Very Frustrated and could use any advice
I just got my ipod, and the initial setup went perfectly. The songs downloaded to the ipod fine, etc; now, a day later, every time my ipod is updated the songs/ whatever is on the ipod is erased. I've gone through the Five R's and looked but I don't see anything dealing with my problem. Now every time i connect the ipod to itunes it asks me to register the ipod. The ipod itself shows the Do not disconnect screen although most of the time itunes isn't downloading anything.
Um, still trying. I think that every time I connect to iTunes the ipod has to re-register, and the music is downloaded. Except that once it's done, Itunes doesn't recognize the ipod and the ipod says do not disconnect.
Similar Messages
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I think I've got a memory leak and could use some advice
We've got ourselves a sick server/application and I'd like to gather a little community advice if I may. I believe the evidence supports a memory leak in my application somewhere and would love to hear a second opinion and/or suggestions.
The issue has been that used memory (as seen by FusionReactor) will climb up to about 90%+ and then the service will start to queue requests and eventually stop processing them all together. A service restart will bring everything back up again and it could run for 2 days or 2 hours before the issue repeats itself. Due to the inconsistant up time, I can't be sure that it's not some trouble bit of code that runs only occasionally or if it's something that's a core part of the application. My current plan is to review the heap graph on the "sick" server and look for sudden jumps in memory usage then review the IIS logs for requests at those times to try and establish a pattern. If anyone has some better suggestions though, I'm all ears! The following are some facts about this situation that may be usefull.
The "sick" server:
- CF 9.0.1.274733 Standard
- FusionReactor 4.0.9
- Win2k8 Web R2 (IIS7.5)
- Dual Xeon 2.8GHz CPUs
- 4GB RAM
JVM Config (same on "sick" and "good" servers):
- Initial and Max heap: 1536
-server -Xss10m -Dsun.io.useCanonCaches=false -XX:PermSize=192m -XX:MaxPermSize=256m -XX:+UseParNewGC -Xincgc -Xbatch -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.dotnet.disableautoconversion=true
What I believe a "healthy" server graph should look like (from "good" server):
And the "sick" server graph looks like this:@AmericanWebDesign, I would concur with BKBK (in his subsequent reply) that a more reasonable explanation for what you’re seeing (in the growth of heap) is something using and holding memory, which is not unusual for the shared variables scopes: session, application, and/or server. And the most common is sessions.
If that’s enough to get you going, great. But I suspect most people need a little more info. If this matter were easy and straightforward, it could be solved in a tweet, but it’s not, so it can’t.
Following are some more thoughts, addressing some of your concerns and hopefully pointing you in some new directions to find resolution. (I help people do it all the time, so the good news is that it can be done, and answers are out there for you.)
Tracking Session Counts
First, as for the observation we’re making about the potential impact of sessions, you may be inclined to say “but I don’t put that much in the session scope”. The real question to start with, though, is “how many sessions do you have”, especially when memory use is high like that (which may be different than how many you have right now). I’ve helped many people solve such problems when we found they had tens or hundreds of thousands of sessions. How can you tell?
a) Well, if you were on CF Enterprise, you could look at the Server Monitor. But since you’re not, you have a couple of choices.
b) First, any CF shop could use a free tool called ServerStats, from Mark Lynch, which uses the undocumented servicefactory objects in CF to report a count of sessions, overall and per application, within an instance. Get it here: http://www.learnosity.com/techblog/index.cfm/2006/11/9/Hacking-CFMX--pulling-it-all-togeth er-serverStats . You just drop the files (within the zip) into a web-accessible directory and run the one CFM page to get the answer instantly.
c) Since you mention using FusionReactor 4.0.9, here’s another option: those using FR 4 (or 4.5, a free update for you since you’re on FR 4) can use its available (but separately installed) FusionReactor Extensions for CF, a free plugin (for FR, at http://www.fusion-reactor.com/fr/plugins/frec.cfm). It causes FR to grab that session count (among many other really useful things about CF) to log it every 5 seconds, which can be amazingly helpful. And yes, FREC can grab that info whether one is on CF Standard or Enterprise.
And let’s say you find you do have tens of thousands of sessions (or more). You may wonder, “how does that happen?“ The most common explanation is spiders and bots hitting your site (from legit or unexpected search engines and others). Some of these visit your site perhaps daily to gather up the content of all the pages of your site, crawling through every page. Each such page hit will create a new session. For more on why and how (and some mitigation), see:
http://www.carehart.org/blog/client/index.cfm/2006/10/4/bots_and_spiders_and_poor_CF_perfo rmance
About “high memory”
All that said, I’d not necessarily conclude so readily that your “bad” memory graph is “bad”. It could just be “different”.
Indeed, you say you plan to “look for sudden jumps in memory usage“, but if you look at your “bad” graph, it simply builds very slowly. I’d think this supports the notion that BKBK and I are asserting: that this is not some one request that “goes crazy” and uses lots of memory, but instead is the “death by a thousand cuts” as memory use builds slowly. Even then, I’d not jump at a concern that “memory was high”.
What really matters, when memory is “high” is whether you (or the JVM) can do a GC (garbage collection) to recover some (or perhaps much) of that “high, used memory”. Because it’s possible that while it “was” in use in the past (as the graph shows), it might no longer be “in use” at the moment .
Since you have FR, you can use its “System Metrics page” to do a GC, using the trash can in the top left corner of the top right-most memory graph. (Those with the CFSM can do a GC on its “Memory Usage Summary” page, and SeeFusion users can do it on its front page.)
If you do a GC, and memory drops q lot, then you had memory that “had been” but no longer ”still was” in use, and so the high memory shown was not a problem. And the JVM can sometimes be lazy (because it’s busy) about getting to doing a GC, so this is not that unusual. (That said, I see you have added the Xincgc arg to your JVM. Do you realize that tells the JVM not to do incremental GCs? Do you really want that? I understand that people trade jvm args like baseball cards, trying to solve problems for each other, but I’d argue that’s not the place to start. In fact, rarely do I find myself that any new JVM args are needed to solve most problems.)
(Speaking of which, why did you set the – xss value? And do you know if you were raising or lowering it form the default?)
Are you really getting “outofmemory” errors?
But certainly, if you do hit a problem where (as you say) you find requests hanging, etc., then you will want to get to the bottom of that. And if indeed you are getting “outofmemory” problems, you need to solve those. To confirm if that’s the case, you’ll really want to look at the CF logs (specifically the console or “out” logs). For more on finding those logs, as well as a general discussion of memory issues (understanding/resolving them), see:
http://www.carehart.org/blog/client/index.cfm/2010/11/3/when_memory_problems_arent_what_th ey_seem_part_1
This is the first of a planned series of blog entries (which I’ve not yet finished) on memory issues which you may find additionally helpful.
But I’ll note that you could have other explanations for “hanging requests” which may not necessarily be related to memory.
Are you really getting “queued” requests?
You also say that “the service will start to queue requests and eventually stop processing them all together”. I’m curious: do you really mean “queuing”, in the sense of watching something in CF that tells you that? You can find a count of queued requests, with tools like CFSTAT, jrun metrics, the CF Server Monitor, or again FREC. Are you seeing one of those? Or do you just mean that you find that requests no longer run?
I address matters related to requests hanging and some ways to address them in another entries:
http://www.carehart.org/blog/client/index.cfm/2010/10/15/Lies_damned_lies_and_CF_timeouts
http://www.carehart.org/blog/client/index.cfm/2009/6/24/easier_thread_dumps
Other server differences
You presented us a discussion of two servers, but you’ve left us in the dark on potential differences between them. First, you showed the specs for the “sick” server, but not the “good” one. Should we assume perhaps you mean that they are identical, like you said the JVM.config is?
Also, is there any difference in the pattern of traffic (and/or the sites themselves) on the two servers? If they differ, then that could be where the explanation lies. Perhaps the sites on one are more inclined to be visited often by search engine spiders and bots (if they sites are more popular or just have become well known to search engines). There are still other potential differences that could explain things, but these are all enough to hopefully get you started.
I do hope that this is helpful. I know it’s a lot to take in. Again, if it was easier to understand and explain, there wouldn’t be so much confusion. I do realize that many don’t like to read long emails (let alone write them), which only exacerbates the problem. Since all I do each day is help people resolve such problems (as an independent consultant, more at carehart.org/consulting), I like to share this info when I can (and when I have time to elaborate like this), especially when I think it may help someone facing these (very common) challenges.
Let us know if it helps or raises more questions. :-)
/charlie -
I'm getting really frustrated and could use some help
Hello there!
I'm not sure what happened because when I plugged in my ipod today (I have an 8g ipod touch) everything was reset to the basics in itunes. My entire library was delted. Honestly I'm not really that upset by that as I was going to change out all of my music anyways.
My problems are as follows:
I can no longer add more than 1 folder at a time.
-How can I change it to where I can add multiple folders again?
When I do add a folder it now automatically takes me out of the adding music on your ipod spot (sorry I don't know how else to describe that page) but it takes me out of there and automatically creates a playlist and starts to play the folder I just added.
-How do I stop it from creating playlists automatically? I absolutely hate playlists. I've never used them and I don't forsee myself useing them anytime soon.
-How do I stop it from automatically playing the songs/folders I add?
-How do I stop it from taking me out of the ipod page and into the playlists page?
My ipod NEVER used to do any of this before so I'm really not sure why all of that changed and why I can't change it back.
My audiobooks tab is gone.
-How do I bring this back so I can audiobooks again?
I've spent the last couple of hours sifting through manuals, let me tell you 138 pages is a lot to go through, forums and google and a lot of technical jargon and acronyms. All in all, I'm having a heck of a time finding exactly what I need to help me out and I admit I am starting to get really frustrated.
The other day it was so easy, add a couple of folders to the library, select them hit apply and VOILA all was golden. Today, not so much.I'm still having troubles getting the audio books to appear.
Heres what im selecting.
and then the books tab is still not appearing.
and then as far as adding folders here is what I am doing.
this was how i had it before. it gives me mroe control to choose what i want to add.
that is where i go to add the folder, like i did before.
selecting the folder like normal.
then this box immediatly pops up. not allowing me the option to select and apply any music i may have added.
the music starts playing and it takes me to the playlist page.
but when i click on the ipod icon and go back into this area. the folder is there.
all the steps ive just shown you is how i have ALWAYS done this ever since i got my ipod. Ive never had any of these weird problems utnil today. -
Hi Every1, I am new here and could use some advice!
Any1 out there have any suggestions for some1 who shares a Verizon account with a control freak future-ex who behaves like he is punishing me for not< "snapping to" when ordered to do so?
See, he went out for a drive one night to clear his head! He came home the next day at about the time when he knew I had a doctors appointment. He ran out on our son and I and moved in with his girlfriend! I didn't know he had a girlfriend!!! My son and I were crushed and felt discarded. Well, we got over that and now having problems because when future ex left us, he made himself manager of the account which requires permission from him to do almost anything. Both, our son and I have asked for permission and in the case of our son, help resolving an issue with the smart phone he is having trouble with! He behaves like the typical control freak! Initially, he was going to peel off of our original account and open an account of his own. But I am betting he found out if he separated himself from our/my Verizon account, he would loose our grandfathered unlimited data plan!
The future ex also upped the minutes on this account to 1400 minutes a month and it's really annoying because he was always in our faces about not going over our shared 700 minutes for the last seven or eight years. We all, at one time or another, went over on minutes and we temporarily had to up our minutes for that month we went over. As soon as that billing period was over, he would make certain that he switched the minutes back ASAP.
Anyhow, he will not give permission for us to do anything in that account. That includes me being able to register a replacement phone that I had to purchase because I blew the screen out and who knows what else, on my incredible on Christmas Eve when I dropped it on Sam's Club cement floor and the phone case basically exploded! Well, funnily enough, the phone itself still charges thru USB connected to the desktop. It also rings when a call comes in and alerts when i get vm. I can hear it linking to the desktop with the two note bong bing or disconnecting it from the desktop and it alerts with the bing bong. It also syncs with the computer because it was set to sync before I killed it! It doesn't respond to anything to do with the screen but I suspect the impact snapped something on the case, not just the screen not illuminating!
If I could afford to, I would open my own account and chalk it up to experience...just to make things a bit more stressing for me, his income was two-thirds of our total income and he will only pay for the Verizon account, our homeowners insurance and his home depot card. That is until recently when I told my financial institution that I had canceled my draft for the automobile insurance and had the financial institution contact him, as well as the insurance company, to tell him that I have it in writing, from when he first left, that he would pay both insurance payments. He attempted to let all that go by because I wound up with other troubles as my social security check was cut almost in half by an error in their system which has left me upside-down by $809 and cost me approximately $690 in NFS fees against my account! Social Security is the only income I have as I am disabled and have a hard time going out to get groceries! Being without my smart phone has been a real challenge as there are some days when I cannot get out of bed! Watching television all day is depressing to me when I don't have a choice!
Sorry this is so long but I want to make certain I don't omit anything and misrepresent myself and cause anybody to go, "hey, why did she say that"! Yeah, that is what happens when you choose to live with an abuser! Five nights after he left, he came to pick up some of his property and brought his girlfriend with him. Not arrogant at all! That instigated an atmosphere of non-cooperation from me and some things happened! I will spare you all the details because there were too many! He wound up assaulting me and two teenage boys who were helping me carry his stuff out to the sidewalk, as agreed upon by both my husband and myself in advance. After he assaults us, he called the cops, I cannot figure out why other than to say he always feels like he is justified doing anything he pleases. The cops wound up arresting him for assaulting us! He had all kinds of trouble after that and although I told him I didn't press charges and neither did the boys. The State, County and Town did. No non-sense policy here and he was dumb enough to call the police after assaulting three people and ever since then, he won't cooperate on anything for me!
I hope some1 can help me! I did call Verizon and explain the situation but they keep telling me they can't do anything to help me because of the privacy act!
So I am stuck without a phone and I feel really vulnerable without it!
Thanks for reading this and i promise to be short and sweet in the future!difinka wrote:
Any1 out there have any suggestions for some1 who shares a Verizon account with a control freak future-ex ...
So I am stuck without a phone and I feel really vulnerable without it!
I agree with jim, there's no need for all the details. If the "future ex" is paying the bill, and his name is on the account, then legally, he calls the shots. If you can't live with the terms, then give him back your phone and your son's, let him decide what to do with those lines. And do as jim suggested - go get a basic prepaid phone that will keep you connected for minimal (affordable) cost. -
How do I get CDs that have been imported into my iTunes library to sync/transfer to my iPhone?? All the material that I purchased from iTunes has transferred just fine, but although the CDs will import to iTunes, they will not sync up with my phone. How do I do this?? I am very frustrated and would greatly appreciate any help.
In what format did you import the cds?
I have never had an issue with this. -
I could use some advice and perhaps some help
i recently brought iphone 4 apparently you need snow leopard for your mac to work so i went to best buy brought snow leopard i tryed installing it my mac saids i need to upgrade my ram so for me to have my iphone 4 i need to do these things my question is if i make an appointment in the apple store genus bar how quickly do you guy think they can resolve this issue meaning a few min to a few hours or days please could use some advice also if you happen to know a work around that would be appreciated
i am also have trouble sycing any type of video podcast or movies from my library to my iphone 3g i am using macbook g4 i thinkSuperMarioNES wrote:
i recently brought iphone 4 apparently you need snow leopard for your mac to work so i went to best buy brought snow leopard i tryed installing it my mac saids i need to upgrade my ram so for me to have my iphone 4 i need to do these things my question is if i make an appointment in the apple store genus bar how quickly do you guy think they can resolve this issue meaning a few min to a few hours or days please could use some advice also if you happen to know a work around that would be appreciated
i am also have trouble sycing any type of video podcast or movies from my library to my iphone 3g i am using macbook g4 i think
You can not run snow leopard on non intel macs. You have a g4. Ip4 requires leopard 10.5 not snow leopard so return it. You should not need more RAM how much does your machine have? -
My ipad's battery is going flat very quickly and is using a lot of data when I am barely using it - any suggestions?
This is likely coming from a third-party program. You can try to Reset Firefox. [[Reset Firefox – easily fix most problems]]
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I Have a iPhone 4s and I keep getting this error "Could not activate cellular data network" I have sprint and to use any internet om my iphone i have to connect to wifi. What do i do to fix my celluar connection. I took my sim card and put it back in and it still didnt work.
Davidb24 wrote:
Ok but im not the one who pays tge sprint bill
Apparently, no one pays it... That's why they shut off your service. -
I specifically bought and paid for an unlocked iphone 5 from APPLE so that I could use any wireless carrier I wanted to. I have been paying ATT WAYYY too much money the last 20 years. But for some reason APPLE wants to keep me from using any wireless carrier - and I can only use the carriers that APPLE will let me. WHY???? I paid my money!! I expected a lot more than I got. The only thing I can't do is send or received picture messages, but it makes me so Mad that I can';t do that!!!
If you bought an unlocked iPhone then it will work with any carrier but will work only under the restrictions or requirements the carrier sets for its customers. Apple has nothing to do with that. You are describing a problem of restricted access created by the carrer. If you cannot carry out the functions you want, talk to the carrier and see what limits they are placing on you. An unlocked iPhone is fully capable of all functions the carrer allows.
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I asked at the Apple store and they said I could use any camera. When I look at the cameras on Amazon they seem to all be Windows based so I am confused. Any suggestions?
We've used the Logitech quickcam Vision Pro for Mac on our mini, with 10.6, and ichat, which has worked well. Looks like it's discontinued, however, a number of sellers on ebay are selling them new for $60-$70.
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Witch MacBook is the best to buy if i want to Edit videos and photos? Any advice?
Witch MacBook is the best to buy if i want to Edit videos and photos? Any advice?
Hi Catflow and welcome to Apple Support.
So it kind of depends on how intensive your editing will be, especially videos. A professional video editor will have multiple monitors and the fastest possible Mac. I knew a video editor in Chicago who ran with 5 36" Cinema Monitors and an 8 Core Mac Pro.
A photo editor will have the largest possible monitor and processor speed would be less critical. I had a client who was a professional photographer. She wanted to buy an iMac. I told her she needed a Mac Pro with two Cinema Monitors. Later she thanked me because she said, "The clients see my pictures on those two huge monitors and they are immediately sold."
So if you want to stay with a laptop get the largest display you can with the max memory and maybe even a SSD. You could also use a smaller more portable model with an external display.
I put 8GB RAM and a SSD in this early 2011 13" MacBook Pro. Photoshop CS6 opens in 3 seconds vrs. 45 before the upgrade! I don't do a lot of photo editing. If I did and have done I'd use my Wife's Mini with the 23" Cinema display or my Daughter's iMac i5 with the 21.5" display! -
My iPhone is skipping back to the start of a song every time I unlock it, especially when I am replying to a text message, this is very frustrating and just want to know if it is a simple bug that will be dealt with in the next update?
Assuming the phone isn't jailbroken, the basic steps (as needed) are:
Restart phone (you already did this)
Reset phone
Restore phone in iTunes using a backup
Restore in iTunes as new, without using a backup
See appendix B of the User Guide for details
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
If your phone is jailbroken, this is the most frequent cause of the problems you described. Restoring could permanently brick the phone.
Note that your iOS is old and the current version is 4.2.8. It's odd that it wasn't updated when your activated your phone in iTunes, being that you got it last Friday. -
hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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I have a code from a radio station to download a free song however when I go to redeem and put in my code which is typed correctly it just keeps making put my password in over and over. Any advice?
You can create an App store account without a credit card, however that won't help you with updating your previous purchases. Apps are DRM protected, and tied to the account that was used to originally purchase them. There is no way to overcome this DRM protection or transfer them to another account(Itunes support can if you contact them). If you want to create an App store account without a credit card, follow the directions here, but bear in mind the DRM protection mentioned. If you use this account to download free apps, you will have to use this same account for all future updates:
http://support.apple.com/kb/ht2534 -
Zen Touch/Vista and Slow Transfer - Any Advice?
/Zen Touch/Vista and Slow Transfer - Any Advice?s I recently purchased a new PC with the new Intel i7 quadcore chip running vista.
Everything running blazingly fast, except music transfers to my Zen Touch.
Did the firmware upgrade on my old XP PC (after rolling back Windows Media Player to v0 as mentioned).
Loaded MediaSource 5 on the new Vista PC with the proper drivers (the "playforsure" one, plus the CD burning one). Copied all my media files to the new PC using an external hard-dri've.
I have the 40GB Zen Touch, started transferring all of my 0,888 WMA files to it (96kbps), which normally may take the better part of a day, or overnight,?on the old XP machine.
I'm going on about 2 /2 days now (with the new PC, new firmware, new MediaSource software/drivers)?and finally it's almost finished.
It?started out like gangbusters, song ever second or two, but with each transfer seemed to slow, now doing about song per minute!
I've heard the 'playforsure' software slows things down...but this seems ridiculous. Is there anything I can do?kovach wrote:
I recently purchased a new PC with the new Intel i7 quadcore chip running vista.
Everything running blazingly fast, except music transfers to my Zen Touch.
Did the firmware upgrade on my old XP PC (after rolling back Windows Media Player to v0 as mentioned).
Loaded MediaSource 5 on the new Vista PC with the proper drivers (the "playforsure" one, plus the CD burning one). Copied all my media files to the new PC using an external hard-dri've.
I have the 40GB Zen Touch, started transferring all of my 0,888 WMA files to it (96kbps), which normally may take the better part of a day, or overnight,?on the old XP machine.
I'm going on about 2 /2 days now (with the new PC, new firmware, new MediaSource software/drivers)?and finally it's almost finished.
It?started out like gangbusters, song ever second or two, but with each transfer seemed to slow, now doing about song per minute!
I've heard the 'playforsure' software slows things down...but this seems ridiculous. Is there anything I can do?
From the recovery /rescue mode on the player do a Cleanup>Reboot. the more files you have on it the slower the dri've may become since it's getting full. Also WMP works faster at least for me with syncing files.
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