Voice-processor on Audigy 2 ZS Platinum

Hi there!
My condenser-mic is connected to a voice-processor. I have to connect the processor to an input of my Audigy 2 ZS Platinum-Bay. Which one I have to take? The line-1/mic or line2? When I connect to line2 I only have sound thru the left speaker. When connected to line1/mic, the same problem. It works only when the mic-volume on the bay is activated.
What goes wrong and why do I have only sound on one channel when put the processor in a line-input?
Thanks,
Danny.

I'm not exactly sure if i'm right, but I can offer a guess...
It sounds to me as if your vocal processor is sending a mono signal. The Line-In inputs on every SoundBlaster that I have used are stereo. Now, by your problem description I think I can safely assume that you are using a TS cable to connect your vocal processor to your Audigy? (I'm assuming Ts, though the problem might happen with TRS... this is where I am unsure... see below). The problem is, the line input is expecting a balanced or stereo signal, and it is receiving input only for one channel. When you enable the mic volume, it changes the input to a mono input, therefore allowing your sound to come through both left and right speakers.
Your vocal processor should say something about being balanced or unbalanced. If it is unbalanced, you will probably want to get something like a DI-Box or another unbalanced to balanced adaptor. If it IS sending balanced signal, then make sure the cable you are using is TRS (it will have on the end 3 sections of metal (tip, ring, sleeve), instead of just two). This will allow the signal to travel to both left and right channels. (A TS cable will connect the right channel to ground.)
If your vocal processor is sending balanced signal, AND it is using a TRS cable, then I would assume your cable is broken.

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