Web Analysis: error while trying export to Excel!

Hi,
if I try to export an report in WA to Excel, the following error occured:
"HTMLViewer on <SERVER> can't be downloaded ..." (error message is originally in german).
Has anyone an idea how to solve this problem?
Thanks in advance!
Stefan

Hi Stefan,
If you are just using SSL and IE 7 there are two possible solutions/workarounds to your problem.
1. install WA SF 11.1.1.3.25 Patch 9672346: Oracle Hyperion Reporting and Analysis 11.1.1.3.25 Service Fix for Web Analysis (if you have 11.1.1.3 version )
or
2. Use provided workaround
1. Disable IE Advanced Property "Do not save encrypted pages to disk".
2. Read article: http://support.microsoft.com/kb/323308 and complete the following steps:
a. Start Registry Editor.
b. For a per-user setting, locate the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
For a per-computer setting, locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
c. To override the directive for HTTPS connections, add the following registry value: "BypassSSLNoCacheCheck"=Dword:00000001
d. Quit Registry Editor.
NOTE: it might be possible that another key needs to be added:
"SSLPragmaNoCache"=Dword:00000001 It depends on IE version and is explained in the article.

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