VPP Redemption URLs not prompting download, only opening the Music Store

Hi. I purchased a number of apps using he VPP, and when I click the redemption URL in an email from my iPad, the only thing that happens is my Music Store opens up. Why is this happening?
Also, why when I'm automatically logged into the VPP and I click my email to check my account info and am asked to type in my creditials does clicking "Account Info" not work? The page just instantaneously reloads exactly the same way.
Similarly, for the second time in my less than 1 week of having a VPP account, when I go to make a purchase, i get the error:
"We are currently experiencing technical difficulties. Please try again later."
Does this happen often...? I'm not very happy with the VPP at the moment.

Contact your Apple sales education sales rep.  I have not had problems with the VPP recently, and only a few short lived isolated incidences in over a year.  When you click on a redemption URL on your iPad the store should open and window with the redeem code should appear, along with a prompt to enter your apple id credentials.

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