Weird issue with OBIEE Server

Hi All,
There is a scenario in obiee 10.1.3.4.1 need some help with this, where a sas service is restarting because of the hanging sessions in the rpd. Let me explain this in detail
recently we were seeing lot of server bounces during the busiest usage of the application, when we digged into the details, we found that some of the hanging sessions were causing the server restart. This is wierd right, i thought so too, so whats happening basically is there is a cache file that is created by this hanging session that the obiee is not able to delete during the event poll trigger to dump the cache. so if we manually kill any such sessions by opening the rpd online, the server restart doesnot happen, but the real question is why would a session hang in the rpd and stay there in rpd for 3 or 4 days, even if the user did not login to the application in the last 3 days.
We have a 60 min idle session timeout at the presentation layer, which is exactly the same as SSO timeout
Does anyone have faced such scenario with OBIEE
Thanks
Vikram

Hi Kurt,
Bug 13359653 exists for this (presentation server side) and has itself spawned 13639704 (server side). The former was addressed in 11.1.1.5.0 BP2 (or patch 13359653), but 13639704 hasn't progressed yet.
Cheers.
C.

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