WebCamCenter error and more
Today I installed a new Live! Cam Vista IM on my DELL WinXP machine.
When running WebCamCenter and pressing "Capture" the following happens:
1. Video window appears, text at the bottom says "Initializing camera..."
2. Error window pops up:
CTNullCam: WebCamCenter.exe - Application error; The instruction at "0x002b0f0" referenced memory at "0x002b0f0". The memory could not be written.
The application then freezes up.
Happens every time.
- Installation was OK
- online registration and updates were OK.
- System restart does not help.
- In Control Panel's Scanners and Cameras section there is no entry for the camera.
- The camera works with Skype.
- The camera does not work with MS Powertoy "Timershot".
- At installation time (or just thereafter) there was a complaint about "C:\Documents and Settings\LocalService\Desktop" not existing.
just checking precisely where you are in the troubleshooting process.
have you worked through the possibilities from these documents?
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
Similar Messages
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Linux-3.1.8-1-i686 Errors and more
The recent linux updated yielded this:
(1/1) upgrading linux [######################] 100%
>>> Updating module dependencies. Please wait ...
>>> Generating initial ramdisk, using mkinitcpio. Please wait...
==> Building image from preset: 'default'
-> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
==> ERROR: invalid kernel specifier: `/boot/vmlinuz-linux'
==> Building image from preset: 'fallback'
-> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img -S autodetect
==> ERROR: invalid kernel specifier: `/boot/vmlinuz-linux
I'm not sure how this came about, but obviously rebooting wasn't pretty and (I believe it was during init) gave me:
ERROR: Unable to determine major/minor number of root device 'y'.
So I booted from liveCD, mounted everything and used chroot to try installing the package again to which it worked. Rebooting again the regular boot option in grub was broken, but luckily the fallback worked. Even now that I'm inside my system without a liveCD, installing the package again gives the same errors it did originally At this point I think my best bet would be to just copy my fallback options to my normal method and be done with it, but I'd like to know what might have caused it and a more elegant solution. Thanks ahead of time.The fallback image generation fails the same way the default, yet it somehow works.
Have you tried examining your /boot? -
Errors and more, my first illustrator script
First, I should mention that I started scripting for Photoshop about a month ago and have had some really motivating successes there. It led me to this one task we have that is just incredibly repetitive and boring in Illustrator that I want to script.
I haven't gotten all the pieces in here that I need so far, and any form of help would be greatly appreciated, whether just suggestion, or really whatever. I don't mind doing research and trying things out myself.
The purpose of this script is to open a template file we have on our network drive, ask for a folder with a collection of files (these are files provided to us that contain the info we need to make labels), place one, save with a specific name, and start over, placing the next file, till they are all on the template. We do this before we can create labels for our products. There are weeks when it has to be done 50+ times and that's pretty mind-numbing.
The steps I think I need are:
ask where the provided files are that need to be placed
open template file
make sure the folder chosen has the right type of stuff in it (PDFs)
place the first file at specified coordinates
embed the link
lock the embedded link
ask user to proof information on screen (ok to continue, cancel to stop and let user interact with file on their own) (95% of the time, there are no errors)
use the embedded link's name as the name of the file and save it to a specific network location
repeat until all the files in the chosen folder have been done
I've been lurking around here for a couple days, reading up on how Illustrator works with scripting and have broken off bits and pieces of different scripts to adapt for my purposes. So far, this is what I've come up with:
function getLabelRequests() {
return Folder.selectDialog('Please select the folder containing label requests:', Folder('~/Desktop'));
function placeLabelRequests(selectedFolder) {
var myDoc;
if (selectedFolder) {
var fileRef = File("/Volumes/myNetworkLocation/myTemplateFile.ai")
open(fileRef);
myDoc = app.activeDocument;
var firstImageLayer = true;
var thisPlacedItem;
// create document list from files in selected folder
var fileList = selectedFolder.getFiles();
for (var i = 0; i < fileList.length; i++) {
// open each document in file list
if (fileList[i] instanceof File) {
// get the file name
var fName = fileList[i].name;
// check for supported file formats
if( (fName.indexOf(".pdf") == -1)) {
// skip unsupported formats
continue;
} else {
// Give the file the name of the image file
File.name = fName.substring(0, fName.indexOf(".") );
// Place the label request on the artboard
thisPlacedItem = myDoc.layers['Job Form'].placedItems.add();
thisPlacedItem.file = fileList[i];
thisPlacedItem.position = [15,-45];
thisPlacedItem.embed();
if( firstImageLayer ) {
// display error message
alert("Sorry, but the designated folder does not contain any recognized image formats.\n\nPlease choose another folder.");
myDoc.close();
getLabelRequests (placeLabelRequests());
else {
// display error message
alert("Rerun the script and choose a folder with label requests, if you please.");
// Start the script off
placeLabelRequests (getLabelRequests ());
So obviously there's no loop in there, which is one of my problems at this point. I know what each of these chunks of code do, but can't necessarily understand all the syntax. Particularly things like
for (var i = 0; i < fileList.length; i++) {
I know it's saying that the variable i is zero, and while the list of files is greater than i, do whatever that last bit means, but I don't really know why it works or how it was constructed originally.
I haven't specified the save either, which might be why I'm running another of my problems, but I don't know how to get the name of the link to be the name of the file when it's saved. I also haven't given it a confirm to let the user proof either.
Here's my list of problems:
Running the script returns the image format error, even though the folder selected contains PDFs (I suppose I don't need to confirm the files are PDFs, that could just be incumbent upon the user)
Running the script places all the files into one iteration of the template (this may be because I haven't gotten the save or the loop in there, but I think it has more to do with the function being set up the way it is)
Obviously, it doesn't save with the link name as the file name
I don't seem to be able to figure out how to lock the link after it's embedded.
I also wonder if there's a way to, rather than opening-placing-saving-closing-repeat, to open-place-save, delete-placenext-save, delete-placenext-save.
Phew, sorry for the short novel.
Here is a copy of the template … or not. Can I not embed files in the post that aren't images?
Here's a JPG of the AI file that I use as a template
This document has two layers in this order normally:
Artwork
Job Form
And here are the blocks I'm using as placement for the information we are provided. These are taking the place of the files that need to be placed, and again, were PDF files, but I'm uploading as JPGs because I either don't know what I'm doing, or you can't upoad those file types.I worked around the place options for the PDF by adding in a function I found on this forum. It detects clipping masks and deletes them.
There's one line in here that doesn't do anything, and I'm figuring out if it needs to be changed. After the clipScan function runs, I'm telling Illustrator to place a variable at a specific position, but because clipScan modifies the variable, it no longer recognizes that group of page items as the variable. Temporarily, I've used the original place position to make sure the link sits right where I want it to, but I have to make sure that the files we are provided never look any different.
If they do, I'll need to asign a new variable and set the position after clipScan runs, I think. If it's necessary, I'll update with the fix, otherwise I think this is the final script.
#target Illustrator
app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS;
function getLabelRequests() {
return Folder.selectDialog('Please select the folder containing label requests:', Folder('~/Desktop'));
function placeLabelRequests(selectedFolder) {
var myDoc;
if (selectedFolder) {
var fileRef = File("/Volumes/graphics/Standards/Job Forms/Label Job Form-5C.ai")
var thisPlacedItem;
// create document list from files in selected folder
var fileList = selectedFolder.getFiles("*.pdf");
for (var i = 0; i < fileList.length; i++) {
// open each document in file list
if (fileList[i] instanceof File) {
//open job form
open(fileRef);
myDoc = app.activeDocument;
// Place the label request on the artboard
thisPlacedItem = myDoc.layers['Job Form'].placedItems.add();
thisPlacedItem.file = fileList[i];
thisPlacedItem.position = [-50,10];
var myLinkName = myDoc.placedItems[0].file.name
thisPlacedItem.locked=true
thisPlacedItem.embed();
var clippingCount = 0
clipScan(myDoc)
thisPlacedItem.position = [15,-45];//this is the line that isn't doing anything right now.
redraw()
//make sure the placed job form has the correct information
var proof = confirm ("Does the job form have the correct information?", true)//needs the redraw step above or nothing shows when the alert happens. Redraw forces Illustrator to display the actions performed so far.
if (proof) {
IllustratorSaveOptions = new IllustratorSaveOptions()
IllustratorSaveOptions.compatibility.ILLUSTRATOR15 //some of our printers have yet to upgrade
var onPO = Folder ('/Volumes/graphics/ •••Drafts•••/ • Draft Labels/ •On PO')
var saveFile = File(onPO + '/' + myLinkName);
myDoc.saveAs (saveFile, IllustratorSaveOptions)
else alert ('Make note of the file with an error. This file will not be saved.')
app.activeDocument.close (SaveOptions.DONOTSAVECHANGES)
else {
// if user cancels action, display message
alert("Rerun the script and choose a folder with label requests.");
// run the script
placeLabelRequests (getLabelRequests ());
//////////////////////////function to remove clipping paths from placed item, thanks to KennethWebb, Muppet Mark and CarlosCanto on the Adobe Illustrator Scripting forum.
function clipScan (container) {
for (i=container.pathItems.length-1;i>=0;i--) {
var item = container.pathItems[i];
if (item.clipping == true){ //screens for locked or hidden items (removed this after true: && item.editable == true so it no longer screens for locked or hidden items
container.pathItems[i].remove();
clippingCount++; -
Help please? Static audio, Crashes, ActionScript Errors and more issues with Flash Player 16
So, this is the first time I'm posting in here and I'm sorry if I mess up or smth.
Anyway, this is what happened:
- Firefox tells me Flash Player 15 is vulnerable
- I update to the newest version
- After the update I run into several things that are highly annoying.
First of all:
- I can't watch any livestreams anymore, neither on picarto nor on twitch. The video keeps loading and buffering, then works for a second or two and then goes back to buffering OR alternatively the video would stop whilst the sound continues or vice versa. (My wifi connection is super fast and I never had any problems until the update)
- On youtube videos only load for a second or two, then the audio vanishes and the video crashes. (Never had that issue before, EVER)
- The audio is incredibly wonky, aka, depending on the bass or sounds I hear static noises and weird sounds. (This only happens on videos that require flash, the sound is fine when playing CDs )
- When watching videos and pausing it or going back a few seconds to rewatch something, the audio suddenly is completely gone.
- Flash player crashes A LOT
EDIT: Another Issue appeared:
- When watchign videos using the Blip player (used by some websites) I get ActionScript errors which then result in crashes
I'm using:
Packard Bell EasyNoteLS
Windows 7 Home Premium
Firefox 34.0.5
Adobe/Shockwave Flash 16.0.0.235
What I've tried to do:
- revert back to an older version of Flash (but it kept telling me to update so I gave up on it)
- Try to enable "hardware accelaration" BUT, when right clicking on the Flash Symbol on Adobe's site FF freezes and tells me that Flash player crashed
- Found out that I already have hardware accelaration enabled and it still keeps crashing
- I deleted all of its local cache
- downloaded and installed the debug version
But none of it helped in the slightest.
I really hope someone can help me fix this OR that adobe soon comes with a patch/update that fixes all these things ;_____;
Thanks for reading and helping!Just to let you know, I don't tend to send all reports but here are a few from within the last week:
[@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | CCliModalLoop::BlockFn(void**, unsigned long, uns…
https://crash-stats.mozilla.com/report/index/8f9d816a-8fa9-475a-9b6c-b660a2150109
https://crash-stats.mozilla.com/report/index/a415ab2a-1321-4056-b263-83c212150109
I tend to submit crash reports most of the times lately but yeah--
Also, someting that really bugs me are these Actionscript errors because I can't upload a crash report for those--
(they are more rare now but still happen occasionally)
EDIT: Added photo of one of the Actionscript Errors when trying to play videos using the blip-player -
Errors, Errors, and More Errors
I am having massive problems with our Sql Server (v8 sp4)/Websphere (5) application.
We rolled out a new version of our (previous stable) J2EE application at the beginning of December 2005. Our app uses container-managed transactions, no entity beans.
We immediately began experiencing blocking processes. KILLing the blocking process almost always resulted in a few widowed and orphaned records.
I tried tuning the connection/transaction/context. Previously, the app created new connections for almost every function call to every bean. I changed the configuration to share the same connection for all the calls. The problem reduced slightly.
I have tried reducing the number of queries in each transaction. No help, either.
Today, I checked the logs and we are getting a crazy collection of database errors:
- "Statement is closed"
- "ResultSet is closed"
- "Invalid parameter binding(s)" (lots of these!)
- "No valid transaction context present"
- "Transaction is ended due to timeout"
- "Transaction has already failed, aborting operation."
As well as Java exceptions like:
- "NullPointerException"
- "SQLException: DSRA9002E ResourceException with error code null"
This makes no sense whatsoever. We didn't make massive changes to the code. Our changes focused on some new beans, new JSPs, etc.
Any ideas?
Russell T
Atlanta, GA (USA)I apologize for explaining badly the connection setup. We are using connection pooling (through Websphere).
What I intended to say was that we were acquiring connections from the Context willy-nilly throughout the code. I created an abstract bean that every session bean extends in order to eliminate redundant code.
The abstract session bean gets its connection like this:
Context envCtx = (Context) new InitialContext();
String dataSourceName = (String) envCtx.lookup("java:comp/env/dataSourceName");
DataSource dataSource = (DataSource) envCtx.lookup("jdbc/" + dataSourceName);
connection = dataSource.getConnection();The Websphere admin has even tried additional tuning of the connection pool settings, such as size, timeout, reap time, etc. -
"event cannot be created...server error", and more
I have NEVER been able to reliably or consistently have iCloud sync calendar events between my iPhone5, iCloud and MacBook Pro (all running latest software). Occassionally if I enter an event on the phone it'll show up on the iCloud account (and vice versa), but certainly not always, or even most of the time. Events entered on the Mac virtually never sync to anywhere else. [Contacts, no problem.] I tried reinstaling Mntn Lion and for about five minutes several test events from each of the three sources (phone, iCloud and pwrbk) did show up in the other places but then it reverted to the inconsistent, useless behavior as before.
Now I can't even create events on the web: when I try I get a message: "This event couldn't be created because of a server error; please try again." This happens regardless of browser (Chrome, Safari or Firefox). Tried creating a new iCloud acct but no work.
Is anyone able to help: would appreciate (love, love, love) a step by step walk through the necessary steps on each device to make thi happen. Without this functionality I have to always carry around the Pwrbk to have my calendar available, missig out on one of the major functionalities offered by these devices.
Many, many thanks and a golden star to anyone who can help ne through this.
Thanks, Aloha,
Ali B.I used to have 2 calendars on my Mac before using iCloud (Home and Work) and I backed them up by exporting to .ics files. I had so much headache with the iCloud syncing that decided to create a new Apple ID and to start everything new.
I first imported the Home and Work ICS files into my Mac and then I created a new "Family" calendar for my family's activities. Only the new Family calendar gets synced by iCloud. The Home and Work calendar would not get synced. I tried entering my calendar item from Mac and from my iPhone. Only the new Family calendar gets synced. So weird.
And when I tried entering something from iCloud.com, I get the same "This event couldn't be created because of a server error; please try again." message.
Any advice would be much appreciated! -
I have a Canon MX882 printer and more often than note get an error message that says "Printer not Connected." When I check the printer itself, I get confirmation that the access point is connected. I tried reloading the software and that seemed to have solved the problem for awhile but I'm experiencing the same problem. Any ideas what is causing this?
Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT -
some one can help me please
i have no idea what i must to do.
an unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.The Exception Handler gave all the info that you need. No need to print the whole stack trace.
The exception handler says
Exception Details: java.lang.IllegalArgumentException
TABLE1.NAME
Look in the session bean (assuming that is where your underlying rowset is). Look in the _init() method for statements similar to the following:
personRowSet.setCommand("SELECT * FROM TRAVEL.PERSON");
personRowSet.setTableName("PERSON");
What do you have? -
iTunes gives me an error and asks for re-installation, the error is "The procedure entry point CMBlockBufferCopyDataBytes could not be located in the dynamic link library coreMedia.dll", and the iTunes can not be lunched any more.
can you please help, as I also tried to re-install it but prEntry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of. CoreMedia.dll is part of Apple Application Support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
I changed my HD "C". After reinstalling P Element 2 I got a problem. I can't open Photoshop Element. Error message is "Your working disc is full" But I have 61Go free on "C" HD and more than 1To free on "D" disc.
Try resetting the pse 2 preferences and see if that clears things up.
reset preferences
Press and hold down the Shift+Ctrl+Alt keys just after starting the launch of pse 2
Keep holding the keys down until you get a dialog asking if you want to Delete the Adobe Photoshop Elements Settings File
Press Yes -
I get more and more "input/output error" I erased and reinstalled
I am getting more and more "input/output error" on a multitude of subjects . I cannot repair the problem even though I have done a complete erase and instal.
I have a core duo intel based unit with 4 GB ram running 10.6.7.It sounds like your hard drive is failing. If you haven't already done so, back up as much data as you can, then take the unit to an authorized service provider for testing.
-
I need your help with a decision to use iPhoto. I have been a PC user since the mid 1980’s and more recently have used ACDSee to manage my photo images and Photoshop to edit them. I have used ProShow Gold to create slideshows. I am comfortable with my own folder and file naming conventions. I currently have over 23,000 images of which around 60% are scans going back 75 years. Since I keep a copy of the originals, the storage requirements for over 46,000 images is huge. 180GB plus.
I now have a Macbook Pro and will add an iMac when the new models arrive. For my photos, I want to stay with Photoshop which also gives me the Bridge. The only obvious reason to use iPhoto is to take advantage of Faces and the link to iMovie to make slideshows. What am I missing and is using iPhoto worth the effort?
If I choose to use iPhoto, I am not certain whether I need to load the originals and the edited versions. I suspect that just the latter is sufficient. If I set PhotoShop as my external editor, I presume that iPhoto will keep track of all changes moving forward. However, over 23,000 images in iPhoto makes me twitchy and they are appear hidden within iPhoto. In the past, I have experienced syncing problems with, and database errors in, large databases. If I break up the images into a number of projects, I loose the value of Faces reaching back over time.
Some guidance and insight would be appreciated. I have a number of Faces questions which I will save for later.Bridge and Photoshop is a common file-based management system. (Not sure why you'd have used ACDSEE as well as Bridge.) In any event, it's on the way out. You won't be using it in 5 years time.
Up to this the lack of processing power on your computer left no choice but to organise this way. But file based organisation is as sensible as organising a Shoe Warehouse based on the colour of the boxes. It's also ultimately data-destructive.
Modern systems are Database driven. Files are managed, Images imported, virtual versions, lossless processing and unlimited editing are the way forward.
For a Photographer Photoshop is overkill. It's an enormously powerful app, a staple of the Graphic Designers' trade. A Photographer uses maybe 15% to 20% of its capability.
Apps like iPhoto, Lightroom, Aperture are the way forward - for photographers. There's the 20% of Photoshop that shooters actually use, coupled with management and lossless processing. Pop over to the Aperture or Lightroom forums (on the Adobe site) and one comment shows up over and over again... "Since I started using Aperture/ Lightroom I hardly ever use Photoshop any more..." and if there is a job that these apps can do, then the (much) cheaper Elements will do it.
The change is not easy though, especially if you have a long-standing and well thought out filing system of your own. The first thing I would strongly advise is that you experiment before making any decisions. So I would create a Library, import 300 or 400 shots and play. You might as well do this in iPhoto to begin with - though if you’re a serious hobbyist or a Pro then you'll find yourself looking further afield pretty soon. iPhoto is good for the family snapper, taking shots at birthdays and sharing them with friends and family.
Next: If you're going to successfully use these apps you need to make a leap: Your files are not your Photos.
The illustration I use is as follows: In my iTunes Library I have a file called 'Let_it_Be_The_Beatles.mp3'. So what is that, exactly? It's not the song. The Beatles never wrote an mp3. They wrote a tune and lyrics. They recorded it and a copy of that recording is stored in the mp3 file. So the file is just a container for the recording. That container is designed in a specific way attuned to the characteristics and requirements of the data. Hence, mp3.
Similarly, that Jpeg is not your photo, it's a container designed to hold that kind of data. iPhoto is all about the data and not about the container. So, regardless of where you choose to store the file, iPhoto will manage the photo, edit the photo, add metadata to the Photo but never touch the file. If you choose to export - unless you specifically choose to export the original - iPhoto will export the Photo into a new container - a new file containing the photo.
When you process an image in iPhoto the file is never touched, instead your decisions are recorded in the database. When you view the image then the Master is presented with these decisions applied to it. That's why it's lossless. You can also have multiple versions and waste no disk space because they are all just listings in the database.
These apps replace the Finder (File Browser) for managing your Photos. They become the Go-To app for anything to do with your photos. They replace Bridge too as they become a front-end for Photoshop.
So, want to use a photo for something - Export it. Choose the format, size and quality you want and there it is. If you're emailing, uploading to websites then these apps have a "good enough for most things" version called the Preview - this will be missing some metadata.
So it's a big change from a file-based to Photo-based management, from editing files to processing Photos and it's worth thinking it through before you decide. -
ITunes 9.1.1 - "Encountered an unexpected error and has to close"
Hi I downloaded the latest iTunes upgrade and ever since I've been having problems.
iTunes will be fine until I sync my brand new iPod Nano and then I get a Windows message saying "iTunes has encountered an unexpected error and has to close". Then everytime after that, whether the iPod is plugged in or not, I get the same message.
Has anyone else had this problem and been able to resolve it?Sorry about the continued questions (this one is a bit odd).
Then after that, as soon as I click the iTunes icon, I get that message, regardless of whether the iPod's plugged in or not.
In some ways, the oddest thing is that you can get iTunes launching again after the issue starts happening.
Does the error when trying to launch go away after you restart the PC? Or do you have to do something different?
If it's clearing up after a restart, could you check something for me?
Provoke the nano-plugging-in error. Don't try to open iTunes again just at the moment.
Now bring up your Task Manager. Go into the processes tab. Click the "Image name" header to sort the processes alphabetically. Even though you've had that error message, is there still an iTunes.exe process listed in that tab?
If so, right-click on the process and select "end process". Does Windows let you end the process? If it does, can you launch iTunes again without the error?
(Trying to work out here if you're getting an an unusual variation of problems associated with security software interference with syncing, or possibly an idiosyncratic sort of iTunes preference files issue. Both can sometimes be associated with "unknown module" crashes, although I tend to expect something more like an iTunes.dll to be cited as the faulting module if that's afoot.) -
Unity Connection 8.6.2 report error and issues
Hello,
I found some other hits on this error and tried the workarounds (restarting tomcat, and report data harvester) but am still getting "Unable to find any report data based on parameter(s)" for a certain timeframe on multiple reports when I know activity occurred in that timeframe.
User Phone login report, Outcall Billing Detail Report, others.
CUC version is 8.6.2.20000-2
Problem is during this timeframe someone dialed into system and changed the transfer extensions to various LD numbers throughout an entire day and the reports aren't showing these outcalls. Call Manager CDR data show the calls being placed from Unity VM ports and the Unity Conversation Manager traces I grabbed for the timeframe show the calls to those numbers to. I'm just trying to match up with a report and figure out if there is some other log or trace file I can look to determine for sure the caller logged in to the voicemail box and changed the transfer extension on it. (guessed the voicemaill password). The failed log in report doesn't even show the failed login attempt in output from traces below. The transfer extension dest addr was different on the transfers on this same mailbox. Have locked down the system since but want to get better grip on this with the reports and traces.
I looked over the CUC 8.6.2 SU1 and SU2 release notes and not seeing any resolved bugs for these matters either.
Here are some samples lines from Conversation Manager traces:
00:32:46.399 HDR|02/04/2013 ,Significant
00:32:46.399 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=E68CA6DB3CAE4118BE9F9612BD3540A9
00:33:55.006 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:33:58.955 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
00:34:37.090 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=9DB394E443A3419FA0020BC9D1A92806
00:34:50.403 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,CDL,11,CCsCdlImsAccess::AuthenticateSubscriber: Cannot authenticate user: JOESMITH IMS Result Code: 1 on line 108 of file CdlIms/src/CsCdlImsAccess.cpp: Error: 0x80046505 Description: E_CDL_SP_EXEC_FAILURE
00:34:50.403 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,CDE,3,Authentication Failed for Subscriber 555123 (Src/CsCallSubscriber.cpp 2969)
00:34:50.404 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,-1,-1,An invalid password entered when trying to log into a user mailbox. Details - [].
00:36:29.331 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:36:33.484 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
00:44:53.444 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=FEB6975B82284F37A161CD66ECBA61C6
00:45:20.019 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:45:24.121 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
ThanksHello ebergquist,
As advised we could try to run a report before an upgrade was performed to verify if it will pull the information, which in the event it does we would be matching the bug, therefore access the CUC CLI and type the following command: file get install *
You will be required to have an SFTP available for the file transfer and port 22 open on the sftp client.
Once you receive the files you would need to check system-history.log, below is an example.
=======================================
Product Name - Cisco Unity Connection
Product Version - 8.5.1.12900-7
Kernel Image - 2.6.9-89.0.20.EL
=======================================
02/24/2013 13:35:02 | root: Boot 8.5.1.12900-7 Start
02/24/2013 16:03:45 | root: Install 8.5.1.12900-7 Success
Once you check the time stamp and date of the upgrade try to gather a report for a time range before the upgrade was performed, even though they might be overwritten, there still could be a possibility that it succeeds.
If this bug is not the issue then you might want to take into consideration:
1. Make sure that the service ReportDB is [STARTED] in the output of the command: utils service list.
2. If you have Digital Networking on your server make sure there is no stalled replication. Go to RTMT (Real Time Monitoring Tool)> Syslogs> Select on the dropdown your server> Doble click on Application logs> CiscoSyslog. You can then do a manual search or sort with the filter option:
Severity: Error
App ID: CuReplicator
Hit apply. Below is an example:
Date: Feb 19 08:01:15
Machine Name: LAB1111
Severity: Error
App ID: CuReplicator
Message: : 1151681: LAB1111.corpnet2.com: Feb 19 2013 08:01:11.662 UTC : UC_UCEVNT-3-EvtReplicatorStalledReceiveReplication %[ClusterID=][NodeID=LAB1111]: Detected stalled replication receiving from location LAB1111. Waiting for missing USN 2222. This situation may indicate network connectivity problems.
3.Make sure that replication is working properly in the cluster. You can check them via the following commands: showcuc cluster status and utils dbreplcation runtimestate
For the TransferEx that you state changed to ceros -> TransferEx=0x00000000=S_OK , this is just a hexadecimal value that is returned stating that the transfer that took place during the call was successful, in this case the actual transfer was to the following destination -> TransferEx destAddr='715551231234', and was during a call to ->calledID='555123' , this does not have to do with the actual change of a transfer number performed by a user.
Those traces won't be enough you will have to additionally set: ConvSub, level 3 and CDE, level 16 so that you may see output in the traces as the example posted in the previous thread.
Traces would be the path to follow in order to verify the user that changed the transfer rule, as this is as i understand the goal your pursuing.
However if it is of any help, another way to get on hold of the numbers that were updated on the Transfer Rule is to use the User Data Dump tool, this information reflects changes regardless of whether it was done via TUI (Telephone User Interface) or GUI (Graphic User Interface). For more information on the tool go to:
http://ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm
Traces are extensive to be reviewed if done manually, however you can do a text search with a tool as Notepad ++ to look for keywords as "NewTransferNumber =" or "CDE,16,Transfer allowed", once you find this you check the call GUIDwhich is the reference number of the call and that exists during the entire length of the call, whether it is while a person is leaving a voicemail or the user is accessing his/her's inbox. This would speed up your search.
So as explained in the first thread you would then do another text search returning all possible matches with that callGUID.
Now if you get to the very beginning of the call you would see something like:
Line 13712: 18:58:05.156 |24720,CCIE-1-001,0C9C97BDF5F444F0B535D231C32DDCB4,Arbiter,-1,Incoming Call [callerID='2199' callerName='' calledID='6789' redirectingID='' lastRedirectingID='' reason=1=DirectlastReason=1024=Unknown] port=CCIE-1-001 portsInUse=1 ansPortsFree=1callGuid=0C9C97BDF5F444F0B535D231C32DDCB4
In this example you see my test user callerID='2199' calling the Pilot number 6789 which is the voicemail button
calledID='6789, and the what type of call is it whether Forward or Direct, when logging to voicemail you are going to see Direct which is going to match the Direct Routing Rules and send the call to the attempt sign in conversation.
The other approach is a rule out method between the Audit traces and the User Data Dump tool.
So let's say you have a baseline document that states all of the Transfer numbers for all users.
If the User Data Dump reflects a different number and the Audit logs do not show any change, starting from the time the baseline was created and the point of time where the number was changed, then you could deduce the change was done via TUI (Telephone User Interface). Unfortunately you wouldn't be able to tell who did the change in this case.
Nevertheless, remember that a user may have for example an Alternate Extension so the change might not necessarily be done from the office phone: "Alternate extensions can make calling Cisco Unity Connection from an alternate device—such as a mobile phone, a home phone, or a phone at another work site—more convenient. When you specify the phone number for an alternative extension, Connection handles all calls from that number in the same way that it handles calls from a primary extension (assuming that ANI or caller ID is passed along to Connection from the phone system). This means that Connection associates the alternate phone number with the user account, and when a call comes from that number, Connection prompts the user to enter a PIN and sign in."
Best regards,
David Rojas
Cisco TAC Support Engineer, Unity
Email: [email protected]
Phone: 1-407- 241-2965 ext 6406
Mon, Wed, and Fri 12:00 pm to 9:00 pm ET, Tue and Thu 8:00 am to 5:00pm ET
Cisco Worldwide Contact link is below for further reference.
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html -
I've cleared almost 30 gig off of my hard drive in the past 2 weeks, and it will temporarily show that in the Get Info box. But hours later, I am still getting a disk full error and all of the memory has disappeared. I have cleared my backup logs from Time Machine, checked the mail folder, cleaned out tons of photos and videos and it still keeps filling back up.
In checking the log files, here is the message repeated over and over....
Jul 4 07:18:13 Donald-Keele-Jrs-iMac-123.local CalendarAgent[213]: CoreData: error: (21) I/O error for database at /Users/donjr/Library/Calendars/Calendar Cache. SQLite error code:21, 'unable to open database file'
Jul 4 07:18:13 Donald-Keele-Jrs-iMac-123.local CalendarAgent[213]: Core Data: annotation: -executeRequest: encountered exception = I/O error for database at /Users/donjr/Library/Calendars/Calendar Cache. SQLite error code:21, 'unable to open database file' with userInfo = {
NSFilePath = "/Users/donjr/Library/Calendars/Calendar Cache";
NSSQLiteErrorDomain = 21;
Jul 4 07:18:14 Donald-Keele-Jrs-iMac-123.local cfprefsd[180]: CFPreferences: error creating file /Users/donjr/Library/Preferences/com.apple.iPhoto.plist.t3l894p: 28
Jul 4 07:18:30 Donald-Keele-Jrs-iMac-123.local Printer Pro Desktop[275]: Empty task
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: [0x16697c0] |ISyncSession|Warning| com.microsoft.Entourage2008: transitioning to cancel - session cancelled by server: Client 'com.microsoft.Entourage2008' tried to start a session for the plan 45AD80C3-0D52-4CF2-8CBA-103564B6C47C and the plan no longer exists.
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: Warning: NSBundle NSBundle </Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/Resources/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: Warning: NSBundle NSBundle </Users/donjr/Library/Sync Services/Schemas/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
Jul 4 07:18:45 Donald-Keele-Jrs-iMac-123 kernel[0]: (default pager): [KERNEL]: default_pager_backing_store_monitor - send LO_WAT_ALERT
Jul 4 07:18:45 Donald-Keele-Jrs-iMac-123 kernel[0]: macx_swapoff SUCCESS
Jul 4 07:19:31 Donald-Keele-Jrs-iMac-123.local Printer Pro Desktop[275]: Empty task
Any ideas on what to do next?
I'm running and iMac 20-inch early 2009
Processor 2.66 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400 256 MB
Software OS X 10.8.4 (12E55)Step 1
Quit Calendar. Triple-click the line below to select it:
~/Library/Calendars/Calendar Cache
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a file named "Calendar Cache" selected.
Move the selected file to the Trash. There may be one or two other files in the same folder with names that begin in "Calendar Cache". If so, delete those files too.
Step 2
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash as well:
iPhoto ▹ Empty Trash
Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.
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