We are unable to find a user that matches the Rep.ID and Password you have entered. Please verify and try again. work on IE but now Firefox
We are unable to find a user that matches the Rep.ID and Password you have entered.
Please verify and try again.
I get this error when trying to access my Wild Tree web site
http://resources.wildtree.com/MyWildtree/RepLogin.aspx?ReturnUrl=%2fmywildtree%2fMain.aspx
I can log in just fine to the main page, but then they make you log in again as you go deeper into the site for Security reasons. But when I log in the 2nd time, I get the above error. Help
This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Note that you may have to enable third-party cookies for that domain or for visited sites.
*Tools > Options > Privacy > Firefox will: "Use custom settings for history"
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
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