Websites using ssl once safe now show "This Connection is Untrusted" in windows 8.1 only
They also have "This website does not supply Identity Information" if you hover over the fav icon (where padlock should be.
The Technical Details are in Firefox 3.0 windows 8.1
"websiteaddresss" uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)"
In IE 11 Windows 8.1 There's no error but also no padlock or security info at all
In Windows 7 there's just no padlock and the same hover over message
Google chrome in windows 8.1 shows every thing as being OK and secure and viewing security info
Shows "the identity of this website has been verified by USERTrust High-Assurance Secure Server CA but it does not have public audit records."
Please Don't Suggest Installing Certificates on my system I cant have every potential visitor to these sites doing this.
So is this a Bug in firefox 30 or windows 8.1 or with the actual certificate or cert providers ?
If with providers then what do they need to do in order for it to work without errors in any browser ?
Thanks for that i was looking for a page exactly like that to narrow it down.
Yep its kinda messed up :(
possibly missing a cert by the looks or a part of the system is down
http://www.networking4all.com/en/support/tools/site+check/report/?fqdn=payment.secureapi.com.au&protocol=https
Same result without sub domain
Damm I wonder how long ts been like this ?
Similar Messages
-
I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted". Even when I do accept the risks the site no longer looks the way it's looked for years. Twitter doesn't even give me the option to accept the risks at all and shows this error (Error code: sec_error_unknown_issuer). I've tried resetting Firefox, I've checked the time and date, and I've removed and added Firefox to see if that would work. Nothing seems to be working so I can see the sites the way they normally would be instead of "coded". Can anybody help me please?!!! Thanks
ok, unfortunately the fiddler2.com issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]] -
This started for me 1/17/2011 on the savingsbank.com website:
Firefox (latest versions) on both Mac 10.6 and Windows 7 show "this Connection is Untrusted" on my bank site https://www.savingsbank.com
NO other browsers - Explorer, Chrome, Safari - give this error box on this site. Please advise if this has to do with the bank site? or Firefox compatibility.
Saw in a forum someone else having this problem and they were told it had to do with their Date and time being off?? I've been on several computers, all with the correct date and time and they've all shown this Insecure Certificate statement on my bank site with Firefox and no other browser.I've looked at the banking site with IE8 and it does NOT show me that "This connection is Untrusted" window. (please see attached screen shot of viewing the site with IE8) It opens fine and has "Identified by Network Solutions" showing on the address bar as it always does.
The latest version of Opera (not earlier ones) does show a problem with the website's security certificate.
We've contacted the bank about this, and they say there's no problem with their certificate but are looking into it.
My question remains, why only Firefox and one version of Opera claim this and NO other browser? -
Google and Facebook show 'This connection is untrusted'; other sites are fine. What's wrong?
Hi there,
Yesterday I could log into sites like Facebook, Google and others fine, and now when I try to log in to them it comes up with the following message:
'This connection is untrusted.
www.facebook.com uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)'
I managed to get onto other sites like BBC News and Outlook without any error messages. Strangely, Google Images comes up fine from a bookmarked link, but then goes to untrusted as soon as you search for anything. I've seen this message come up on the support site before, and have tried the following suggestions:
-Cleared the cache
-Cleared cookies (including individual page cookies)
-Deleted internet temp files
-Cleared Downloads folder in Firefox
-Opened Firefox in Safe Mode to rule out add-on problems
-Chosen 'No proxy server' in the Network options
-Reloaded the page using Ctrl-Shift-R
-Reloaded the page from a History tab when it was working (yesterday)
-Used the bookmarked link
-Typed the link in directly
-Reset Firefox
-Deleted the 'cert8' file in the Firefox folder
-Synchronised system time and date with time.windows
-Full antivirus scan on computer (which showed nothing)
-Checked web security settings in Bullguard (no interference there)
-Uninstalled/reinstalled Firefox
I managed to get Google working eventually, then the Mozilla Support pages said they were untrusted, so I'm currently posting from Chrome, which is becoming my backup browser more frequently :(
Apologies for the lack of proper Troubleshooting info! Here's the best I can do:
Application Basics
Name: Firefox
Version: 27.0.1
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: BullGuard Safe Browsing
Version: 2.1
Enabled: true
ID: antiphishing@bullguard
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
browser.startup.homepage_override.buildID: 20140212131424
browser.startup.homepage_override.mstone: 27.0.1
dom.mozApps.used: true
extensions.lastAppVersion: 27.0.1
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1394963403
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM: Unknown
Device ID: 0x0166
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.16384)
Driver Date: 10-1-2013
Driver Version: 10.18.10.3316
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSMIME
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSSL
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSUTIL
Expected minimum version: 3.15.4
Version in use: 3.15.4
OS: Windows 8.1 x64
Any idea what else I can try? Facebook I'm not too worried about, but I need Google for work and pretty much everything else!
EDIT: I gave up, went and had a pint of tea and when I came back everything seemed to be alright again! Not sure what the hell happened. Does anyone else have any idea why this comes up, or is it just something that happens now and again?this is similar to your question.just go-through it or if you stuck then reply back for more info on this problem : https://support.mozilla.org/en-US/questions/974711
-
Website box says, ' this connection is untrusted, can't confirm it's secure'.
I'm trying to open a secure website. a box comes up, it reads:
'this connection is untrusted... can't confirm connection is secure... this sites identity can't be verified... this error could mean someone is trying to impersonate the site.' I called the company and they said it is my browser. I don't know what to do?Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
Check out why the site is untrusted and click "Technical Details" to expand this section.
If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the <u>issuer of the certificate</u>.
You can see more Details like intermediate certificates that are used in the Details pane.
If <b>"I Understand the Risks"</b> is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate. -
Every time i go to a secure website using firefox latest version i get an error saying "This Connection is Untrusted" This was never there before and now its appearing. My computer clock and date is correct and i have tested out all plugins that they are updated. Also did a scan on all viruses and spyware nothing there any help please.
Sorry, I didn't look at all the images.
You can see that the certificate is issued by your security software (Firewall): ESET SSL Filter CA<br />
So you will have to disable that filter or install the ESET root certificate that chains to that certificate. -
Trying to Access Website using SSL running JAVA from inside ORACLE DB
Hi,
I am trying to access website using SSL and running JAVA code from inside Oracle 10g DB server using SSL and Java. I have loaded my java code into Oracle data base. My problem is when I am running same code from outside the DB it is running perfectly fine but when the same code is loaded into DB and trying to run from DB under these environment I am using for running my code:-
JDK 1.4.2_06
JSSE 1.4
Database :- Oracke 10G
I am getting following Exception:-
CALL testssl_http_mar20_New();
java.io.IOException: Unable to tunnel through 123.456.789.123:80. Proxy returns "HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied.)
at com.sun.net.ssl.internal.www.protocol.https.HttpsClient.a(DashoA12275
at
com.sun.net.ssl.internal.www.protocol.https.HttpsClient.doConnect(DashoA12275)
at
com.sun.net.ssl.internal.www.protocol.https.NetworkClient.openServer(DashoA12275
at com.sun.net.ssl.internal.www.protocol.https.HttpClient.l(DashoA12275)
at com.sun.net.ssl.internal.www.protocol.https.HttpClient.<init>(DashoA1
2275)
at com.sun.net.ssl.internal.www.protocol.https.HttpsClient.<init>(DashoA
12275)
at com.sun.net.ssl.internal.www.protocol.https.HttpsClient.a(DashoA12275
at com.sun.net.ssl.internal.www.protocol.https.HttpsClient.a(DashoA12275
at
com.sun.net.ssl.internal.www.protocol.https.HttpsURLConnection.connect(DashoA122
75)
at
com.sun.net.ssl.internal.www.protocol.https.HttpsURLConnection.getInputStream(Da
shoA12275)
at java.net.URL.openStream(URL.java:924)
at SecureURLhttp_Mar20_New.SecureURLhttp_Mar20_New(
source code is below :-
import java.io.*;
import java.net.*;
import java.security.*;
import java.util.*;
public class SecureURLhttp
public static void main(String[] args) throws Exception
SecureURLhttp r = new SecureURLhttp();
r.SecureURLhttp();
public static void SecureURLhttp() throws IOException
System.setProperty("java.protocol.handler.pkgs","oracle.aurora.rdbms.url|com.sun.net.ssl.internal.www.protocol");
System.setProperty("https.proxySet","true");
Authenticator.setDefault(new MyAuthenticator());
System.setProperty("https.proxyHost","123.456.789.123");
System.setProperty("https.proxyPort","80");
// URL verisign = new URL("https://login.oracle.com/");
URL verisign = new URL("https://www.verisign.com");
BufferedReader in = new BufferedReader(new InputStreamReader(verisign.openStream()));
String inputLine;
while ((inputLine = in.readLine()) != null)
System.out.println(inputLine);
in.close();
/* Code Newly Add for checking the system property */
java.util.Properties props = System.getProperties();
java.util.Enumeration propNames = props.propertyNames();
while (propNames.hasMoreElements ())
Object o= propNames.nextElement();
String name = (String ) o;
String val = props.getProperty(name) ;
System.out.println ( name + " = " + val );
private static class MyAuthenticator extends Authenticator {
protected PasswordAuthentication getPasswordAuthentication() {
return new PasswordAuthentication("<USERNAME>",new String("<USER_PASSWORD>").toCharArray());
}Please help me out:
Thanks a lot in advance.0- the fact the ISA server logs an 'anonymous' seems logical, since it answers by HTTP 407. I will say it's even a "good log" :) but I had preferred a good old "security exception" but it's not the case..
1- The code for checking the properties (your debugging) should be placed BEFORE trying to connect to the url if you want to see what's happening
2- The 'normal' way to set the proxy is to set the following properties
System.setProperty("http.proxySet","true"); // and NOT https.proxyset as ejp said
System.setProperty("http.proxyHost","123.456.789.123");
System.setProperty("http.proxyPort","80");
3- what's the behavior if you change 123.456.789.123 by the real name (hostname) of the server ?
4- You can try setting up the proxy in the java control panel instead of in your code (easy to do under Windows, you look for the networking settings, and you find the proxy settings for http/https there. Otherwise look for all files called net.properties and edit them).
5- to help debbuging, we can rely on several methods of Authenticator :
protected PasswordAuthentication getPasswordAuthentication() {
System.err.println(".\tgetRequestingHost: " + getRequestingHost());
System.err.println("..\tgetRequestingSite: " + getRequestingSite());
System.err.println("...\tgetRequestingPort: " + getRequestingPort());
System.err.println("....\tgetRequestingProtocol: " + getRequestingProtocol());
System.err.println(".....\tgetRequestingPrompt: " + getRequestingPrompt());
System.err.println("......\tgetRequestingScheme: " + getRequestingScheme());
return new PasswordAuthentication("<USERNAME>",new String("<USER_PASSWORD>").toCharArray());
Try all this and let us see the output messages.
Please remember to give some 'duke stars' if it helped resolving the problem ;)
NephYliM -
My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Data disk I used often years ago now shows on desktop as empty .fpbf
DVD-R that I know has data that I've used in the past now shows on desktop as an empty burn folder. Since last using I upgraded from old G4 to Intel Mac Pro w/ OSX 10.7.5.
On further investiagtion of my data disc collection, I found that the CD-R discs open OK; the DVDR discs all show up as Untitled DVD.fpbf.
-
Every website that I try to access, I get this mesage ''This Connection Is Untrusted". I tried to add exceptions, but that didn't work.
Hello,
This is generally not a good thing if you are seeing this message for all websites. Can you please check if you are seeing this issue if you open the browser in Safe Mode (instructions below).
Also, request you to scan your computer for any malware to ensure that there is no issue with some malicious software running on it.
<hr>
'''Safe Mode'''
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
<hr>
'''Malware scan'''
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. -
Firefox throws "This Connection is Untrusted" when using hostname, but not when using IP address
I am remotely accessing a website which has iFrame in it. The website uses https, but iFrame tag has "src" pointing to a site using http only. However, when I remotely go to the site, iFrame shows the message below although the ''src" url is http only (there is no SSL certificate) when I use IP address (https://10.10.101.156:8006/apprecovery/admin/Core/Storage) in address bar instead of hostname (https://hostname:8006/apprecovery/admin):
===
This Connection is Untrusted
You have asked Firefox to connect
securely to d37t50w1, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.
d37t50w1 uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
(Error code: sec_error_ca_cert_invalid)
===
Why is it giving this when using hostname but not when IP address is using?Corrected first para above:
I am remotely accessing a website which has iFrame in it. The website uses https, but iFrame tag has "src" pointing to a site using http only. However, when I remotely go to the site, iFrame shows the message below although the "src" url is http only (there is no SSL certificate) when I use hostname address (https://<hostname>:8006/apprecovery/admin) in address bar. But I dont see the message in iFrame when I instead use IP Address (https://<IP Address>:8006/apprecovery/admin) to go to main website. -
Dear Mod/Helper/Whoever
Please read this entire post before answering since it addresses virtually all the most popular "solutions" for this problem and they DON'T WORK.
I've already found this and it was of no use: https://support.mozilla.org/en-US/questions/1015256?esab=a&as=aaq
The moderator's blatant copy-paste response was an insult and not helpful at all.
My system date is ok and the cause of invalid certificate is the LEAST of my concerns. I just want to browse the website and not get ANY warnings about ANY invalid certificates or ANY risks involved, period. All popular workarounds with settings/advanced/validity properties have been tried but none of them fix this for me. I want FF to accept all invalid certificates instantly without notification or warning, no matter what.
I want to remove the warning screen "This Connection is Untrusted" permanently for all future references, so that I don't even see any errors related to it when I browse a website.
I'm not here to argue the merits or lack thereof for this action, I just want to get rid of it.
I'm running a lot of custom software on my comp and I have 3 LAN cards connecting me to 3 different networks with varying degrees of security and this notification is a huge pain in the... back, because it eats my time every day.
I've been using Firefox for years exactly because it didn't have stuff like this in the past - I could visit all the funny/suspicious/malicious websites without problems, where IE would have died 10 times over. Sadly that FF feature began changing to the worse in the past years, an ever-increasing slope downwards for this once great web browser.
I KNOW all the risks involved and I don't care. In fact I encourage websites to try and install "stuff" on my computer because as I mentioned, this is a special computer. I'm visiting 40-50 websites with that prompt DAILY because that's what I do for a living. Every time I have to add an exception is a wasted effort and time. I'm running other browsers as well but FF is my focus due to its popularity.
Please for the love of all that is sacred, provide some sort of workaround for this without the need to install an addon or click "I understand the risks" a gazillion times. An "about:config" variable would be nice but apparently it's not there, I looked.That is not possible as that would expose you and other Firefox users to unacceptable security vulnerabilities.
The normal procedure is to contact the website maintainer and ask them to fix the certificate chain or install missing root certificates in Firefox and set the trust bits accordingly.
If you do not care about certificates then why don't you install proxy software and use that proxy and let it handle the certificates and import the root certificate of that proxy in Firefox? -
This Connection is Untrusted and few websites layout is broken
I have tried almost all the solution to get rid of the issues but could not find a solution.
My Chrome and IE is working fine as its expected in same machine but not firefox.
Issues - 1
Website layout is disorted eg.
https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct
https://www.facebook.com/
Issues - 2
This Connection is Untrusted
You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
I have tried following Solution:
1. Uninstalling firefox completly including deleting profile + reboot + install
2. Reset the Firefox
3. Clear the caches and evreything.
But could not solve my problem so now I am posting this questions. I am using Latest Firefox with Windows 7.
Please help me to get rid of these issues as I am highly dependent on Firefox.
-Rajesh
troubleshoot info
Application Basics
Name: Firefox
Version: 33.1.1
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Troubleshooter
Version: 1.1a
Enabled: true
ID: [email protected]
Name: WebEx Productivity Tools
Version: 2.0
Enabled: false
ID: [email protected]
Graphics
Adapter Description: Intel(R) HD Graphics 4600
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM: Unknown
Device ID: 0x0416
DirectWrite Enabled: false (6.1.7601.18245)
Driver Date: 6-3-2013
Driver Version: 9.18.10.3204
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic (OMTC)
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141113143407
browser.startup.homepage_override.buildID: 20141113143407
browser.startup.homepage_override.mstone: 33.1.1
dom.mozApps.used: true
extensions.lastAppVersion: 33.1.1
gfx.direct2d.disabled: true
layers.acceleration.disabled: true
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
---------------------hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
* what is the '''error code''' shown under ''technical details'' on the error page?
in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
* which '''issuer information''' does the certificate contain?
thank you!
[["This Connection is Untrusted" error message appears - What to do]] -
After trying to login to a specific website three times, Firefox has now blocked me from this site. "This Connection is Untrusted" I have used this site for many years and need to be able to access it.
Rename or delete the file cert_override.txt (cert_override.txt.old) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] to remove all permanent exceptions that you have saved.
-
The error message is:
This Connection is Untrusted
You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
www.facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)
If you understand what's going on, you can tell Firefox to start trusting this site's identification. Even if you trust the site, this error could mean that someone is tampering with your connection.
Don't add an exception unless you know there's a good reason why this site doesn't use trusted identification.
Steps I have take so far:
Verified that system clock is correct
Cleared all cache, history, cookies, etc.; didn't help
Started Firefox in Safe Mode; didn't help
Disabled all Firefox extensions; didn't help
uninstalled and reinstalled Firefox using Control Panel; didn't help
Ran Microsoft Safety Scan for malware; nothing was found
Other information:
This problem exists ONLY in my user profile and ONLY in Firefox. All 5 other users can run Firefox with no problem. I can run IE and Chrome with no problem.
Problem exists in ALL secured (https) sites.
I use Avast and Windows Firewall. Had never heard of ESET or BitDefender before searching these forums.
A lot of the sites don't give me the option to Make an Exception. The two that I tried to make exceptions for, still wouldn't open.
Run Windows 7 64-bitunfortunately the fiddler2 issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]
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