Web Link function on Adobe Connect

I am using the web link function on the adobe connect. When I share the link and click browse to the link opens on my page but not on the students. They can copy and paste the link into a browser but I am wondering if there is a way to have the link open on there screen instead of having them copy and paste.
Help!
Vanessa

When using the web links pod in Connect, if a Host or Presenter uses the Browse To function, it should force everyone in the room to have that URL open in their web browser. However, Pop-up blockers can prevent this from happening. If a Participant in the meeting uses the Browse To function, then it should only launch the link in that individual's browser.
I don't see any options in Connect to change that functionality, so I would suspect that something on your students' computers is preventing the link from opening.
Are your students able to open hyperlinks in the chat pod, or in a object in the Share pod (PPT or PDF with hyperlinks in it)?

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hi carlozezza,
here's how i do it:
• create your button. This can be anything form text, graphic, image to a photoshop .psd
• on the second line of tools at the top of your muse document, look for "Hyperlinks:" this is in blue to indicate it's a drop down menu
• on it's drop down, select "Open link in a new browser or tab" this will make it easy for people to get back your website
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Adobe Connect 8 - Recordings

Hello,
I need help understanding the Universal Voice Solution or a comparable substitute for a situation I am in with adobe connect 8. I am trying to basically learn how I can sync up an audio recording from a teleconference with a web cast recording from Adobe Connect. Can you advise on how this might be done? Below is a link I found on recording meetings.
From a business perspective, I am hosting a conference with my company’s teleconference subscription, while presenting a PowerPoint through adobe connect. What is the best way to record this event?
http://help.adobe.com/en_US/connect/8.0/using/WS96dfbb4497115962-25dd06be1220a345bb8-8000. html
Jason Tarde | Project Manager
m: 414.899.7898 | e: [email protected]
1423 W. Henderson Street, Unit 2 | Chicago, IL 60657

The Universal Voice option would probably be the best way to do it. How it works, is you give Connect the information on dialing into your phone bridge and it calls in and is a participant on your phone bridge. It then can record anything it hears.
To set it up star in your My Profile link available at the top right hand side of any page on the server. Then you will need to set up a new audio provider under My Audio Providers, then associate it with your account in the My Audio Profiles. You can then associate the UV set up with a meeting room at the bottom of the Edit Information tool. This walks throuhg the steps of setting up the UV for your account. Not that the admin setup is the same as the My Audio Providers setup, the difference being that only you see the profile in your setup, while everyone can see and use the one setup on the Admin side. http://www.connectusers.com/tutorials/2009/11/uv_admin_setup/

Retrieving information from Adobe Connect XML API

Hello guys. I'm very newbie working with Adobe Flex and Connect API...
I'm trying to get some informations from an Adobe Connect Pro Server using API.
I made a HTTP request to the server and I'm receiving the right response from the server (I see from the response body in network monitor).
In the function that I'm handling the results, I need to get the fields TYPE and SCO-ID, from the XML that I received.
The problem is... when I walk through the response, to get those values, flex can't understand that one of the fields in the response are named by SCO-ID...
This is the function I'm trying to use...
protected function breezeSCO_resultHandler(event:ResultEvent):void
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<results>
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I believe that the error is because the minus signal that identifies the field, because when I removed the '-id' from the field, the error goes away.
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Thanks, and sorry about my english!

Well... I found that others Web Services of the Adobe Connect have the same minus signal to identified the fields on the XML that is returned from the server, like the url-path that have the url for the meeting room. And I can't get those values too.... =/
<sco sco-id="11451" source-sco-id="" folder-id="11450" type="folder" icon="folder" display-seq="0" is-folder="1">
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Any tips?

Web Link Buttons with Variable URLs

Hey all:
I asked my question earlier in the general InDesign section of the forum, but a helpful user suggested I repost it here as it will take some scripting magic to accomplish:
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We have an Excel file that lists all the details of our products - name, description, title, image, category, etc. I have used Data Merge to create this 300 page document rather than hand-copy each product's information to a single page.
Unfortunately I am now stuck - I have designed the catalog in such a way that I have an image that I want to make a button which, if the person wishes to purchase a product, will take them directly the the product page online where he or she can add it to the shopping cart. This is great, but I cannot seem to find a way to make the image button's link a variable as the rest of the page content. Links to each product page are included in the CSV file, but without a variable web link method, I would have to create the unique links individually, which kinda defeats the purpose of using Data Merge anyway.
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Huh, that error seems really mysterious. (I had assumed your initial problem was from targetting the ESTK instead of targetting ID, and when you said "hangs at the for loop" you meant the actual "for(..." line.) I'd be curious...if you run the broken version and after it hangs, try typing in the JavaScript console:
   p
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which ones work and which fail?
In CS5, script labels got a bit more annoying to use. I think you might be better off using text box names instead.
Name the text box in the Layers panel by click-pause-click-ing it (wow, what an unfamiliar UI!) and assigning a name to it.
Suppose you name it "url".
Then instead of "p.textFrames[0]" (or p.textFrames.item(0)), you can use "p.textFrames.itemByName('url')".
Hopefully this doesn't get messed up across the data merge.
To use the script label, you need this horrid construction:
var j;
for (j=0; j<p.textFrames.length; j++) {
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        t = p.textFrames[j];
        break;
though if your InDesign is screwed up, you might need to change [j] -> item(j) again. Maybe you should Replace Your Preferences (http://forums.adobe.com/thread/526990).

Launch Adobe Connect from Application

I have a custom C#/WPF application that allows a user to interact with a remote traveler. The application will do the following things:
Launch Adobe Connect
Login to an Adobe Connect account
Send the remote traveler a link to that Adobe Connect session
Interact with the remote user with video/audio via Adobe Connect.
For steps 1&2 I show an embedded html window with the link to login to the account. This works fine. After the login succeeds, Adobe Connect takes over the entire screen, which then hides my custom application.
Is there a way to do this type of launch without Adobe Connect taking over the screen? I would like to keep it in a browser window of my choosing so I can organize my user's screen.
Or - is there a better way to launch Adobe Connect from a custom application?
Thanks

This appears to be a bug/issue with Connect 9.3. Adobe Connect User Community

Adobe Connect 9 Telephony Adaptor Development API Download

This page:
http://www.adobe.com/devnet/adobeconnect.html
has a link to the Adobe Connect 9 Telephone Adapter Development API but it's just a link to the help docs. Where is the link to download the associated SDK code?

I too believe that what you are trying to accomplish does not need an SDK. The API calls will suffice and as Jorma pointed out, there is no separate SDK for that.
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Adobe Muse (2014.3) "Add Web Font" Function Not Working As Expected - Newly Added Fonts Become Unavailable Though Shown

Hello.
This has also been posted in the Community: Adobe Muse Bugs forum.
I've been having some odd/irregular issues though they have now become fairly predictable in nature. The issue is in regards to Adobe Muse (2014.3) and the availability of web fonts provided through the applications "Add Web Fonts" feature. Once added they perform as expected but then become "unavailable." Full details below. I have been a Creative Cloud Complete subscriber for a number of years so am fairly familiar with the way in which the system works minus a few issues that have popped up now and then, this one included.
System Info:
Adobe Creative Cloud (Full Subscription): Version 1.9.1.474
Adobe Muse: Version 2014.3
OS X Yosemite: 10.10.2
Here is a recap of what has been taking place. I'll detail the bug as best I can.
1. Created new Adobe Muse project. Everything normal.
2. Chose to add a new font through the "Add Web Fonts" function within Muse. A note, my Creative Cloud App is running/open at all times (in file synch mode).
3. Chose new fonts using above. All seemed fine (see screenshots below).
4. Fonts also were indicated as being "Synched" within Creative Cloud (screenshot below).
5. As expected the two fonts were added to the list of available Web Fonts within Muse (first screenshot below - left). I added them successfully to my site. Well after a number of hours I went back to this same font selection menu within Muse and the fonts were still visible yet the sub-menu that one would expect showing various forms (i.e. Bold, Italic, etc) was not available. In a sense the font could not be chosen from the list even though the name is clearly visible (second screenshot below - right).
Have no idea what may have been wrong. Saved Muse project, closed and reopened - nothing changed. Created new project - fonts still "shown" in menu but can't be used. Did find a vague description using Google of similar problem (different application) which recommended closing Creative Cloud Desktop App and reopening as one possible solution. This DID WORK initially yet the problem, though corrected for a period of time (few hours at most), would reappear again where one would again see yet not be able to choose from the two Web Fonts. Went so far as to uninstalling the Creative Cloud Desktop application and reinstalling. Still have not solved the problem.
Any thoughts as to what this may be would be welcome. Restarting the CC app each and every time the fonts become unavailable is quite time consuming to my workflow.
Thanks!

Abhishek,
Thank you for the reply. Wanted to comment on a few things.
I reviewed the other post that you've referenced. Nothing unusual jumped out at me as something that I was not aware of. I'm running an older iMac that is in good working condition. 2.4 GHz Intel Core 2 Duo, 24" screen. I know this issue is fleeting, as I stated earlier typically can be corrected with a restart of the CC Desktop application (that I am always running at startup). I have not been able to determine that shutting down Muse corrects the issue. I would, at this time say it doesn't.
I did open InDesign and see if the fonts in question, Open Sans and Open Sans Condensed, were present and usable. They were. The fonts are shown as being synched in my CC Desktop app window (even if they are not "installed" in Muse). That is expected but it may be a bug in how Muse brings in a font from those that are already synched to your CC account. I don't know enough about how that works to comment.
And just to complicate matters, Muse seems to be working again, the fonts that is. I brought them back in and they are showing up in all locations (which there are actually three - see screen shots).
First is primary text menu dropdown (to right of orange "Text").
Second is if you click orange Text link. Another drop down menu appears.
And lastly, the Text Panel to right of screen.
I also wanted to add this extra bit of information, for what it is worth. When the issue arises and you do not get the sub-menu dropdown showing various styles of the font (italics, bold, etc.), one can use click on the missing font if you had used it previously and it is present in the "previously used font" list.
Cheers!

How can I get my web cam to work in Adobe Connect ?

This is actually an end user's question that I am having trouble answering to...
We use Adobe Connect to give online language classes, the end user is one of the students.
I cannot find the right Support answer to give him.
Problem:
My camera does not work when I connect to Adobe's rooms but camera works fine with other software.
Even though I suspected my old camera was working fine, yesterday I went ahead and bought a new camera.
I thought perhaps my webcam software may have been a problem, so I bought a different type camera with different software.
Even after removing all the old software, same result:
I surmised the problem might be caused by my firewall and security software, so once I tried changing the permissions for Adobe, and my Webcam, but that didn’t work.
Another time, I restarted my computer right before class and then turned off my firewall completely so there would be no interference but to no avail. I’m totally perplexed.
Isn’t there anyone else experiencing a similar problem?   Has anyone else found a solution?
I run Windows Vista with McAfee Internet Security Software. I always reboot the computer before class and open no other programs other than Google Chrome.
I now have a brand new Microsoft LifeCam Cinema Camera with LifeCam 3.5 Webcam Software.
I test my camera before going online. It always works fine.   Then I shut down the camera program and login into class.
When I “connect webcam” in the room, the light on my camera comes on (suggesting that it is ON), but only a black image is transmitted to the room.

Check to see if you have Google Voice installed. If so, remove it and see
if your problem vanishes. If not Google Voice, check to see if you have
any other communications software which interacts with your cam and
disable it. This was the problem I had with a similar problem on a Mac.
MosesJOI <[email protected]>
10/13/11 12:08 PM
Please respond to
[email protected]
To
jsb152 <[email protected]>
cc
Subject
How can I get my web cam to work in Adobe Connect ?
Re: How can I get my web cam to work in Adobe Connect ?
created by MosesJOI in General Discussion - View the full discussion
Thanks a lot Heyward for the swift reply !
I sent the advice out to the end user, but unfortunately this wasn't the
solution.
His reply is below :-
The default resolution of my new camera is already set at 640x360, but I
went ahead and tried several lower resolutions (e.g. 424x240; 320x240; and
160x120) but none worked in the room - camera still showed up as black
blank screen. Also, as far as I can tell, I don’t have the option of
adjusting the frame rate.
I started playing around with my Internet Security Settings to see if they
might be playing a role. So far, all to no avail.
Hmm...quite a tricky one - webcams always are - maybe if he can find a way
to adjust the frame rate (?).
He's going to fiddle about with the settings a bit more and see if
something does the trick.
If anyone has had a similar problem and found an ingenious solution,
please jot on a note on this thread.
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Adobe Connect Pod Functionality: Move it to a second monitor?

Has Adobe ever thought about adding the functionality to move a pod onto a second (dual) monitor while inside an Adobe Connect room? We currently use simulators in our courses and it would be nice if our students could detach the simulator pod from the main room and move it to their secondary monitor.
Thank you,
Luis Duran

Thanks LDuran, for raising the use case. I suggest you provide a formal request to the product team for their consideration. Please use this web form Adobe - Feature Request/Bug Report Form. It shouldn't take more than a few minutes to submit the feature request.
regards,
Ashish

Adobe Connect Web Sevices - CMS Integration

Hello,
our company would like to intrgrate Adobe Connect Pro with e-learning solution using Adobe Connect Web Services API.
It seems possible http://www.adobe.com/devnet-archive/acrobatconnect/articles/firstapp.html
Here are our questions:
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Q2: 1 host is 1 person than can manage 1 conference at a time. Is this 1 host bound to 1 adobe id account?
Q3: we want to be able to have up to 20 simultaneous conferences in each 20 participants. Analog to 20 classrooms 20 students each. What kind of license must we buy?
I called adobe support, no clear answer, called resellers, the same, Hope hiere someone will know.
thanks,
Sylwester

Muse itself publishes all the html pages to the same folder and hence assumes that there is no multi-level folder structure for html pages. Please note that Muse uses document-relative referencing in menus i.e. href="index.html" and not root-relative referncing i.e. href="/index.html". Now if you add some third party content/link that leads to a page/content inside a directory or URL referring to a subdirectory, then a menu link referring to "index.html" would actually be referring to an index.html page in the current subdirectory and hence breaking the original intended reference.
To get around this, a simple workaround is to use the Manual mode of menu creation and explicitly specify /index.html or /about.html, etc for the menu item hyperlinks. This would help you create a menu with links using root-relative referencing that will not break even when you go deeper into subdirectories.
Hope this helps.
Cheers,
Vikas

Problem with Adobe 9.5.2 stalling when appending Web Links

Every time I go to append a multi-level web link to a PDF using Adobe Acrobat Pro 9.5.2 it stalls (this problem also occurs on a computer I have with Adobe Acrobat Pro 9.2 installed). I have tried repairing the program, installing updates, and restarting the computer with no luck. This problem only started happening 5 days ago after using the program with no problems for over a year. How can I fix this? Steps to reproduce the problem: 1. Open PDF. 2. Click on Advanced > Web Capture > View Web Links 3. Select desired web link > click "Properties" > chose number of levels or entire site > Press OK 4. Select desired web link again > click on Download Results: Adobe starts to convert the web link for a few seconds and then stalls for hours with no success on a web link that previously only took two minutes to convert a week ago. Sometimes it will crash and I get the message "Adobe Acrobat has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Expected results: To be able to append the multi-level web link to the PDF.

Hi Jamie,
I was able to reproduce this crash. I've logged a bug with our engineering team. When I hear more, I'll update this thread.
I do not have a workaround for this issue at this time.
-David

How can I download a .pdf document from a web link without Adobe Reader starting automatically and i

How can I download a .pdf document from a web link without Adobe Reader starting automatically and preempting the download?

That depends on your operating system and browser. On Windows, e.g. using Firefox, you right-click on the link, then select 'Save link as...'.

Java.lang.NullPointerException while creating virtual classroom via Adobe Connect 9 Web Services

Hello all, I am trying to create a virtual classroom via Adobe Connect 9 Web Services with the code below.
https://XXXXXXXX.adobeconnect.com/api/xml?action=sco-update&type=virtual-classroom&name=My Virtual Classroom&folder-id=1358451232&date-begin=2014-01-02T10:00&date-end=2014-01-02T11:00
And the result below:
<results>
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</results>
What could be the reason of this problem? I need your help.

Hi Teomanx
To create a virtual classroom, you have to give type=meeting & icon = virtual-classroom. So the correct syntax is :
https://XXXXXXXX.adobeconnect.com/api/xml?action=sco-update&type=meeting&icon=virtual-clas sroom&name=My Virtual Classroom&folder-id=1358451232&date-begin=2014-01-02T10:00&date-end=2 014-01-02T11:00.
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Thank you

Pdf/adobe acrobat web links yield black screen

When I click on some web links I receive only a black screen ...
Examples are:
http://www.montereylawngarden.com/pdf/remuda_supl_0404_03.pdf
http://www.clcaslo.org/j_ip/downloads/sloxpress0412onlineV2.pdf
I keep all software updated as prompted, including Adobe, Mac and Word ... etc.
I run disk utilities Repair Disk Permissions each time I update or add software, and then Log Out, Shut Down or Restart ...
Is there some setting on my Mac I must adjust ?
Thanks Dale38

Back up all data.
In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
If you still have the issue, repeat the above steps using this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Web Link function on Adobe Connect

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