Web server connection error

I have had my printer for about 8 months.  (I use eprint from my tablet).  It has worked fine until last week.   I am now geting a server connetion error, unable to connect to server.  I have unplugged the router, modem and printer.  Then plugged them back in one at a time.  It is connected to a wireless internet.    

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can find the DHCP range of the router using its internal settings page or in its manual. Use the CD that came with your router or type the router's IP address (ends in .1) into a browser.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.  <<< The DNS could be your problem.  If this does not work, try Google's DNS 8.8.8.8
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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  • My iPhone gets a "web server proxy error" connecting to wifi @ home

    Ever since installing Comcast Xfinity with Motorola SB6121 and Apple Extreme 5th generation, my iPhone 4 gets a web server proxy error or similar message for any apps seeking to go online.  My iPod Touch 3rd generation works as does my MacBook Pro.
    I've reset the router, harangued Comcast (no help - it's your phone, sir), rebooted the iPhone, checked all my settings (VPN - what's that? it's not connected), Proxy in the VPN settings is set to off. The phone will show the signal and it will check Apple Mail but Safari, Google APP anything needing web access will either hang or give the proxy error message.  Apple Customer Care said call Comcast, Comcast said call Apple & I'm surprised to find little help on the web.
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         -> renew lease may work
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    The problem appears to be where multiple machines or devices are using the same router. The iPhone 3GS assigned an IP Address in order of preference, therefore 192.175.1.1 and then 192.175.1.2 etc. The iPhone 4 will assign a strange IP address which the router will not accept. You therefore need to look at the other devices linked and see what number is next in the sequence. Then go to static on the top tab and type in the IP adress manually followed by the Subnet mask, router and DNS details. Once you have completed the info press the DHCP button and HTTP Proxy as off - this is important.
    2.
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    So basicly I created a new WiFi hotspot on my iMac, then I connected my iphone to it and it WORKS!
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    This has solved loads of people who have this issue and have used an alternate DNS setting.  Below are instructions for both iPhone OTA and on you Mac
    If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
    Change DNS Servers
    Settings -> Wi-Fi
    Click the blue arrow on your connected network
    Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
    Try again
    If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
    If you are getting the error message "Unable to check for update" when you try through iTunes
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    Choose Apple menu > System Preferences, and then click Network.
    Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
    Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
    You can use OpenDNS
    208.67.222.222
    208.67.220.220
    or
    You can Google Public DNS if you want
    8.8.8.8
    8.8.4.4
    I have actually repointed my routers DNS so all my devices now point to OpenDNS servers

  • Web Services Server Connection Error

    Although I was able to add my printer to hpeprintcenter successfully, after a few hours it was showing disconnected.  When I pressed refresh I received a popup saying my printer had been removed.  After clicking ok on the popup my printer was still listed and it's state was disconnected.  Some advice I read suggested I disable Web Services from my printer's menu and renable it which would give it a new email adddress.  I disabled it, but now when I try to enable Web Services the printer displays "Server Connection Error There was a problem connecting to the Server. Touch retry to connect again, or OK to Exit.".  I have retried multple times for the last 12 hours with no success.  Any suggestions?

    I don't want to jump to that conclusion just yet. When you set the static IP from the front panel of the printer, did it let you set a static DNS? The static DNS is the important part of that step. If it didn't let you set the static DNS, go into the printer's EWS by typing it's IP address into a web browser. Set the printer to use Google's DNS (Preferred = 8.8.8.8 : Alternate = 8.8.4.4). Once you set the static DNS, power down the printer and router. Turn the router back on first and let it stabilize before turning the printer back on. It normally takes a minute or two for a router to stabilize. Let me know what happens.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • When trying to initiate Web Services getting server connection error

    HP PhotoSmart 5510, 6510 and 7510 all get Server Connection Error when trying to do the initial Web Services setup.  I connected with no problem to my wireless router and have received an ip address but all three printer give me the same error when trying to set up web services.  Any insight would be appreciated.

    Hello cdecicco,
    I answered a post with similar issues where someone was unable to connect to Web Services on their printer. Here is the link:
    http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/ePrint-3070A/m-p/1250295#M15308
    Let me know if this helps or you need more assistance.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Web Services problem - Server connection error

    Hi everybody.
    When i try to enable the Web Services i get an error. I am connected to the internet (WiFi) and the connection is ok.
    The error is the following:
    Server Connection Error
    The printer was unable to connect to the server. Check the internet connection and try again, or enter a proxy address.
    I do not have a proxy, and the internet connection is ok! Why do i get this problem?
    Thank you very much.
    This question was solved.
    View Solution.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can find the DHCP range of the router using its internal settings page or in its manual. Use the CD that came with your router or type the router's IP address (ends in .1) into a browser.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.  <<< The DNS could be your problem.  If this does not work, try Google's DNS 8.8.8.8
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Photosmart 6520 Server Connection Error: -1: Apps don't work and Scan to email doesn't work

    My HP PhotoSmart 6520 has a persistent error to connect to the server and therefore Apps and Scan to email doesn't work.
    I have manually set DNS to 8.8.8.8 / 8.8.4.4, I have installed latest driver on my Macbook pro, I have updated firmware, but still not working. Weird is also that in my ePrintCenter, the Apps I see there are not in line with thos visible on the printer.
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    Hi Jack6520,
    Welcome to the HP Support Forums.  I see that you are unable to connect to the apps and use the scan to email feature of your Photosmart 6520 printer due to a server connection error.
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    What version of Mac OS X are you using? whatsmyos.com
    Are there any cables other than the power cable connected to the printer?
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Will someone please help me set-up Acrobat to send a PDF via webmail?  Acrobat returns a message "Server Connection Error .... Port 143 unavailable"

    Will someone please help me set-up Acrobat to send a PDF via webmail?  Acrobat returns a message "Server Connection Error .... Port 143 unavailable"

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  • Phototsmart 5510 ePrint server connection error

    Hi,
    I have a Photosmart 5510 with Windows 7.  I am trying to turn on the ePrint service, but it has to run an update before it will enable.  However, every time I try to enable it it gives me a "Server Connection Error" after trying to connect to the server for a minute or two.  The printer is connected to a network with internet and I have no problems accessing every other feature.  I have also tried to download the firmware update from the HP support but when I run it I am told there are no supported devices connected to the computer, regardless of usb or wireless connection to the printer and full drivers being installed.  Is there a way I can do a factory reset on the printer or manually install firmware?
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    Hi @iliaunt,
    Welcome to the HP Support Forums. I see that you are getting a connection error message when trying to enable the web services of your Photosmart 5510 printer.
    Please set a manual IP address and manual DNS server for the printer. I have included a link to another post that has the steps, including screen shots, of how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
    Please let me know how it goes.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Deskjet 5525 Server Connection error 403 - scanning documents

    I cannot scan and send documents/photos to email or computer. It is connected wirelessly to internet, but keeps coming up with Server Connection Error : 403. I have reset to factory settings on the printer, but no change.
    What do I do, to be able to scan? My computer is a Mac using OS X Yosemite

    Hi @ FF9451,
    Welcome to the HP forum. I see you have two separate yet similar issues with scanning.
    I would like to help you with these issues.
    I just want to doubble check, is it a Deskjet 5525 or Photosmart 5525?
    The first issue i would like to address is the scan to email. This one is the same with either a deskjet or a photosmart.
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    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Server Connection Error 403 - HP Photosmart 6520

    My scanner all of a sudden stopped working and I got "Server Connection Error 403" 
    How do I fix this?

    Hello @SeanTK ,
    Welcome to the HP forums.
    I understand that you are getting a Server Connection Error 403.
    I would like to help.
    You would only receive the 403 error if you are using scan to email.
    There are a few things you can try to resolve this issue.
    Hard reset the printer.
    While the printer is turned on, unplug the power cord.
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    Unplug the power to your router for about a minute.
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    This will provide you with a new pin.
    If you need further deatail on any of the steps, please let me know.
    You can also call our Cloud Services at 855-785-2777.
    If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Hours:
    Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
    Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
    Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
    Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Every time i try and get on the apps it comes up with server connection error

    every time i try and get on to the apps it keeps comeing up with server  connection error -1

    Hi,
    Please refer the link below to troubleshoot the issue
    http://h30434.www3.hp.com/t5/Printer-Networking-an​d-Wireless/Web-Services-problem-Server-connection-​...
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Problem with scanning - printer display shows "Server connection error"

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  • Why am I getting this error message when trying email a PDF?Server Connection Error. Please verify that port 143 is available for connection on your machine or contact your administrator.

    My Inspector for my house sent me his report via PDF that I had to access from an online link. I downloaded it but cannot forward it in an email to my insurance company who is requiring a copy. I get this error report every time:
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