Verizon OUTRAGEOUS with forced data plans

I've used Palm products since the pilot. I've had a centro for 2 yrs with verizon...now I want to upgrade to Palm Pre 2, but verizon is forcing me to buy a $30/month data plan that I don't want and will never use. I love my palm devices for reasons other than internet access. If Verizon doesn't change this policy, I'll have to abandon palm and go with another carrier. Isn't Palm losing sales becaue of verizon's greed? They should put pressure on Verizon to abandon this outrageous, greedy tactic to abuse their customers.
Post relates to: Centro (Verizon)

Contact the FCC immediately and file an informal complaint. As a communication company, Verizon should never by permitted by the federal government to deny internet access by its VZAccess Manager firewall and unreasonable charges. You can find the FCC information online very easily. Fill out the PDF and submit it. The more of us who do that, the more responsive the federal agency will be to force Verizon to reverse its predatory scheme.

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My iPhone is having problems and I have to send it into Apple to get a fixed but in the mean while I need a phone. Could my old env touch act as a temporary replacement with the data plan? And if so how to I activate it with going to Verizon and once I ge

My iPhone is having problems and I have to send it into Apple to get a fixed but in the mean while I need a phone. Could my old env touch act as a temporary replacement with the data plan? And if so how to I activate it with going to Verizon and once I get my IPhone back will I be able to activate it without going to the Verizon store?!? Thanks:)

Im sorry. Im on my ipad and i didnt read that.
Sorry again

Forced data plan

I'm eligible for a new phone in Jan 2010. I currently have 4 Samsung Alias 2's on a family plan. The Alias 2 phone is listed as a free upgrade, so I figured I'd get 4 more of them. But, now it lists a requirement to purchase a data plan for each Alias 2 phone. I called verizon and explained that I've had the Alias for almost 2 years now with no data plan. She at first said that the phone may be a "updated" version of the Alias,making it a smart phone, which I politely informed her wastotal **bleep**. She then simply stated that the data plan is Verizons new policy and it' is take it or leave it. I can continue without a contract with no data plan, but if a phone breaks and I replace it with another Alias 2 I will be forced to purchase a data plan at that time. This makes NO sense to me, and although I've been happy with Verizon for the past 4 years, it looks like it's time to change companies.

Yes, unfortunately the Alias 2s are left over from the 3G/multimedia phone category, which required the $10 data plan. I noticed the Zeal, which is almost the same phone, does not indicate it requires the data plan. The Zeal is not free like the Alias 2, but it was recently released so I anticipate the price will drop eventually.
I don't think there is any way to get out of adding the data plan if purchasing more Alias 2s. Sorry.

HT4157 I have an iPhone with a data plan through AT&T. I just got an iPad. Do I need to set up a separate data plan, or can I use my iPad under the plan I have set up for my iPhone?

I just got an iPad, and am trying to figure out how to get it going. I have an iPhone with a data plan through AT&T. Do I need to set up a separate account for the iPad, or can I use it under my existing data plan?

You need a completely different data plan for your iPad which you set up on the device itself and it is billed to a credit/debit card. You cannot share other plans and the iPad account will not appear on your iPhone or any other AT&T account.

My iPhone 4 shows the carrier name, I can go online with my data plan, but there are no bars and I can't make phone calls.

My iPhone 4 shows the carrier name, I can go online with my data plan, but there are no bars and I can't make phone calls.
It worked for some time, less than a week, I made phone calls and all, and all of a sudden the problem mentioned above happened. Now I can't make any phone calls. I can go online with it, even with my Data plan, I can go to the app store (of course) but can't make any phone calls.
Please help, this is frustrating.

Did you already try the troubleshooting mentioned here? http://www.apple.com/support/iphone/assistant/calls/
Also try to reset the phone by holding the sleep and home button until the Apple lo comes up again. You will not lose any data doing this.
Message was edited by: Ingo2711

My friend has an iphone with no data plan, how do i send sms messages without my own iphone trying to send an imessage

i have an iphone5 with a data plan, my friend has an iphone5 with no data plan,
how do i send sms messages to him without my own iphone trying to send an imessage
im sure we can tap on the message and select "send as text or sms"
but is there a setting that says 'if recipient has no data, then send as text' - so its more automated
almost like the setting that says 'if i have no data then send sms'.

I have an iPhone 5s with a data plan but I have iMessage turned off. Everyone I know with an iPhone has no problem sending me texts and they automatically go out as sms. If your friend doesn't want others to send messages via iMessage even when he has wi-fi access he can turn iMessage off in Settings > Messages. If that doesn't resolve the issue see the quote below from (ignore the non-Apple phone references): Can’t receive text messages on a non-Apple phone
If you don't have access to your iPhone, or if you can't deactivate iMessage from your iPhone, please contact Apple Support. Support for this issue is free.

Unhappy with expensive data plans, considering dropping service

I must say that after being a long time customer for almost 8 years, I am sadly considering leaving verizon wls over the incredibly expensive data plans. I have a 3 yr old phone that I had been eligible to upgrade for 2 years (I dont buy 2yr agreements b/c they are ripoffs), but when I look at anything better than a basic phone, suddenly I have to change my unlimited VPAK package, for one that I have already been told (with my usage) will cost me $29/month. The $10 data package doesnt allow enough usage, and the $29 plan is frankly SHOCKING and OUTRAGEOUS!
I am not even going to consider getting an "advanced phone", even though I use to try to get a "better than average" mobile web capable phone, simply because of your outrageous monthly price.
I am not willing to pay $100/month for a line of service that I use less than 400 minutes a month, but mostly use it for txt messaging, mobile web, vcast, and mobile to mobile.
Hope Verizon realizes its mistake soon and corrects it with more sensible, and AFFORDABLE plans. Thanks.. jacob.

I wasnt asking to upgrade to a "smart phone". I was asking to upgrade my MID LEVEL PHONE to another MIDLEVEL PHONE, which by verizon's own choosing, they have labeled "3G phones". I wont buy a smartphone because of the ridiculous $30/month rates! I have been eligible for over 2 years to upgrade, but refused to replace my phone because I was being forced to change my data plan!
My $15 VCAST data plan is an UNLIMITED plan, and even the customer service reps I have talked to in the Verizon stores have told me "no wonder you dont want to change your plan, if I had your data plan, I wouldnt want to either!" I use more than the 25mb limit of the new $10 plan, and there is no way in heck I am paying $30 for "unlimited" when I already got it for $15!
I am not only going to continue my FCC complaint until I get satisfaction, I have also started writing my congressmen to see what laws need to be changed to stop this gouging of customers with these high $ per MB rates. To say that I am upset with Verizon, and the wireless industry as a whole, is not a understatement!
Furthermore, why should my parents, who prefer the abilities of the 3G phones, but who never use mobile web, but have the text/pix message bundles, have to pay $9.95 more a month for internet that they will never use? That is a decision by Verizon to make money, and hurt customers who will never use the internet!
Please dont take me as not wanting companies to make money. I am very pro-business, but I am also very PRO-BUSINESS RESPONSIBILITY TO CUSTOMERS TO NOT GOUGE THEM! Especially in Wireless service where there is limited competition, and in my area, NO reliable service competiton. Verizon is really the only option I have where I live, and as far as I am concerned, is a monoply. Which means it deserves stronger government oversight!

How do I get Verizon to honor unlimited data plan stated on receipt?

I was among those who upgraded their phones during the "glitch" that allowed customers to keep their unlimited data plans. Our two new iPhone 5s' arrived this week, along with receipts for each that, as far as I can tell, maintain our unlimited data plan.
When I called to activate the phones, the rep told me he couldn't guarantee we would keep the unlimited plans after activation, and the activation (along with the potential change to the 2GB plan) was irreversible. I asked to speak to a supervisor, who told me we still have the option for unlimited data and that it was just our luck of the draw. I took this to mean we lucked out with the glitch. However, when the rep got back on the line he said the supervisor meant that when he (the rep) activates our phones, it will kick us to the 2GB plan, and he may be able to switch us back to the unlimited if he acts fast enough, but it was no guarantee (hence "luck of the draw"). I decided to not act just yet and got off the phone.
So, is the rep pulling my leg? I understand I got to this point through what was later revealed to be a glitch, but I thought Verizon stated to the press they would honor the orders, not to mention I have receipts showing the new phones and our current plan that we've had for years.
How should I proceed with this? Thanks for any help.

Fortunately in all my dealings with the court system "written" takes a great sway over intent. You have someone sell you a service and they write this order is final with the additions etc. Then on the day the goods or services are provided the company states this was not supposed to be agreed to (intent) the contract is based on what was written and agreed to.
I am presently locked into a simular situation now with a home improvement contractor. On the contract it stated the job must be completed no later than October 13, 2013 or sooner. Its signed by them and us. Now they missed the contract date, they are claiming the agent for the company had no right to do so. They keep pushing the date further and further away.
Went a filed a court claim for the large money we paid plus simple interest on the amount. Also found another company who will do the job now at a cost $4,000.00 more than the other company. In my state the court can grant me either as relief. Also not doing the job is criminal in nature so we can file a police complaint for grand larceny. Bad business practice.
Evidently the company was served with the summons last week. Since they called and said the work will be done complete Tuesday, Wednesday and Thursday.
They have to honor what was written. Same thing with Verizon via their press release.
I remember years ago an online retailer had a typo in their ad, the price should have been $250 but the printed ad said $25 in that case the companies ad had a disclaimer which said not responsible for typographical errors. In this case verizon had no such disclaimer at the check out process.

Verizon Steals Vets Unlimited Data Plan & Veteran Discount

Whats to stop me from Filing an FCC Complaint?
1. I was promised I was qualified for Edge Program this last Nov. Waited a couple days and went to the Verizon store on my birthday to get my new Note4 and get on Edge. At this moment the sales guy said i didn't qual. because I had a late pmt within 6 months. I of course was very upset and called Verizon to verify and sure enough they admit the initial sales people were wrong and i didn't qual for Edge.
Great birthday right!? Couldn't get worse right? Wrong, I was lucky enough to find the worst barber in town...terrible haircut!
2. Ok so now I've conceded to suffering with my troublesome Droid M, I figure i will finally get tech support on this. 3 days later i receive a replacement and 12 hrs later i realize this one is just as bad as the previous. I call back tech support, get transferred to a second tier supervisor who states that the issue with the phone is either Me or the phone case. She insists that before she will allow a replacement i must use the phone without the case for a couple weeks. WTH!? I ask well ok, Im tough on my phone so if this one breaks because it has no case do i pay or verizon for deductible. I do she says. Arghh! Are you kidding? I seriously looked around to see if there was a camera and if i was being Punked, of course not.
So I do it, actually has been several weeks and same issues, Called tech back and guy there says he's nvr heard of any reason why a phone case wld be the issue. He says that every time tech support has to send a phone back it looks bad on them and thats probably why she lied/sidelined me. He was helpful got me scanned for a virus, found one and hard reset. Sadly same issues but now i have a replacement.
3. During this whole ordeal trying to sort out my Edge fiasco and phone support it brought to my attn. that my grandfathered plan with unlim. data was stopped and i was put onto an expensive 10g phone plan during the time i was trying to get the edge program in Nov. Well now its Feb at the point so of course its too late they say to fix the problem! Has to be done within 15-30 days, so within the billing cycle...convenient huh? Okay so I can submit a review to change it back so i do. Denied, says its denied because its passed the 15-30 day period. Wait!, I had to submit the review to override the 15-30 day timeframe yet review is denied for the very same reason!
4. I am told while trying to fix above issues about a week ago that Verizon decided to take away my veterans discount of 15%. Apparently this happened several months ago. They wont back date they won't retroact it. In fact to reapply for this discount I was told to go online to verify for it.
Guess what? Vets can't verify online. In fact as I was just told today We Vets have to bring a dd214 or vet advantage card down to a Corp. Verizon store so they can copy then fax it to somewhere. Then after a couple weeks it will be applied to the following billing cycle. Not prorated or retro discount here either...no surprise.
Verizon still refuses to make good on false promises of Edge program, Fixing their error on changing my phone plan, and reinstating my Unlit. Data plan i have had for the last 8 yrs.
Has anyone else out there had similar issues or is it just me Verizon seems to hate?
I wld have left Verizon months ago after the Edge issue but sadly phone reception here is bad without them. Also Im very stubborn and I won't quit until Verizon makes this right!!

Obviously nothing is stopping you from filing an FCC complaint. Does not mean it is a valid complaint, though.
1. You had a late payment and therefore did not qualify. Additionally, had you actually completed an Edge agreement, you would have lost your unlimited data as it is not allowed under Edge.
4. Verizon occasionally requires re-certification of discounts to confirm that the discount is still valid. This has been the case for a couple of years now and is stated on the discount page. Additionally, you can do so online HERE and HERE.

Forced Data Plan's

Why must Verizon force a data plan on its customer's just because they want a nice phone. I have 5 phones on my plan and its upgrade time. If I get 3G Multimedia capable phones I must pay for a Data pkg that we do not want or will ever use. This Data pkg is not used when making a normal calls or texting. We looked at the Samsung Alias 2 when it orginally cameout and it didnot require a data pkg. Now that we are ready to buy it suddenly needs a data pkg. Verizon make the data plan optional or I'm going to take my 5 phones to sprint, along

Bluedevil_2014 wrote:
Maybe you know, is there a data charge for Back up Assistant?. I have been told yes and no.
When you initially download and install backup Assistant to your phone, it uses a small amount of data ($1.99 will be the one time charge if you are on a PAYG plan, or it will be taken from your 25 BM allottment if that is what you have. It's less than 1 MB though.
After that, there is no charge for backup assistant when you have a MyVerizon account. That only makes sense because part of Backup Assistant is to view your contacts, edit them, import and export to CSV files, through your MyVerizon account. Your contact list is automatically backed up every day based on the schedule you set, and your contacts are always available online, or on a file you can save on your computer.

Is Verizon limiting my unlimited data plan?

I have an unlimited data plan. However, recently it seems like my browser, youtube and netflix apps are all running extremely slow (or not at all at times). I have a friend who is with AT&T who also has an unlimited data plan but when he hits a certain amount of data, AT&T "dials back" or slows his data functionality, making apps and all things that relate to data usage run slow. Does anyone know if Verizon does that as well?

Do you have a 3G or 4G device? If 3G, then yes, most likely you are being, 'Network Optimized'
Network Optimization

Unable to use my Blackberry Tour in the UK even WITH Global data plan

Hi,
I just flew into the UK and was disappointed to see that my phone service or data service is not enabled.
Prior to flying in(10-12 hours ago) I called Verizon customer service, and validated that I had a Global Blackberry Data Plan, and the customer service rep assured me that my phone will work without any issues once I get into the UK. So I didn't bother taking my "other" older AT&T phone(which I keep just in case) with me.
Now I'm stuck here for 3 weeks without any phone or data service! It's pretty crippling..and the best part is, I'll be charged as per my monthly plan regardless, when I get back.
Any help or suggestions?

I have provided some information below, that may be helpful in using your Blackberry Tour in the U.K.
After steps 1 and 2 below, if you are still receiving a red SOS symbol in the upper right hand corner of the device (your SIM card is either missing out of the device, or it has not been activated on the billing side).
**The steps below are assuming the SIM card and Global plan were already activated.
Step 1. – Ensure your device is set to Global or GSM (I have provided a link below on checking this setting)
http://search.vzw.com/?do=viewdoc&id=24732&p=null
***If it is on Global already, ensure the “Data Services” section are “ON” and select GSM as the Network Technology (3g and 2g is preferred)
***Please note*** you will need to switch it back to Global once you are back in the United States.
Step 2. Try power cycling the mobile network (I have provided a link below)
http://search.vzw.com/?do=viewdoc&id=24687&p=null
**leave the network off for 15-20 seconds and turn it back on.
Step 3. Try a soft reset - Remove the battery off of the device and leave it out for at least 2 minutes. Place the battery back in and wait for the device to fully boot up (it may take 2-5 minutes for the device to fully boot)
Lastly, if you are still getting the SOS symbol in red, you can check to see if your device has a SIM card by doing the following:
http://search.vzw.com/?do=viewdoc&id=30045&p=null
**Use the via device option (if it has an 893144***** number then your SIM card is in the device).
I hope this helps.

Data Allowance?!? Any word on Verizon allowing us bigger data plans?

Is there any word on Verizon allowing bigger data plans? I understand it's a money making business, but we can't continue to get robbed for our pocket change everytime we decide to use the network... Your data calculator is broken, please realise this and fix it - Aaron

> Is there any word on Verizon allowing bigger data plans?
No. Even if there was it wouldn't mean anything without an official statement from VZW confirming it. Anything else shared in here is speculation.
> Your data calculator is broken
The data calculator (http://www.verizonwireless.com/b2c/splash/dataShareCalculator.jsp) is only an estimation tool. It should not be relied upon for actual usage in any way, shape or form. Real usage is always going to be different than whatever VZW programs into this tool. Perhaps you are referring to something else?
"These are just estimates, and data transfer amounts will vary. Video calling application and settings in use along with network and conditions may impact the amount of data consumed. Downloads that buffer, such as streaming music and video, will bill for all of the data that has been downloaded, even though you may not have listened to or watched the entire download. Please regularly check and manage your usage.
* Can exceed 3 MB with graphically intense pages or with video.
** Using high quality audio."

Broken Verizon State IPad 2 Data Plan Transfer

I have recently cracked my iPad 2. It is a state iPad with unlimited verizon 3G data. The folks at the genius bar said they would give me a new or refurbished identical model for the discounted price of $249 in exchange for the cracked one. Can the state Verizon plan be transferred to the new IPad?

Delilah05 wrote:
I have been subscribed to a Verizon data plan on my iPad for a few months now, each month it's auto renewed for me. However, today I got a message that I was out of data and needed to add more. On my iPad I checked my data plan and my cycle date ended 7/8 but it says I have 1000MB left for -2 days. What does this mean? I then have the option to 'add another 1MB of data' but then I imagine Ill have 2MB per month? I'm very confused on why this is happening and what the -2 days mean. Any assistance would be greatly appreciated! thanks!
Hi Delilah05,
I apologize for any confusion caused by the message you received regarding your data usage. We normally send messages alerting you if you are approaching your data allowance before we alert you that you have exceeded your data allotment. If this was the first message you received most likely is simply alerting you about reaching your data allotment.
You are also provided the option to add an extra GB for the reminder of the billing cycle and if you choose to add that extra GB this will not be added on the following billing cycle as it is only added to your current billing cycle to cover any potential data overage.
If you receive these data usage alerts each month I would recommend to reconsider your current data plan and jump to the next Data option as it will cost you less that adding an extra GB each month.
Additionally, please keep in mind that forum members do not have access to your billing and usage information and are very limited as to the assistance they can provide regarding billing and usage. However, our customer service representatives will be happy to access your account and address all your billing and usage concerns if you call us at 1-800-922-0204 at your convenience.

My BBM and BB Instant messaging all not working on my BB Torch 9800 Even with my Data Plan Activated!

Device: BB Torch 9800
Carrier: Globe Telecom (Philippines)
OS Version: 2949 (v6.0.0.668,Platform 6.6.0.236)
App free Space: 266.7 MB
Device Memory free space: 3.5 GB
Apps Installed:
AOL IM: 2.5.78
BBM: 6.1.0.71
Facebook: 2.0.0.58
Google Talk: 2.5.125
My Space: 2.0.0.19
Twitter: 2.1.0.28
Windows Messenger: 2.5.125
Yahoo Messenger: 2.5.125
BB App World: 3.1.1.21
Problem: I bought my Torch 9800 on a Blackberry Retailed outlet and inserted my Old Simcard on it . I enrolled on a BB data plan from my carrier (GLOBE's BB Social ON: pls refer from this link to understand better regarding my Carrier's Data plan ) I can access only on my Facebook,My space and Twitter Apps. All other such as BBM, YM,WM,AOL ang GoogleTalk are not working. For BBM: I tried to add a contact as well as my frend tried to add me but i never received the invitation nor did my friend (my friend also has the same Carrier as mine and enrolled on the same package using his BB Bold 9000 OS 5 with BBM 6.1.0.71),another friend also tried to send me BBM invite but never received it. When I tried to log-in on my YM app,it says "service not enabled for this handheld".. I tried to go to the Carrier Customer Service to help me with the settings or something and say that my account is already updated to their BB services and I have already the correct settings. I tried to delete and reinstall the apps..did countless hard resets on my phone..but still the same problem..Can Someone help me plz..

I'm sorry to say, but I'm having the EXACT same telecom, same plan, same problem. I wonder if the original poster was able to solve his problem. I still can't use my BBM, though the other apps work just fine. :/

Verizon OUTRAGEOUS with forced data plans

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