WebHelp search generated by RoboHelp 8 not working in Safari 5.0

Hello,
I'm new to the forum, but have been lurking for a  while, and have benefitted greatly  from answers found here.  Thanks!
I use RoboHelp 8 HTML - recently upgraded from X5  - to generate WebHelp for a  cross-browser compatible web app.   I generate using the DHTML > Pure HTML  option, and Safari is using the DHTML  version. I use 'traditional style (no skin),' 'Optimize speed for: Local PC or  Intranet'.
The Help seems to work fine in Safari for Windows, but now with the recent  update to Safari 5.0, the Search functionality is not working at all. The search  tab displays properly, but upon entering text and pressing Enter, nothing  happens.  It works in all other major browsers, except Opera which gets the Pure HTML version, and there I hid the search tab all together because it's unacceptable in that state.
The only customization I've done is swap out the  tab images, and insert a little css to  hide (display:none;) the "limit search results to __" option as it was getting  cut off in every browser, and I couldn't figure out why, or how to fix  it.
Any ideas?  Anyone else seeing this?
Thanks for your anticipated help!

Hi there
Your mention of:
I still think this deserves attention, and would like to hear what others think.
Seems to imply you feel I was attempting to make you shrug it off. I wasn't. I was attempting to coax you (and anyone else) to submit the Bug Report. You have no idea how critical this aspect is. I see you made no mention of doing that so I'm assuming you ignored the suggestion.
Many folks have the grossly mistaken belief that the Bug Report/Wish Form just sends information to a circular file where it is never acted upon or seen again and as a result, you have had your say and it makes you feel better for getting it off your chest. But these things are actually reviewed by the development team. Each and every one of them. You may not get a personal response for each one you submit, but sometimes you do!
As for changing the verbiage, click File > Project Settings > General and look at the LNG File tab of the ensuing dialog. You are able to influence all manner of verbiage in that little gem.
Cheers... Rick
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