WAG160N Issues and Bad Support

Is there anyone else having random issued with your WAG160N failing randomly?
I have been in touch with my ISP and they blame the Modem. Linksys support have been useless.
Can anyone help?

You can try upgrading/reflashing the router's firmware and reconfigure it...
Download the firmware file from here......save that file on desktop
Follow these steps to upgrade the firmware on the device : -
Open an Internet Explorer browser page on a computer hard wired to the router...
In the address bar type - 192.168.1.1...In the Username & in Password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
Wait for few seconds until it shows that "Upgrade is successful" After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Now reset your router :
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...

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Hi All,
I bought my MacBook Air in July/August 2012 (i7, 8GB RAM, 256 GB HDD, Mountain Lion). Since the first day, I have had issues with wifi connectivity. My primary use was at the university in Australia, where I had frequent drop outs and at times no connection at all. the university does not officially support Apple products and I was stuck with Apple support asking me to check with network administrators. I was also advised to re-install the OS, reset PRAM etc with no improvements. Then I had a 4 month stint as an exchange student in an Indian university. As i was not using my laptop at the university, I couldnt monitor the WiFi connectivity in these 4 months. Once back in Australia in January 2013, the issue surfaced again. Multiple conversations with Apple Support led me to another 4 re-installations and replacing my router with an uber expensive one. The reasons given by Apple were either the router's quality or interference from other networks. The new router supported 5Ghz band and had no intereference what so ever. I started to notice that the connectivity is far better with the wifi signal showing full range, but internet does not work. All is well if I am sitting right next to the router. The minute i move 5-8 metres away, Internet becomes super slow (from 12-14 Mbps to 1-2 Mbps on speedtest.net) and eventually does not load. At the same time, all other devices, including my iphone 5, ipad 2, ipad mini and other PCs in the apartment works perfectly fine.
On speaking to Apple Support, i was asked to conduct SNR checks and found out that the SNR readings fluctuate like ****. From 1-2 to 25-30. The Signal strength on my MacBook Air stays at -75dB to -65 dB. Armed with this info, the Airport card was replaced. But the issue still persists. The MacBook Air is presently at Apple waiting to get its display (antennas are embedded here) replaced. But I have lost total confidence in Apple. Is there anyone who had similar issues and found a stable solution? Other symptoms which may be connected are Mail becoming nonresposive intermitently, Power Nap function not working, battery life never more than 4 hours.
Apple Support has been appalling in a very courteous manner. Even though the commincation and care they took to talk to me, the issue hasnt been solved and its been 11 months!!
Any comments, advices and support will be appreciated.
Thank You!

I am sorry, maybe my comment was vague. I am an engineer too albiet in the medical devices sector. Problem for me is that, I have been talking to Apple for about 11 months now. If you know where I live and how far the Apple Store is, you'd understand my frustration. I have been accomodating so far and do love the customer service experience I get from Apple. I am a proud owner of 2 iPads, an iPad mini, an iPod classic, an iPod Touch, an iPhone 4 and an iPhone 5 besides the MacBook Air. They are the most courteous and receptive Customer Service Reps out there. But all the courtesy does not hide the fact that my MBA is 11 months old and still having an issue starting 11 monthds ago. I had taken this machine to the stores numerous times. With the last week, i was getting to a point where I felt I have done enough to try everything except replacement of the machine to try fixing this issue. But now, Apple wont play ball. the rep said, i quote "your machine is almost a year old and you cant expect Apple to replace it". they have support call documents to prove that i have been talking to them about the issue since 11 months and to top it all, I have also purchased the $279 extended warranty. At the time of purchase the rep promised me that 'I would be send a box containing a loan machine while yours can be sent to us and fixed'. if you go through my posts here in mac forum, I had raised the issue here as well.
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I purchased the CS3 Web Premium and have used to create web pages for my business. This product has stopped working 4 times! "Licensing has stopped working". #1 The first call to the support was bad, after being directed to the adobe website and given minimal instructions, the person hung up. I eventually unistalled and reinstalled it. #2 same error 2 months later, same bad support, spent over an hour on the phone without resolution. Did the install again. #3 the person was helpful and we worked through the adobe site, downloaded a fix. #4 which was 2 days later and right now CS3 is down again. I have spoken to Rose, she tried to help and emailed me info, hung-up. Sean gave me the same info and when I told him that I did it already. He hung up on me. The next person kept asking someone behind her what to do next, she passed me to a supervisor and he emailed me information. I followed that and it STILL DOES NOT WORK. I called back again and spoke to another helper, she was surprised that it did not work yet, gave me the website and hung up on me. "Licensing has stopped working" My online business needs updating and this software does not work! I have asked this to be bumped up to a manager. 3 times they said I would get a call back. Nothing yet. Is there any help out there. I plan on posting this information on every blog and website until this is fixed!!!

Welcome to Discussions Jerry - your first problem should be helped by resetting the SMU. Shut down, unplug everything from the computer, remove the power cord. Wait 15 seconds, replace the power cord, then start the computer.
Your second problem could well be faulty RAM, since most memory is sold with a lifetime guarantee, I suggest you return it to the vendor and get a new stick. You can also run Rember, let it loop dozens of times unless it immediately reports a fault, and see what it says.

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Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
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What are some active IRC (Internet Relay Chat) Channels where people can discuss Oracle related issues and seek support from other Oracle users?

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Reset the device:
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If that doesn't help, tap Settings > General > Reset > Reset All Settings
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Hello All,
Could any one please send me a sample supporting issues and resolves for fico. if any of you have issues for the fico please send it across to my mail id [email protected]
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hi SAP gurus...
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Its been a while that everyone of were facing by now well known, sound bugm delayed camera, key board issue and heating issues. I did a small chat with customer care and here is what they say.
Daniel: Hi Shiv, thank you for contacting Sony Xperia UK Chat Support. My name is Daniel, please could I take your full name and email address?
Shiv : Shivakumar. And my email I'd is
Daniel: Thank you for providing me with this information, Please could you confirm which model of phone you have and which network it is on?
Shiv : I have Xperia z1 and I am using idea network
Daniel: Thank you for providing me with this information, with regards to the query you posted do you have PC companion?
Shiv : Yes. I do
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Shiv : By when I can expect the audio patch coming in India. I bought this phone only 4 days back and I am very unhappy with the problems I am facing currently
Daniel: We dont have a set date as yet but details when confirmed will appear on http://www.sonymobile.com/gb/ Shiv : Or should I return this phone to the nearest service centre and go for the device replacement as it is just 4 days old?
Shiv : It was assured to me from the dealer that 7 day replacement is available for any kind of problem
Daniel: Any replacements/returns should be taken up with the retailer directly.
Daniel: Where did you buy it?
Shiv : It was from Sony dealer, pune, india
Daniel: Ok if thats the case I would try and take it up further with them regarding returns as we cant advise on retailers policies.
Shiv : But are you sure of the aforesaid problems will be resolved after the patch update
Daniel: we have been notified the audio issue should be resolved in the next update/patch Shiv : What about the heating issues and the camera issues
Daniel: We havnet been notified of these being common issues currently.
Daniel: I would try a software to see if this resolves the other issues.
Shiv : I am deeply saddened by the Sony product and the quality of software in it Shiv : I am deeply saddened by the Sony product and the quality of software in it
Daniel: Im sorry to hear that Shiv.
Daniel: Is there anything else I can help you with in the mean time?
Shiv : No. Thanks
Daniel: No problem Shiv, I would recommend clicking the ‘Email’ option on your chat screen before ending this chat. This will send a copy of our conversation to your email address also.
Daniel: Thank you for using the Sony Xperia UK Chat support, have a nice day.

Welcome to the crappy Sony support. It wont be any better than that. I went through this many times already...

WAG160N Issues and Bad Support

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