Web Conferencing Compatibility service not installed on Lync 2013

Hi I recently deployed Lync 2013 and have moved a handful of users. I’ve noticed that the Web Conferencing Compatibility service is not listed in my list of services. I have enabled
Web Conferencing in the Topology; the Web conferencing service itself is there. I can telnet to port 8057 but obviously not to 8058. Without this I’m guessing users on Lync 2010 cannot connect to a web conference hosted on the new pool (once simple URLs are
updated to point to the new Front-End). Can anyone advise why it may not have been installed and a suggest a solution; maybe it could be rectified by re-running the Lync Server Components install from the Deployment Wizard?
Thanks.

Hi shoc86,
Most of the problems are removed by updating the software so first i recommend you to update the app. even
after that the problem is not resolved u can contact the Microsoft Customer Care

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