Virus Software Turned Off & Internet Connection Problem

My laptop has been slowing down, but it was fine otherwise. A few days ago, I turned it on and received warning messages from the HP Action Center and HP Support Center that my Kaspersky Anti-Virus and Anti-Spyware software was no longer on. I never turned them off and they've been working fine for 6 months or so, so it's not like I just installed them recently. Since the problem started, I've tried several times to turn them back on, but the computer just doesn't do anything. It asks if I trust Kaspersky and want to run the app, I click on yes, and then nothing happens. I've also tried to run the software by using the Kaspersky desktop icon, but that won't do anything either. The same time that this problem occurred, I also lost my ability to fully connect to the internet (DSL connection). I can get to the Firefox homepage, but whenever I try to get to any other website, even simple ones like Google, nothing happens. I've tried everything I can think of to fix these problems (except for using the refresh/restore option, which I'd like to avoid if possible). I've power-cycled the modem, run diagnostics and network checks, and I installed MalwareBytes from a USB drive and ran that scan, but it didn't find any problems. At the same time that these other problems began, I did see a brief notice that said that a Windows update failed, but I don't know if that caused these other issues or if it just failed because the other issues prevented the update. Kaspersky's tech support has not been very helpful. Does anyone have any suggestions? Keep in mind that I can't access the internet from the affected computer, so I can't download anything directly to it. Thanks in advance for your help.

Hello , Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I came across your post about the multiple issues that you are having, and wanted to assist you! Have you tried to uninstall and reinstall your Anti-Virus and Spyware program? You can try performing a System Recovery. If that does not work, you may also consider a Hard Reset. Do you have a wired, or wireless internet connection? What type of internet browser are you using? Here are some additional resources that may help you with the internet connection:HP PCs - Troubleshooting Wired Home Networks (Windows 8)HP PCs - Troubleshooting Wireless Network and Internet (Windows 8)HP PCs - Resolving issues in Internet Explorer (Windows 8) Please let me know if this information was helpful by clicking the thumbs up below.
Have a great day!

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Is there anyway i can put a stop to emails between a set period of time say 10pm - 6am without turning off internet connection.

The only ways in iOS would be to stop using push mail or timed fetch mail and switch the account(s) to manual fetch. That way, you only get mail when you open the mail app. to use it.
Or, you could selectively disable wifi and cellular data - voice calls and SMS texts would still come through then.
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Is it possible to turn off "Internet Connect / Authentication Failed" msgs

Greetings and thank you for your time.
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Greetings T, and Welcome to the Discussions!
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If all that fails, maybe get Little Snitch, it tells you when a program tries to send info to the internet so you can see what's going on in the background!
http://www.obdev.at/products/littlesnitch/index.html

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I use a pre-paid plan on my iPhone 3G, and it's often that a friend click on something (or a app tries to connect) that requires a connection and takes most of the credit on my plan.
I only use the internet using the free wi-fi hotspots available in my area and not much often. So I turn it off to save battery, however when I turn if off it starts using GPRS using my paid credits.
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You're welcome.
SMS messages are transferred via the same avenue as calls.
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FYI - this is the Internet and Networking discussions area for the iPhone only.

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Solved!
Go to Solution.

Hi carlven,
Anytime when wireless driver is updated, Access Connections also needs to be reistalled.
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Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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RG54G2 Wireless Router Internet Connection Problem

Hi,
(apologies for the long message - trying to cover all details - summary: wireless router often drops internet connection)
I recently bought an RG54G2 Wireless Router, a CB54G2 PCMCIA Wireless card and a D-Link GWL-630 PCMCIA Wireless card. In addition to two laptops connected to the wireless router WLAN, I have two PCs (one Win WP Pro SP 1 and one Win98SE) connected to the router via wired LAN. I also have a SurfBoard SB3100 Cable Modem connected to the WAN port (this connects to my ISP - Optusnet (Australia) via DHCP).
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maybe this is the FIX 4 wireles router internet connection problem
please let me know if any one fix the problem with this tips
thankz
M. B. Feb 6 2004, 8:20 am hide options
Newsgroups: comp.os.ms-windows.networking.windows
From: "M. B." - Find messages by this author
Date: Fri, 06 Feb 2004 16:20:48 GMT
Local: Fri, Feb 6 2004 8:20 am
Subject: SOLUTION to my router loosing connection to Windows XP
Reply | Reply to Author | Forward | Print | Individual Message | Show original | Report Abuse
I am happy to report that after 8 days of constant battles, reboots, phone
calls, cable pulling, router changing, it seems that I finally have found a
combination that has had me using Verizon DSL account for over 12 hours so
far without any kind of interruptions.
Since so many of you tried giving me comments and suggestions, I felt that
it is necessary for me to post this here so that the next person will not
(hopefully) need to go through this hell as I did!
My original problem was that when after I purchased a D-Link Wireless Router
DI-624, I would get disconnected from Verizon DSL at least once every 2
hours or so. My internet access would "freeze" and then a little popup box
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back working This was NEVER happening during the 2+ years I was using my
Westell modem alone (running in router mode).
Please keep in mind: The problem I was having was not wireless related as
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connected to!
During these last 8 days, I tried: one DI-624 wireless router, two Netgear
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brand new Westell 2200 modem from Verizon. I also tried about four
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I have the Linksys WRT54G (version 2) wireless router connected to the
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built-in XP drivers, as Netgear told me that there was never a newer
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If my situation continues to be stable, I *might* try to go back to the 3Com
built-in card (disable any power management) and then re-enabling the Zero
Wireless Configuration services. But in reality, I am happy with the way
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Now, the next step will be setting up the WIRELESS part of this. I don't
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already have is the D-Link DWL-G650. I hope and assume that this will work
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One thing I must say is that I never realized that how many problems other
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All 3 tech supports were not really helpful, as none of them realized that
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connection also.
One other comment about the Netgear 614 v.3 router: A number of people have
responded to tell me that they have had this random "router resetting"
happen to them (where the routers behaves as if someone turned the power off
and then back on, and the lights flash) just as if you first turn it on). I
was lucky to witness it myself during one of the "disconnects" that I had.
This was actually the reason why I went back to try the Linksys one more
time. So, I would definitely recommend staying way from this 614 (version
3) model.
Once again - THANK YOU everyone!

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Edit by
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