We have both Firefox 3.6.17 and 7.0.1 on our desk top. I am trying to delete 3.6.17 but the remove button will not work. We continually receive a message that the 3.6.17 is interfering with the updates for 7.0.1. How can we delete 3.6.17?

How to delete firefox 3.6.17

In my case it seems that Firefox just doesn't "see" (or can't find?) the coupon printer application anymore after the FF update. (and yes, my add-ons are enabled - to answer the tech support people's first question).
For me, the coupon printer doesn't even show up in my Firefox "Add-Ons" list anymore. Is that what people typically see when they're saying the coupon printer "doesn't work" with FF? The coupon printer was visible on the add-ons list before my FF update, and now it's totally Gone! It seems that Firefox just doesn't "see" (or can't find?) the coupon printer application anymore since the FF update.
When I'm on the coupons.com site and I click "print coupons", it tells me I haven't installed the application. But it Is installed on my computer, I can see it in my folders, and it works on IE, so it's definitely there.
BTW - I have uninstalled/reinstalled the coupon printer application. I have tried all the suggestions on the Mozilla help/forum sites, as well as the Coupons.com web site. I have closed and re-started Firefox after the installation. I have also shut down and restarted my pc after installation. I tried installing the application with Firefox open, and tried it again with Firefox closed. I've even cleared out all my cookies/history associated with Coupons.com.
... I can't think of anything else to try, except for the "solution" of using IE for coupons.
If it Really is a problem on the Coupon.com end of things, do you think it's worth it if we bombard the coupons.com support team with messages saying they need to fix the problem? (or just a waste of time?) ;(

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