VcmFailure received: Not Ready

Hi,
I get an error which i cant figure out :-
steps followed :
1> upgrade of WebAS 640 to SP17 on the JDI server
2> successful import of SAP-JEE, BUILDT, & JTECH into a track
3> failure of MSS & ESS package imports into CMS
4> error message specified at the end of the post, which is when the import process completed it's run
5> upon repeated trials of import the portal hangs and is no longer accessible [http://server:port/irj/portal]
only option it then to reset it, to get it to work again, at this time the error log in not written
6> the jlauch process swells to 800M, there is 3.71 gb free space on the hdd, sql server has 1100 M free space
with respect,
amit
Info:Starting Step Repository-import at 2006-12-16 10:55:58.0860 +13:00
Info:Component:sap.com/SAP_MSS
Info:Version :MAIN_xss04VAL_C.20060707030624
Info:1. PR is of type TCSSoftwareComponent
Fatal Exception:com.sap.cms.tcs.interfaces.exceptions.TCSCommunicationException: communication error: VcmFailure received: Not Ready [(pre||post)-condition failed: Not Ready]:communication error: VcmFailure received: Not Ready [(pre||post)-condition failed: Not Ready]
com.sap.cms.tcs.interfaces.exceptions.TCSCommunicationException: communication error: VcmFailure received: Not Ready [(pre||post)-condition failed: Not Ready]
at com.sap.cms.tcs.client.DTRCommunicator.integrateChangelist(DTRCommunicator.java:382)
at com.sap.cms.tcs.core.RepositoryImportTask.processRepositoryImport(RepositoryImportTask.java:295)
at com.sap.cms.tcs.core.RepositoryImportTask.process(RepositoryImportTask.java:500)
at com.sap.cms.tcs.process.ProcessStep.processStep(ProcessStep.java:77)
at com.sap.cms.tcs.process.ProcessStarter.process(ProcessStarter.java:179)
at com.sap.cms.tcs.core.TCSManager.importPropagationRequests(TCSManager.java:376)
at com.sap.cms.pcs.transport.importazione.ImportManager.importazione(ImportManager.java:216)
at com.sap.cms.pcs.transport.importazione.ImportQueueHandler.execImport(ImportQueueHandler.java:585)
at com.sap.cms.pcs.transport.importazione.ImportQueueHandler.startImport(ImportQueueHandler.java:101)
at com.sap.cms.pcs.transport.proxy.CmsTransportProxyBean.startImport(CmsTransportProxyBean.java:583)
at com.sap.cms.pcs.transport.proxy.CmsTransportProxyBean.startImport(CmsTransportProxyBean.java:559)
at com.sap.cms.pcs.transport.proxy.LocalCmsTransportProxyLocalObjectImpl20.startImport(LocalCmsTransportProxyLocalObjectImpl20.java:876)
at com.sap.cms.ui.wl.Custom1.importQueue(Custom1.java:1170)
at com.sap.cms.ui.wl.wdp.InternalCustom1.importQueue(InternalCustom1.java:2162)
at com.sap.cms.ui.wl.Worklist.onActionImportQueue(Worklist.java:880)
at com.sap.cms.ui.wl.wdp.InternalWorklist.wdInvokeEventHandler(InternalWorklist.java:2338)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)
at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:67)
at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleAction(WebDynproMainTask.java:101)
at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:304)
at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:659)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)
at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:251)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:55)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Info:Step Repository-import ended with result 'fatal error' ,stopping execution at 2006-12-16 23:30:24.0341 +13:00

Hi Marc,
thank you for the assistance.
my max DB connections in the JDBC driver is 80.
with respect,
amit
here is the defaultTrace error message which keeps recurring :
#1.5#000F1FF8D9F4001C0000258700002FE8000425421F937704#1166865834700#com.sap.engine.services.dbpool##com.sap.engine.services.dbpool######48d551d0909811dbb684000f1ff8d9f4#Thread[CBS Resource Orc,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/System/Server#Java#dbpool_0300##ResourceException in method ConnectionFactoryImpl.getConnection(): com.sap.engine.services.connector.exceptions.BaseResourceException: Cannot get connection for 120 seconds. Possible reasons: 1) Connections are cached within SystemThread(can be any server service or any code invoked within SystemThread in the SAP J2EE Engine), 2) The pool size of adapter "SAPEPDDB" is not enough according to the current load of the system or 3) The specified time to wait for connection is not enough according to the pool size and current load of the system. In case 1) the solution is to check for cached connections using the Connector Service list-conns command, in case 2) to increase the size of the pool and in case 3) to increase the time to wait for connection property. In case of application thread, there is an automatic mechanism which detects unclosed connections and unfinished transactions.#3#ResourceException#ConnectionFactoryImpl.getConnection()#com.sap.engine.services.connector.exceptions.BaseResourceException: Cannot get connection for 120 seconds. Possible reasons: 1) Connections are cached within SystemThread(can be any server service or any code invoked within SystemThread in the SAP J2EE Engine), 2) The pool size of adapter "SAPEPDDB" is not enough according to the current load of the system or 3) The specified time to wait for connection is not enough according to the pool size and current load of the system. In case 1) the solution is to check for cached connections using the Connector Service list-conns command, in case 2) to increase the size of the pool and in case 3) to increase the time to wait for connection property. In case of application thread, there is an automatic mechanism which detects unclosed connections and unfinished transactions.#
#1.5#000F1FF8D9F4001C0000258800002FE8000425421F94B5A2#1166865834778#com.sap.engine.services.dbpool##com.sap.engine.services.dbpool######48d551d0909811dbb684000f1ff8d9f4#Thread[CBS Resource Orc,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.dbpool.exceptions.BaseSQLException: ResourceException in method ConnectionFactoryImpl.getConnection(): com.sap.engine.services.connector.exceptions.BaseResourceException: Cannot get connection for 120 seconds. Possible reasons: 1) Connections are cached within SystemThread(can be any server service or any code invoked within SystemThread in the SAP J2EE Engine), 2) The pool size of adapter "SAPEPDDB" is not enough according to the current load of the system or 3) The specified time to wait for connection is not enough according to the pool size and current load of the system. In case 1) the solution is to check for cached connections using the Connector Service list-conns command, in case 2) to increase the size of the pool and in case 3) to increase the time to wait for connection property. In case of application thread, there is an automatic mechanism which detects unclosed connections and unfinished transactions.
     at com.sap.engine.services.dbpool.cci.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:59)
     at com.sap.tc.cbs.dbapi.fw.CbsDbPool.getConnection(CbsDbPool.java:73)
     at com.sap.tc.cbs.server.db.impl.DBAccess.getConnection(DBAccess.java:99)
     at com.sap.tc.cbs.server.rt.impl.ResourceOrc.act(ResourceOrc.java:182)
     at com.sap.tc.cbs.server.rt.impl.CourteousTimer.run(CourteousTimer.java:104)
     at java.lang.Thread.run(Thread.java:534)
Caused by: com.sap.engine.services.connector.exceptions.BaseResourceException: Cannot get connection for 120 seconds. Possible reasons: 1) Connections are cached within SystemThread(can be any server service or any code invoked within SystemThread in the SAP J2EE Engine), 2) The pool size of adapter "SAPEPDDB" is not enough according to the current load of the system or 3) The specified time to wait for connection is not enough according to the pool size and current load of the system. In case 1) the solution is to check for cached connections using the Connector Service list-conns command, in case 2) to increase the size of the pool and in case 3) to increase the time to wait for connection property. In case of application thread, there is an automatic mechanism which detects unclosed connections and unfinished transactions.
     at com.sap.engine.services.connector.jca.ConnectionHashSet.match(ConnectionHashSet.java:272)
     at com.sap.engine.services.connector.jca.ConnectionManagerImpl.allocateConnection(ConnectionManagerImpl.java:189)
     at com.sap.engine.services.dbpool.cci.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:51)
     ... 5 more

Similar Messages

Not Ready Agents Receive Internal Cals

Hi
just wondering about something. I have agents logged in but they are not in a READY state. When they are in a NOT READY state they can still receive internal calls from an internal extension. Is there any way to prevent this.
Thanks
Michael

Hi Juan & /Michael,
I got this post when i was searching the solution on same problem. Could you pls explore you reply. like.
-> where to create a partition for the agents extensions.
--> What exactly "in the calling search spaces of the internal extensions of the company you have not got to include the agents apartitions." this means.
-> Howe & Where to do this "Don?t forget to inlcude the agent partiton on the Calling Search spaces assoicated to the CTI Ports ot the IPCC Express or IP/IVR in a IPCC Enterprise deployment."
Rgds

Where will be the IDOC data saved when the receiving system is not ready

where will be the idoc data saved data when the receiving system is not ready

Hi karthik,
If the receiving system is not ready ,
the data is to be transferred and function modules to be invoked are temporarily stored in tables ARFCSSTATE and ARFCSDATA. once the receiving system is ready , the entried in these tables wiil be deleted.
regards,
Prasad kodi.

CSS is not ready. Received status 3 from CSS. Waiting for good status ..

Hi gurus
I am patching 10.2.0.1 CRS Installation to 10.2.0.4 on a two-nodes RAC,I have finished the first node patch.But
When I ran root102.sh required by the Installer,I encounterd the problem as follows:
+njzdb12[oracle/app/oracle/product/10g/crs/install]#./root102.sh+
WARNING: directory '/oracle/app/oracle/product/10g' is not owned by root
WARNING: directory '/oracle/app/oracle/product' is not owned by root
WARNING: directory '/oracle/app/oracle' is not owned by root
WARNING: directory '/oracle/app' is not owned by root
WARNING: directory '/oracle' is not owned by root
Preparing to recopy patched init and RC scripts.
Recopying init and RC scripts.
Startup will be queued to init within 30 seconds.
Starting up the CRS daemons.
Waiting for the patched CRS daemons to start.
This may take a while on some systems.
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
+.+
Timed out waiting for the CRS daemons to start. Look at the
system message file and the CRS log files for diagnostics
And in the crsd.log file,I saw a lot of these:
+2010-03-29 15:47:22.336: [ COMMCRS][903]clsc_connect: (600000000033e030) no listener at (ADDRESS=(PROTOCOL=ipc)(KEY=OCSSD_LL_njzdb12+
_crs))+
+2010-03-29 15:47:22.336: [ CSSCLNT][1]clsssInitNative: connect failed, rc 9+
+2010-03-29 15:47:22.337: [ CRSRTI][1] CSS is not ready. Received status 3 from CSS. Waiting for good+
And the output of ps command:
+njzdb12[oracle/app/oracle/product/10g/crs/log/njzdb12/crsd]#ps -ef | grep css+
root 8676     1 0 15:35:13 ?         0:00 /bin/sh /sbin/init.d/init.cssd oclsomon
root 8957     1 0 15:35:30 ?         0:00 /bin/sh /sbin/init.d/init.cssd fatal
oracle 8801 8676 0 15:35:14 ?         0:00 /bin/sh -c cd /oracle/app/oracle/product/10g/crs/log/njzdb12/cssd/oclsomon; ulimit -c unlimited; /oracle/app/oracle/product/10g
root 6464     1 0 15:26:27 ?         0:00 /bin/sh /sbin/init.d/init.cssd oclsomon
root 12554 6123 0 15:54:00 pts/ta    0:00 grep css
oracle 6587 6464 0 15:26:27 ?         0:00 /bin/sh -c cd /oracle/app/oracle/product/10g/crs/log/njzdb12/cssd/oclsomon; ulimit -c unlimited; /oracle/app/oracle/product/10g
+njzdb12[/oracle/app/oracle/product/10g/crs/l+
What could be the problem and how to overcome this？
Thank you very much.
Edited by: KevinMao on Mar 29, 2010 12:54 AM
Edited by: KevinMao on Mar 29, 2010 12:55 AM

hi gurus
And from ossd.log I saw the following:
Oracle Database 10g CRS Release 10.2.0.4.0 Production Copyright 1996, 2008 Oracle. All rights reserved.
+[    CSSD]2010-03-29 16:31:20.221 >USER: Copyright 2010, Oracle version 10.2.0.4.0+
+[    CSSD]2010-03-29 16:31:20.221 >USER: CSS daemon log for node njzdb12, number 2, in cluster crs+
+[ clsdmt]Listening to (ADDRESS=(PROTOCOL=ipc)(KEY=njzdb12DBG_CSSD))+
+[    CSSD]2010-03-29 16:31:20.230 [1] >TRACE: clssscmain: local-only set to false+
+[    CSSD]2010-03-29 16:31:20.240 [1] >TRACE: clssnmReadNodeInfo: added node 1 (njzdb11) to cluster+
+[    CSSD]2010-03-29 16:31:20.247 [1] >TRACE: clssnmReadNodeInfo: added node 2 (njzdb12) to cluster+
+[    CSSD]2010-03-29 16:31:20.255 [5] >TRACE: clssnm_skgxninit: initialized skgxn version (2/0/Hewlett-Packard SKGXN 2.0+
+)+
+[    CSSD]2010-03-29 16:31:30.296 [1] >TRACE: clssnmNMInitialize: misscount set to (600)+
+[    CSSD]2010-03-29 16:31:30.298 [1] >TRACE: clssnmNMInitialize: Network heartbeat thresholds are: impending reconfig 300000 ms,+
reconfig start (misscount) 600000 ms
+[    CSSD]2010-03-29 16:31:30.303 [1] >TRACE: clssnmDiskStateChange: state from 1 to 2 disk (0//dev/vgcrs1/rvote_256m_01)+
+[    CSSD]2010-03-29 16:31:30.304 [6] >TRACE: clssnmvDPT: spawned for disk 0 (/dev/vgcrs1/rvote_256m_01)+
+[    CSSD]2010-03-29 16:31:30.307 [1] >TRACE: clssnmDiskStateChange: state from 1 to 2 disk (1//dev/vgcrs2/rvote_256m_02)+
+[    CSSD]2010-03-29 16:31:30.308 [7] >TRACE: clssnmvDPT: spawned for disk 1 (/dev/vgcrs2/rvote_256m_02)+
+[    CSSD]2010-03-29 16:31:30.310 [1] >TRACE: clssnmDiskStateChange: state from 1 to 2 disk (2//dev/vgcrs3/rvote_256m_03)+
+[    CSSD]2010-03-29 16:31:30.312 [8] >TRACE: clssnmvDPT: spawned for disk 2 (/dev/vgcrs3/rvote_256m_03)+
+[    CSSD]2010-03-29 16:31:32.314 [6] >TRACE: clssnmDiskStateChange: state from 2 to 4 disk (0//dev/vgcrs1/rvote_256m_01)+
+[    CSSD]2010-03-29 16:31:32.314 [7] >TRACE: clssnmDiskStateChange: state from 2 to 4 disk (1//dev/vgcrs2/rvote_256m_02)+
+[    CSSD]2010-03-29 16:31:32.317 [9] >TRACE: clssnmvKillBlockThread: spawned for disk 0 (/dev/vgcrs1/rvote_256m_01) initial sleep+
interval (1000)ms
+[    CSSD]2010-03-29 16:31:32.317 [10] >TRACE: clssnmvKillBlockThread: spawned for disk 1 (/dev/vgcrs2/rvote_256m_02) initial slee+
p interval (1000)ms
+[    CSSD]2010-03-29 16:31:32.318 [6] >TRACE: clssnmReadDskHeartbeat: node(1) is down. rcfg(9) wrtcnt(8169) LATS(5115064) Disk las+
tSeqNo(8169)
+[    CSSD]2010-03-29 16:31:32.318 [7] >TRACE: clssnmReadDskHeartbeat: node(1) is down. rcfg(9) wrtcnt(8169) LATS(5115065) Disk las+
tSeqNo(8169)
+[    CSSD]2010-03-29 16:31:32.324 [8] >TRACE: clssnmDiskStateChange: state from 2 to 4 disk (2//dev/vgcrs3/rvote_256m_03)+
+[    CSSD]2010-03-29 16:31:32.326 [11] >TRACE: clssnmvKillBlockThread: spawned for disk 2 (/dev/vgcrs3/rvote_256m_03) initial slee+
p interval (1000)ms
+[    CSSD]2010-03-29 16:31:32.327 [1] >ERROR: Internal Error Information:+
Category: 1234
Operation: scls_scr_setval
Location: open
Other: cant open file
Dep: 2
+[    CSSD]2010-03-29 16:31:32.327 [1] >ERROR: clssscSclsFatal: failure 8 reading fatal mode+
+[    CSSD]2010-03-29 16:31:32.327 [1] >ERROR: ###################################+
+[    CSSD]2010-03-29 16:31:32.327 [1] >ERROR: clssscExit: CSSD aborting+

IPOD HELP!!! receiving 'Drive not ready: door open' message

My 3rd gen Ipod is on its last legs. For the past few months half the music on the ipod would freeze the ipod. Now ive tried restoring, resetting, reinstalling, etc etc... the thing is a paper weight. Every time i try to load new music on it, it A) freezes itunes and B) gives me a message saying, "drive not ready, door open" or somthing like that. What can i do? Anyone have this happen before and is it fixable? Am i stuck on buying a new ipod? Thanks for your help!!
Greg

I get the same error message. 3G iPod, ever since the latest updater and iTunes came out. I've reset, restored, uninstalled, etc...
Nothing fixes it.
Maybe Apple wants us to buy a new iPod?
"The drive is not ready for use; its door may be open. Please check drive \Device\Harddisk2\DR6 and make sure that a disk is inserted and that the drive door is closed"
Win XP, SP2

C4440 scan error Operation could not be completed (error 0x00000015). The device is not ready.

I have updated, restarted, etc. Sometimes when scanning I do not get this message, but more often I do.
When scanning I receive the following message:
Error message when scanning "Operation could not be completed (error 0x00000015). The device is not ready.
Please help!!

Hello, nylamama:
Follow the steps in this document, and you should find the help you need to resolve the error.
Let me know if this helps, and thank you for contacting HP!
Cheers,
SN_63 (Saint Nana): I work on behalf of HP.
Click the thumbs up icon if you want to say "Thank you." To help others on the forum, select "Accepted Solution" on the post that solves your problem.

Scanner Operation could not be completed (error 0x00000015). The device is not ready.

When trying to scan I keep receiving an error message. Operation could not be completed (error 0x00000015). The device is not ready.
What does this mean? I have been able to scan without problems in the pas, with Windows 7 Fax and Scan.
Printer : HP PhotoSmart 2710
Computer: HP Pavilion zd8000 (originally XP)

Welcome to the Forum, losblanco,
I checked on this for you and I think your answer is here:
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/operation-could-not-be-completed...
If you don't find the solution there,
or if you need help for any other reason,
please come back and we'll take another shot at it!
Good Luck!
I hope this helps.
Click The Kudos Star to say Thanks!
Set in Reply “Accept as Solution” if it’s fixed!
Kudos are Earned!
Kind Regards,
Dragon-Fur

HP Officejet Pro L7590 &/or HP Slimline computer NOT ready for market

I purchased the Officejet last August and used in through December with a Dell with no problems whatsoever. When I bought an HP Slimline with Vista 64 the printer started spitting out a dozen pages with a few lines of garbage characters for each document including the Test Page, and did not completely print the documents. I spoke with three technicians who were all given remote access. We each spent about 3 hours per session. They were unable to make ANY progress in solving the problem. HP provided a VISTA 64 installation disk. It should not have done so. HP has taken no responsibility for releasing a product to market that is not ready for use but will not accept it back and will not give credit for the expensive paper weight that it has become. Moral of story: stick with Dell, don't buy anything from HP.

Thanks for visiting the HP Consumer Support Forums.
This
forum is for suggestions directly related to the forums. If you'd like
to leave feedback regarding issues not directly related to the forums,
please follow this link:
http://welcome.hp.com/country/us/en/contact_us.html
This
is a user-to-user community, and not a venue to receive directly help
or feedback from HP. If you have any further questions or concerns,
please feel free to send me a Private Message.
Thanks!
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Customer not ready to send free of goods back But he wants money back for damaged stock

Dear sd Experts please tell me How To Achieve In SAP
Customer : 120000
Company: AAA
AAA Company offered if customer purchased Material ZZZ For 100 qnty They will Give Free of goods Material XXX 15 For Diwali
: ex: Now customer Purchased 100 qnty and he got 15 Free of goods from the company Now This scenario ok Imagine stock reached just one day before DIWALI suddenly Customer Found some damaged stock Like 10 Items
now he wants to back the stock and he doesn't want the same material 10 Items (zzz) He wants only Money
because Once DIWALI Completed he cant sell the products he will be in loss ( i am giving just example to understand)
so he wants money back .....................For 10 Qnty
But he is not ready To Give back Free of goods Back (XXX) Because He purchased the stock From the company is giving free goods thats way
Yes it is correct point From the customer side because every customer will think like this only no wrong with him ...
Now coming to Company issue .... Company everything calculated material cost and finally decided That 100 Material ZZZ We can give XXX 15 Material As a free of Goods here no loss and no profit
But if customer Is asking Money back for Damaged stock and he doesn't want To give free of goods back ,,, So here from company point of view some loss will be generating definitely..100 % so how we will proceed with FI @MM IN SAP
Because I think another option plz guide me
Thanks a lot

Dear Venu,
As i understood On a purchase of 100 TVs--10 DVD players are free(may be 10+1 offer)
Now after receiving customer found 10TVs damaged
(only TVs got damaged--not the free good DVD players)
So he returned those damaged 10 TVs back to Business and he dont want to take this new 10 TVs based on his sales after his seasonal experiences.
So now the adjustment can happen in the following ways:
(solely depends on your understanding with your customer)
1.Adjust the total amount only for 90 TVs(you can use credit memo else invoice correction request)
2.here the question comes is for 90 TVs only 9 DVDs are free--(here again you can do in two ways charge the customer by a debit memo for additional one piece of DVD player or ask the customer to return that one DVD player)
Hope this helps.
Very Important note:
I just saw somebody asking you to correct your punctuation and there is a like given by Our senior and respected member JP. we have to understand one thing here--always we need to take these comments as positive manner(recently our respected moderator JP cautioned me too through a direct message asking to correct my diction and some spelling mistakes--which i might be doing without any intention)
Remember one thing in life--- all of our respected senior members are here to help us whenever we are facing career threatening issues--even though they dont know us personally --they are helping us & we come out with victory and smiley faces from all these issues--we should respect their comments and say thanks to the people who is correcting you at your career.
To Respected JP: sir--i think you might have observed the change in my approach too
(like ""me too"" at your message)
whenever i am crossing-- requesting you again to correct me.
sorry to give this pain again to you sir.
Regards
Phanikumar

Error message: "the drive is not ready"

Hi
I have an 20 GB ipod that I bought a few years ago (the one with the dock connector) and a few weeks ago it started to give me problems.
I can't transfer all my music from itunes to my ipod as the following message pops up after transfering about 2500 songs
"the drive is not ready for use; its door may be open. Please check drive\device\hardisk\DR7and make sure that the disk is inserted and the drive door is closed"
I have tried restoring the ipod and updating it with the 2005-10-12 updater. I have also updated itunes and checked both my c drive and the ipod harddrive for viruses, to no avail!!!!
I don't really know what to do next so if anyone has had a similar problem and has any suggestions on how I might fix it then I would be very very grateful
Thanks
dell optiplex gx220 Windows 2000

argh i have the exact same problem...
i bought my first ipod in june 04... may 05 i began getting connection and battery problems and so i sent it back... i recieved a new ipod of the same kind... black and white display, dock connector.. the four buttons at the top instead of on the wheel. now, four months after receiving my second ipod, i am getting more battery and connection problems, although they are not the same ones.
last week i got the same message you got and after doing the same things you did i gave up when it still didnt work. i today tried again to update. instead of messages like i recieved before about drive doors being open (after it had transferred 1000 songs might i add) i got absolutely nothing from my pc or itunes (which was open and playing a pearl jam song) and my ipod turned itself off (even though it has full battery). i originally believed that the source of my problems is that my ipod was dropped by my 3 year old brother onto my tiled family room floor (at it froze often) but knowing that others have similar problems im not so sure..
i have no idea how to fix this and i dont particularly wish to send my ipod back to apple and pay $250 for repairs, (for a second time), if that did result i would wait and buy myself an ipod photo for an extra few hundred dollars.
anywho.. if anybody at all knows anything that could possibly work that i havent done (not including calling apple customer service, i tried that last time and the indian man at the other end of the line was absolutely no help.) your help would be greatly appreciated
Thanks

Agent going to not ready after call hangup, Siebel CRM Connector, reason code 50002

Hi Everyone,
We have Contact Center Enterprise UCCE 8.5.2 with CTOS integrated Siebel CRM 8.1.1 using
Cisco Unified CRM connector
On daily basis we are receiving about 100 incidents that Agents goes to not ready after
talking to customer. and the reporting gives the reason code 50002.
As per Cisco its because of CTI server Failure/Agent desktop closed/network Problem. But
In real there is no network issue, Agent not closing the Agent desktop. Also if this is
the case agent should be logged out but in pratical its stays logged in but moved to
not-ready state(Reason 50002)
It could be miss communication between UCCE and Siebal CRM connector.
One more thing its not happening with one customer only it happening in many deployment on
Version 8. Especially the one integrated with Siebel.
If anyone face the same issue please share the experience and the solution if found any!
Regards,
Atif Tanveer

Atif,
If memory serves me right, CTI events are controlled and communicated by Siebel connector. So when your users close Siebel or any other CTI controlling connector this will be same as closing CTIOS or CAD without proper logoff. This will keep the phone out of synch and keep the user automatically into not ready to prevent any callers going to this device.
Simple answer you have to train users and make sure they close Close applications properly.
Thanks,
Baseer.

Getting error"invalid content type for SOAP: TEXT/PLAIN; HTTP 503 Not Ready

Hi,
I am getting the below error in Comminication channel
'Message processing failed. Cause: com.sap.aii.af.ra.ms.api.RecoverableException: invalid content type for SOAP: TEXT/PLAIN; HTTP 503 Not Ready: java.io.IOException: invalid content type for SOAP: TEXT/PLAIN; HTTP 503 Not Ready
SOAP: call failed: java.io.IOException: invalid content type for SOAP: TEXT/PLAIN; HTTP 503 Not Ready

Hello,
Have you checked if you are passing the correct content type by validating the generated SOAP request against the format the receiver is expecting? You can try using an HTTP diagnostic tool to analyze the HTTP header e.g fiddler.
Hope this helps,
Mark

CTI Not ready reason code 50010

Hi ,
We have a UCCE set up 8.0 . Agents automatically going to not ready state. When checked in report it shows Missed Tasks eroor code (50010). It is a default cisco reason code.Can anyone explain the exact reason for this issue .
Thanks,
Rahul

Hi,
the schema handbook says about this error code:
The agent did not receive multiple consecutive calls routed to him/her. The system makes the agent Not Ready automatically so that additional calls are not routed to the agent. By default, the number of consecutive calls missed before the agent is made Not Ready is 2.
This means the system was able to see these agents as available, it tried to send calls there, but for some reason the calls never reached the agent.
A common mistake causing this issue is Device Target misconfiguration. Can you please check whether you have set up device target for agents, including labels for CUCM and IVR/VRU's?
G.

UCCE Not Ready Reason Code Removed after Internal Call

Here is the scenario. Agent puts themselves Not Ready which we have set to require a Not Ready reason. They enter the reason and go about their business. Someone internally calls their extension for whatever reason. The agent takes the call and hangs up. It seems they are left Not Ready but the reason for being Not Ready is removed. They are now in a undefined not ready code. Can it be set to put them back in the Not Ready Reason they were prior to the internal call? Here is what we are running:
CUCM: 8.0.3.21900-8
ICM: 8.0(3) (8.0 SR 8.03)
CTIOS: 8.0(3)
CAD: 8.0(1) (build: 8.0.1.47)
JTAPTI: 8.0(3.10000)

Hi Brad,
As I understand that the agent before receiving the internal call the agent already went to Not Ready. So after the internal call depending on the wrap-up setting agent will either go to the wrap-up node or directly to the Not Ready state.
If agent goes to wrap-up then need to provide the wrap-up code and after wrap-up need to select Ready or Not Ready. In this case agent will not get any option to select Not Ready. Because prior receiving the inter call the agent was in Not Ready state. By default this is how it works.
But if you use CTIOS agent desktop then with customizing the call event. For example customize the CTIOS code in such was that for internal calls after agent press the wrap-up complete button instead of going back to previous event it will go to the Not Ready event.
Unfortunately for your case it will not work as you are using CAD.
Thanks,
Ashfaque

Agent reserved state set to Not Ready

HI
I get this error very randomly on CAD with one agent .
"your agent state has been set to not ready by the pim because some calls were routed to you and haven't been received.Please ask your administrator for help."
no issue with agent desk settings,device target or with PG user.
>login on different phones still same issue.
please suggest.

Now we are getting this error on multiple agents randomly.
we found this error on cmpg
15:25:06:620 pg4A-pim1 Trace: FreePreRoutedCall: Head Inst: N26008 CreatedByPreCall: T PeriphCID: -1 Queue Count: 0 RouterCallKey=(149897/92397)
15:25:08:088 pg4A-pim1 Trace: TelephonyDriver::CSTASupervisorAssist: No dialed number for ID -1
15:25:08:088 pg4A-pim1 Trace: DeskLinkPeripheral::SetAlert - (TelephonyDriver::CSTASupervisorAssist) Setting ERROR Alert #9 - 15:25:8 DialedNumber

VcmFailure received: Not Ready

Similar Messages

Maybe you are looking for