Weird Pop-ups

I've been getting these weird pop ups that say they are Apple utilities such as time and software updater wanting to connect to my system. The graphics look real cute and Appleish but I'm worried it's someone trying to break into my Mac so I always select "Deny".
What's this all about?

They are most likely legitimate requests because it is rare for hackers to attack Macs. However, if you are suspicious, you can check these from your end.
For Time, use the System Preferences Date & Time pref pane and check the Set date & time automatically:, and select your region (e.g., Apple Americas). If the time changes after doing this, it was probably a real notification from the OS that detected your clock was off when compared with time.apple.com’s clock.
For Software Updater, select Software Update from the Apple menu in the upper left corner of your screen. If it says there are updates available, again, the pop-ups were probably legitimate.

Similar Messages

More about pop ups - epic fail

So, yeah, I'm working on this portfolio site, and I'm trying
to nest these pop ups inside a scrollpane ... the debugger isn't
finding anything wrong with the code, but it's not working at all.
Even my rollovers are acting weird. I'm no expert, but I'm at a
pretty huge loss. Any suggestions would be helpful.
// Includes and Imports.
import utils.Fader;
// Variables.
var currentPopup:MovieClip = null;
// Startup.
bak_album_popup_mc.visible = false;
bak_cd_popup_mc.visible = false;
bak_flyer_popup_mc.visible = false;
bak_shirt_popup_mc.visible = false;
bak_sticker_popup_mc.visible = false;
byrd_poster_popup_mc.visible = false;
dem_clown_popup_mc.visible = false;
dem_horror_popup_mc.visible = false;
dem_tax_popup_mc.visible = false;
doug_portrait_popup_mc.visible = false;
fun_burger_popup_mc.visible = false;
kur_cd_popup_mc.visible = false;
ours_cd_popup_mc.visible = false;
pan_poster_popup_mc.visible = false;
pan_poster2_popup_mc.visible = false;
// Event Setup.
bak_album_btn.addEventListener(MouseEvent.CLICK, showPopup);
bak_cd_btn.addEventListener(MouseEvent.CLICK, showPopup);
bak_flyer_btn.addEventListener(MouseEvent.CLICK, showPopup);
bak_shirt_btn.addEventListener(MouseEvent.CLICK, showPopup);
bak_sticker_btn.addEventListener(MouseEvent.CLICK,
showPopup);
byrd_poster_btn.addEventListener(MouseEvent.CLICK,
showPopup);
dem_clown_btn.addEventListener(MouseEvent.CLICK, showPopup);
dem_horror_btn.addEventListener(MouseEvent.CLICK, showPopup);
dem_tax_btn.addEventListener(MouseEvent.CLICK, showPopup);
doug_portrait_btn.addEventListener(MouseEvent.CLICK,
showPopup);
fun_burger_btn.addEventListener(MouseEvent.CLICK, showPopup);
kur_cd_btn.addEventListener(MouseEvent.CLICK, showPopup);
ours_cd_btn.addEventListener(MouseEvent.CLICK, showPopup);
pan_poster_btn.addEventListener(MouseEvent.CLICK, showPopup);
pan_poster2_btn.addEventListener(MouseEvent.CLICK,
showPopup);
bak_album_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
bak_cd_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
bak_flyer_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
bak_shirt_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
bak_sticker_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
byrd_poster_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
dem_clown_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
dem_horror_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
dem_tax_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
doug_portrait_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
fun_burger_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
kur_cd_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
ours_cd_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
pan_poster_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
pan_poster2_popup_mc.addEventListener(MouseEvent.CLICK,
closePopup);
// Event Handlers.
function closePopup(Event:MouseEvent):void
//If the current popup has been set, fade it out.
if(this.currentPopup != null)
utils.Fader.fadeOut(currentPopup);
function showPopup(Event:MouseEvent):void
//Set the current popup.
this.setCurrentPopup(Event);
//If the current popup has been set, fade it in.
if(this.currentPopup != null)
utils.Fader.fadeIn(currentPopup);
// Helper Functions.
function setCurrentPopup(e:Event):void
//Set the current popup based on which caption was clicked.
switch(e.target)
case bak_album_btn:
currentPopup = bak_album_popup_mc;
break;
case bak_cd_btn:
currentPopup = bak_cd_popup_mc;
break;
case bak_flyer_btn:
currentPopup = bak_flyer_popup_mc;
break;
case bak_shirt_btn:
currentPopup = bak_shirt_popup_mc;
break;
case bak_sticker_btn:
currentPopup = bak_sticker_popup_mc;
break;
case byrd_poster_btn:
currentPopup = byrd_poster_popup_mc;
break;
case dem_clown_btn:
currentPopup = dem_clown_popup_mc;
break;
case dem_horror_btn:
currentPopup = dem_horror_popup_mc;
break;
case dem_tax_btn:
currentPopup = dem_tax_popup_mc;
break;
case doug_portrait_btn:
currentPopup = doug_portrait_popup_mc;
break;
case fun_burger_btn:
currentPopup = fun_burger_popup_mc;
break;
case kur_cd_btn:
currentPopup = kur_cd_popup_mc;
break;
case ours_cd_btn:
currentPopup = ours_cd_popup_mc;
break;
case pan_poster_btn:
currentPopup = pan_poster_popup_mc;
break;
case pan_poster2_btn:
currentPopup = pan_poster2_popup_mc;
break;

You probably have some kind of adware installed, especially given the fact that you've been downloading from torrents and PirateBay. Hopefully, my Adware Removal Guide will help you get rid of it.
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

Pop-ups and possible virus?

I'm using a MacBook Air purchased approximately 6 months ago.
I just downloaded version 7.1.2 for safari tonight while trying to fix the problem.
I watch movies and tv shows a lot that require new flash player installations and I believe this has to do with it.
I think I downloaded a faulty install and now I have lots of pop-ups and I can't click anything on any website without an additional tab with a weird website or something pulling up.
My internet is slower now.
It changed my homepage on both browsers to "trovi" whatever that is.
I deleted all of the downloads I found that I thought might have caused the problem, but it didn't fix anything.
I manually changed my homepage back to google, but the pop-ups continue to happen when I visit any website.

There is no need to download anything to solve this problem.
You may have installed the "Trovi," "Conduit," or "SearchProtect" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove these files in the same way:
~/Library/Application Support/Firefox/searchplugins/MyBrand.xml
~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json
~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
"SearchProtect" may be distributed along with two other applications: "MacKeeper," which is a scam, and "ZipCloud," which, if not actually a scam, has a dubious reputation. Ask if you need instructions to remove those items.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

I updated to mozilla firefox 18.0.2. the fox is gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please

Last week i downloaded Filezilla to edit my web page. When i did so, the firefox page looked weird -- there was no fox. The page has a WhiteSmoke icon instead. So i updated to mozilla firefox 18.0.2. The fox is still gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please

Sorry this is really your only support option. The live chat support option was closed down last year.
Maybe attaching some screen shots will help us understand your problem. I am not sure I understand about ''the fox is gone'' & ''he page has a WhiteSmoke icon instead. ''
* see [[How do I create a screenshot of my problem?]]

Touch becomes unresponsive on pop-ups

I just reset my ipad 2 and trying to set it up as a new ipad, unfortunately when i got into the part for me to agree on the terms and the pop up appears, i cannot press on the agree button (unresponsive). It is just weird because i was able to get through any other setup questions and that was the only time touch becomes unresponsive. It is only happening with pop-ups but appears to be fine on the normal ones. PLEASE HELP!!

Possibly. That's what I'm hoping anyway. The other option is a hardware problem. But I don't remember it happening that long ago. The frequency is picking up too and it isn't just during calls. I haven't been able to discern a pattern in what I'm doing and when the keyboard freezes. I've been too busy to call but I've got today off. I'm calling later this morning.

Wrong SSL Cert pop ups in outlook

Hi
We have a client with exchange 2010 and we just got a new SSL cert from Go Daddy and installed it. Weird thing is even before we ordered and installed that go daddy cert they were getting pop ups in out look for an expired cert which is from a place "asdl.newzealand.co.nz"
when we are in Canada and I can't find anything anywhere that refers to that.
Can anyone please guide me where to start looking?
thanks.

Hi,
Based on my experience, the certificate credential is always caused by that there is some connection using the name "asdl.newzealand.co.nz".
Thus, except with check the property Autodiscoverserviceinternaluri, I also recommend you check the URLs for all web services. And we can use the tool Test Email AutoConfiguration and check the URLs it gets.
For more information about using Test Email AutoConfiguration, you can refer to the following article:
http://social.technet.microsoft.com/Forums/en-US/54bc6b17-9b60-46a4-9dad-584836d15a02/troubleshooting-and-introduction-for-exchange-20072010-autodiscover-details-about-test-email?forum=exchangesvrgeneral
Thanks,
Angela Shi
TechNet Community Support

Internet pop ups

I have an iphone.
I use a wireless router to use it in my home so I don't have to stay on the computer, I don't use it for a business.
I recently found a **** website on Safari that I didn't look up.
I am the only one that uses my phone.
The history was deleted at the time too(which I never do) and the way I found out was by clicking the back button. The link was like this Camazon: Adult personal site.
Someone tried to cover it up by deleting the history and then going to the Google page and typing google in the search bar. Weird...
Does the Iphone get internet pop ups?
or could someone of done it through my wireless router?
I had the wireless router locked with a password so I don't know how anyone could of used it..
Someone please help me.
This is the second time this has happened.

I have an iphone.
I use a wireless router to use it in my home so I don't have to stay on the computer, I don't use it for a business.
I recently found a **** website on Safari that I didn't look up.
I am the only one that uses my phone.
The history was deleted at the time too(which I never do) and the way I found out was by clicking the back button. The link was like this Camazon: Adult personal site.
Someone tried to cover it up by deleting the history and then going to the Google page and typing google in the search bar. Weird...
Does the Iphone get internet pop ups?
or could someone of done it through my wireless router?
I had the wireless router locked with a password so I don't know how anyone could of used it..
Someone please help me.
This is the second time this has happened.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised the value of Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Eu estou tendo problemas com pop-ups, já baixei todos os complementos possiveis mas não adianta, eles continuam aparecendo; como faço para não aparecer mais?

Havia um programa que já veio instalado no computador mas que depois de um tempo meu antivirus acusou que ter vírus. Deletei-o e então começou a aparecer os pop-ups. Baixei vários complementos como AdBlock, Avast online Security etc mas nada deu certo, eles continuavam a aparecer nas redes sociais, como em outros sites. Tive que recorrer ao Modo de Segurança do Firefox e desde então não aparece mais pop-ups. Queria saber se tem algum jeito de conseguir a mesma coisa sem ter o Modo de Segurança ativado.

Tente limpar todo o cache do firefox qualquer dúvida tente esse [[Como limpar o cache do Firefox|Tutorial]] . Se não resolver tente tirar um print e postar aqui o conteúdo do pop-up, dessa forma podemos ver o problema.

I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

Make an appointment at the genius bar and get the phone replaced.

Caps lock/scroll lock/num lock/ LEDs not working - instead pop-ups in bottom RH corner of screen

Specific details; p/n: GS066PA#ABG, 4 GBytes DDR2 RAM, OS Windows 7 (6.1) Ultimate Edition 64-bit Service Pack 1 (Build 7601) DirectX 11.0. LED's were working but during one of the windows automatic updates they stopped working. I don't know which update. Now I get little pop-ups "CAPS LOCK: ON" etc (black text on white background). If I rename bttray.exe to bttray1.exe and restart the laptop, that kills the pop-ups in the bottom RH corner of the screen but it does not restore the operation of my blue indicator LED's. Can anyone help please?

Hi @haggis1 ,
I saw your post regarding the problems with the pop-ups and LED lights not working after a Windows Update. Most likely there was a problem with the update when it was installed. This Microsoft Support link will show you how to uninstall an update. Try uninstalling the most recent updates and the restart the notebook and see if the LEDs start working again.
If that fixes the issue then there is another section in that link entitled: I remove an update but it gets automatically installed. That will show you how to hide an update.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

How Do I STOP pop ups FROM enabled when I Have disabled them to pop up it happens when I am workin on an important document a real pain

I have i web based stock system and it requires pop ups I have enabled for the pop ups and things work fine the all of a sudden my pop ups are blocked and the only way to continue I have to reboot my computer

Hello fisherman66,
Firefox usually doesn't block pop-ups, especially if you allow them, but extensions and some security software can block pop-ups.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

How do i get rid of price finder pop ups on my mac?

I am getting price finder pop ups every time in shopping on line or even just browsing the web. Does any body know how to get rid of the price finder pop ups?

Try this: http://www.thesafemac.com/arg/
This is because you installed recently a third party software, please don't install third party software unless you are absolutely sure of its origins and how to get rid of them. Remember, Macs are not inmune to virus, specially adwares

How do I get Firefox to display the information bar when a pop up is blocked I accidentally clicked on "Don't show this message when pop-ups are blocked" when a pop up was blocked. How do I get this message to reappear again when a pop up is blocked?

I just updated Firefox but can't get it to display the message when a pop-up is blocked. Most times I want them blocked but sometimes I need them enabled.

You can see a pop-up block icon in the right corner of the Status Bar if you have chosen to hide the information bar at the top.
You can left-click that pop-up block icon on the Status Bar and remove the check mark from "Don't show info message when pop-ups are blocked"
You can look at these prefs on the '''about:config''' page and reset them via the right-click context menu:
Status bar icon: browser.popups.showPopupBlocker
Info bar at the top: privacy.popups.showBrowserMessage
To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

My MacBook pretty much has a virus I guess because I've never had a Mac before. But I do know something is wrong because my Internet is freezing says I have no Internet connection which I do pop ups are out-of-control I can't change Yahoo off my

last night I was downloading something for church (I am new to Mac notebooks it's the first one I've ever owned and I've owned it since March 2014). I have never had a problem ever with this computer that's one reason I love it. So after I was downloading this thing it sent me somewhere and to download my file so I had download my file well I don't think it downloaded the file I wanted because I never saw that file ever again I've tried everything to figure out what's going on because now my Internet is pretty much crashed it says that there is no Internet connection I have pop-ups that want to stop me using my Internet and says it's unavailable then last night when I was on a site I have all these things at the top and at the bottom that show me other prices for things and I can't figure out how to get those off I go to their website for removal and there is no removal for Mac. Google is my search engine it will not let me put in Google when I go to type for google it throws me on Yahoo no matter what Yahoo has pretty much taken over my Internet and I don't know what to do it it's a mess. Can someone please help me I am definitely not Mav Savy.
Thanks a bunch

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Weird Pop-ups

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