We are on holiday in Mexico. Our iPad has no problem connecting to the Internet through a subscription WiFi network. But, both of our laptops can not with the same password. What can we try?

We are on holiday in Mexico. Our iPad2 has no problem connecting to the Internet through our hotel's subscription WiFi network. But, both of our macbookpros can not with the same password. What can we try?
We can join the network, but can not access the Internet. The password is correct. We have tried network assistant and diagnostics, restarting the laptops, re-joining the network. Our iPhone 4s also works all the time.
Same location. Signal strength is good.

Since I couldn't figure out a way to edit our original post, here's another potential clue.
Our laptops, when in System Preferences>Network, say "WiFi has the self-assigned IP address of XXXXXXXXX and will not be able to connect to the Internet".
Strangely, my six year old MBP running OS 10.6.8 accessed the Internet straight away, just by opening Safari to my home page. My wife's six month old MBP running OS 10.7.2 could not.

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