Virgin Mobile iPhone 4 won't receive texts from any service but Sprint?

I bought a Virgin Mobile iPhone the other day and activated it and everything seems to work fine except for the fact I can't receive text messages. At first, I thought I couldn't receive any texts at all. Then I received a text from my sister, who is on the Boost Mobile network (which I believe runs on Sprint). I have called Virgin Mobile so many times over this issue and they have basically told me they don't know why it is doing this. Does anyone know why this could be happening or what I can do? And also, I bought the $55 unlimited everything plan.

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