Verizon Cloud not syncing

My Verizon cloud has stopped backing up pictures that I download from text messages or download from emails. This stopped around November 18. I had to try a manual sync and the only pictures that updated were the ones taken by the phones camera. My time spent with Verizon tech support was useless so far. Does anyone know if this may be a settings issue or have any other suggestions?

See: Verizon Cloud FAQs
http://support.verizonwireless.com/support/faqs/FeaturesandOptionalServices/cloud.html
Especially look at: "8. I don’t see some of my files in the cloud. Does Verizon Cloud back up from certain locations on the device?"

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Verizon Cloud not Syncing properly with Galaxy S5

Before activating the new Galaxy S5 that I bought for my gal, we backed up her Contacts to her Verizon account Cloud. We can see all of the contacts including phone numbers.
Yet after activating the new S5 most of the phone numbers are not appearing on the phone?
A Chat session with Verizon wasn't helpful.
I've tried numerous times to Sync to the new phone. The old phone has been deactivated. I've tried everything that I can think of, including Selecting all of the contacts, etc.
Any hints? She's not happy that I got her a new phone that doesn't have her phone numbers in it!

I have spent four+ hours at the local VZW store on two visits, called VZW tech support three times and spoke to five reps, and have been in touch with executive services, not to mention all the time I've spent on my own researching and trying to get my phone to sync contacts with the Verizon Cloud. After over 20 hours of effort, I still can't get it to work. This w/e tech support said I had to wait for a mid-June software update. My phone will be two months old then. I did get contacts to sync through gmail (I exported from iCloud (originally on Apple 4S) to vcard file, imported vcard content to gmail, synch to gmail account on S5). I can also populate the Verizon Cloud app contacts list from the vard file--but only from the PC side, not the phone. I have tried numerous procedures and the S5 will not sync with the Verizon Cloud. The Cloud app online says my device has no contacts. I've managed to arrange my contacts to be the way I want them on my phone, I want to use the phone's contacts set as the master, but no matter what I do, I can't push the contacts to the Verizon Cloud (or vice versa). It's a stunning roadblock and a great hindrance to onboarding new customers.

Book files stored in Creative Cloud not syncing

Hi everyone!
We are working on a project that is stored in Creative Cloud to take advantage of collaborative workflow. Everything is working fine so far.
I've just created a book and added a few files so that I can sync styles, master pages, etc. This is working flawlessly on my end so far.
The problem comes when another teammate tries to open the book file I've created on his/her end. The book opens but it is empty (no documents listed at all). However if a send the book file to them via email or store it on a network drive and they open it everything works perfect.
So the problem seems to be related with Creative Cloud not syncing the book files properly. Any clue on the matter? We must store the project files on Creative Cloud so work from a network drive is not an option for us.

Yeah, you are absolutely right, we are using Google Drive for pretty much everything else, is way more faster, more reliable and is full featured (how about download entire folders Adobe or zero errors when syncing, Adobe?). And on top of this is cheaper (way more is you ask me).
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Backup Assistant and Verizon Cloud not working correctly

I have a Samsung Galaxy SIII. Been using BU Assistant Plus a long time. Recently found out about "Cloud"...downloaded it, installed it, can't load it. Have repeatedly downloaded, installed, tried to load, uninstalled, reinstall.... I've about had it. Neither Back Up Assistance Plus, or Cloud are working properly. Cloud - not at all. I click the icon, the red screen appears with a gray radio button that says, "Get Started". I press it, then after 5 seconds the screen goes black, a dialog box appears saying that the app has been stopped, do I want to send an error report, which I do send... Anyone have a clue? Same happens on my son's Stratosphere 2 and husband's Lucid... Please advise! Thx
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I am having exactly the same problem~ SO, so frustrating, as I do all my updating on my phone, not the cloud or my desktop computer!! And, likewise I called about hte issue and got the same advice as Spikey and did the same thing with the same shocking results (deleting all contacts on my phone). They told me to go into Settings, "backup assistant Plus" and make sure the "sync contacts" button is turned off first, then go log into my account online, delete all the contacts there, then come back to phone and choose the "backup now" button at the bottom of the "backup assistant plus" screen under settings. I did all this, and while there LITERALLY saw the box for "sync contacts" check itself back on and start sycing with the cloud, where I had just deleted all my contacts with the intent of uploading all the current, newly update info from my phone onto the cloud~ Instead all this automatic stuff started happening and the cloud started syncing my contacts to my phone, which is to say, it deleted all my contacts because the account online had just been cleared out~ I was so bummed, can't even tell you how long it took to update everything to current manually over a couple weeks on my phone and it was all gone~ Turns out I went into the trash online and was able to undelete all my deleted contacts from the online verizon account, (mind you, these were the out-of-date ones I was trying to replace with my current phone ones), and then the cloud automatically synced all these old contacts onto my phone again. So not only did I not get to send the new ones to the cloud, but the cloud sent back all the old ones replacing the work I had done.
I'm not at all convinced that they understand at verizon how to get around this. I would be really glad if anyone else has and could pipe in here. It's a real problem.

Cloud not syncing with mac, iPhone or iPad

My caldendar is not syncing with my Mac, MBP, iPhone or iPad. When I go to the cloud there are a large number of appointments that do not show up. I am having to use the calendar of my Mac or MBP. If I enter appointments in the cloud dupes show up on my other calendars. This has been going on for a long time. It seems every time there is an IOS update the cloud gets out of sync with all my devices.

My caldendar is not syncing with my Mac, MBP, iPhone or iPad. When I go to the cloud there are a large number of appointments that do not show up. I am having to use the calendar of my Mac or MBP. If I enter appointments in the cloud dupes show up on my other calendars. This has been going on for a long time. It seems every time there is an IOS update the cloud gets out of sync with all my devices.

Verizon Cloud not working

My verizon cloud hasn't worked for months. It used to work fine but stopped connecting. When I try to use on my iphone it just spins and never opens. My wife and I both have iphone 5's and it used to work fine. I thought about doing a reinstall but it stated that I would lose my backed up data.
one of the reasons we got Verizon was the backup and now it is not working at all!!! When is this going to be resolved !!!!

Thanks for the additional information Jimmy.avit! Having a backup copy of your data and precious moments is top priority! Please backup to iCloud www.apple.com/support/icloud to ensure that you have a safe backup of everything, then delete the Verizon Cloud, power off/on, and install the Verizon Cloud again. Test and keep us posted.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

Why is Verizon Cloud not displaying all the files I've backed up?

I've gone through the backup procedure using Verizon Cloud on my iMac and this appeared to go well, at least in monitoring the backup process stage. About 40GB of files were backed up. However, Cloud is only showing about 9GB of my backed up files (e.g., about 600 songs of 4000 and some pictures appear to be missing as well). I don't know how to correct this. Thanks for any help.

Try using Applications/Utilities/Disk Utility to verify/repair the drive.

Verizon Cloud not backing up all contacts. LG G3

I have about 160 contacts on my phone but the verizon cloud only backs up 10 of them. I'm sure the rest are other accounts or google backed up but i need them in Verizon so i can use the web based messaging app. Is there any way to get those other contacts into the verizon cloud?

Hi there stratfordv,
It definitely sounds strange that you haven't been able to get all of your 160 contacts backed up. When you log into your My Verizon account, are you able to view the contacts there? Please let me know, thanks.
ErinW_VZW
Follow us on Twitter @VZWSupport

Verizon cloud not backing up correctly

Recently downloaded Verizon cloud to use with my new iPhone 6. I set it to backup my photos, videos and contacts. Photos and videos were backed up, but I get the message "it looks like
there are no contacts on your device," which obviously isn't true. Any suggestions?

With an iphone, given that Verizon cloud seems to be kind of acting up on you anyway, I would suggest backing up instead to iCloud or iTunes. iCloud can be done without a computer, but you only get 5GB free storage. If you have a PC or a Mac, I would recommend using the iTunes program instead, as there is no limit on backup size, and your backup is stored locally on your hard drive, instead of on a remote apple server.

HT203511 Photos on iMac in cloud not syncing

Apologies in advance, I know this query has come up but after reading many of the threads, apple tutorials etc I still cant get photos from Iphotos cloud folder to show up on ipad air. Photo stream etc are all enabled on both machines operating Yosemite, IOS8 respectively. Tried signing out, disabling & resetting but that got me just 4 photos from around 200 to show on ipad. All were taken with a camera imported into Mac via Iphoto. None synced. I tried manually placing them into the cloud folder in the Iphoto sidebar & ended up with the 4 I have now (2 from years ago & 2 very recent). Certainly not 'seamless' for me. Any advice much appreciated

AJDeeBee wrote:
.....So photo stream for iPhoto Mac doesn't sync with photo stream in iOS photos?....
Actually it does, but probably does help explain things. Photo stream is hidden on your mobile device when you enable iCloud photo library, your mobile device still has access to photo stream though as you can tell when you take a photo on the device and it winds up on your Mac. So it may be best to think that it just doesn't sync with iCloud photo library.
Until photos for Mac appears, any pics that I need on iPad must be uploaded via iCloud.com?
If they are from your Mac, yes.

"Documents in the Cloud" NOT syncing between devices.

I am terribly confused about DOCUMENTS IN THE CLOUD.
My whole understanding was that your documents would SYNC between your devices, iMac/iPhone/iPad.
I have PAGES installed on all my devices. But nothing is syncing. If I make changes to one of the documents it remains on that particular device and does not effect my other devices.
And YES I have iCloud enabled on all my devices.
I THOUGHT that if I edited a document on my iMac it was supposed to send the edit to the cloud where it would then be sent to my other devices, iphone and ipad?
Am I missing something? Did I misunderstand the keynote?

For the avoidance of doubt in addition to settings> iCloud> documents & data being enabled, have you checked that settings> keynote> iCloud is also set to on.

Garageband for Mac and iCloud project in cloud not syncing to iPad

I have checked every setting possible in GB for Mac and in iCloud settings,, plus also checked iPad for all settings. I can see that a particular project is appearing as an iCloud document, however, it does not appear to be syncing to my iPad. The document (project)was made in my Mac Garageband New Version , opens up nicely on GB version 10,, and I have it in the cloud and not a document on my computer. Any help as to why it might not be showing up on my iPad would be appreciated.... unless there are are problems in the Cloud tonight.?

GarageBand can only sync from iPad to OS X, not the other way around.
You can, however, sync back to an iPad if the project was originally created on an iPad.
Some edits you did in OSX may not be seen on your iPad.
Opening an iPad-version in OS X is a bit awkward.
First, on your iPad tap and hold the file you want to send to iCloud.
As soon as the icon of your song starts to wiggle, tap Upload to iCloud.
In OS X go to File / iCloud / Import GarageBand for iOS
It can take some minutes before you can see your project.

Docs in Cloud Not syncing between OS (10.8.2) and iOS (6)

I am running all of the most recent software available for both OS and iOS (including the iWork software on each). For about a week not, my docs have not been syncing. I will open something on my iPad/iPhone, take notes for a couple hours in class. Then, when I go to add notes on my Mac next week, last weeks notes are not there.
What I have done:
Connected iPad and iPhone to power and wifi numerous nighst since the first note-taking.
Had my Mac connected to power and wifi numerous times since the first note-taking.
Restarted all devices.
Any other tips? I need this stuff to sync if I am going to have all of my notes in one place before finals—the timing of my issues with iCloud make me wonder if the cosmos (or Apple) has a sense of humor.
Thanks in Advance!

I am not sure this is a Pages question but an iCloud question. You could ask in the iCloud forum about the syncing problems

Cloud not syncing with an iPad, iPhone 4s, and iPhone 5c

I have an iPad, an iPhone 4s, and an iPhone 5c. All three devices are connected to iCloud but none of the contacts match. How do I get all contacts from the 3 devices to update my cloud and then send back to the devices so they all match?
I want all my contacts to go to the cloud so I can clean up and delete and then refresh my devices with the contact list I want and have them all match.
Thanks for your help!

Thanks for responding.
When I follow your trail the only place I see "Default Account" is under the calendar section. I attached two pictures for reference. Maybe I'm just missing something. I already can't believe I can't figure this out.

Verizon Cloud App - Not Compatible with Device

Is there any way to get my contact and other data from the Verizon Cloud to my new phone without installing the Cloud App on my new phone (it lists it as not compatible in the Play Store)?

We can definitely help with that StinkyPete. We know how important it is to have the option to transfer your backup. Most of our smartphones have access to Verizon Cloud, is this an older model phone? What model phone? If it's not compatible in the Play Store, it sounds like it's not a Verizon Wireless phone. Please clarify if it is.
If it's not a Verizon Wireless phone, then you will not be able to use Verizon Cloud to sync your content.
AdaS_VZW
Follow us on Twitter at @VZWSupport

Verizon Cloud not syncing

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