Video issues - Ipod was not the best choice

Ive been really ticked off recently. I wanted a mp3 player that could easily transfer data between a mac and pc. The sales guy told me that an ipod would be great and i liked the idea of the portable video. But now i wish i handt gone with it.
Ive encountered a couple of problems... mainly my battery. I find it hard to really understand iTunes and the like. I had no idea what was going on when i hooked my PC formatted Ipod to the Mac at school. I couldnt acsess anything and the entire time it had "do not disconnect" after i had stated that i did not want to erase my current library. I finally foudn a soloution, after searching the site which has extremly poor tutorials i belive. Though i will have to see if this works tommorow.
My main issue is the video. Yes i know i have to use stupid quicktime but even then it will nto reconize my video formatts. Im trying to use this 'videora' but wonder if its even worth it. I keep trying to acsess quicktime but the program keeps failing on me. I was under the false impressiont hat it would be as easy as a drag and click to add any sort of file to the ipod. But after reading all the rants and threats on here, ive realised ive made a terrible investment.
Apple failed us. Why couldnt they just give it other formatt supports? Instead of tricking us into installing numerous amounts of software to get it to work properlly. I thought apple's software was meant to work smoothly on windows.
My question is:
1. How do i get my video files to work? They are VOB files, dvd files, and quicktime will not reconize this.
2. Whats apple going to do about these problems? I didnt pay $450 for dodgy hardware/software. Expecially if i knew i had to dish out more money to get it to run properly.

Try here for VOB files:
http://arstechnica.com/guides/tweaks/ipod-video.ars/5
Also consider VirtualDub for some conversion.
I use Quicktime Pro for conversion. HOmebrew plugins are available for unsupported file types.

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