Web cam wont work

I just upgraded to the new Windows 10 and I cant get camera (webcam) to open pops up a screen saying  something went wrong  make sure your camera is connected  and not being used in another app. I checked and its not. Please help..

If System Report / Hardware / USB does not list a camera, you have a hardware problem.
Is the computer still under warranty? If it is take it to an Apple store. Check warranty here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Even if it is not under warranty, have it checked out at an Apple store. There is no charge for diagnosis.

Similar Messages

  • May web cam wont post pic?

    my web cam wont post pics now?? Have a feeling my daughter did something???

    Hello jennifer2000000,
    Let's see if we can get your issue resolved. Before I can do that though I'll need to know what computer you have and if it has an internal webcam or an external webcam.
    Where are you posting pictures to?
    You said now, so am I wrong to assume that it used to work?
    What operating system does your computer run?
    Does the webcam work for video, but not stills or does video not work as well?
    If I have helped you in any way click the Kudos button to say Thanks.
    The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
    - Friendship is magical.

  • How can I get my web cam to work in Adobe Connect ?

    This is actually an end user's question that I am having trouble answering to...
    We use Adobe Connect to give online language classes, the end user is one of the students.
    I cannot find the right Support answer to give him.
    Problem:
    My camera does not work when I connect to Adobe's rooms but camera works fine with other software.
    Even though I suspected my old camera was working fine, yesterday I went ahead and bought a new camera. 
    I thought perhaps my webcam software may have been a problem, so I bought a different type camera with different software. 
    Even after removing all the old software, same result:  
    I surmised the problem might be caused by my firewall and security software, so once I tried changing the permissions for Adobe, and my Webcam, but that didn’t work.   
    Another time, I restarted my computer right before class and then turned off my firewall completely so there would be no interference but to no avail. I’m totally perplexed.  
    Isn’t there anyone else experiencing a similar problem?   Has anyone else found a solution? 
    I run Windows Vista with McAfee Internet Security Software.  I always reboot the computer before class and open no other programs other than Google Chrome. 
    I now have a brand new Microsoft LifeCam Cinema Camera with LifeCam 3.5 Webcam Software. 
    I test my camera before going online.  It always works fine.   Then I shut down the camera program and login into class.   
    When I “connect webcam” in the room, the light on my camera comes on (suggesting that it is ON), but only a black image is transmitted to the room.

    Check to see if you have Google Voice installed. If so, remove it and see
    if your problem vanishes. If not Google Voice, check to see if you have
    any other communications software which interacts with your cam and
    disable it. This was the problem I had with a similar problem on a Mac.
    MosesJOI <[email protected]>
    10/13/11 12:08 PM
    Please respond to
    [email protected]
    To
    jsb152 <[email protected]>
    cc
    Subject
    How can I get my web cam to work in Adobe Connect ?
    Re: How can I get my web cam to work in Adobe Connect ?
    created by MosesJOI in General Discussion - View the full discussion
    Thanks a lot Heyward for the swift reply !
    I sent the advice out to the end user, but unfortunately this wasn't the
    solution.
    His reply is below :-
    The default resolution of my new camera is already set at 640x360, but I
    went ahead and tried several lower resolutions (e.g. 424x240; 320x240; and
    160x120) but none worked in the room - camera still showed up as black
    blank screen.  Also, as far as I can tell, I don’t have the option of
    adjusting the frame rate.
    I started playing around with my Internet Security Settings to see if they
    might be playing a role. So far, all to no avail.
    Hmm...quite a tricky one - webcams always are - maybe if he can find a way
    to adjust the frame rate (?).
    He's going to fiddle about with the settings a bit more and see if
    something does the trick.
    If anyone has had a similar problem and found an ingenious solution,
    please jot on a note on this thread.
    Replies to this message go to everyone subscribed to this thread, not
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  • Can't get web cam to work with Yahoo messenger

    I can't get my web cam to work with my Yahoo messenger but it opens up with the Cam assistant thats all it will do.
    Can someone help me with this problem and get it working with Yahoo messenger?

    Hello
    Before you start MSN disable Camera Assistant Software. When MSN starts try please to check cam functionality under Audio and Video Setup. On step 3 you will have Webcam Setup.
    Please select there Chicony USB 2.0 Camera.
    The camera should start and in test window you should have picture.
    Can you use it now?

  • Updated iphone to iso6 and now camera wont work, any suggestions

    updated iphone to the new software, and now my camera wont work. When you click on it it stays blank.

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Web cam stopped working with Windows 7 (but works fine with Ubuntu Live CD).

    Since two days my web cam stopped working. I am using Windows 7 64 bit and I have a Toshiba L505d S5992. It does not show in Device Manager and Windows Update doesn't recognize it, manually I can not install it, so my best guess it was broken.
    But then I tried the LiveDVD of Ubuntu 10.10 (64 bit) and it recognized immediately my web cam and the blue light came on. I have no clue what happened with Windows 7 but it's getting very frustrating.
    Any help would be very welcome at this point.

    Download the webcam application for your unit from this website.
    Uninstall it on the programs and features then installed the downloaded webcam application.
    Hope this will help you solve the issue.

  • Web cam not working on my hp pavilion13 x360

    when i got my hp pavilion 13 x360 product no j4z70ea#abu the web cam was working but now i can not get it to work when i turn on cyberlink youcam 5 it just keeps saying that do i want to use hp smart view hd cam when i click yes the same message keeps comeing up and the cam is not evern listed on skyp i have tryed reinstaling the soft were but this dose not help can you please help me with this problem

    Hello @drifterboy,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I have read your post on how the webcam is not working on your notebook computer, and I would be happy to be of assistance!
    Since you have attempted to remove and re-install the software, I recommend returning your system back to a previous restore point when the webcam was working. This can be done by following this document on Using Microsoft System Restore (Windows 8).
    If the issue persists, I also suggest performing a backup and recovery of your Operating System. This can be done by following this document on Backing Up Your Files (Windows 8), as well as Performing an HP System Recovery (Windows 8). This should help return your system back to factory defaults.
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • After update to 11.2.202.228 mz USB 1.1 web cam stop working

    Hi,
    I have a camera from MediaTech company, it is written on it MT400 and serial number 2604050599. Before latest update it works, after install newest version of Flash Player it stop working. I tested it on http://testmycam.com as one of Adobe employee advices on forum but I have only black rectangle. On top left corner of this rectangle it is written Camera: USB PC Camera (SN9C 102) , FPS 10. I disabled Hardware acceleration but problem remains. 
    As I remember this camera is USB 1.1. Does new Flash Version support USB 1.1?
    I have checked on Device Manager on my Windows XP Home Edition 2002 Version with SP3 device driver version it is written:
    Manufacturer : Sonix
    Driver date: 2004-04-02 (I can't find newer drivers on web )
    Driver version: 4.6.6.1
    Is it bug or Flash Player stops supporting such devices?
    Regards

    I pressed Allow, before pressing Allow background was grey, after Allow
    it gets black. I see the name of this camera on list. I also try another
    camera from Logitech (I can't remember what name was it, but one of the
    newest) and everything works which suggest it is strictly related with
    this specific camera which I'm using.
    Regards
    W dniu 2012-03-31 08:39, Nodster pisze:
    >
          Re: After update to 11.2.202.228 mz USB 1.1 web cam stop working
    created by Nodster <http://forums.adobe.com/people/Nodster> in /Using
    Flash Player/ - View the full discussion
    <http://forums.adobe.com/message/4304094#4304094

  • How can we get the web cam to work with sykpe or any out going calls

    can get the web cam to work with skype

    Hey there,
    What model laptop is this? Are you using the built-in webcam or is this a external web cam? Also what operating system are you using?
    Thanks!
    Sean
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Web Cam not working on envy m6. Followed troublesho​oting link already

    Hi, web cam stopped working after Win 8.1 update.
    Your official troubleshooting didnt help
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03430151&tmp_task=solveCategory&cc=us&dlc=en&lc​...
    In device manager TrueVision Hd device works properly, and windows says that drivers are up to date, and so steps in a link above are useless for me. Meanwhile Cyberlink You Cam says that my cam is not installed. What should i do? Maybe i need to revert back to win 8 (from win 8.1). How can i do tihs? 
    plz help

    Hi FIXMYWEBCAM,
    Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY m6 Notebook and having Webcam issues. Have you tried to uninstall the TrueVision Hd device? If you do restart the Notebook after you uninstall it. It should install the current driver for you. Have you tried to use the automated troubleshooting for Windows 8.1? Here is a document on how to restore your Windows to 8.
    Hope this helps,
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Web cam is working , but wont connect to messenger

    I have a HP TouchSmart desktop. I know the cam is working ,and it works on Skype , but will not work on Yahoo messenger .Iwould appreciate if some one knows how to solve this problem .  Thanks ! Oh and I'm not real savy on computers .

    Hi @jgd1 ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP TouchSmart 300-1017 and Webcam not working on Yahoo Messenger. Being this program is not working correctly I would consult Yahoo for Help. It is not a hardware issue as it works with Skype.
    I would uninstall and reinstall it as this usually works.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My ipad 4 front camera wont work

    My front camera just turns into shutter screen and wont open.
    I tried to turn off and on the ipad, but when i use the front camera. It still wont work.
    What should i do? Please help... Thanks in advnce

    If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
      Apple Retail Store - Genius Bar              

  • LT2223 ThinkVision Monitor - Inbuilt Web Camera not working

    Hi
    I am using a LT2223zwC monitor which has a built in Web Camera but does't seems to be working - Skype cannot detect the camera and I have no idea how to get it work. Tried the Lenovo Web Conferencing from Control Panel, it only allows me to adjust the Speaker and Mic.
    Any assistance is much appreicated.
    Many thanks.
    Gilar

    Thanks For Information..
    But I Am Using Microsoft Lifecam Studio Download Latest Software Microsoft life cam Version 4.25.512.0
    This Is Not A Driver Issue This is Application Issue Or Windows 8.1 Issue 
    I Check 3 Different Camera but Any camera Not Working 
    I Check 3 Different Pc..
    But In Windows 8.1 That Thing Not Work !
    But This Thing Working Ok With Windows8
    This Is Majjor Issue Of Microsoft Windows8.1 
    If I Download Other Store App Like Cammix The Software Give Me Hint..
    Showing Me Error Like..
    "windows.media.capture"media
    capture is not registered, (This Error
    Is Showing In Cammix Application)
    And Microsoft Have To Provide Something To As...
    Thank You For Support....

  • MY LAPTOP SPEAKER & WEB CAMERA NOT WORKING

    DEAR SIR/MAM,
    LAPTOP: HP COMPAC Presario F700
    Sl No:CNF812576M
    P/No:kp171PA#ACJ
    1.laptop speaker not working
    2.Web camera photos cant to save to any drives.
    pls reply me to solve the problems.
    Regards,
    sureshkumar s
    salem

    Hi  ,
    Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
    I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP 15-r250tu Notebook and issues with the WebCam and Nokia phone. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that might need updating.  Here is a link to troubleshoot the Webcam in Windows 8.1. I would uninstall the software for the Webcam and download it from the document on how to reinstalling the original webcam program that came with your computer. Figure 2: Drivers and Applications Reinstall. Here is a link to help with the Nokia phone. They are the best suited to help troubleshoot their device and they would be happy to help you out. I hope this helps. Thanks.

  • Built in Camera wont work

    Ive had this computer for about 6 months now and after enjoying using photo booth and a working camera for 4 months it wont work any more. Every time I open photo booth it says that the camera is either unconnected (unlikely) or its in use by another application. When i check to make sure that all other application are closed i still says the same thing. I've created new accounts on my computer to see if it will work but of course it dosen't. Is there any thing i can do to fix this? Or is it pretty much done for? Please help! thanks

    Hello glamette
    You've received some good advice above. At this point, if your problem remains, you can use the suggestions in Apple's How to Troubleshoot iSight to see if the iSight itself might be the problem. If so, you will need service by an Apple professional.
    EZ Jim
    PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.2)  External iSight

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