Verizon Online Order Processing Times

I probably made the mistake of finally upgrading from the original Motorola Droid to the HTC Thunderbolt (as well as the extended battery, case, and screen protectors) via verizonwireless.com on "Cyber Monday" (11/28). I keep checking back to the Order Status page since Monday, but the same "Your order is currently being processed. Please check back tomorrow." message still displays.
I did receive a follow-up e-mail order confirmation, and I found my account shows record of purchasing a phone that has yet to be activated when in the 'activate/switch devices' area, so the order appears to have went through. I have received no e-mails from Verizon since the intial confirmation, which is good and bad.
The big question: Is Verizon experiencing higher order volumes and therefore delays in processing? Should I just contact their Customer Service number and inquire about the order?
I don't mean to be pushy about this, and normally I wouldn't even care, but my original Motorola Droid finally died after 2 1/2 years (the charge port won't work anymore, doesn't charge the phone). So now I need that Thunderbolt sooner than expected!!!

Update: called the number listed above, was on hold for maybe a minute or less, then spoke to a nice rep. who verified my account and that I was the acct. holder.
She indicated that my order was being completed today and would ship tonight. We'll see if that rings true.
Thanks again for your help!

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Updates on online order ship times....

Thought I would share my experience.
Ordered a 5s 64gb online via AT&T. At first they had a ship time of 7-14 days listed. After placing the order, that ship time changed to a month from now, Oct. 20th to 30th.
Today I receive a message from AT&T stating that Fedex has picked up the package and will deliver it by Monday afternoon.
I did stop by a local AT&T store, (where I was able to purchase a 4S upon its release late in the afternoon), thought I would try my luck. They had run out 3 hours ealier. No worries, ordered it online, glad I did not stand in line.
Anyone else have a similiar experience with their online order?

Weird thing is idk if this is happening to me to because when I ordered my iphone 5s space gray it said 3 weeks shipping but I called sprint today and they told me they showed a delivery for the 25 of this month but I haven't got tent any information on it I have no tracking or shipping alert nothing but sprint told me they have a delivery for the 25 which is strange but I hope it does come on the 25 better then waiting 3 weeks

Back order process solution

Hi SAP Guru's,
How can you redefine the back order process?.. this is particular for returns oders, because it is open sales orders. so it is difficult to identify them.
looking for a comprehensive solution.
Thanks In Advance.

Hey DB49 and Other Guru's,
The scenario and requirement is given below,
1.     If we are creating delivery for sales order again. (Already created invoice or delivery previously). Those are Back Orders.
2.     But we are unable to identify the back orders. Because those are open orders. New orders also consider by system as open orders.
3.     All orders want to reject after delivery creation. (Except customized orders)
a.     We are using Mass sales order change.
4.     When we re-invoicing the back orders;
o     If that sales order was rejected one, we want to remove the material rejection ITEM-wise. This wants to do manually one by one for each ITEM.
o     Then we want to allocate the goods to ITEM-wise. (Confirm the quantities for delivery creation). This wants to do manually one by one for each ITEM.
o     Then change the sales order date. Because if there are price change we want to invoice new invoice in new prices.
o     Then we change the credit term of sales order. Because we want to reduce credit period for referring sales order gave date.
o     Then we check the 01st day (order entering date) discount percentage. System will automatically give new discount percentage for back orders. But new discount rate & previous discount rate not match. So we need put manual discount rate for differentiation. Sometimes discounts are matching, at that time we are not putting manual discounts for back orders. Sometimes back order discount is larger than previous discount percentage. At that time we are unable to process these type orders.
o     After that we are creating delivery documents for back orders as normally.
o     Finally get the Invoices and deliver the goods to relevant customers.
     Requirements for change the back order system;
o     Want to identify the discount percentage in initial stage. Itu2019s fixed & not changing in back order processing time. (If we are change the pricing date or credit term, it is not effected to order discount percentage.)
o     In the rejected back order processing time, want to release the back order material rejection one time. Using one transaction. Currently this is doing one by one for each material.
o     And we need allocate goods (Conform the goods for delivery) once (we need one transaction) to all the materials in the back order. Currently this is doing one by one for each material.
o     If we can do these changes in SAP system for back order processing, we can reduce errors in to zero level. And the processing time of back orders also reducing. But if there are any variations in the material stocks, it is effected to back orders time to time processing.
     Suggestions;
o     System change is required.
o     We need to consider about market demand & production supply for complete the orders.
o     All orders want a time period for complete. (Need to discus with Sales team).

Order Process Best Practice Suggestions?

Hey CF World,
I have to revamp an online order process. The process is broken into 4 steps.
The app as it exists today was built by a different developer and for the life of me, I have wasted about 5 hours trying to figure out exactly what the person is doing in the code just so I can make some basic tweaks to the process.
Could anyone offer what might be considered today's best practice for a step by step order process?
The thought is, if the user could complete step 1, upon clicking next the data elements of the form would be validated and then they would be taken to step 2, etc, etc... until the end where upon submission, the order would then be written to the database and next process triggered internally.
Should I have one page that upon submit of step 1 cycles back to itself, processes the data and then loads a separate div of info for step 2 or...?
Any suggestions would be great. Thank you so much in advance for your help, I sincerely appreciate it.
Ciao'
D.

Hello,
Thank you so much for that. Let me qualify a few things as I probably should have in the first place. (my apologies)
Coldfusion 8
SQL Server 2005
There is no payment or credit card information being provided.
The user comes online, goes through a basic order process for some work to be done. As mentioned, it is a multi step process for gathering their information.
Once the entire order is in and all the fields validated along the way to ensure they were populated where required, the order is to be written into the pending orders table and an email is sent to the branch closest to the customer notifying them of the new order with a link into the details. The branch then calls them directly to confirm the details of the order before activating it.
So, the code I received, is next to impossible to follow through, for the life of me I can not figure out what the former developer has done. I need to make some changes to the process and if I can not even follow the flow to figure out where to make my changes, that could pose a problem.
I have not coded too much in Coldfusion for the past two years but did so quite extensively before that. I totally agree on the CFTransaction suggestion. I guess what I was looking for is, are there any best practices for coding that I should be aware of, especially considering what I want to accomplish? Previously we used the "fusebox" concept of coding and had most of our code in CustomTags in a very reusable and easy to follow structure and flow.
Any thoughts/suggestions would be great! Thank you very much!
D.

How does the GR processing time affect the scheduling of the process order & the latest start date in the operation.

Hi
Can anyone explain how does the GR processing time affect the scheduling of the process order & the latest start date in the operation overview.

Hi
GR processing time means number of workdays required after receiving the material in storage.
Check this link:GR Processing time
Regards,
Anupam Sharma

Extract of gr processing time in open purchase order

to display gr processing time in open purchase order .give me query for extract the gr processing time which table and which field we have to take

Hi
Check the tables<b> MKPF and MSEG</b> tables for this
these 2 tables only will store the data related to the GR and GI's
<b>Reward points for useful Answers</b>
Regards
Anji

Planned orders are not taking into account the processing time

Hi,
Could you please tell me why planned orders quantities are not based on processing time from the material master.
Materials was set before with 1 day in house production , no matter of lot size.
Based on routings I updated material master with processing time depending on lot size.
What is bottering me now is that planned orders are not taking into account processing time. (e.g. based on my processing time 1000 pce are produced in 3 days, but planned orders show me that 1000 pce are still need in 1 day , but it can not be produced in 1 day ).
what did I miss?
Thanks a lot for any information!

Hello Simona
The in house production time from tab MRP 2 is lot size independent.
However, on tab work scheduling you can define a lot size dependent times.
Please observe that, if you have entered an in house production time, the processing time will not be considered. The F1 help of the field provides the following explanation:
You can define work scheduling times in the material master record in one of two ways:
Either you enter the in-house production time. If required, you can get the system to update this value from the routing.
Or you enter the setup, teardown, processing, and interoperation times. If you maintain these values, the system determines the in-house production time on the basis of lot size.
Therefore, if you want to consider the processing time, you should remove the in house processing time.
BR
Caetano

Error in File IC Work Order Report_v3-3: Max processing time or Max records

Hello Friends,
                      While running the Crystal report in Business Object Infoview, I am getting the below mentioned error when i am trying to go to the next page or trying to export all pages of report into PDF and any other format. I can see the first page in output and can export 1st page into PDF.
2010-12-29 17:28:05
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Error in File IC Work Order Report_v3-3:
Max processing time or Max records limit reached---- Error code:-2147215357 Error code name:internal
     at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.getPage(Unknown Source)
     at com.businessobjects.report.web.event.q.a(Unknown Source)
     at com.businessobjects.report.web.event.q.a(Unknown Source)
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     at com.businessobjects.report.web.event.bt.broadcast(Unknown Source)
     at com.businessobjects.report.web.event.ak.a(Unknown Source)
     at com.businessobjects.report.web.a.p.if(Unknown Source)
     at com.businessobjects.report.web.e.a(Unknown Source)
     at com.businessobjects.report.web.e.a(Unknown Source)
     at com.businessobjects.report.web.e.if(Unknown Source)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater.a(Unknown Source)
     at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.do(Unknown Source)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(Unknown Source)
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     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
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     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
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Please Help.
Thanks,
Ziad Khan

Ok it looks to me that there are more than 20000 rows in your backend system that have to be fetched.
You can change this limit in the Central Management Console . Login as administrator and go to Servers . Double-click on the Crystal Processign server and change the value in the field Database Records Read When Previewing or Refreshing (0 for unlimited) according to your needs. AFter the change you have to restart the Crystal processing server.
Regards,
Stratos

Fm for processing time in processing order operation

Hi
I need to obtain processing time from processing order's operations. ASAIK there are some formulas to calculate this but i cannot find it. Could you give me some tips about that? Is there a fm or bapi to obtaint this?
regards
Wojciech.

Hi,
Please let me know what is a processing order to which module it belongs so that I can help you out
Thanks & Regards,
Chandralekha.

Consumption during the processing time of the production order

Which adjustments must be made in the material master for the calculation of the lot size in the MRP run, that the consumption of the material during the processing time of the production order is considered for the calculation of the lot size.

Hi ,
You have to judiciously indicate the re order point in the material master( the re-order point is the sum of saftey stock and consumption during replenishment lead time).
How ever , this does not in any way influence the lot size , but only influence the no of lots i.e the procurement proposals. The lot size is determined by the lot sizing procedure selected by you , depending on various factors like agrrements with your vendor , optimum lot sizes to reduce the cost of procurment and storages etc.
You can refer to the following url for details on lot size :http://help.sap.com/saphelp_47x200/helpdata/en/fe/819b9f643b11d3b4e40004ac160649/frameset.htm
and for details about re order point :
http://help.sap.com/saphelp_47x200/helpdata/en/db/6f143ea7ec11d3a8330000e82a3c24/frameset.htm
Hope this information will be useful.
Regards
Raghuramam.

Service & Repair: We are unable to process your repair online at this time

Recently set up a repair for my iPhone but Apple couldn't replace it. I'm looking to do an Out of Warranty service but every time I go onto the repair service site it says "We are unable to process your repair online at this time"
Is this because I have recently set up a repair a few days ago? (My iPhone has returned to me) Do I have to wait a couple of day or what?

n_burns wrote:
Is this because I have recently set up a repair a few days ago?
Likely. Call AppleCare & they can handle over the phone.

Production Order routing not showing process time

Dear Guru's
After creating production order , routing is not showing processing time, though its maintained in the standard values. What could be the problem?
Thanks in advance.
Regards,
PPQMUSER

Hi,
U should check ur processing formula used in work centre. If it is correct and your routing is showing correct data then do READ PP MASTER DATA in your production order.
It will help you.
Regards,
Alok Tiwari

IPhone 6 Technical Difficulty in Order Process

Ok, so I pre-ordered the iPhone 6 64gb Space Gray on the 15th of September. My expected delivery was October 24th. Which I was completely fine with. Anyhow, today I get online to check the status, and it has given me a real order number (INSTEAD OF JUST THE PRE-ORDER NUMBER) but says there was a technical difficulty in the order process and to contact Verizon which I did by phone. I was on hold most of the time, which was completely ok with me, my Verizon rep, Priscilla was amazing, but she contacted several different people and even a person within a different department that could not give her a straight answer what the problem actually was. She said she would be calling me later this evening, hopefully with some good news about my order. I really hope it has shipped, but that is wishful thinking. I was just wondering if anyone else may have had this problem and if so what happened. I just hope my order is ok, she said that she had never seen that error before. Any help would be appreciated!

I am having the same issue. I call and was given an order number that was 6 digits (is this right?) and when i try to check on the order it just says there are "technical difficulties, please try again later" I also ordered the six plus on the 15th, and went through the terms and conditions email, but i never received an order confirmation email. I just wanted to check on the order as i have heard that others are receiving phone alot earlier than the original posted delivery date. Now i am worried that my order was not processed correctly... as i have received nothing official to show i have an order processing.

AT&T - Instore and Online Ordering (Some Questions Answered)

I ordered (upgraded) 3 existing 3g iphones on a family plan on June 15 around 5:45 EDT, and printed out an order number and receipt. All three show up in "order status" at AT&T if you log in and use the main wireless number on the account and the zip code of your shipping address (home).
I just last night, about 36 hours later, received 3 separate email confirms with the 3 phone numbers and 3 separate confirm numbers. I assume all will be shipped by June 24 given the early order time, but the emails said essentially "more to come" on shipping info.
I ALSO ordered an iPhone 4 in an AT&T store around 12:15 pm EDT on June 15 because the AT&T site that morning would not allow me to add a new line to the account. My son is getting his first phone for his birthday and I would never hear the end of it if the rest of the family got new iPhones and he was left in the cold. The AT&T computers were down, but they charged my CC, I bought 4 apple cares in store, and gave me a paper receipt.
Yesterday, I emailed the instore rep (very very nice by the way) and she confirmed that they were able to process my instore purchase at 3:46 pm on the 15th, and that AT&T said "all orders processed BEFORE 4:30 EDT on June 15 would be delivered on June 24 or 25th at the latest. Everything processed after 4:30, who knows. However, I have not received an email generated automatically on this instore purchase, and it doesn't show up in "order status". She said it won't show up there because it is a 'direct fulfill" at the ATT store even though it will be shipped to my house. She gave me a receipt number (which isn't an "order number" apparently), but the CC has been charged.
Hope this helps.

Not sure why. Apple probably has more online orders than AT&T. AT&T may have committed to a large bulk order already recieved from Apple and being stored in the U.S. to fulfill their online orders. I think total demand caught Apple by surprise. When the 3GS was announced last summer, there were 60,000 pre-orders. There were over 600,000 pre-orders for the iPhone 4 along with Apple releasing the iPhone 4 in all 88 countries by the end of September.

"Processing Time" for IPAD 2!!!! PLease help!

Hello, I know the release date for the ipad2 is 3/11, however, I will be out of the country by 3/14 night. I want to get this as a surprise gift for my girlfriend. Apple does have next day and 2nd day shipping options available, however, I am worried about their processing time.
Can anyone advise if these ipads are usually "readily available" for shipment when I order them? Thank you!

It should get there if ordered online, assuming the website says "within 24 hours but seeing as you cannot order online until the 11th, no one knows what it will be.
If you absolutely, positively need it by the 14th, I would not depend on it (being as it will just be released).
Apple and Best Buy are open till 9 pm and open on weekends.
11 March is Friday.

Verizon Online Order Processing Times

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