Was updating my 4s and the screen froze up

The screen is completely black with Apple logo. Their is a white bar below it that is just an outline of the bar.

Hi Genoc728,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
http://www.apple.com/support/iphone/assistant/phone/#section_1
Regards,
Jeremy

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I was updating my mac and the screen turned gray with an apple sign and a loading wheel. What do I do?

Its been like that for hours. It's just an apple sign and a spinning wheel/ circle (not the pinwheel) I was updating mountain lion.

Step by Step to fix your Mac

I added an event to my calendar and the screen froze and will not go back to calendar home

I added an event to my calendar and the screen froze and will not go back to calendar home

Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

I'm updating my os and the screen has been gray for over an hour, is this normal?

I'm updating my os and the screen has been gray for over an hour, is this normal?
I have a new Mac book pro and am updating to the latest version of OS update.

Shouldn't. Which update. Provide specifics on how and from where. If this is a new machine, it should already be running 10.8.4, ainxw that shipped one and a half months ago.

Updating my ipad and the screen has gone black with just the logo and update bar. I cant turn it on/off

Udating my ipa and the screen has gone black with just the apple logo and an updat bar. I cant turn it on/off.

TRY THIS TRICK.... IT HAS HELPED ME SO MANY TIMES!!!
hold down the power button and the home button for about 6-8 seconds or until the screen goes black....

I was updating my software and my computer froze what do I do?

I was updating my software and my computer froze

Hi brunoglz,
If you are unable to find iTunes after an interrupted update, you may find the following article helpful:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden

TS3899 I tried to send a message and the screen froze on my iPad 2.

After my message froze, I restarted my iPad and Mail with no help. Each time I access Mail, the message I tried to send is showing and I can't get rid of it to see my messages. The recipient of the message said she got it, but I can't cancel it on my iPad. How can I fix this?

Try closing the Mail app completely and see if it works when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I was downloading a book and the screen has frozen cant get back to Library Can any help?

I only got my Ipad yesterday. Was downloading a couple of books this went well until the fourth book - the scrren has now frozen and no matter what I do will not return to the Library.

Try closing the iBooks app completely and then see if it works after you re-open it : from the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I have a 5th generation IPod touch, and today when i turned it on everything was fine. Then suddenly the screen froze and changed colors and lines started coming from the sides of the Ipod until the reached the middle. Now it won't turn back on.

I tried restarting it by using just the power on button at first. Once that failed I held the power and home buttom for ten sconds and that didn't work. I then plugged in the ipod to see if it needed charged, and repeated the same two steps at before but to no avail. Finally, I opened up itunes and plugged my ipod in, but nothing came up. I then tried to turn it on for a third time, but nothing happened. I just confused on what happened. Could it be a bad display, or did the whole thing just die on me? Help please.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Was playing a game and the screen when black. Got a Ooops message

The game I was playing went black after I had played one game. Would not give me the next jacks or better game. I just downloaded FireFox 3.6. The message said the caplets were the problem.

Go to System Preferences > Universal Access > Seeing
If the item "White on black" is checked, change it to "Black on white".

HT204074 I have an iphone 4. I upgraded to ISO6. All well until Monday. I was updating 2 Apps over Wifi which froze. I tried to do the soft reset and now my phone has frozen totally. It will not go passed the Apple icon sign on start up. I drained the bat

I have an iphone 4 and upgraded to ISO6. aLL WAS WELL UNTIL mONDAY WHEN i WAS UPDATING 2 aPPS AND MY PHONE FROZE. i TRIED SOFT RESET AND THEN MY PHONE HAS NOW FROZEN ON THE aPPLE icon and I cannot go further. I cannot sync to pc as my phone is not recognised. Hlep!

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

My Ipod touch recently fell into water, but once dried, it worked with seemingly little to no problems. Today, after working for at least an hour, the screen froze and is now not working, but the sounds are still functioning.

I accidentally dropped my Ipod into the lake, at the beach yesterday, but i caught it early and it wasn't too soaked... i wiped it off for the most part, and most of the buttons and the screen worked fine! i was shocked, and there were a few glitches with the camera and the slide button on the lock screen, but otherwise it was greatly intact! so i gave it a rest, put it in my purse, and picked it up fifteen minutes later, and it was working 100% normally again! when i got home a few hours later, i put it in rice for a few hours, taking it out every once and a while to check my notifications... it still seemed to be working perfectly, so i just set it down out of the rice, assuming the moisture was gone. this morning, again, everything was working normally, no glitches, UNTIL, i opened my instagram app, and the screen froze, and it seemed like it had two separate screens, and i held the Sleep button down until the screen went black... then i tried turning it back on, etc. and it still didn't work, and so i plugged it into the computer, holding down the sleep and home buttons, and itunes identified it as in recovery mode, and started updating. i tried again to press the sleep and home butttons, maybe pressing only the home button, because I heard the Siri noise, as well as the charging sound, but the screen was still black.... i checked my iTunes, and lo and behold, it had identified my iPod, and synced it to the computer, as if it were normally functioning. However, the screen is still not working, and Siri is not working either. The sounds may be the only thing that's functioning. Should i send it in?

- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G, $99 for the other 4Gs, $99 for the 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
Sometime it takes a little while for the water to damage the iPod.

My daughter dropped her ipad (on the carpet with a case)and the screen went blank. It will not turn off with force-off nor does the apple icon appear.

Ipad was dropped onto carpeting and the screen just went blank. It will not show turn off slide, nor will it display the apple icon. Pusing both home and on/off button together also does nothing. The screen barely displays any light when the home button is pushed. I am able to sync it but the screen is not displaying anything.

A few iPad users have been successful in "reviving" an iPad after a drop. Turn the iPad over and give it a HARD SLAP in the back. May take several slaps.
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT4623 i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work.

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

Was updating my 4s and the screen froze up

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