Verizon Message Plus App Issue

Why does it say that some people received my message but others don't and they still reply. It still says message not delivered in message info.

Ramrodz,
Hmm, that is odd! Does this happen with all your contacts or just some? Are they Verizon Wireless customers or with other carriers? Please share details.
KarenC_VZW
Follow us on Twitter @VZWSupport

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Using Verizon Messages Plus App, now Sprint users are receiving blank group texts

Recently downloaded the Verizon Messages Plus App, and now my family with Sprint are receiving blank group texts. I've tried various troubleshooting and can't find a solution. Any help???

Yes, correct. I am the VZ member and my family members are using Sprint.
All the messages they receive are blank (not sure whether they are getting
the pictures, am testing right now). This has started since i started using
the Verizon messaging app instead of the stock messaging app. We all have
Samsung Galaxies. I have the 5, some family have 4 and some have 3.
On Fri, Feb 20, 2015 at 4:18 PM, Verizon Wireless Customer Support <

I'm trying to use Verizon Messages plus app but I my recipients receive duplicate or blank texts

why is verizon messages+ sending duplicate and blank texts?

Which form of the app does this - the phone app, the desktop app, or the web app? Or all three??
What phone do you have? And if it's a smartphone, have ypu set the Messages + app to be the default texting app, and disabled the other text apps?

VERIZON MESSAGES PC App

I am trying to use the Version Messages Desktop App for the PC using Windows 7. I am able to correctly register my phone number with the app. I even get a text msg on my phone stating "VZW Free Msg: Your device has been successfully registered with your integrated Messaging Account..." However, the application will not connect. The little circle icon next to the pencil icon keeps spinning around and around with no success.
Eventually I get an error message stating that VZW messages was unable to connect.
Things I have already tried
Disconnecting my device and reconnecting it
Turning off windows Firewall
Uninstalling and reinstalling the application

No, perhaps you misinterpret me or I have not explained myself clearly. I meant to make the following points.
The Current Desktop application has stability and feature issues. My inclination is to believe that it can not be made to consistently work on any system for any period of time. Therefore, your choice of system, virgin or not may be irrelevant. See my other posts for more information on the matter.Has anyone used Verizon Messages Desktop App
I recommended the web application. You can see the reasons why in that post.
The desktop application does not appear to directly use any web browsing technology. You don't even run a browser to use it. Therefore, the choice and version of browser is irrelevant. They simply aren't programmatically related.
Let me know if any of this doesn't make sense. In a sentence, you may be wasting your time trying to get the desktop application to correctly and consistently function, no matter how much help or support you receive.
However, if you DO manage to get it working, then I would greatly appreciate your detailing of how you did so, here. I spent a number of hours with it and have enough technical background to get things to function. It's unusual for me not to. The desktop application completed defeated all my efforts to get it to work.

How do I get my contact images to appear in the message plus app?

My contact images will not appear in the message plus app where the avatar is.

Press and hold on the body in vz msgs then press and hold on face. Press and hold on face again then choose picture and save

Has anyone used Verizon Messages Desktop App

I'm curious, is there anyone out there that has used the Verizon Messages Desktop App? Were you able to use it successfully? Can you still?
You can download it here (The icon that says "Download Desktop App")
Verizon Messages - Verizon Wireless
I opened this thread which I'm pretty sure has just joined all of the other forgotten threads that never get answers.
VERIZON MESSAGES PC App

I have downloaded the Message+ application for 64 Bit Windows 7. It's a wonderful idea and I think it's just great. Unfortunately, its performance is inconsistent, the interface is not intuitive, certain features are difficult to use, certain obvious features are missing and there is no integrated help facility. I have elaborated on some of them, below. Be aware that I have not had this program for very long, so there may be answers and explanations that I am not aware of. And I might simply be wrong.
Performance is inconsistent:
Messages which appear on your phone will either immediately appear on your Message+ window (which is wonderful) or they will never appear, ever. Even waiting for hours doesn't get them. Exiting and running the application won't get them--they simply don't show up.
The program sometimes hangs for no readily apparent reason, thus hanging every single window associated with it. Once this happens, this is a solid hang. The program will simply not process any more windows messages at all. Since it will not handle a WM_CLOSE, you can not kill it from the task bar, you'll just get a beep. You must use the Windows Task Manager to do it. Once you have killed it, it will steadily hang more frequently.
Message+ can get into such a state that it will no longer start, no matter what you do. You can look at your processes, see that it is not there, but trying to run it give you a brief blink and nothing happens. A full reboot may fix this, but I do not know because I have not performed one. I think that is just too drastic and I simply have too much other stuff going on.
Once performance starts to degrade, it does so rapidly. Message+ will simply stop receiving ALL SMS messages with no indication why. There is no obvious way to reset this.
Attempting to fix the application by choosing Repair from the installation program (which is not documented anywhere) produces mixed results. The repair process takes an extremely long time and the progress bar barely moves making one think that the repair has hung. It is an exercise for the truly patient (or desperate). This will fix the program enough so that it will start again, but performance will be poor and hangs will become more frequent.
A repair inconsistently leaves messages around. One contact may still have messages while another has them all deleted. There is no readily apparent reason for this behavior.
Once you stop receiving messages, you do so forever. Even a repair doesn't fix the problem.
Close buttons [X] do not consistently work. Sometimes you got to click them a few times.
The interface is not intuitive:
On just about any GUI that you've ever heard of, available buttons or hot spots are highlighted in some way. The Message+ application does not follow this paradigm; the entire interface is flat and there is no indication of what you can click on unless you directly click on it.
It is not clear what a button does until you click on it. Some of the symbols are not obvious nor are they documented in any readily access place.
Icons can bring up windows which are either docked to the main window or separate with no readily apparent design.
Windows are launched with either a double or single click, which is startling and inconsistent. There is no readily apparent reason for this behavior.
You can do different things based on whether you are in edit mode or not, but it is not described anywhere how to do this and it is not obvious how to get out of it while you are in it. You've got to hunt around and experiment.
It is confusing to figure out what phone number to synchronize with. I installed the program only three days ago and now I have completely forgotten how to do this.
Certain features are difficult to use:
Trying to get at the text of a message is tortuous. You've got find very tiny dim icons which may or may not be there. Sometimes you'll manage to get a pop up with a right click, but all the options will be greyed out. There is no way to figure this out except by (laboriously) clicking on every part of every window at each stop to see what you can do.
You can only select a single message text at a time for certain things. If you want to get an entire thread, there is no way to do this. You can select multiple messages in edit mode, but the only available action is to delete all of them.
You can get per message info, which is great, but you have to do it on ever single message.
The scroll bar performance is poor. It is very difficult to determine where you are in a window, scrolling control is jerky, trying to move up a little bit at a time does not work.
Trying to find the program on the Verizon website to download it is not directly obvious. You can Google the web for messages, some of which have hard URL's that you can click on to get to the right place.
Certain obvious features are missing:
SMS messages contain valuable information and there is no way to save a message stream to file. This is lack of functionality is positively astounding. You've got to scroll through the message and take screen shots.
The arrow buttons do not consistently scroll window contents. They typically work, however.
Messages which are sent to a Jetpack (they have phone numbers) are not caught, which is puzzling.
You can not display message contents and information at the same time. This makes it doubly tedious to record information.
There is no undelete, roll back, restore or recover feature. Once you delete a message it's gone. Forever. Even undelete programs do not work because the delete is not apparently file based. You can hunt through the block list, but this can get tedious.
There is no way to back up or restore the entire database. Some of this material is critical.
There is no export function. You can not export to a .PDF to e-mail to somebody. You can not export to a .CSV for offline analysis.
Help:
There is no integrated help facility.. You can not pull up a window of descriptions of basic tasks.
There does not appear to be an online FAQ located in any obvious place.
It is difficult to Google for help online, you must always put Message+ in double quotes, "Message+" or you will get unexpected results.
There does not appear to be any large experienced user community on the Web yet. This support site is probably your only realistic chance of getting some useful information. Otherwise, there are many, many questions out there.
The Send Feedback Function does not work if you do not have an installed mail client on your desktop. If you are using a web based one, gmail for example, a browser window will start with the entire message stuffed into the URL bar. You've got to cut the text out of the URL and paste it into separate fields in your message. You've better off just simply sending an e-mail to [email protected]. Thus far, however, I have yet to receive a single response. Sometimes hitting the Submit button performs no function at all. The window simply stays up and nothing happens.
In summary, I think it's a great idea, but I simply don't think the User Interface engineering is all that thought out. The look and feel of an application of an application are absolutely critical to successfully exploiting the functionality. You should only deviate from (decades old) graphical interface paradigms when you really have something different to do. Message+ is performing basic functions, it doesn't need window glitz. Glitz for glitz's sake is just plain annoying and causes a needless learning curve. Further, Message+'s glitz is uninspiring and in some cases, downright confusing.
The flawed functionality, the stability, the data lose, the lack of obvious features and the near complete lack of documentation make me think that this is essentially an unfinished or alpha stage product and one would hope for improvements as new version roll out (if they ever do).
If anyone knows of any alternatives to Message+ that do what it does, I'd love to hear about it. However, I am only interested in capturing SMS messages, not sending any sort of e-mail or data.

Verizon Messages Web App times out?

My Verizon Messages web app just started timing out after being inactive for a bit. It will give me a warning, but then it times out if I don't do anything. I like to keep it open in a tab on my browser while I work, so that desktop notifications pop up if I get a text. It only started timing out recently (in the past few days), and I'm wondering if this is a setting I can change?

Well, you might can find a browser extension that will auto-refresh your page. I use another app called Mighty Text that syncs with my Android and has a browser window that refreshes automatically as well as allows me to respond via small pop up window when not in browser and lets me dismiss notifications on the phone from the PC.
SMS Text Messaging & Group MMS - Android Apps on Google Play

Verizon Messages web app refresh

In Verizon Messages web app, is there a way to increase the frequency of the refresh? Texts are taking an inordinate amount of time to display after I hear them come in on my phone. Mostly, I have to do a manual browser refresh. I've tried Chrome and Firefox. Any suggestions?

Well, you might can find a browser extension that will auto-refresh your page. I use another app called Mighty Text that syncs with my Android and has a browser window that refreshes automatically as well as allows me to respond via small pop up window when not in browser and lets me dismiss notifications on the phone from the PC.
SMS Text Messaging & Group MMS - Android Apps on Google Play

Verizon Messages web app appears to be down.

I noticed a few other posts with Verizon Messages troubles in the past few weeks, but tonight it looks to be straight unavailable.
I tried connecting through Chrome (the page itself times out) and IE (the Verizon page loads but the web app itself just has a spinning wheel, forever) on two different computers (a Windows 7 desktop and a Windows 8.1 tablet) and my cell phone (Windows Phone 8.1). My internet connection is Verizon Wireless 4G LTE, so it would be a bit bizarre if it were an ISP issue; the rest of Verizon's site, including My Verizon, all loads just fine.
I have used it in both browsers, on multiple devices, as recently as yesterday without any issue. I tried clearing all browsing data (cache, passwords, security certificates, etc.) and restarting but I still get the same thing. All other internet traffic is, obviously, coming through just fine.

verizon says online messaging is a courtesy
I don't know how much of a credit I would expect, but saying it's a courtesy is kind of a slap in the face.
Don't get me wrong, I love my service; but if VZ Messages is a courtesy, it's the only courtesy I've ever seen with apps on Android and iPhone, a Desktop client, a web app, a support page, its own set of terms and conditions with an express license to use the "courtesy" (which isn't called that anywhere in any of these places), and a privacy policy. I guarantee they have used online messaging in marketing for their service.
Yeah, I know Verizon can terminate the service any time without notice. That doesn't mean they should.
If this is a "courtesy," so is everything else Verizon provides. Duly noted.

Verizon Messages web app sent messages not showing up on phone app

When I send a message from the Verizon Messages website on my pc the sent message does not sync with my phone (Samsung GS4). I just started using this a few days ago, so it is the latest version. Sent and received messages from my phone show up on my phone and one the website, and sent and received from the website show up on the website, but sent messages from the website don't show up on my phone. Any ideas?

nrkpt14,
Oh no, I am sorry to hear you are not seeing the messages sent from the web on your phone. Are you looking for the messages on the actual Verizon Messages app? Is the phone properly setup?
KarenC_VZW
Follow us on Twitter @VZWSupport

Verizon message plus

When it says Delivered in message plus, does that mean the text message has been seen by the other person?

No, it means that the message was delivered to their device. There's no way to tell if it was actually opened, or read, unless they reply, of course.

Why is the Verizon Messages Web App not loading properly?

I use the Web App daily, but for the last two days the "loading" symbol just keeps spinning.... I've tried it in both Chrome and IE, but have not been able to get it to load. I've signed in without any issue.

perryfarms,
That certainly is not something we would expect to happen! Let's wake this up and get you moving with your messages! Do you have this same issue with a different computer? Have you tried deleting your computer's cookies and cache? When was the last time you were able to successfully view this messages page?
SandyS_VZW
Follow us on Twitter @VZWSupport

Verizon messenger plus issue on htc m8

After the lollipop update my messenger plus is unable to send pictures via text. Every time I click on the picture that I would like to send. The program has stop window pops up and ask me to send a report. Reboot and clear cache many time and problem still exists. Try it on another family members phone and it's the same result. Very frustrated with this issue. Wonder ing if anyone has the same issues

mikeo23,
I am sorry to hear of the issues with the Verizon Messages app after the update. Let's get to the bottom of this. Have you tried clearing cache and date on the Messaging app and retesting? http://vz.to/1FAe0Un If you try another messaging application are you able to send picture messages just fine? Have you checked to make sure the Verizon Messages app is up to date?
LindseyT_VZW
Follow us on Twitter @VZWSupport

Verizon Messages - possible to make Chrome extension or PC desktop app?

Hi, I recently downloaded the Verizon Messages app from the Play Store and am trying it out to replace MightyText. The reason MightyText is so handy is its Chrome extension, which means I don't have to log into Mightytext every single day just to send/receive messages from my PC browser. Is there any possibility of creating a Chrome app/extension or even a Windows desktop app for Verizon messages?
It is a great concept and makes more sense to do all SMS/MMS management at cloud/network level rather than syncing from the handset to the service (like Mightytext does). The main issue is that logging in at 2-3 times/day (work PC, home PC, sometimes get timed out as well) to the Verizon Messages webpage on PC is getting annoying. Mightytext is more seamless in that I log in once and it maintains that for months, unless I log out.

I use the integrated messaging app on Android, Web Interface, Desktop app, and Ipad IOS app all the time. However, I agree some improvements need to be made. Of the all, android app has the best features, but it too needs some tweaking.
The Android app does not seamlessly utilize both wifi or data plans as well as cell network. In poor service area (ie my house where I have great wifi), messages are often stuck int the sending phase for a long time. And, not sure if it is related, but something is causing recipients to get repeated copies of messages (on my screen showing only once) as well as "failed" messages (with contacts actually getting).
Both the web and more so the desktop app are a little slow sending messages, which makes no sense since chatting apps have been around forever.Neither seems to sync contact info very well. But, the web app constantly signs the user out and the same rate of user account.
Lastly, the the desktop app does not sign the user out, but I can never attach images. When I want to, I sign into web interface to send. Strangely, images sync in the conversation; and, you can browse for images and it opens an edit window similar to the IOS app with options to create collage or enhance, yet the attach button does not work.

Using Verizon Messages app on iPad mini: Accessing Verizon contact list

I am a dumbphone Verizon user. I have an extensive contact list in my phone. I use the Verizon Backup Assistant to make sure I don't lose it. I frequently use the browser version of Verizon Messages as some of the smartphones send me text messages containing graphics I cannot see on the dumbphone. This has been working great for me. My dumbphone Contacts pull up nicely. I assume this is pulling from the Backup Assistant database (Verizon Cloud?).
Enter the tablet. I now have an iPad mini. I've installed the Verizon Messages app. The Integrated Messaging is working as expected and I can access messages from all three devices (dumbphone, tablet, PC). However, with the iPad app I am unable to see my Contacts. Is there some form of syncing that I need to initiate between Verizon Messages on the iPad and Verizon Backup Assistant? Does anyone have tips in this area?
I do not sync any contacts to the iPad Contacts. I have so many different contact lists (Gmail, three personal email accounts, two work email accounts, dumbphone contacts, ...) that I just wouldn't know where to begin. Plus I like having them segregated because there are SO many different people in these lists. I just want to access my dumbphone contacts with the iPad Verizon Messages app.
Input appreciated. Thank you.

StFuz,
Lets get those text tones customized to just how you want them! It's going to be easy to get them just how you want them. Please open your Phone app, then select a contact from your All Contacts list. Tap Edit at the top right corner, then scroll down to customize the Text Tone. I apologize, but this is available in the native Message app for the iPhone only. Verizon Messages does not support this feature in iPhones at this time.
SarahO_VZW
Follow us on Twitter @VZWSupport

Verizon Message Plus App Issue

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