Vista upgrade order doesn't seem to be correct

Hi there!
The instructions in the PDF on the Toshiba Vista Upgrade site (http://uk.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=UK&ID=2006-10-Vista-Express-Upgrade-UK) don't seem to be correct. I've bought a Portege M400 on the 2nd of November, therefore after the start of the upgrade program. I also have a Vista capable logo on the laptop and the model number is the one listed in the Vista eligible list and therefore suitable for an upgrade.
But the problem starts when I go to the website, which is listed in the upgrade instruction (it just says go http://upgradeweb.moduslink.com/Vista/ and follow the instructions).
OK, so let's go:
A) I go to http://upgradeweb.moduslink.com/Vista/
B) I make sure everything is set to English and United Kingdom.
C) It asks me if I have an Upgrade Redemption Form - which I do not have - so I choose "No" (as far as I know, these forms are mainly for retail versions eligible for an upgrade).
D) I click on Vista
E) An information page comes up, I click next
F) Now it asks me to choose the reseller - which is weird as there are only some manufacturers as Lenovo listed (Toshiba is not). So I click on the button "My computer reseller is not listed".
G) A message appears: "If your Computer Reseller is not listed, your OEM may have a direct offer for Windows Vista Upgrade Products. Please contact your OEM directly for further details."
That's it. So what am I supposed to do now? The OEM is Toshiba and Toshiba is not listed as the reseller (and actually, it asks for the reseller not the manufacturer) and according to the instruction on the Toshiba Vista Upgrade page, I just have to follow the instructions on moduslink.com - which ends in the result that I have to ask my OEM (Toshiba) for an upgrade. So it is kind of a circle - Toshiba sends me to moduslink and moduslink back to Toshiba.
And by the way, Toshiba only lists in the upgrade instructions the need to have a receipt that falls in the upgrade period, the document doesn't ask for anything else - so I doubt that I am missing anything.
So what am I supposed to do and how can I order my Vista upgrade?
Thanks!
Alex

I got mine from a small store in Edinburgh, so not even Dixons. But anyway, Toshiba is offering the upgrade program to all customers who bought their computer after the 26th. It doesn't say that it must be bought from the Toshiba online store or from any other specific shop - it just says you must have a receipt showing that you bought the laptop after the 26th. Therefore, we both should be eligible for an upgrade. And even if we would have bought the computer directly from Toshiba, the problem would still be the same as Toshiba is not listed there. I doubt that e.g. Lenovo is selling Toshiba laptops ;)
So please, could somebody from Toshiba check this?
Regards
Alexander

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