With multiple Office 2013 items opened, Word opens an invisible document

Using Windows 7 64-bit, 4GB RAM, and Office Plus 2013, fully updated as of 03/31/2015:
User has multiple Excel windows open, multiple Outlook windows open and multiple Word windows open (4 word docs/windows) -
When the user opens a 5th Word document, a 5th item appears on the taskbar, but it is invisible (just a document outline). This happened today as a result of a mail merge. The merge happened, opened the new resulting doc, but was not visible.
We hit the red "X" on the taskbar item to which it asked if we wanted to save. We did, and then opened the saved doc from her docs directory and it opened fine. Obviously Word is working but just not showing up. This seems
to happen only when multiple Office items are open. Is this an Office bug? User has about 79% RAM in use at the time of this glitch, but never over-subscribed.
IT Specialist

Hi,
As far as I know, this issue usually occurs with Windows7 and Office 2013. Please try the below methods:
File - Options - Advanced - General section - check the box for "ignore other apps that use DDE".
File - Options- Advanced - Display - uncheck Disable hardware graphics acceleration.
Update display card driver
Increase virtual memory (We'd better use more RAM)
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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<removed by moderator>
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