Verizon On Demand -- maintenance outages

Couldn't sleep at 3 a.m. so I figured I'd scroll through VOD to watch a movie. It didn't work. I called and after 20 minutes of waiting for tech support, I was told that VOD could be out anytime between midnight and 6 a.m. for maintenance. When I suggested that it might be a good idea if the error message gave that information, I was told that this info could be found in my terms of service. My question is: how often can I expect this annoyance to occur? Often? Not often?

Hi Suzanne777,
"The Skeptic" became available for VOD today. We wait for the provider of the asset to make it available to us for on Demand. In the future, you can check www.verizon.com/fiostvcentral for VOD as well as the full schedule a movie will be played regularly.
Kim
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Similar Messages

Maintenance & Outages

I've been experiencing a lot of dropped connections from my high speed internet lately. Apparently these are due to scheduled maintenance outages. The problem is that I receive no pro active communication about these outages. Instead my Internet drops and I'm left to wonder what happened until I call the 800 #.
Even better is that the majority of the outages occur at night which is when I happen to be working. I log into my work PC remotely via an Internet portal. When my connection drops, my remote PC connectivity is dropped causing a host of issues at work.
These outages appear to be occurring on a weekly basis or even a couple times a week and always happen during my shift at work. I'm paying for a reliable internet connection as I rely on it to work, so that I can work. These outages are a severe inconvenience. I can't begin to express my frustration as I sit here through another outage feverishly texting this on my phone as I await my internet to become available so that I can return to working.
I expect notification when my service drops. I shouldnt have to enroll for it at some website as I was directed. It should be forthcoming. Can't imagine staying with this terribly unreliable high speed offering from Verizon when the outages are regularly hindering my ability to work. Thanks for the quality product and service

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
For example this what I saw when I was using Verizon
    news.giganews.com
    traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
    2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
    3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
    4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
    5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
    6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms
Step two: Can you provide the Transceiver Statistics from your modem?
#3 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?
#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

HDMI Switch + Verizon On Demand woes

So I setup my STB to run through an HDMI switch (that goes to my stereo receiver's HDMI passthrough) which, except for the occaisonal audio glitch (usually when I switch sources without first turning my STB off) works great. The only problem being that I can't seen to get Verizon On Demand to work. When I go to the On Demand screen I get no picture, or rather just a black screen with a green vertical line or some other similar glitch but I do get the audio. Plugging the box directly into my TV works just fine however.
Any thoughts out there?
My suspicion is either the switch or the passthrough. I haven't tried connecting the box straight to my receiver's passthrough HDMI port and will try that next.

spacedebris wrote:
Well, if the menu systems are working fine and the video problem is only with the VOD program itself. Then my guess would be that your switch or the stereo passthrough is having problems with the Mpeg4 format of the VOD programming...
AFAIK Verizon does not currently send anything in MPEG-4. The 6xxx series does not support MPEG4 decoding while the 7xxx series does. As a matter of fact, any of the premiums that are received at the SHE in MPEG-4 have to be transcoded to MPEG-2 for this very reason.
EDIT: Also, most existing TV sets don't know how to decode MPEG4 (perhaps with the exception of the newest).
Message Edited by Keyboards on 07-07-2009 02:26 PM
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Bring back Verizon On Demand World Cup games

Please bring back the World Cup games that were on Verizon On Demand. I'd really like to go back and watch the games that I missed - even the first round games. I wouldn't ask to keep them there very long - a month at the latest. Thank you.

It's possibly due to a lack of uptake or licensing, but I'll let someone from Verizon chime in officially. It looks like they've transferred control to a 3rd party per: http://games.verizon.com/do/gameList?genre=-1
========
The first to bring me 1Gbps Fiber for $30/m wins!

Verizon On Demand Not Showing Advertised Films?

The TMC web site states that "The Skeptic" is available beginning April 5. It is not listed in On Demand, though it is airing. Why doesn't Verizon air the On Demand films that the channels themselves advertise as available? Are they simply incompetent, or is it another bizarre Verizon policy?
And who would would you even call at Verizon to find out? Not tech support please--their only answer to anything is to reset the STB.

Hi Suzanne777,
"The Skeptic" became available for VOD today. We wait for the provider of the asset to make it available to us for on Demand. In the future, you can check www.verizon.com/fiostvcentral for VOD as well as the full schedule a movie will be played regularly.
Kim
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

ON-DEMAND MAINTENANCE? EVERY SATURDAY NIGHT?!!

Three Saturday nights in a row Ive notived on-demand stops working? Wouldnt it make SENSE to push this out to the middle of the night? I just cant comprehend the timing of this happening. [VOD_126]

These are geeks. They think you must adhere to their rules. Good customer service would require a supervisor with enough sense to write a program that would determine the time that VOD is used the least, and schedule maintenance for that time.
If the demand were so great that their was no convenient time, THEN INSTALL A SYSTEM THAT REQUIRES NO DOWN TIME. The Microsoft Nazi's have convinced everyone that down time is necessary. When using Unix/Linux systems, Down Time can be done on other machines while the primary system continues to run. This would allow for constant updates without any scheduled DOWNTIME.
Call me if you don't know how to make this happen. Doc

I demand a refund for an unauthorized port on Verizon Prepaid

Two days ago, I was on Verizon Wireless Prepaid website checking out their plans and comparing them to my current Prepaid Service Provider. In order to see the plans I had to put in my cellular device ESN and the number I would have ported. The moment I hit the next button I was sent directly to the porting process and Verizon started porting my number over without even telling me that it would. I called into Verizon porting department and told the rep that I DID NOT want to port my number over. The rep did not help with the matter but said that the port already went through and that I had to add funds to my account. So here I am without a phone that I NEED because I have to travel and can not be without a device. So I added the funds and called back into Verizon to demand a refund and now for the last two days I am not getting anywhere but out of pocked by $45 with Verizon. I did port back to my other carrier and had to pay another $40 just for service. Why would I want to go to Verizon for $45 when with Page Plus I can get more for less? I demand a refund as I told that agent that I did not want to port over and to cancel it. Page Plus tried to cancel on their end but it was too late. I will never do business with Verizon again. I did try calling the porting department as well as the prepaid number for verizon and all the automated thing does is hang up on me. I can't get a live rep now.

It is doubtful you will get a refund from Verizon of your $45. Verizon does not require you to enter in your number to view their plans They are available HERE and I can see all of them without providing ANY information. It appears you started the port process without fully understanding what your were doing, or possibly a case of buyers remorse.

FiOS Outage in Woodbridge?

My Fios Internet, TV and phone has been down since 08/06/2012 @ approximately 6pm. I have called tech support at least 5 times. Each time there is a recorded message that states, there is an outage in your area. The next message states there is an extended wait due to high call volume at this time. The technicians run an online diagnostic and state that they do not see an outage. I have unplugged the power and battery back up to the phone system twice. This has not resolved the issue. When I use the internet diagnostics, for the phone line, no issue found. When I run the diagnostic for the TV, it states they have detected an outage in my area, channel 99999 VOD content (I am assuming VOD is Verizon on Demand). Yesterday, this page stated that Verizon was committed to having the outage resolved by 08/08/2012 @ 2:23am. It now says they are committed to resolving the outage by 08/09/2012 @ 2:19am. The technician I called this morning stated the issue was resolved yesterday. I asked if that is the case, why is there: 1. A high call volume when calling tech support 2. There is a recorded message that states, there is an outage in your area. 3. The online system states there is an outage in your area. 4. My phone, internet and TV reception are down. 5. TV diagnostic states 0db of signal.

I am sorry to hear about the long service interruption. Since it has been a couple of days, are you still having troubles with the service? Please reply back so we can look further into this if need be.
Anthony_VZ
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I Returned my Cellphone and Verizon Lost it

Hi, this happened to me to and is an ongoing issues. Verizon is threatening to deactivate my 6 accounts. I need assistance from here by verizon to fix this issue.   Below see what i have been dealing with.
1/14/13: I called Verizon & spk w/ Customer Servc as all phone lines were disconnected. Female rep stated lines disconnected due to non-payment of $599.99 for a Rezound that was not returned to Verizon. Rep researched & found that phone was indeed returned to Fort Worth, TX & in Verizon’s possession. Due to their error, I was charged for 6 activation fees & was only given a discount for 3 of the 6 fees. I don’t believe this is fair. Rep advised that she submitted a Direct Fulfillment Refund Request which would be processed in 24-48 hrs & promised the $599.99 would not be counted against my account & set aside until direct fulfillment has been resolved & credited back to acct. After spending 2 hrs on the phone for resolution due to Verizon’s negligence, it was known by of call that all proof was provided to Verizon & was evident we returned the phone to them.
1/26/13: I found the $599.99 charge on my Verizon bill. I called Verizon & Rita stated that my account was going be interrupted again due to with the same issue. I spent over an houyr with the Finance Dept & Rita explaining my problem all over again. During the call, Rita stated that on 1/21/13, the warehouse confirmed the phone was returned. I also received email confirmation from Rita which stated the following:
Dear {Customer}, It was great talking with you. This email will guide you through the items we discussed. Thank you for choosing Verizon Wireless.
Credit Confirmation
This is a confirmation that your credit has been applied. Your new account balance can be obtained by: Dial #BAL & SEND 24 hours after receiving this email
During the same conversation, I asked Rita to transfer me to a manager but she said no manager was available. I said I would wait on hold until a manager was able to assist. Half an hour went by & Rita could not fulfill my request, so she asked if I would accept a call back from a manager on 1/28/13. I reluctantly agreed since I received a credit confirmation from Verizon.   However, I regret agreeing to these terms since Verizon again disconnected my accounts because I missed many business teleconferences due to this.
Monday 1/28/13 came & went. I never received a call back from a Verizon manager as Rita promised. I was left without an explanation of the $599.99 charge, multiple account disconnections, unjust activation fees, unexplained disappearance of the defective phone & update on the Direct Fulfillment Refund Request.
2/11/2013: All six of my account were deactivated once again by Verizon. I called Verizon for an explanation but was automatically transferred to Finance Dept. Melanie advised me that I was transferred due to the non-payment of $599.99. I stated that the issue was previously resolved because received a credit confirmation from Rita. Melanie advised me there were no records of such confirmation. I asked to speak to a manager since I had been going around & around in circles with customer service regarding this issue. I was transferred to Customer Service Manager Tasha. I again explained my ordeal with the defective phone return & account deactivations related to phone number (626) ###-####. Tasha said that warehouse had not found the phone. I then stated to Tasha that this information was incorrect & to refer back to my call on 1/14/13.   She insisted that I provide her the tracking number & advised her that the tracking number was in the system since I received confirmation of this tracking number on 1/14/13. I do not understand why they say the phone was in their system & take it back saying there is no tracking number nor any phone showing in their system when I received a text message from Verizon Wireless on 8/30/2012 at 900080004004 to phone number (626) ###-#### stating “VZW FREE MSG: Thank you! The defective device you recently returned has been received by Verizon Wireless.” During my conversation with Tasha, she stated she would activate all 6 accounts & follow up with me by 2/21/13 regarding this incident after Verizon internally investigates the missing defective phone. She confirmed twice that all 6 accounts were being activated & that the $599.99 charge would not be held against my account & stated that she would have another representative submit another Direct Fulfillment Refund Request. I waited on the phone until Tasha confirmed that the request was submitted.
2/12/2013: I found out that Tasha did not keep her word & reactivate all 6 phone lines.   2 of the 6 lines are currently not functioning as promised by Tasha. She lied to me & gave me false hope that my accounts were going to remain in functioning status. Due to this unjust & unreasonable reoccurring issue, I had to call Verizon Customer Service again & waste multiple hours on the phone. I was automatically transferred to the Finance Dept to make a payment for $599.99 for the defective phone in which Verizon stated they received on 8/30/2012 & was confirmed on 1/14/13 & 1/26/13 that the warehouse received the phone & therefore the $599.99 would not be held against my account. All this information was previously sent to me from Verizon via Text message 1/14/13. I explained this to not only one but six different representatives in which I spent over 2 hours on the phone during my work hours risking my job because Verizon keeps on making mistakes with my account. Listed are the names of the representatives that I spoke to on 2/12/13 regarding this ongoing issue: Kevin, Joshua, Scott (Floor Financial Rep), Koni (Customer Care), Josh & Angelina (Floor Supervisor), Josh & Sharae (Irvine Call Center). I waited a long time to get to Floor Supervisor Angelina because I was not being treated like a loyal & honest customer that I am. I returned the defective phone to them & I have all the proof that I did & still Verizon has treated me like a thief. I was then transferred to Sharae who filled out yet another Direct Fulfillment Refund Request for the warehouse. She explained that she did everything she could & stated that the Finance Dept at Verizon will not activate my other two accounts & that I would have to wait upto 72 hours for the warehouse to get back to her. She promised a call back with an update who would then call me for an update.
2/13/2013: I have 2 accounts suspended. No matter what proof I provide as evidence that I sent back the defective phone, Verizon will not comply with me. The Customer Service representatives have even said they had received the phone & promised to apply the credit to my account.
This is very frustrating!!! I have provided hard facts & proof to show that I did my part & returned the phone but they keep disconnecting my lines & they said they have not received the defective phone at the Fort Worth, TX warehouse. Verizon is demanding me to pay $599.99 for their deficiencies. I am not at fault. I have texts, email & tracking proof plus all my conversations are noted in their system that the defective phone was returned.
I Returned the phone and show all the proofs and Verizon has all the records on file, I should not be paying for mistakes that Version wireless warehouse commits and I need this phone charge of $599.99 taken off my account and credit back to my account for all this loss time that I have spent on the phone with them & all the frustration that this has caused me & having lines deactivated & not all lines working. This is not the way to treat a loyal customer that has been with Verizon for almost 2 years. I have been treated with no respect & demand that I be free of any charges for the phone I returned and for all 6 phone lines for the month of February 2013.

Defince "everything." Did you backup your phone before updating?

FiOS On Demand in need of a complete overhaul! Won't you agree?

Might be nice for fellow members to tag onto this thread if you are in agreement. Verizon might then take notice and action. I'm new to FiOS at my home, and have TV (Preferred HD, whole house DVR), Internet (50/50, Quantum Gateway), and Phone service that replaced my 10-years of Comcast at this house and the last year or so was with X1 service. I have been a Comcast customer for 24 years. I decided to switch primarily because of increasing problems with Comcast due to their transmission cables and aging overhead equipment that left me with poor quality service and frequently service interruption. The decision was made even easier after Comcast again increased rates for the New Year, dropped some standard channels I enjoy, and because FiOS has a really advantageous package deal promotion! To round things out, I also have experience with AT&T Uverse service as I spend a lot of time in Houston with family and have set the house up there with their TV/Internet/Phone. I have to say the HD picture is far better with FiOS than Comcast, and using the whole-house DVR system the set top boxes aren't really any different than those of the X1 service. Internet has been consistently 10% above rated service speeds, and the Quantum Gateway is really a nice router with a robust wireless antenna that FINALLY overwhelms the professional CISCO wireless access point my IT-professional neighbor uses nextdoor that would hinder signal in my living room. Comcast had throttled my Internet frequently, and anyone who says they do not throttle service does not know technical folks in Comcast as I have or really understand why they forced everyone to upgrade their modems to the current docsys standard. FiOS hasn't touched my bandwidth and I can finally transfer massive files through VPN to/from my office without issue and quickly! Even the phone is louder, clearer, and people I call on the West Coast have commented there is no more funny lag or dropouts. All GREAT things that make me happy, especially at a few less bucks a month compared to Comcast even though adding an extra TV! Even further, I had to contact FiOS technical support regarding a bit of an odd problem that occurred during initial setup that affected a few things, and the overall experience and final resolution to my problem was superior to support from Comcast. While it was not a one-contact, fast and easy slam-dunk fix experience. Verizon did work to resolve the issue, and had it the issue sorted within one week. Here's where FiOS falls incredibly short of the definitive mark of superior service as compared to Comcast: On Demand. After now a few weeks acclimating to FiOS On Demand, I have to say that it is terrible compared to Comcast. Comcast has more titles, more logical organization, and literally updates within 12 hours of airing! FiOS On Demand doesn't even organize by all channels. For instance, The CW isn't even in the channel list, and you have to search to find content aired on that channel. Then, the search feature is also inaccurate at times based on inputted search keyword, and it doesn't help that the video on demand provider is not consistent in episode naming/numbering format. I'm still waiting for episodes 10 days after airing and the next episode has already been broadcast! Quite honestly, it looks like FiOS uses the same video on demand provider as Uverse, and customers of Uverse have complained about their On Demand forever. Taking it a step further, Comcast's On Demand programming is totally accessible via mobile appliances (tablets, smartphones) through their TV Remote app, which is smartly laid out, user friendly, and programming easy to find (this is not the old app previously criticised but a totally new app Comcast released in late 2014). Conversely, the FiOS Mobile app is just an extension of everything already wrong with the FiOS On Demand interface! FiOS, I like you, but I'd really like to love you and to be able to recommend you flat across the board to everyone I meet for doing everything better! Can you please take some major steps in improving the On Demand experience?

What irritates me about Verizon On Demand is that shows that should be in both HD and SD, are only showing in SD. I originally watched them in HD when they were broadcast, so why are they only showing in SD on On Demand? Examples of this are: Highlander on Starz...When the episodes were airing, you could go back and watch them again in HD or SD. Now they are only in SD. SD is unsatisfactory when you are used to HD (and you are paying for HD under the Preferred HD plan). Another example...The Americans on FX. I missed it the night it aired and went to watch it the next day and it is only being shown in SD. And these aren't the only two. I called Verizon about this and the rep did not have a response as to why this was the situation. But she went on to tell me how many thousands of shows were on FIOS ON DEMAND...and tried to talk me into signing up and paying more to have a DVR, then I could be sure to see shows in HD....Not a suitable answer and solution to my problem.Just thought I would put my 2 cents in on this topic. PS I used to have Comcast and due to increases and multiple service calls to get issues fixed, I changed over to FIOS (I'd also had FIOS before Comcast). Don't we all get sick and tired of the rate changes?? Keep playing the game and changing back and forth to get the best price! But this is another issue. PPS Geotex1, your're right, I could not find the CW searching via network.

Outages of this site

Being new to this site, I am wondering how frequent are maintenance outages? The last time was over a weekend, but Friday it looks like almost the whole workday for EST is affected.
I had read somewhere in the forum that the site is being moved to servers in Austen. Will that improve availability?
Pat

Hi Pat,
The things to bear in mind is that the public HTMLDB site is not intended for production applications, that's not to say they don't take outages seriously, it means that you should not relyon (nor expect) 24x7 availability.

Does web service stay up during DB outage?

Has anyone tested whether the web service continues to receive messages (password sync) even when the app is crippled by a DB outage? We want to ensure that password changes continue to be added to MQ during a scheduled DB maintenance outage. We've thought of working around this by having separate stand-alone (empty flat file DB) IDM just to route requests just in case, but don't want to have to resort to this.
Thanks, T

To answer my own question - the web service stays up. So pwsync messages should still be put to the queue and picked up when the JMS Listeners resume after the DB is brought back up.

Sun Update Connection Service Maintenance - 9th September, 2006

Sun Update Connection Maintenance Outage
Date : 9th September 2006
Start Time: 0700 EST, 1200 BST
End Time : 0730 EST, 1230 BST
Description of maintenance / outage:
The Sun Update Connection will undergo a routine maintenance Saturday 9th September 2006 from 0700 EST to 0730 EST. The Sun Update Connection service will be unavailable during this maintenance.
When the maintenance is complete, a notice will be posted on the Sun Update Connection announcement and FAQ forum at :
http://forum.sun.com/jive/forum.jspa?forumID=335
Thank You,
Sun Update Connection Team

Hi
I am getting following error about every 15 mins since Jan 07, 2006 evening.
Jan 7 21:50:41 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 7 22:11:40 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 7 22:31:36 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 7 22:50:29 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 7 23:11:24 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 7 23:31:38 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 7 23:50:41 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
Jan 8 00:11:57 jp-script SRS Proxy[3822]: [ID 728115 daemon.error] File upload failure: exceeded maximum retry count
I ran /opt/SUNWsrspx/bin/srspxrun -p and got SUCCESSFUL PING. I also ran this /opt/SUNWsrspx/bin/srspxstat and found nothing unusual.
Any suggestion on how to fix it?
Thanks

Outage in Indy

Anyone know about verizon being out on the NE side of Indianapolis?

I cannot get straight answer from Verizon but we have 50 lines with them and all our iPads and air cards have been down since about 1030 this morning. The phones are working fine.
The problem we are experiencing is the iPad/air card switching from 1X then disconnects, then goes to 3G, then disconnects. The pattern then repeats.
I wish Verizon would list the outages on their website. It would greatly help business customers like myself plan for issues. Instead I end up goggling "outage" in Indiana and i find out this is a national problem with some customers not able to place calls OR have a data connection.
Hope this get it fixed quickly. 5 hours is too long no matter the issue they are dealing with!

Verizon & Windows Phones

I was just reading the article on Verizon an their lack of Windows Phones:
http://wmpoweruser.com/guess-how-far-verizon-has-fallen-in-the-windows-phone-stakes/#more-117499
It amazes me how even much smaller companies are carrying the Windows Phones and Verizon just isn't carrying many.
There's a large market for Windows Phones, but Verizon just doesn't seem to want to be part of it.

<< Personal comment removed to comply with Verizon Wireless Terms of Service >>
Anyway, Windows Phone 8 is far from a "failure". While it's growth has been slow - it has been steady, particularly internationally. "Google" that.
Your comments are nothing more than conjecture, and the original poster made some valid points.
WP8 adoption on Verizon has been mediocre at best compared to other carriers for a few reasons. One being that Verizon offers only a few devices and none of the budget devices that have really carried WP8 sales, such as the Nokia Lumia 520, 521, 620, 625 and 720. Another reason could be that Verizon's forced redesign of the Nokia Lumia's hurt their image and recognition, of the 3 WP8 devices Verizon has carried over the last year and a half, none have had the same design as Lumias available everywhere else - or the vast color selection which make Nokia Lumia's so recognizable. The Lumia has won several design awards for a reason, it makes no sense for Verizon to change it. A result of Verizon's demand on Nokia also delayed the Lumia Icon (a device that has received much praise from the tech community), which should have been released last year - same with the Lumia 928 which wasn't much more than Verizon's version of the 920 but came out several months after.
It actually makes business sense for Verizon to invest at least slightly in Windows Phone, but it seems Microsoft and/or Nokia has decided to align themselves more with AT&T, as they receive nearly all WP8 devices and some exclusives like the Lumia 1020 (the one with the 41 MP camera) and the Lumia 1520 (6" device). So, unfortunately Verizon has resorted to little tricks to differentiate their devices and in reality they have only hobbled them.
I enjoy my Windows Phone so much that if Verizon doesn't offer an adequate device from Nokia in the next month, I'll be leaving for AT&T... and I really don't want to do that, but it's almost like Verizon is sandbagging Nokia.
Message was edited by: Verizon Moderator

Verizon On Demand -- maintenance outages

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