Warranty order

Dear All,
I have a requirement and here it goes:-
When I create a Warranty service order ( we have a separate service order for warranty), I come to realize that some parts are not under warranty. Now when I create a warranty service order it is settled to internal cost, the problem is in the same service order how can I handle warranty and non-warranty parts.
In one service order can I have internal and external settlement?
Please throw your inputs.
Regards
Ashish

Hi,
If I do not cost material which is in contract, now question is how I can settle cost of that material against that contract ?
kapil
Edited by: Kapildev Farakte on Nov 6, 2009 8:14 AM
Edited by: Kapildev Farakte on Nov 6, 2009 8:18 AM

Similar Messages

Internal Order-Warranty Order

In CRM Warranty Order, we have assigned WBS element and in R/3, Internal Order is created for Cost Collection. We dont want Internal Order to be created in R/3 as cost can be booked on WBS element assigned to Warranty Order for Spares issued.
Please let me know how to achieve this.
Thanks in advance.

answered

Amount is not coming into the Invoice for Warranty Order

Salute All !!
Amount is not coming into the Invoice for Warranty Order which is Free of Charge.
This amount is not going to Customers debtor A/C, means there is no any A/C posting for this specific Amount because this is free of charge Sale (Warranty Order).
This is required by A/C department to put Value in to the Invoice to show so Transporter can carry the material as 0 value material is unable to Transport.
Please provide solution.
Rgds
Srivastav
+91-9973504950

Hi,
Because you are not billing to customer the net amount is zero-
You can do like bill the component as regular item and give credit note against it.
or else create seperate billing output type assign this to proforma invoice- print the cost of item by pulling it in new smart form.
(this is not very good idea because , customer knows the actual cost of the item)
Thanks
Chidambaram

Warranty & Order Date

I am sorry I could not located a better sub forum for this topic, or an email for support.
My question. I have pre ordered an iphone 4g on the June 16th. Its ship date is the 16th of July. Thats a month apart. Will my 1 year warranty begin the day I receive my iphone or will it begin on the day I ordered it? It will be quite disturbing if the warranty begins on the day I ordered it because i would be losing a whole month in waiting for apple to ship it.

If you ordered from the Apple Online Store, you will receive an invoice dated the same date as your iPhone shipping date. That invoice is the basis for your warranty.

Customer Service - Extended Warranty Sales Process

Hi All,
I want to implement Extended warranty sales process in sap. Here, dealer will send extended warranty form to company. Company wants to capture warranty related information (such as Vehicle number, Chassis Number, Date) in sap and want to sell warranty to dealer.
Monthly once company will give discount to dealer based on performance. How to give discount to dealer monthly?
I want to know the following details:
Material type
Item category
Process flow
How to capture warranty information?
Thanks in advance,
Babu

Thanks for your reply......
I have created new sales document type for extended warranty sales. I am using variant material for capturing dealer's requirement in va01 itself.
Now my client dont want to create invoice for that sales order.
With this Extended warranty sales order reference, they will create manual posting in Finance.
Actually, they don't want to treat this as a revenue. This is a liability when they sell extended warranty to customer and after the extended warranty period is over (after 3 years), if the vehicle doesnt come for ext warranty claim then it will be treated as income.
Is it correct process to leave extended warranty order (sales order-va01) without doing billing ?How can i proceed further?
Thanks in advance,
Babu

Warranty cost and returns in export sales.....

Dear Friends,
I had two problems in configuration of sales return order.
1) When I got returns from export sales order:
In this process I choose order type RE and processed with the reference of invoice. It is properly copying the all the data but it is showing an error message in pricing. The message was Pricing error: mandatory condition ZPRO is missing, to rectify this I tried in OVKK also, still it is showing same error. If any body is familiars please help me.
2) Warranty cost capturing:
When I process the warranty order it is generating excise invoice only. My requirement is I want to capture warranty cost of the particular order, to meet this requirement I need to generate excise invoice as well as billing invoice. If any body known these please help me.
Regards,
P.Eswar

Dear eshwar
Go to VTFA and check you have maintained "D" in "Pricing Type".
With regard to warranty, since I have not worked much on this, I dont have any idea. Anyway check the links which would be helpful to you.
[Processing Warranties |http://help.sap.com/saphelp_46c/helpdata/en/07/c58e38bbc2d923e10000009b38f842/frameset.htm]
[Warranty Management |http://help.sap.com/saphelp_46c/helpdata/en/df/3efb377409bd5ae10000009b38f889/frameset.htm]
Thanks
G. Lakshmipathi

Change inbound EDI order types

Hi Gurus,
Is there a transaction where in we could change inbound EDI orders from customers to process warranty orders.
Thanks
Anusha

Look at this blog..Will tell you how to troubleshoot your IDoc issues..
<a href="/people/raja.thangamani/blog/2007/07/19/troubleshooting-of-ale-process of ALE Process</a>
Raja T

How do find standard report for

Please help me my client asked me to look for standard report but am lost am new cleint's easy access dont not have these so how do i find these reports
AR Deposit Report
Costs charged to Warranty orders
Costs Of Goods Sold Report (by Market Business)
Units shipped not Delivered
Units shipped not Invoiced

The kind of report in my mind.
- What is my last month or last year activity ?
- What was past tennis schedules ?
Did I go to tennis regularly ?
etc
You could use a text editor and manipulate a copy of the > ics file, or you could use Apple script to extract and
process the historical events.
The ics files looks too complicated.
I don't know, Apple script.
Looking for, if there any report option in the iCal.

Settlement of internal activity cost to primary cost element.

Hi Gurus,
My client has a urgent requirement to settle the internal activity cost captured through Warranty order to a primary cost element (FI), also need an offsetting entry to another primary cost element against the first one.
Note: The value should flow to COPA also.
Please suggest the way through which it can be achieved.
Best Regards,
Ramakanta

When you do settlement of the order, you can post to FI all the balance of the order.
Just configure int he peroid end closing tab of the order the settlement cost element (P&L) and the g/l account (BS- offsetting)
For sure you can do this on a internal order, i don't know about warranty order (but shall be the same). Otherwise you can first settle to an internal order and then to the desired GL account.
Regards,
Paolo

How to cancell Invoice by VF11

Salute Masters !!
I have created one new Sales Order Type PW00 Warranty Order for Plant P&YE (Port & Yard Equipment), Copied from Existing Sales Order Type EW00 Warranty Order Type for Plant BMHE (Bulk Material Handling Equipment) in which I have given separate No. Range From 3330000000 To 3339999999.
In PW00, I have given Delivery Document Type PY00 by No. Range from 3270000000 To 3279999999; Delivery Related Billing Type PY01 by No. Range 3290000000 To 3299999999 and have assigned to respected document.
Now, Sales Order has been created by 3330000000, subsequent Delivery has been done by 3270000001 and Invoice has been done by 3290000003, Released to Accounting and Excise Invoice done by 3290000003.
Now user wanted to get the same No. by which Accounting document generated internally which was created by FI side through FBN1, No. Range 3601000001 To 3791099999, for their Financial Accounting Document Type (OBA7), as it was given in my Billing Document type PY01, that is PB (Standard was EB), instead of 3290000003,
as his other plants Nos. are same as well as Invoice No. & Accounting Document No.
I have changed No. Range from 3290000000-32999999999 To 3601000001-3601999999 in VN01.
After wards user cancelled the excise invoice and tried to cancel Commercial Invoice by VF11, now system is giving error,
No Billing Document were generated
When check error log, its saying, Data inconsistency during processing of Document 3290000000
The Billing Document 3290000000 is already cleared
I have changed again the No. Range from 3601000001-3601999999 To 3290000000-32999999999
Still system is giving error,
No Billing Document were generated
When check error log, its saying, Data inconsistency during processing of Document 3290000000
The Billing Document 3290000000 is already cleared
Please suggest how to cancel invoice & give the same No. Range as per user requirement and we can do Excise Invoice.
Thanks & Regards
Srivastav
+91-9973504950

As I already mentioned, you need to remove Copying requirements in Cancellation section of Billing Doc type-PY01 (tcode VOFA).
As the routine is for cancelling an invoice that has been cleared in accounting. So, this copying requirements are FORM routines that check certain requirements as a precondition for the copying process. This requirement checks if a billing document has been paid in AR prior to permitting cancellation. For example, If an error has been made in invoicing, it is possible to create a cancellation invoice and then re-bill the customer for the correct amount. This process, however, should not be allowed if the invoice has already been forwarded to the customer and payment has been received and applied. This requirement can be assigned to the billing document to insure that no paid invoices are allowed to be canceled.
So, remove that and try.
And check you doc number 3290000003 with tcode FB03
Also, Doc type PB in tcode OBA7, check
- number range for doc type.
- Reversal Doc type and number range for reversal doc type.
Hope this can assist you.
Thanks & Regards
JP

I need to talk to someone from vzw about my phone screen not turning on. Because the phone won't turn on, I can't call to get assistance. Why is it so ******* hard to get help online and be able to talk to someone????

Iook above

The S4 has documented issues with the display going dark for no apparent reason. This happened to my wife's S4 twice, and both times the phone was replaced under warranty. The problem seems to originate with a small, undetectable crack under the surface glass on the LCD display. These cracks develop structurally and not the result of abuse or accidental damage.
If you take it to a Verizon store, they should be able to confirm there is no damage to the phone and get a replacement under warranty ordered for you. At least, that's how it worked for me.
Oh...just for kicks, try holding down the home button and the power button together for 10 or 15 seconds. This is a "reboot" of the phone and may or may not have any effect.
Good luck!

Harddrive crashed on my HP DV-61359wm and now I cant read my product key

Hi all. I had to replace my harddrive and lost everything including my windows 7 Home product key and now the tag is fadedand I cant read the code. It came with Windows 7 Home Premium on it from the factory. Does anyone know anyway around having purchase another product code? Will never understand why they dont put tag under the battery .

ghhorns wrote:
Hi all. I had to replace my harddrive and lost everything including my windows 7 Home product key and now the tag is fadedand I cant read the code. It came with Windows 7 Home Premium on it from the factory. Does anyone know anyway around having purchase another product code? Will never understand why they dont put tag under the battery .
Hi
HP Product Warranty Check
If under warranty - Obtaining HP Recovery Discs or an HP USB Recovery Drive
If not covered under warranty, Order the Recovery discs from here - it would cost around $27
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

'Set' Deletion Flag is Disable

Hi All,
Would like to ask how can enable this 'Set' Deletion Flag 'Button' to enable back. After upgrade to ECC5 to ECC6, this button have become grey out.
Thank you.

Hi Jogeswara,
Actually why user do the set deletion flag due to created warranty order is cancelled without any (operation confirmation-IW4X) and (component consumption-MIGO/MBXX). So the current practice will allow Technical Complete to set deletion flag.
However current practice only do the business complete by monthly using CO99.
Mind to share more information here
Thank in advance on knowledge sharing.
Trevor Wong.

IW33 : Good Issue but Cost show in Plan Cost instead of Actual Cost

Hi All,
Would like have your helping hand on below issue.
Warranty Order been done the Good Issue but the cost still planning in plan cost instead of actually cost.
Information as shown below.
Thank you advise in advance.
Trevor Wong.

Abi,
Can you see that there is a difference in the the actual costs reported on the Cost tab (350 RM), and those reported using the Rep Plan/Act button (1100RM).
This is because the Cost tab costs are not correct.
As pointed out by Maheswaran KD above, please run the correction program RIPMCO00 via transaction SE38/SA38, then check the Cost tab data again.
PeteA

Warranty tab not getting displayed in service order

DEAR ALL,
I have an issue with crm services, I HAVE NOT ACTIVATED/USED INSTALL BASE IN MY SCENARIO AND HAVE CREATED PRODUCTS DIRECTLY/ DOWNLOADING FROM R/3.
NOW WHEN I MAKE A SERVICE ORDER THEN WHEN I ENTER THE PRODUCT (EG: FINISHGED GOOD) ITEM CATEGORY BEING YANN (TEXT ITEM CREATED BY US) THEN THE WARRANTY TAB IS NOT COMING UP.
when we add an expense item in the next line item warranty tab is getting displayed.
KINDLY HELP.
REGARDS,
AMIT

Hi for this u can use VCT but you to check for doc flow action settings and work flow before, then only you will get Guranty Data tab hope this will helpful
Regards
Venkat

Warranty order

Similar Messages

Maybe you are looking for