We cannot get our Ipad Air to charge. We have tried the wall plug and the computer plug in. It just gives us a message saying it's not charging.
We cannot get our iPad Air to charge. We have tried the wall plug and the computer plug in. It just gives a message saying it's not charging.
Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom
Similar Messages
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help me my ipod 4th generation will not charge. i have tryed a wall ataptor an other computers.What should i do? Should i get a new ipod or should i try and get a new charger and see if that helps.It has not been changing for two weeks straight now .Help Please.
Either your USB cable for the charger has been damaged or the part of the iPod where you insert the USB cable is damaged. This usually happens due to water damage or carelessly removing the USB plug off from the iPod. Hope this clears some doubts
You might also wanna try and check with the Genius Bar at Apple, they usually know whats wrong. -
I cannot get my iPad air iOS 8.1.2 to talk to my epson wf 3640 which driver is 9.31. Both are on the same network so I am not sure why it is not working. Any help or suggestions would be greatly appreciated. Thanks
Hi otterSD,
When it comes to using AirPrint and it is not seeing your printer, the check the troubleshooting below to get it sorted out. You have already made sure it is on the same wireless network, so check to make sure that the printer does not need attention with any errors and check Epson’s website if there is any firmware updates for the printer.
About AirPrint
http://support.apple.com/en-us/HT201311
If you're unable to print
Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."
Make sure your printer has paper, and enough ink or toner installed.
Make sure your printer is connected to the same Wi-Fi network as your iOS device.
Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.
Take it easy,
-Norm G. -
hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..
Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I was wondering if there's a way to connect to my work server from my home iMac i7. I can't seem to get Share Screen to work. I have tried connecting to server using the vnc but doesn't work.
The easiest way would be to use Back to My Mac, but that will only work if the server is a Mac running OS X 10.7 or later and you have the cooperation of the network administrator.
OS X: Using and troubleshooting Back to My Mac with your iCloud account -
Can someone please help??? I received am IPad air in November for my birthday and have not been able to use yet, I could not get it to connect so I returned it for another iPad air. And cannot get it to connect to wireless either. I have three other iPad 2's and laptops in home and everything connects with no problem. What is the deal with these iPad airs? My husband took the iPad to Apple store, it works there but didn't change anything so it won't work at home. Do I need to step down to old IPad since that's all that will connect in home. This is crazy,!!! How can I get my IPad air working in my home.???
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I cannot get my sound to work. I have checked the system prefemces and nothing shows up, and nothing is editible. I have rebooted and restarted it one million times, in safe mode too. When ever I try to adjust the volume a crossed out cirlce appears. I have no idea what people say about a red light, but I've checked and I cannot see one. I don't know what to do. Help? Thanks so much in advance.
Have you tried a PRAM reset?
http://support.apple.com/kb/ht1379
Do the earphones work?
Ciao. -
HBO gives me a message saying that my browser does not support the service and that I need Safari 3 or higher, I have an ipad 3 and just downloaded the last version of Ios from Itunes, so I believe I should have the last safari version
If someone knows what may be happening please tell me
ThanksYou can't watch HBO using the Safari browser on the iPad at all. HBO has an app in the App Store called HBO GO. You must subscribe to HBO in order to use it
https://itunes.apple.com/us/app/hbo-go/id429775439?mt=8 -
My IPAD has a blank screen. It is on and working because I can hear the ping of my emails arriving. I turned off and on as best I could which is tricky as the screen is blank. I synced with itunes and checked for updates. All ok.
Screen is still blank.
I can reset the ipad but I did this a month or so ago and it took forever and it lost all of my music which then took forever to get back on properly.
SO If I can avoid this I would.
Any help would be so appreciated!!
ThankyouTry reset iPad (not Restore)
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Hi
My USB CF (Compact Flash) Card reader is not mounting on my 2.5 GHZ Intel Core i5 iMac anymore.
Last week it worked fine to get pictures from my camera but now it won't mount at all.
I ejected it in the correct way rather than just disconnecting it but now i cannot get it to remount!
I cannot even see it in the disk utility or system profiler.
I have tried another card reader (a brand new one bought today) and the same problem exists. I've also tried different cards to see if that made a difference and they still arent being picked up on the Mac.
I have done all the usual things like rebooting, unplugging all other USB devices and then trying but nothing has worked.
I'm a photographer and I'm at my wits end here. I know the cards are fine as i have been using them without issue and they are also new.
Note: If I plug the camera in directly to the Mac, the Mac picks it up just fine as it always has done. Its just the card readers that it wont pick up anymore.
If anyone has any ideas at all other than the following (my so called friends advice) you'd earn my undting love:
Buy a PC
Use the camera (Thats why i bought the reader in the first place - importing RAW files from the camera is SLOW!)
Replace your CF cards (I have three 8GB cards two of which i had never used til today and they dont work either!)
Buy a new card reader (this is the 5th one in two days - none work on the Mac)
Many thanks in advance!
LIsaOK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount..... -
I used a link in an email to check the status of a repair from Acer and received the error "customercare.acer.com uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided.
(Error code: sec_error_unknown_issuer)". I tried going directly to the Acer website, and went to support, then to check case status. I received the same error. I reactivated IE 10 on my OS and had no problems with certificate errors. I use McAfee Antivirus suite from ATT Uverse, but the troubleshooting did not indicate any settings for that, only ESET and Bitdefender.Could you take a look at the certificate details?
If you click "I understand the risks" and "Add Exception", then the "View" button, does it look at all like the attached? I suggest using a new window to compare because when the certificate viewer is open, you cannot switch tabs in the same window.
You can cancel the viewer after checking, you may not want to create an exception until getting further comments. -
We cannot get our iPad to AirPrint to hp 6700 printer even though the printer is recognised.
We are unable to air print to our hp 6700 printer. Can anyone help?
Is it an AirPrint printer?
iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
How to Enable AirPrint on a Mac and Use Any Printer
http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
iPad Power: How to Print
http://www.macworld.com/article/1160312/ipad_printing.html
Check out these print apps for the iPad.
Print Utility for iPad ($3.99) http://itunes.apple.com/us/app/print-utility-for-ipad/id422858586?mt=8
Print Agent Pro for iPad ($5.99) http://itunes.apple.com/us/app/print-agent-pro-for-ipad/id421782942?mt=8 Print Agent Pro can print to many non-AirPrint and non-wireless printers on your network, even if they are only connected to a Mac or PC via USB.
FingerPrint turns any printer into an AirPrint printer
http://reviews.cnet.com/8301-19512_7-57368414-233/fingerprint-turns-any-printer- into-an-airprint-printer/
Cheers, Tom -
cannot start apple mobile device. error code 193: Oxc.1
Actually my iTunes just started!!!!
So if anyone else is having this problem, the last thing I tried was copying the QTMovieWin.dll from my C:\Program Files (x86)\Common Files\Apple\Apple Application Support folder to my C:\Program Files (x86)\iTunes folder and started my iTunes Helper.exe
Hope that can help someone! -
My new IPAD 2.0 keeps freezing on the current application. When I hit the button on the IPAD it does not go back to the icon "desktop"....I have restarted several times and reset my settings and it is still happening. HELP.
You'll have more success getting an answer to your questions, if you post them in the appropriate discussion board....
https://discussions.apple.com/community/ipod/ipod_touch -
My wife is a huge fan of ancestry.com. She is kicked out of ancestry searches. We have tried google yahoo bing but to no avail. Apple stock answer --- ancestry.com problem. Ancestry.com stock answer ---Apple problem. Has anyone out there have the answer? My wife needs to work her family trees and I need a happy wife.
It's either a Flash problem or a Java problem. Ancestry.com have always been troublesome on a Mac.
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