Watch for " premium messaging service "

I thought Verizon is serious company and would not allowed such companies like " premium messaging service " to fraud their customers . They charged me $60 for four months
After having a 5 hours phone conversation with Verizon‘s customer service and fraud department they agree that this service was a scam / fraud from a third party company and they gave me back the credit for April, march and February and also they blocked the so called premium messaging service . they did not gave me the credit for the fourth month for which I am still waiting

I have been a strong proponent that it is the subscribers actions that cause these issues. I believe most are due to user mistakes. However, There are articles coming out that a company named Jawa would send out a message with a comment to opt out, to reply STOP. That actually opted one in.
VZW has sued them after three years of this occurring. The defendents answer to the lawsuit states VZW and ATT allowed them to do this as they made 30% off of these premium messages.
I think this will grow into a larger issue.
These articles are from DSLreports.com 1st article 2nd article

Similar Messages

Unsolicited premium messaging services

This month I received a $9.99 charge for premium messaging service. Upon investigation I found some texts on my phone from 39000 Get Answers Now - Mozoot. I ignored the messages and never replied. Nevertheless I was somehow charged for a service I didn't request, didn't authorize, didn't use, didn't interact with in any way.
I have attempted to contact Mazoot, but their phone support is very unhelpful. These people are scammers. I have now blocked premium messaging on all phones on my plan.
But the reason I am starting this discussion is to point out how complicit Verizon is in these sorts of affairs. They do not itemize on their bill what service is responsible for the premium charges. If I had happened to delete these texts I would have had no trail, and would likely still be getting charged. Verizon should be more proactive in weeding out these shady services who prey on their customers utilizing their billing process. Verizon will not provide refunds, they insist the customer take it up with the scammer. Good luck.
But they are obviously happy to foster this revenue stream and turn a blind eye to the tactics employed. They will continue to claim ignorance even though they must know. They must get scores of inquiries and complaints.
Terrible business practice, demonstrating a complete disregard to customers.

Those charges were actually detailed on your bill. You ignored them. You had to have entered your phone number on a website, Facebook survey or something for that company to start sending you messages. Verizon Wireless has provided the tools to stop such messages and has provided those tools for years. You can block premium messages through your MyVerizon account online. You can forward the message to "SPAM" (7726) and follow the instructions in the reply.

I am being billed for premium messaging and I've never used it.

I received my verizon bill last month. Noted I was charged $19.98 for premium messaging under Data. This showed up on my statement for my one phone - 989-600-7940. I've never used premium messaging for data on any of my phones. I want my bill adjusted.

vtx1800sba wrote:
I received my verizon bill last month. Noted I was charged $19.98 for premium messaging under Data. This showed up on my statement for my one phone. I've never used premium messaging for data on any of my phones. I want my bill adjusted.
Welcome to the community, vtx1800sba!
Thank you for making us aware of potential billing errors. Please be cautious about posting your cell phone number here or anywhere online. (To protect yourself and the billing on your account).
Let me add to what the community posted by explaining that a premium SMS is a premium message service above the standard texting on your plan. It allows special daily/weekly/monthly services, whether it be horoscopes, ringtones, jokes-of-the-day, reality television voting, etc.
If this issue has not already been addressed please PM me your name and contact number so I can help in resolving this issue.
Thank you again!

Programmatically setting UserPrefs for User Messaging Service

Hi,
do anyone knows or have tried to set UserPrefs, for User Messaging Service in SOA Suite, instead of using the web interface?
I have tried using the API provided, but with no success.
Appreciate any pointers and hints.
Thank you
yee thian

I solved this... when u r saving from Em it is not saving ur configuration. so go to driverconfig.xml file at below location
Manully enter all the configuration values and restart the server.
C:\Oracle\Middleware\user_projects\domains\ofmw_base_domain\config\fmwconfig\servers\bam_server1\applications\usermessagingdriver-email\configuration

My Parents Were Being Billed $40/month for Premium message ever since the 18-months record shows. AND I FOUND IT OUT TODAY:(

:(((((((((((((((((((( extremely depressed.
My parents says that they were receiving commercial ads. and they never sign up for things because they are afraid of being billed for things.
I feel so sorry for my dad who has worked so hard to pay off these bills till now.
I just blocked the messaging from all the phones, but how do I go about getting REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :((((((((((((((((((((((((((((((((((((((((((

You won't be able to get a refund.

Support for Short Messaging Service (SMS)

Hi all,
Currently Beehive will only support sending SMS via the SMPP protocol, is there any other protocols available or planned in future releases?
I know sms if a faiding tech, but it's still the thing to notify mobile devices.
I tried creating a Clickatell account as recommended, but those test accounts are no good for SMPP which relies on a minimum volume of 5000 sms! not good for small/medium size users.
Regards,
david

Current release supports SMPP and XMS. More information is available in the Admin Guide
http://download.oracle.com/docs/cd/E16671_01/bh.200/e16648/subscriptionsnotifications.htm#CHDJFJGI
Clickatell does support XMS.
We are working to replace our support for XMS with support for our SMS partners HTTP based APIs.

Premium messaging scams

My current bill has 2 charges on my wife's number for premium messaging services "Pure Luv Alerts" and "Cellfunz". She swears she never subscribed to them. A quick internet search shows numerous scam reports from others who had the same thing happen. How can these companies get away with this? Can Verizon do anything to prevent it? Do these services have some official business relationship with Verizon? If so you should sever it with the companies that are doing this.
PS I've now blocked premium messaging services on both our lines.

dfo0 wrote:
My current bill has 2 charges on my wife's number for premium messaging services "Pure Luv Alerts" and "Cellfunz". She swears she never subscribed to them. A quick internet search shows numerous scam reports from others who had the same thing happen. How can these companies get away with this? Can Verizon do anything to prevent it? Do these services have some official business relationship with Verizon? If so you should sever it with the companies that are doing this.
PS I've now blocked premium messaging services on both our lines.
There are ways to subscribe to premium SMS services without fully realizing that you have done so. Probably the easiest is through Facebook. By giving Facebook your mobile # and playing some of the endless games available via Facebook COULD subscribe you to a premium SMS service. I am sure that this is listed in the ToS that you have to agree to when you first play one of these games. How many people just click "I Agree" instead of actually reading these agreements? Anytime you give out your mobile # on a website, you are also setting yourself up for the possibility that the website will sign you up for premium SMS. Do you read the privacy policy of any/all websites you visit or give your cell # to?
Does Verizon do anything to prevent this? Yes, and you have taken the precaution that Verizon offers to prevent exactly this from happening. I have done this to ALL of the lines on my account.

Has anyone gotten a "Premium Messaging" charge on their bill for "Roundhouse Management Alerts"?

I was looking at my most recent bill and noticed that there was a $9.99 charge on one of our lines for "Premium Messaging." I pulled up last month's bill and the noticed that the charge was there as well. I called Verizon and asked the customer rep what this was for. She said it was for something called "Roundhouse Management Alerts" but she had no idea what this was. I told her we did not subscribe to any such service and she acknowledged that it was possible someone could have signed the line up for the alert without our knowledge.
Verizon handled this immediately to my satisfaction. The customer service representative took the charge off our new bill and credited our account for the previous month's charge that had already been paid. Nevertheless, it's kind of frightening that Verizon might process a charge from some outside vendor without verifying that the charge was legitimate. We have multiple lines and its just lucky that I noticed this charge appearing when I did.
Has anyone else run into this?

I too just discovered a Permium Messaging charge on my husbands line. It had something to do with Facebook, MySpace & Twitter updates. My husband doesn't use any of these social websites! Customer servce was kind enough to remove the charge & give me a number to text so we could opt-out. A block for Premium Messaging has been put on both our lines!
I'm so glad to hear that others have been able to have these charges removed as well.
Thanks Verizon for the great customer service!!

Explicity mapping between ActionScript and Java objects for the BlazeDS Messaging Service

The BlazeDS documentation shows how to explicitly map between ActionScript and Java objects. For example, this works fine for RPC services, e.g.
import flash.utils.IExternalizable;
import flash.utils.IDataInput;
import flash.utils.IDataOutput;
[Bindable]
[RemoteClass(alias="javaclass.User")]
public class User implements IExternalizable {
        public var id : String;
        public var secret : String;
        public function User() {
        public function readExternal(input : IDataInput) : void {
                id = input.readObject() as String;
        public function writeExternal(output : IDataOutput) : void {
                output.writeObject(id);
and
import java.io.Externalizable;
import java.io.IOException;
import java.io.ObjectInput;
import java.io.ObjectOutput;
import java.util.HashSet;
import java.util.Iterator;
import java.util.Set;
public class User implements Externalizable {
    protected String id;
    protected String secret;
    public String getId() {
        return id;
    public void setId(String id) {
        this.id = id;
    public String getSecret() {
        return secret;
    public void setSecret(String secret) {
        this.secret = secret;
    public void readExternal(ObjectInput in) throws IOException,
                ClassNotFoundException {
        id = (String) in.readObject();
    public void writeExternal(ObjectOutput out) throws IOException {
        out.writeObject(id);
If I called an RPC service that returns a User, the secret is not sent over the wire. Is it also possible to do this for the messaging service? That is, if I create a custom messaging adapter and use the function below, can I also prevent secret from being sent?
MessageBroker messageBroker = MessageBroker.getMessageBroker(null);
AsyncMessage message = new AsyncMessage();
message.setDestination("MyMessagingService");
message.setClientId(UUIDUtils.createUUID());
message.setMessageId(UUIDUtils.createUUID());
User user = new User();
user.setId("id");
user.setSecret("secret");
message.setBody(user);
messageBroker.routeMessageToService(message, null);

Hi Martin. The way that AMF serialization/deserialization works for BlazeDS is the same regardless of which service is being used, so yes that code will work for messaging as well. On the server, the serialization/deserialization of messages happens at the endpoint. For an incoming message for example, the endpoint deserializes the message and then hands it off to the MessageBroker which decides which service/destination to deliver the message to.
That was a good question. Thanks for asking it. Lots of people are used to doing custom serialization/deserialization with the RPC services (RemoteObject/RemotingService) but I'm not sure everyone realizes they can do this for messaging as well.
-Alex

PREMIUM MESSAGES

Verizon knows darn well there is tons of companies out there scamming people with these premium charges ..... yet they offer no protection at all to the loyal customers. I have 5 lines and have been a loyal customer for years (formally alltell). One day i was billed from 4 companies i never heard of ....... funny thing is it was the same day I placed several items on craigslist for sale with that cell number on it. All i got was customer service saying ....... " you had to of signed up" No that is a load of crap i never signed up for anything ........... They told me i would have to text cancel to each of them to get them to stop which i did I even had a block put on every line for premium messaging ............. 40 dollars for nothing ......... i was robbed ......and next bill yet again another 40 dollars .......... this is a load of crap and again verizon refused to credit my bill or help in any way ............ all they could say was well you wont get billed again ........... what a way to treat your customers I am seriously thinking about switching to another provider and i hope others do the same

scruff001 wrote:
Verizon knows darn well there is tons of companies out there scamming people with these premium charges ..... yet they offer no protection at all to the loyal customers. I have 5 lines and have been a loyal customer for years (formally alltell). One day i was billed from 4 companies i never heard of ....... funny thing is it was the same day I placed several items on craigslist for sale with that cell number on it. All i got was customer service saying ....... " you had to of signed up" No that is a load of crap i never signed up for anything ........... They told me i would have to text cancel to each of them to get them to stop which i did I even had a block put on every line for premium messaging ............. 40 dollars for nothing ......... i was robbed ......and next bill yet again another 40 dollars .......... this is a load of crap and again verizon refused to credit my bill or help in any way ............ all they could say was well you wont get billed again ........... what a way to treat your customers I am seriously thinking about switching to another provider and i hope others do the same
Thanks to the community for the feedback! Scruff001, I've spoken on the topic of Premium Message Services on the forums before. It was a very detailed explanation of how the service providers charge for their services. I won't bother you with the details here. I did want to mention that (like any other billable service provider including VZW), Premium Message Services have billing cycles. Meaning that if they start billing you on the 15th of the month, it's likely that they will bill you again on the 15th of the following month and so forth.
I don't know when your VZW bill cycle date occurs or when this Premium SMS set your lines up, but I can give you an example timeline of why you saw two bills:
Example:
June 02: Premium SMS starts billing
June 10: VZW generates a bill, featuring charges for the Premium SMS that were assessed on June 02
July 02: Premium SMS bills again
July 04: You review your VZW bill for payment, notice the charge and ask for the services to be blocked
July 10: VZW generates a bill, featuring charges for the Premium SMS that were assessed on July 02
August 10: VZW generates a bill, but no more charges for the Premium SMS appear

Premium messaging mystery

I received a $9.99 charge for premium messaging. According to Verizon Wireless, my phone somehow signed up to receive MLB scores on a monthly basis (my phone is not actually receiving the service, and of course no one in my house signed up for it - we don't even follow baseball). They even had the date I supposedly signed up for the service (Jan. 20). I also contacted the service provider, and they said the only way to sign up for the service is to enter the cell phone number on their website, and when a pin number gets texted to my phone, I enter the pin on their website. They said someone would have to have physical access to my phone in order to sign up for this service, and that all of their systems are automated. I went back through all of my messages - I never received any kind of pin number in December or January, and of course, I don't actually get the MLB service either. So it begs the question - how does my phone number get billed for a service I didn't sign up for and don't receive? I asked Verizon if my phone could have been hacked, and of course they said no. Right.
The charges were removed, and my phone number has been blocked from receiving all premium messages, but unless the service provider's automated system screwed up and started billing my number without sending me the service (or sent the service to another phone), I gotta believe my phone was hacked. Anyone else have this happen?

Hello happy community members,
How people are signed up for premium text messaging without their knowledge has always been a mystery to solve. Such messages come in some many forms that it's difficult to pinpoint it's origins. I can assure you that I can help you get to the bottom of this and resolve this once and for all. The first thing I recommend is that we go through the opt-out process. On your bill, there should be a five or six digit number next to the premium text message and it's charge. This is the number that we need to unsubscribe to this service. Simply send a text message to the five or six digit number with one of the five words below:
Stop
Stop All
Quit
Cancel
End
Unsubscribe
Once you have sent a text message with one of the words/phrases above then you will receive a cancellation text reply advising that you have successfully opt-out. Also, in this text message will be some contact information to the company that billed you for the service. If you would like to pursue a refund for any charges that you may incur then this information will be very useful. Oftentimes, there will be an e-mail address or an 800 number to call. If you are curious as to how the service was signed up for then they are able to verify the date, time, and device that the premium service was subscribed on.
As a customer, you have two options on how to prevent this from happening in the future. If you do not use text messaging the you can block the text messaging service altogether from your mobile number. If are using text messaging on your device then we offer a premium text messaging block. Assuming that you are not using another form of premium messaging, then this may be the best option for you. If you would like to know more about how these options work, please reply to this posting with your concerns.
Thank you...
ArnettH_VZW
Follow us on Twitter @vzwsupport

When I run a diagnostic on my network connection, Itunes says that a secure connection was not found giving the following message. Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Hewlett-Packard HP Pavilion dv6700 Notebook PC iTu

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {588EB1BD-8374-43B1-B687-C47C33764298}
Description:    Intel(R) Wireless WiFi Link 4965AGN
IP Address:    192.168.1.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Sun May 15 20:23:07 2011
Lease Expires:    Mon May 16 20:23:07 2011
DNS Servers:    192.168.1.1
Adapter Name:    {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description:    Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

HT1349 Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."

Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
Ron

See Troubleshooting issues with iTunes for Windows updates.
tt2

What are the different messages that OCOD may return for a web service requ

Hi,
Please give me feedback on the questions below, concerning the limitations of web service, and messages which may return.
1) What are the different messages that OCOD may return for a web service request? I need all the messages of all the scenarios which OCOD can meet, for example:
- If the file is rejected (Error message)
- If the file is accepted (to clarify that the records have been created)
- if the application is unavailable (maintenance or web service is down)
2) How many request can we send simultaneously, and how many records we can make per second?
Best Regard,

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Service contract determination for support messages

Hi Gurus,
I have the requirement for automatic determination of service contract for support messages created.
Which rule i should use for automatic determination of sales and service organization for the support messages
Please help me
regards
Naveen

Hello Solman Gurus
Please help for my issue,,, if anyone could...
Full points will be rewarded
regards
Naveen kumar

Watch for " premium messaging service "

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