VOD doesn't work on weekends

Every weekend for the last month we can not access VOD. It is getting very frustrating. Early in the morning it will work but come evening (which I assume is then busy time) we get the VOD isn't available message. Resetting the box doesn't help. Please if anyone has any ideas please help! I am getting tired of paying for a service that I can't access when I want.

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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