Web Services Interface to AS400 for Automatic Bill Payment

We need the ability via our UCCX 7.01 SR5 environment to allow customers to call in via IVR and make a payment to our billing system which runs on our AS400.  We would prefer to use a web services interface.  I'm comfortable with basic scripting but have a feeling this will require more advanced scripting then what I'm comfortable doing.  I'd first like to know if interfacing with an AS400 is possible without having to purchase anything else and if so what would be required?  Nuance license, etc?

Tim,
     This could get very complex very quickly depending on what you are wanting to do.  You will likely need at a minimum some sort of Text-to-Speech(TTS) and Advanced-Speech-Recognition(ASR) server as well as the requsite licenses for your UCCX box.  Once you get this setup and licensed the real fun begins.  You'll need to record the various prompts and work with a vendor to create the necessary scripting.  While I'm sure UCCX can do this through various scripts it's not a easy thing to do.  You'll definately need to look into the licensing aspects of this from a UCCX side and then the time and money from a scripting point of view.  If you reference the scripting guides for your release of UCCX I think you'll find the starter scripts you need there.  Hopefully this helps you in the right direction, please let me know if there are other questions you have that I can help you with.

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