Very Slow to save Office 2013 files (Excel/Word) to a network share

I have an issue with a customer's system whereby they experience problems with saving either a Word or Excel file to another workstation on the network.
The network share is located on a Windows7 Pro x64 machine. The problem can be seen on a machine that's running Windows 8.1 Pro X64 along with Office 2013. When the user attempts to save the document back to the network share, there's
a very long delay (sometime around a minute) before the save completes.
I've tried turning off indexing of off-line files (via indexing options) and also declaring the network location as a trusted location (via the Trust Centre settings from within Excel & Word).
If I simulate the same, but with a local file (eg loaded/saved to the Desktop) then there's no delay, so I conclude that it's something related to the process of saving data to the network share.
The normal copy speed across the network, and between these 2 machines, is very fast. It's only when running Word/Excel that the problem manifests itself.
Any pointers would be gratefully received!
Martin

Hi Martin,
Please first try to disable your antivirus software and check the issue again.
This issue may also occur if you use the Encrypting File System (EFS) to secure the Temporary Internet Files folder. If this is the situation, please refer to the following article and try to fix the issue:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2014/05/05/slow-saving-of-office-files-to-a-network-server-using-efs.aspx
In addition, please check if the information in the following link applies:
http://support.microsoft.com/kb/313937/en-us
Please let me know the result.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Similar Messages

Excel file very slow to save - but only for one user! Why?

The problem ...
I have an excel spreadsheet that I share with my partner, i.e. another user on my Mac. The file works just fine for me, but is very slow to save when my partner uses it. Save time for me is about 3 seconds, for my partner about 45 seconds. The problem only seems to be with this one file, and the slow save time is driving her nuts! (I'm not able to upload the file as it contains confidential info).
The file is about 225kB with about 6 worksheets and some macros. It’s stored in a folder below the standard OSX ‘shared’ folder. Both users have identical permissions on these folders and this file.
What have I tried already? Re-saving the file in a different place, renaming it, re-creating it by copying the contents to a blank file, repairing permissions on my partner’s user account, copying excel .plist files from my user to hers, deleting her .plist file & creating a new one. None of these have worked.
System details ... 2.8GHz I5 iMac (late 2010 vintage), 8GB memory, OSX 10.6.8 (Snow Leopard). Excel for Mac 2011 v14.2.3 (auto updates on & all installed I believe)
Any suggestions would be gratefully received.

On the problem Mac...
Open Console in Utilities & see if there are any clues or repeating messages when this happens.

I want to buy the program that will enable me to save a PDF file in word or excel

I want to buy a program that enables me to save a PDF file in word or excel

Program: http://www.adobe.com/products/acrobat.html
Online service: https://www.acrobat.com/welcome/en/home.html

After installing VS 2013 my Excel/Word/PowerPoint 2010 student edition takes much longer to start-up...

Hi,
After installing Visual Studio Community 2013, my Excel/Word/PowerPoint 2010 student edition takes much longer to start-up. Whenever I open Excel/Work/PowerPoint, the Windows Installer configures VS Studio 2013 each time. Is this the normal behavior, can
I stop this?

Thank you for your response.
I actually found the answer I was looking for through a couple of URL's below:
1. This first URL walked me through everything I needed to do find the actual warning using the Event Viewer and then the fix. There are two command for the suggested fix (remove and addlocal registry items) but since I don't think MS Office 2010 student
edition came with VBA support (I could be wrong), I only did the REMOVE command. After that, launching my Office apps now only takes a couple of seconds instead of 2-3 minutes. Here's the first URL (http):
Since I'm not allowed to post a link yet:
The blog is from MSDN by Heath Stewart (MSFT) dated May 29, 2009 "how-to-workaround-the-issue-when-opening-office-applications-repairs-visual-studio"
2. The second URL (https) below is from a forum with similar issue that confirmed what I had to do. In this forum the helpee ran the suggested two commands and had the same warning:
Since I'm not allowed to post a link yet:
This next URL is from Anne Jing's thread dated Jan 6-9, 2015:
So, I decided to do as helpee did.
Here are the details of my challenge and the fix I ran following the first URL above:
Following is the actual warning I was getting when launching Office apps:
Log Name:      Application
Source:        MsiInstaller
Date:          1/23/15 12:12:30 PM
Event ID:      1001
Task Category: None
Level:         Warning
Keywords:      Classic
User:          Gerry-pavg6-HP\Gerry-pavg6
Computer:      Gerry-pavg6-HP
Description:
Detection of product '{9C593464-7F2F-37B3-89F8-7E894E3B09EA}', feature 'VB_for_VS_7_Pro_11320_x86_enu' failed during request for component '{9DE325B8-0C09-49EB-99AE-12284811D61C}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MsiInstaller" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-23T17:12:30.000000000Z" />
    <EventRecordID>51710</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Gerry-pavg6-HP</Computer>
    <Security UserID="S-1-5-21-3985824742-3742285712-2182756392-1002" />
</System>
<EventData>
    <Data>{9C593464-7F2F-37B3-89F8-7E894E3B09EA}</Data>
    <Data>VB_for_VS_7_Pro_11320_x86_enu</Data>
    <Data>{9DE325B8-0C09-49EB-99AE-12284811D61C}</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>
    </Data>
</EventData>
</Event>
Fix:
I only run the 'REMOVE' command below for now because I didn't want to reinstall VS 2013 from the Internet, it needs >7GB to download) Jan23/15:
'REMOVE'
start /wait msiexec.exe /i {9C593464-7F2F-37B3-89F8-7E894E3B09EA} /L*vx "%TEMP%\1.remove.log" REMOVE=VB_for_VS_7_Pro_11320_x86_enu
'ADDLOCAL'
start /wait msiexec.exe /i {9C593464-7F2F-37B3-89F8-7E894E3B09EA} /L*vx "%TEMP%\2.addlocal.log" ADDLOCAL=VB_for_VS_7_Pro_11320_x86_enu TARGETDIR="%ProgramFiles%\Microsoft Visual Studio
10.0"
Note: Please ensure to open the first URL above and follow the steps when running the REMOVE and ADDLOCAL commands above.

Problems opening MS Office 2013 files

I Have MS Office 365 2013 Version. But I have problems with opening files like word, powerpoint and excel. When ever I open the files, the corresponding one launches but the file does not open. Some times, even if the file opens (which is very rare), the
file stops responding in a minute or when ever I click enable editing. Please help me out with it.

Hello,
What if we choose to open files from File->Open->Computer instead of clicking the files directly?
This might be that Office applications are not associated properly. I would suggest you to do a repair of your Microsoft Office 365 and see what happens.
Follow these steps:
1.Click Start, click Control Panel, and then click
Programs and Features.
2.Click your Microsoft Office program, and then click Change.
3.Select Online Repair, and then click Repair.
Please have a try and feel free to post back with any findings/feedback.
Thanks,
Ethan Hua CHN
TechNet Community Support

IBooks Author VERY slow on new, late 2013 iMac

I have an iBook that is about 100mb that I am writing. The book is tediously slow to work on. Moving widgets around takes on inordinate amount of time and sometimes blows up the formatting of the book. On my old Mac Pro Late 2008, I never experienced this.
I am running Mavericks 10.9.1 on a late 2013 iMac 3.5GHz Core i7, 16gb RAM, 500GB SSD.
Has anyone else have this problem or know a solution?
Thanks

I'm in the same problem.
iBooks is became unusable.
I have published numerous ibooks, but an old update of iBooks (already with Mountain Lion, don'tv remember when), is became very very slow, with the same Mac.
Now I have update to Mavericks (now 10.9.1) hoping to solve the problem, in vain.
I have a MacBook pro 17" later 2011, 2,5 Ghz, Intel core i7, 16gb ram and i work only with iBooks Author and OpenOffice.
Who can help me?
Thanks

Office 2013 - File New Default Location

In Word when you go File - New is there any way to get it to default to the "Shared" templates instead of the "Featured" templates?

Hi,
You will need to do this via GPO.
First you need to download Office 2013 Administrative Template files (ADMX/ADML) from this link below:
http://www.microsoft.com/en-us/download/details.aspx?id=35554
Press Win + R, type "gpedit.msc" in the blank box, press Enter.
Expand User Configuration -> Administrative Templates -> Microsoft Word 2013 -> Miscellaneous -> Find Show custom templates tab by default in Word on the Office Start screen and in File | New. Select Enabled and Apply -> OK.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Spotify is very slow at the office

Hi,Since a week Spotify is being very slow only at the office. I tested with the Mac Application and with the Web Player. Even the communities are very slow. Actually everything with the Spotify domain is slow. If I connect my computer over the 3G of my phone then everything is back to normal. Is it possible that my boss is slowing down Spotify with the firewall? If so, is there any way I can avoid this? Will connect Spotify through a proxy help? Similar services such as Deezer (sorry!) work fine but I'm a Spotify user since 2008 and I don't want to give it up just yet. I already asked my boss and his answer was a question: Did Spotify change anything in the API?

The best way is to try VPNs as it bypasses some network clogs that might have caused slowdowns on your Spotify. The Company that provides the internet in your office might be different from the one providing you internet on your phone. If you use VPN and Spotify gets faster, it means something is just slowing you down. You may want to read this article as it might be a good example http://www.theregister.co.uk/2014/07/18/want_to_beat_verizons_slow_netflix_get_a_vpn/ I just mentioned an example, I know nothing about Verizon and Netflix as I'm not from the US. Sorry for the bad english. Hope this helps!

With multiple Office 2013 items opened, Word opens an invisible document

Using Windows 7 64-bit, 4GB RAM, and Office Plus 2013, fully updated as of 03/31/2015:
User has multiple Excel windows open, multiple Outlook windows open and multiple Word windows open (4 word docs/windows) -
When the user opens a 5th Word document, a 5th item appears on the taskbar, but it is invisible (just a document outline). This happened today as a result of a mail merge. The merge happened, opened the new resulting doc, but was not visible.
We hit the red "X" on the taskbar item to which it asked if we wanted to save. We did, and then opened the saved doc from her docs directory and it opened fine. Obviously Word is working but just not showing up. This seems
to happen only when multiple Office items are open. Is this an Office bug? User has about 79% RAM in use at the time of this glitch, but never over-subscribed.
IT Specialist

Hi,
As far as I know, this issue usually occurs with Windows7 and Office 2013. Please try the below methods:
File - Options - Advanced - General section - check the box for "ignore other apps that use DDE".
File - Options- Advanced - Display - uncheck Disable hardware graphics acceleration.
Update display card driver
Increase virtual memory (We'd better use more RAM)
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

How to save the pdf file or word doc into sap table

Hi Expertu2019s
   I have a pfd file in my presentation server .Now I want to save the pdf file into sap table using module pool program. Whenever i need, I want to open that file from the table and show it in the Screen. Please any one tell me how I can save the file. What is the table name, guide me.
Regards,
S.Nehru.

Hi,
Try the following code
FORM gui_upload.
DATA: lv_filetype(10) TYPE c,
        lv_gui_sep TYPE c,
        lv_file_name TYPE string.
lv_filetype = 'PDF'.
lv_file_name = <name of ur file>.
DATA: tb_file_data TYPE TABLE OF text4096.
* FM call to upload file
CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
      filename                = lv_file_name
      filetype                = lv_filetype
      has_field_separator     = lv_gui_sep
    TABLES
      data_tab                = tb_file_data
    EXCEPTIONS
      file_open_error         = 1
      file_read_error         = 2
      no_batch                = 3
      gui_refuse_filetransfer = 4
      invalid_type            = 5
      no_authority            = 6
      unknown_error           = 7
      bad_data_format         = 8
      header_not_allowed      = 9
      separator_not_allowed   = 10
      header_too_long         = 11
      unknown_dp_error        = 12
      access_denied           = 13
      dp_out_of_memory        = 14
      disk_full               = 15
      dp_timeout              = 16
      OTHERS                  = 17.
IF sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM.                    "gui_upload
I dont think you can save the data into sap tables in PDF format.
With the above code you can save data into an internal table.
Regards,
Manish

Very slow data on iphone 5 via wifi or at&t network

Data on wifi or the LTE network from at&t is very slow. My old iphone 3GS on wifi is faster when comparing wifi and past tests using 3G. Is there an issue wih the new iPhone 5 that is known and will be fixed? I was expecting blazing fast data on the new phone and it's slower than my 3 year old iPhone 3GS... Please explain.
Thank you.
Joe

My wife received her white 64 GB AT&T iPhone 5 from on September 26th (after ordering on the 14th from Apple) and she has had recurring problems with her data connections. Specifically, it will find wifi networks and even connect to them, but then it will spontaneously lose connections and she'll get error messages out of the blue saying that she's not connected to a wifi network. Also, while she often has 4 or 5 bars for her cellular signal, the LTE, 4G, 3G, or Edge indicator is often blank. Sometimes, LTE will light up and she'll be able to download at super-fast speeds, but then other times it's just not available. Also, the wifi indicator will show multiple bars (or waves?), indicating that there's a strong wifi signal, but the internet just won't work over it. This will happen while I'm sitting next to her with my AT&T iPhone 4, just sailing away on the internet with no problems at all.
SO, we took her phone to our local Apple Store in Troy, Michigan for a Genius Bar appointment. The Apple Genius told me that he had the EXACT same problems with his new iPhone, so he exchanged it for another one, and that also had the same problems. He thought there were a few things going on. First, the LTE issue is a local issue for us here in the Detroit area. AT&T just rolled out LTE here 2 weeks ago. So, they are having a number of bugs related to the network being new and possibly a little premature. He thinks the network will be better in the next few months, from what he's heard from AT&T. The wifi issue he believes is a software problem, unique to iOS 6 and its installation on the iPhone 5. Since the LTE thing keeps going on and off, and wifi keeps going on and off, the data connection on the phone is very unreliable at this point, and the phone is using a lot of power to try to maintain that connection, hence the faster battery drainage we're exeperiencing as well.
The bottom line is that there was nothing he could do for me. He wouldn't even let me TRY a phone replacement to see if it would be better. His suggestion was for me to sit tight and wait for Apple software updates and for AT&T to improve their network. However, I am scheduled to have my new BLACK 64 GB AT&T iPhone 5 delivered tomorrow (October 1st). I will restore it from my iPhone 4 backup on my iCloud (like I did with my wife's) and I will se how it goes. If that phone connects and works flawlessly while my wife's phone continues to have problems, then I will return her phone for a new one. On the other hand, if my phone behaves the same way as hers, then I guess I'll follow the Apple Genius' advice.

Access Denied when trying to open a file that is encrypted on network share with EFS

I just recently enabled EFS on the default domain policy and created a new network share, encrypted a file and added myself to that file and tried to open the file from my workstation. I then receive an error "Access denied", I also tried
to create a file and encrypt it on that same share and get an error "The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation."
My steps.
1. Enable group policy for EFS, removed the expired certificate that was already there and Created a new Data recovery agent.
2. Created a network share, created a test file, enabled encryption on the file
3. certmgr.msc, personal and requested a new certificate, Basic EFS
4. On the network share and properties of file, advanced, details and added the user
5. from the workstation tried to access the file, Access Denied. I can create any file I won't just can't add attributes to encrypt the file or open an encrypted file
Now if I go to the server where the CA is located which is also the AD server and create share and run the same process it works as expected. I'm guessing I have to export the cert from the CA server as a pfx and import that to both the server that
has the network share and the workstation but that still doesn't seem to work. Maybe I don't understand how EFS works and this is not possible? Any suggestions would be appreciated.

You are correct in not understanding how EFS works.
When you connect to an encrypted file via a network share, the encryption/decryption takes place *on* the server. To enable over the network access, the server's computer account must be trusted for delegation.
The server actually impersonates the user and creates a user profile on the server (containing the defined EFS certificate and private key). The important thing to remember is that the files is transmitted in clear text from the server to the client.
See http://blogs.technet.com/b/instan/archive/2010/08/11/remote-efs-decryption-and-trusted-for-delegation-requirements.aspx
Brian

Print to PDF is very slow showing "save as" dialog when printing from Outlook 2013

Hello,
I'm having a problem with one of my users. The problem is intermittent. At first when I was looking at the issue, here is what I saw:
In Outlook 2013, I opened an e-mail. I then selected Print, selected the Adobe PDF printer, and hit the print button. There was over a 1 minute delay before the "save as" dialog appeared to ask me where to save the document and what to name it. I did this for several different e-mails with and without attachments and the problem was consistent. I saved the e-mail to a local e-mail file and the problem was the same. This process was over 30 or 40 minutes. I was pulled away for another issue and now the "save as" dialog pops up within seconds. The user is complaining that this happens regularly. I tried a repair, cleared temp files, and was going to try printing from other apps, but then it started temporarily behaving itself, so I can't tell you if the same delay existed in other apps. I didn't see anything obvious in the event viewer logs.
Has anyone else seen this? Anyone have an idea on how to troubleshoot this?
Thanks,
Jeffery Smith

Thank for your help Bill, but changing settings in the distiller did not seem to work. As my application prints directly to the default application without using anything specific to Acrobat, I was hoping there was a simple way forward. A colleague suggested copying registry entries from the account I logged on as to the S-1-5-18 entry, then rebooting. This had no effect as the prompt still comes up.
Aandi, I don't have the Acrobat SDK or any experience of it.
Also I'm not sure where any code/script would sit since the application is stable and so I would rather not change it.
If it amounts to a few lines of javascript sitting outside the application then that would be of interest.

Unable to save mpp 2013 file, error "the file cannot be opened"

Using a local copy of Microsoft Project Pro 2013.
Opening and editing mpp files created only with 2013, never using earlier versions or format.
However, sometimes after opening a 2013 mpp file, working on it, then trying to Save, or Save-AS, pops up a message
The file "project.mpp" cannot be opened.
At this point is it IMPOSSIBLE to save the file in any way!
Can't save or Save-As to any location on my computer or network.
This is very frustrating to loose all the work done on a file. This happens in various files, never on specific files or anything else I can put my finger on.
-----------The full error is as following--------------
The file "project.mpp" cannot be opened.
* Check that the file name and path are correct.
* Check that the file format is recognized by Project.
Project files saved in versions earlier than Microsoft Project 2000 can't be opened.
If your file is from an earlier version, open in that version, click Save As (File menu), and save in MPX format. Open the MPX file in the current version of Project. When you use this method, project data is imported, but formatting is lost.
Your kind assistance please,
Thank you

Hi,
If you don't find any clue, you can send your file to me (guillaume.rouyreATgcosiDOTcom, replace cap) so I can give a try.
Hope this helps,
Guillaume Rouyre, MBA, MCP, MCTS |

Illustrator Is Slow to Save and Close Files

I've been experiencing slow save time in Illustrator. It doesn't matter if the file is very small or is a large .eps, there's a long pause while saving before the application becomes responsive again. There is also a long pause when closing the document, after it has been saved.
Does anyone have experience with solving this issue? I've run Illustrator on a much slower machine without this issue and it's really cutting into my production time.
I'm running Yosemite on a Macbook Pro w/Retina Display/2.5 GHz Intel Core i7/ 16GB Memory / 256 GB HD
Any help is much appreciated!
Margaret

Hi Margaret,
DId disk utility run clean, and did you fix preferences. To run on your startup disk I believe you hold down Command R (to enter recovery mode) after rebooting, and menu over to disk utility.
Try creating a new user, and see how Illustrator runs. If so we know it is some setting/preference that is saved with the account.
Do you have Adobe Drive
Files open, save slowly | Mac OS X
Though the mac does not have nearly as many viruses as windows, if you seen anything like MacKeeper, or what appeared to be false flash updates. Mine was running slow until I uninstalled, and felt like such a fool as there was a little icon on my top tool bar.
Good luck we will get you up to speed just may take throwing a lot a this one until we narrow down the problem area.

Very Slow to save Office 2013 files (Excel/Word) to a network share

Similar Messages

Maybe you are looking for