VNC.Remote Desktop - BT NetProtect PLus

Before I upgraded to BT NetProtect Plus last year I had no problems access my Windows 7 PC 64 Bit with either TightVNC or Remote Desktop.  Since then no joy.
I have even switched the firewall off and I can't connect.  I can't even't ping the PC since NetProtect Plus was installed. Can share folder across the domain.  And before you ask teh Home Hub is set to share TightVNC.
The userguide on this is next to useless.

Hi ThePinkUn,
Welcome to the forum.  I can help you with this problem.
Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.
Once I have your details I will find out what is going on.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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    Message was edited by: tindome
    Message was edited by: tindome

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