delivery is not created and goods have not been received.
This is strange but certainly german people are confident enough to reimburse their customers even if the goods have not yet been received.
Myriam.

Issue in Return sales, condition value calculation.

Hello All,
I am creating return sales order (order type-RE) with reference to a Billing document, and reducing the quantity while creating the sales order (Example: Ref billing quantity-60 and sales order quantity-30). Here even though the quantity is reduced to 30 PC the basic excise duty value shown in the sales order is same as in the reference billing document (with 60 PC quantity).
In pricing procedure for condition type (basic Excise duty) calculation type used is 355.
Kindly help me out to over come this issue.
Regards,
Manoj

Your post is not sufficient to understand your requirement. Let me know whether your client are into TAXINJ or TAXINN. Also as requested already, share your pricing procedure screen shot. Moreover, have you checked the Analysis screen from condition tab of that sale order ? If not, better check there which will give a clear picture. Finally, ensure that there is no manual condition type JMAN used in billing document in which case, as per routine 355, system will copy that value.
G. Lakshmipathi

When I create Return Sales Order through BDC sales order doesnu2019t create.

Deal Guru,
When I create Return Sales Order through BDC sales order doesnu2019t create.
It shows created sales document number but when I display this document I am getting message Document is not in database.
After executing my BDC, message received in SAP in box : SAPSQL_ARRAY_INSERT_DUPREC
I am receiving following message in SAP inbox for following issue.
But when I create Return Sales Order through VA01, it is working. Please give me some idea.
Detail Message
Update was terminated
System ID....   PRO
Client.......   900
User.....   DEVELOPER2
Transaction..   VA01
Update key...   4961DBF46A6B09D2E10080020A02281C
Generated....   05.01.2009, 16:03:40
Completed....   05.01.2009, 16:03:40
Error Info...   00 671: ABAP/4 processor: SAPSQL_ARRAY_INSERT_DUPREC
Regards
Makarand

Hi Rory
Try this link:
   BAPI can't to create SO,But used bapi data with manual can?
Regards
Neha

Return sales order-manual item discount distribution error

Hi All,
I have created a sales order for an article with a quantity of 10 CS.
At item level i gave one manual discount XXXX (Displaying charges Discount) of INR 100/-.The sales order is perfect till i billed it.
The customer sends back 1 CS (case) for some reason.
I created a Returns sales order and when i checked the discount XXXX, same INR 100/- is pulled from sales order.
This discount value should have been divided by 10 and for one quantity it should have been INR 10/- in Returns sales order.
I tried by clicking the update button in returns sales order. Nothing is changing.
Please suggest me how do i control this functionality?
Thanks,
Prince.........

Hello Prince,
This is strange. The revaluation of the quantity based discount condition type must have happened as soon as you modified the quantity.
At what point in time do you modify the quantity in the returns order to reflect the actual quantity being returned? Have you verified that there is no custom pricing routine that overwrites the value determined by the standard SAP logic as a result of the quantity modification?
You can refer to the SAP note 930870 that explains the circumstances under which SAP does not perform a revaluation of the condition type.
Best Regards,
Balaji

Return to Consignement stock for Return sales order

Hi,
For Home delivery Sales order- Sale is being performed from Vendor consignment stock & it works good with 601K movement .For Return in this case, Return sales order is created & PGR is performed against delivery.While doing this - the returned consignment material goes to unrestricted blocked stock. But we need this to go back to Consignment stock.
Can any one suggest a solution on this ?
Thanks in advance for quick solution, sharing your inputs
Krish

Standard movement types for processing returns in SD (651 to return stock, 653 to unrestricted, ...) are not capable to post to special stock K (consignment).
It would be probably best to use the reverse to normal issue - movement type 602 K, though I have never tried this scenario. This should work fine, so make sure the movement type in your returns order (entered in the schedule line category) is 602 (or a copy of 602).
If you still have problems (it is not 100% certain that the system will correctly determine the vendor for the consignment, and stock determination might not help either), then you can always alter the copy control order --> return order (if you are creating by reference), or try implementing BAdI - either LE_SHP_DELIVERY_PROC to enter the special stock indicator and vendor in the returns delivery item, or LE_SHP_GOODSMOVEMENT to modify the generated article document). But these are all non-standard solutions...
regards
Krzysztof

Exchange 2013 CAS server returned '500 Message rejected'

Hi, all.
Exchange 2013 with CAS server and 2 mailbox servers. Health checks are all 100% healthy.
One of our users cannot receive email from an external user. Our CAS server keeps rejecting the message. I can trace the message and see that it did indeed hit our servers, and was rejected. But I cannot find out WHY it was rejected.
Here is the Delivery Report from the EAC:
Delivery Report for NAME ‎([email protected])
Failed
3/30/2015 1:41 PM <CAS servername>
The message couldn't be delivered.
[{LRT=};{LED=500 Message rejected};{FQDN=};{IP=}]
The external user gets this NDR:
<our local CAS servername> gave this error:
Message rejected
In the Diagnostic information for administrator section:
<our local CAS servername> returned '500 message rejected'
followed by the Original message headers. I think I'm looking for some more verbose logging to see what rule or configuration rejected the message. Any help would be greatly appreciated!
Thanks!
Dan

My main question: how can I see what triggered my CAS server to reject this message with error 500?
Our user can receive email from other external senders ok. It seems to be just this one sender having trouble.
Our transport rules are not complex, and I see no rules that would block this sender or domain.
We use Exchange Online Protection. The message gets through EOP and hits our CAS server. The CAS server rejects the message - it never gets to the Client.
The CAS server gives the error 500 - but that's all I can find. I need a command or somewhere to look to see what triggered the 500 error.
I've posted the NDR received by the sender and scrubbed our identifying information.
Rcn.com looks like the sender's online forwarding host - the spf record for senderdomain.net points back to rcn.com. I've run an spf record check and it passes, so I do not believe that is the issue.
Here is the NDR:
From: [email protected]
To: [email protected]
Sent: Monday, March 30, 2015 1:41 PM
Subject: Undeliverable: Hello from FirstName
CAS1.our_internal_domain.local rejected your message to the following email addresses:
FirstName LastName ([email protected])
A problem occurred while delivering your message to this email address. Try sending your message again. If the problem continues, please contact your email admin.
CAS1.our_internal_domain.local gave this error:
Message rejected
Diagnostic information for administrators:
Generating server: BY1PR0501MB1112.namprd05.prod.outlook.com
[email protected]
CAS1.our_internal_domain.local
Remote Server returned '500 Message rejected'
Original message headers:
Received: from BLUPR05CA0049.namprd05.prod.outlook.com (10.141.20.19) by
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Dan

Urgent: How to copy multiple sales order items into a return sales order?

Dear developers,
I have a requirement to copy multiple sales order items into a single return sales order. For example, generated return sales order have 2 items, item 10 is created with reference to sales item 2610/10 and item 20 is created with reference to sales item 2611/20. What's more, when it happens, copy control should be taken care of. I know it is possible to create this kind of order by transaction. But how to do it in coding?
In current SAP release, there is only BAPI for creating with reference on 1:1 relationship which means copy one document to another but what I need is N:1 copy.
Any suggestion is high appreciated!!
BR,
Tony.

Hi ,
If you are creating sales order by using bapi then after calling bapi you can check import parameter SALESDOCUMENT in the bapi function module .If this parameter is not initial then sales order is created in this case you can create return order. If this import parameter is initial then sales order is not created and you cannot use return bapi function module.
Bapi is simple method than BDC.
In above case it is required to call BAPI_TRANSACTION_COMMIT after every successful sales order creation.
One more important point is you have to clear import parameter SALESDOCUMENT before calling sales order creation function module.
Thanks,
shyla

Return sales order based on sales order urgent..................

Hi,
I have to create return order for sales order. I am trying to create through bapi BAPI_SALESORDER_CREATEFROMDAT2. But i am getting eroor like "Unpermitted combination of business object BUS2032 and sales doc. category H".
If i create normal sales order it is creating sales order through this bapi.
In my case i have to create return sales order with reference to sales order. If any body is using this kind of sernario please send me with parameters..
Thanks in advance,
praveen

Hi Praveen,
The BAPI_SALESORDER_CREATEFROMDAT2 is orginally not designed for creating return sales orders.
Way around: create BIM processing or copy FM and remove the check (which is risky, since integrity is no longer guaranteed).
Regards,
Frank Umans

Return sales order wrt Billing doc.

Dear Friends,
I have maintained copy control for VTFA.
I have Billing doc for 100 Qty.
When i create sales order wrt this billing document, i cauld restrict Order qty to max 100 qty with help of V4 : 229 message to E (setting in SPRO: define variable message).
But next time system still allows the Return sales order wrt same billing document for Qty. max 100 as in above case. Thus i could create as many return SO wrt Billing document.
I want system to store the cumulative return SO qty vis a vis Billing document Qty.
Eg. Billing qty 100.
Return SO 1 for 50 Qty.
Return SO 2 for 30 Qty.
Return SO 3 for 20 Qty.
Return SO 4 Not allowed.
Kindly advise.
Regards,
Rajesh

Hi,
This is normal SAP behavior which will allow you to enter more quantity than that in the original outgoing invoice. This will not be controlled thru any config.
For this you need to write a exit with the help of your ABAPer.
Goto SE38, enter MV45AFZZ
when you see the code you will find user exit "USEREXIT_SAVE_DOCUMENT".
In this exit you need to write a code which compares the order entered quantity with the quantity from the invoice.
When you try to save such document, system will not allow giving an error. This will surely work.
Hope this helps you.
Regards,
Dhananjay

VAT Receivable in case of Returns Sales

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