Verizon Wireless Outages in the DFW area following Electrical Storm

Verizon Wireless, the so-called "Big Red" cellular provider, seems to be picking up its own red phone lately.
Verizon Wireless customers around the DFW area are reporting widespread outages of the company's newer, faster 4G wireless service, as well as spotty performance of the older 3G service.
Complaints about both the 3G and 4G networks flooded in Thursday from all over the DFW Metroplex according to the store employee at the local Verizon store.
“I sat up at the Verizon store this morning before the store opened @ 9:35am with no on in the parking lot and by 10:00am the entire parking lot was full with angry Verizon Wireless customers.” All were saying they haven’t had service since they woke up this morning. It was a scene of when a store has a big sale or major event…
“I noticed the outages started around 9:00-9:30pm last night, 5/30/2012.” – kd5yov
Instead of staying around to see what’s going on, I left and figured out that I would come back on in a day or so... Can’t fix it if its broken and right now Verizon is stuck with its tail between their legs!

You are not the only one Neo. I consistantly get slow 4g LTE speeds in the DFW metroplex. Over the last month I've run several speed tests and come back with less than 2Mbps download. During the 12 o'clock lunch hour I have to switch to 3G just to get any data at all. I thought it might be my phone (Samsung Galaxy Nexus) so I did a factory reset a while back which didn't help anything. Then I spoke with support on the phone who suggested I get a new SIM card at the local store. I did that, and it helped some. My speeds went up by changing the SIM card from less than 1Mbps to the less than 2Mbps I'm now recording. What I found interesting was that the rep at the store said that it would probably only get faster during non-peak hours. The reason speeds are so low on 4G LTE is because there are too many people using it for the infrastructure that is currently in place. That statement along with my continued dissatisfaction with the speeds I'm getting are making the competition look good. For any good it will do, I am mostly in zip codes 75248 and 75001.

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