WF not sending the email notifications.

Hi DBAs,
How and where to check whether Workflow Mailer account is locked or not.
Thanks
-Samar-

Samar,
Please mention the application release, along with the database version and OS.
Can you find any errors in the Workflow log file?
Please see if these documents help.
Note: 464016.1 - Not Receiving Email Notifications
Note: 829418.1 - After Cloning Not Receiving Email Notifications from Workflow Mailer
Note: 415516.1 - How to Check Whether Notification Mailer is Working or Not
Note: 1051421.1 - What to Review When Notifications are not Emailed (Outbound Processing) ?
Note: 831982.1 - A guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound
For the locked account, check the account_status column in dba_users.
Thanks,
Hussein

Similar Messages

Is there a way to send the email notification as a PDF attachment and the email receipt as an email

Has anyone found a way to send the email notification as a PDF attachment rather than email? I would still like to send the receipt as an email though? Any thoughts or experiences out there?

Thanks for prompt response. Does this mean that there are future plans to do this?
The forms received are used as part of a registration process into aonther system and aren't that User friendly in an email form. They have to be processed as received, so not efficiet to go in through the back end.

SharePoint Foundation 2013 installed on Windows Server 2012 not sending out email notification

I have a server where i installed SP Foundation 2013 on top of Windows Server 2012. I have configured the SMTP as well as the outgoing SMTP in Central Administration
of SharePoint. When i create an alert on a document library, its did not sent any email notification on the changes made to the document in the document library. So, i created a workflow to send out email using SPD2013. The workflow run, but it cannot sent
out email with error saying that outgoing email is not configured correctly. I have checked with another server which i installed SP foundation 2013 on top of Windows Server 2008 R2 - its sending out email just fine using same configuration and outgoing SMTP.
I need help to resolve this issue or at least the cause of the problem.
Any help is greatly appreciated.

Try below:
http://social.technet.microsoft.com/wiki/contents/articles/13771.troubleshooting-steps-for-sharepoint-alert-email-does-not-go-out.aspx
Go to Central Admin ---->Operations----->outgoing email settings and verify that SMTP server is mentioned correctly
2) Test the connectivity with the SMTP server.
In order to do that follow these steps:
Open cmd
telnet <SMTP server name> 25 ( We connect smtp server to the port 25)
you should see a response like this 220 <servername> Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at date and time
Beware that different servers will come up with different settings but you will get something
If you dont get anything then there could be 2 possible reasons, either port 25 is blocked or
the smtp server is not responding.
For testing response from your server
For testing response say ehlo to it.
Type :
ehlo <servername>
output:
250 <servername> Hello [IP Address]
Now a test mail can be sent from that SharePoint server.
Now we need to enter the From address of the mail.
Type :
mail from: [email protected]
output:
250 2.1.0 [email protected]….Sender OK
It's time to enter the recepient email address.
Type : rcpt to: [email protected]
output:
250 2.1.5 [email protected]
Now we are left with the data of the email. i.e. subject and body.
Type : data
output:
354 Start mail input; end with <CRLF>.<CRLF>
Type:
subject: this is a test mail
Hi
This is test mail body
I am testing SMTP server.
Hit Enter, then . and then Enter.
output:
250 2.6.0 <<servername>C8wSA00000006@<servername>> Queued mail for delivery
Type: quit
output:
221 2.0.0 <servername> Service closing transmission channe
3) Check alerts are enabled for your web application
verify if the windows timer service is running or not.
Run this stsadm command to check that
Stsadm.exe -o getproperty -url http://SharePoint-web-App-URL -pn alerts-enabled
This should return <Property Exist="Yes" Value="yes" />
If you don’t get this, Enable alerts by:
stsadm.exe -o setproperty -pn alerts-enabled -pv "true" -url http://SharePoint-web-App-URL
If its already enabled, try turn off and turn on it back.
4) Check the Timer job and Properties
Go to
MOSS 2007: Central Administration > Operations > Timer Job Definitions (under Global Configuration)
In SharePoint 2010: Central Administration > Monitoring > Review Job Definitions
Check whether the "Immediate Alerts" job is enabled for your web application. check these properties:
job-immediate-alerts
job-daily-alerts
job-weekly-alerts
stsadm.exe -o getproperty -url "http://Your-SharePoint-web-App-URL" -pn job-immediate-alerts
The expected output is:
<Property Exist="Yes" Value="every 5 minutes between 0 and 59"/>.
If you don’t get this, run the following command to set its value.
stsadm.exe -o setproperty -pn job-immediate-alerts -pv “every 5 minutes between 0 and 59" -url http://Your-SharePoint-web-App-URL
5) Check whether the account is subscribed for alerts and it has a valid email account. This should be the first thing to check if the problem persists for some users not for all.
6) Then check if at all those users have at least read permission for the list. Because the first mail should go out for every user without security validation but the next ones won't be delivered unless the user has at least read
permission.
7) If it is happening for one user, can also try to delete and re add the user in the site.
8) Most importantly , you should try this one.
Run this SQL query to the content db < Select * from Timerlock>
This will give you the name of the server which is locking the content database and since when.
In order to get rid of that lock
Go to that server which is locking the content db and then restart the windows timer service.
within some time it should release the lock from content db, if not then at the most stop the timer job for some time
Once the lock will be released then try to send some alerts
You will surely get the email alert.
I found this is the most probable reason for alert not working most of the time. We should start troubleshooting with above steps before coming to this step for any alert email issue but from step 1 to step 7 are best for new environments or new servers.
If the issue is like this ,alert was working before and suddenly stopped working without any environmental change then above conditions in step 1-7 should be ideally fine.
Even after this if it is not working, then you can try these few more steps too
9) Try re-registering the alert template:
stsadm -o updatealerttemplates -url http://Your-SharePoint-Web-App-URL -f "c:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\XML\alerttemplates.xml" -LCID 1033
10) Try to clear the configuration cache
If this helped you resolve your issue, please mark it Answered

My send email vi does not send the email out

I am trying to send an email notification and using labview's example vi to send. In the server response everything looks great. It also says "Queued mail for delivery", but I dont' get any email back.
I am sending the email to myself, and also tried sending to other people, but it just doesn;t work. Are there any issues with the server authenticity?

Are you using the 'E-Mail Notification.vi' example? This example creates
a return address based on the server response. Can you try replacing
the generated return address with the email address you are sending to?
Don't know for certain whether that will make a difference with your
mail server. I think the servers we had trouble with were some flavor
of microsoft; they bounced messages from [unknown user]@[mailserver].
What mailserver?
Matt

Workflow did not trigger the email notification to approver inbox

Hi SAP Gurus,
SRM 5.0
Extended Classic Scenario
CCM 2.0
Query : Work Flow triggers the professional purchaser PP in approval previw of SC but there is no email sent to the PP inbox.
No email notification is sent to the Professional purchaser inbox.
Can any one advice on this to locate the error.
Regards,
Jayoti

Many thanks all Specially Sravanan & Laurent
The issue has been resolved now . The problem was RFC Configuration was not setup for workflow in SWU3.
Problem : Email was not triggering in professional purchaser and approver inbox even though we can see I the approval preview screen at the portal
Solution : The work item step was not generating for Agent determination.
In Automatic Workflow Customization ( SWU3 ), Configure RFC Destination under Maintain Runtime Environment was not enabled.
Basis Team ran Perform Automatic Workflow Customizing button situated adjacent to Execute button. And the status for Configure RFC Destination changed from Red cross to Green Tick.
In Automatic Workflow Customization ( SWU3 ) -> Maintain Runtime Environment -> Configure RFC Destination
There were some more options below were in Crossed red status :-
We selected the particular step below and Right Click -> Auto- Customizing
1)     Schedule Background Job for Missed Deadlines
2)     Schedule Background Job for Work Items with Errors
3)     Schedule Background Job for Condition Evaluation
4)     Schedule Background Job for Event Queue
5)     Schedule Background Job for Event Queue
Regards,
Jayoti

Some OEM jobs do not send an email notification

Hi!
In a job summary I have the following:
===============
Status Succeeded
Scheduled 03-Aug-2010 04:00:00 CEST
Repeating Weekly on Monday, Tuesday, Thursday, Friday, Saturday
beginning 29-Jul-2010 04:00:00
Central European Summer Time (GMT +2:00)
Started 03-Aug-2010 04:00:01 CEST
Ended 03-Aug-2010 04:00:26 CEST
Elapsed Time 25 seconds
Notification Yes
===============
In an other job summary I have the same as above but with Notification NO. How do I change this to YES?
Both jobs have the same notification configuration (send emails on succeding and when problems occur):
========================
E-Mail Notification for Owner
A Notification rule may be used by any Administrator to receive notifications about this job. The owner may choose to receive e-mail notifications based on any of the selected status values below. E-mail will be sent based on the Owner's notification schedule.
Scheduled Running Suspended Succeeded Problems Action Required
===================
Thanks
Markus

Hi Rob!
Thanks for your reply but if I would need a notification rule why did I receive the notification for the first job???
As the owner of the job (SYSMAN) I have configured the following directly in the job:
=====
A Notification rule may be used by any Administrator to receive notifications about this job. The owner may choose to receive e-mail notifications based on any of the selected status values below. E-mail will be sent based on the Owner's notification schedule.
Scheduled Running Suspended Succeeded Problems Action Required
=====
The notification schedule is defined from 0 to 24 o'clock for sysman.
Thanks
Markus

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This question was solved.
View Solution.

Hi @comet64,
I understand that you are having issues scanning to email from the software. I can help you with this.
I have provided a document for scanning to email. There is a section about using a Local email client and a Web-based email client. How to Scan: Windows 7.
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How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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Error while sending the email notifcation

Hi All
I am getting this error while sending the email notifcation.If any one of you have any idea regarding this please suggest
[2012-09-12T03:55:41.288-10:00] [soa_server1] [ERROR] [SDP-26102] [oracle.sdp.messaging.driver.email] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: OracleSystemUser] [ecid: f5c1f5acbf0bb7a6:22e05768:139ba096e4d:-8000-00000000000006ef,0] [APP: usermessagingdriver-email] Error while writing e-mail message content.[[
java.lang.ArrayIndexOutOfBoundsException: 0 >= 0
     at java.util.Vector.elementAt(Vector.java:427)
     at javax.mail.Multipart.getBodyPart(Multipart.java:157)
     at javax.mail.internet.MimeMultipart.getBodyPart(MimeMultipart.java:256)
     at oracle.sdpinternal.messaging.driver.email.EmailDriver.getHeaderEncoding(EmailDriver.java:1079)
     at oracle.sdpinternal.messaging.driver.email.EmailDriver.send(EmailDriver.java:670)
     at oracle.sdpinternal.messaging.driver.email.EmailManagedConnection.send(EmailManagedConnection.java:50)
     at oracle.sdpinternal.messaging.driver.DriverConnectionImpl.send(DriverConnectionImpl.java:41)
     at oracle.sdpinternal.messaging.dispatcher.DriverDispatcherBean.onMessage(DriverDispatcherBean.java:296)
     at sun.reflect.GeneratedMethodAccessor2553.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
     at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
     at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
     at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
     at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
     at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
     at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
     at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
     at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
     at $Proxy346.onMessage(Unknown Source)
     at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:574)
     at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:477)
     at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:379)
     at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
     at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
     at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
     at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
     at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
     at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
[2012-09-12T03:55:41.331-10:00] [soa_server1] [WARNING] [SDP-25107] [oracle.sdp.messaging.engine.store] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: OracleSystemUser] [ecid: f5c1f5acbf0bb7a6:22e05768:139ba096e4d:-8000-00000000000006ef,0] [APP: usermessagingserver] Message ID bac38bd50a1f32a129c5c739335a7855 in Status object does not match previously recorded Message ID b7e259a30a1f32a12c981a3ffd343f6d.
[2012-09-12T03:55:41.362-10:00] [soa_server1] [ERROR] [] [oracle.soa.services.notification] [tid: weblogic.work.j2ee.J2EEWorkManager$WorkWithListener@3066bad4] [userId: <anonymous>] [ecid: 0000Jau4qHj9Lex_w9w0yW1GK6Rn000003,1:32530] [APP: soa-infra] <.> Error status received from UMS.[[
Status detail :
     Status type : DELIVERY_TO_GATEWAY:FAILURE,
     Status Content : Failed to set message headers: java.lang.ArrayIndexOutOfBoundsException: 0 >= 0,
     Addressed to : EMAIL:[email protected],
     UMS Driver : Farm_base_domain/base_domain/soa_server1/usermessagingdriver-email:oracle_sdpmessagingdriver_email#Email-Driver,
     UMS Message Id : b7e259a30a1f32a12c981a3ffd343f6d,
     Gateway message Id : ,
     Status Received at : Wed Sep 12 03:55:41 HST 2012.
Check status details and fix the underlying reason, which caused error.
[2012-09-12T03:55:51.492-10:00] [soa_server1] [WARNING] [] [oracle.soa.services.notification] [tid: weblogic.work.j2ee.J2EEWorkManager$WorkWithListener@3066bad4] [userId: <anonymous>] [ecid: 0000Jau4qHj9Lex_w9w0yW1GK6Rn000003,1:32530] [APP: soa-infra] <.> Could not find notification record corresponding to failed notification : (Channel message id) : b7e259a30a1f32a12c981a3ffd343f6d[[
Hence it will not be retried.
Possible cause could be purging of notification data after sending out notification, but before receiving status.
]]

Are you using your email address to send the email notifications if it Is not configured with AD? Have you populated the mail attribute in weblogic console-->realms-->my realms-->users
In addition are you sure you have configured the 'Email Driver Properties' correctly in EM ?? have you specified the Notification Mode to Email ?
Please make sure that the outgoing mail server and port along with the username and password are correct.
Also validate the workflow settings in your EM?
In addition, please validate that when you logon to BPM worklist using the admin account and click on the name for e.g. weblogic, you see the email attribute populated properly.
Thanks
ACM

How to send the email to different email addresses from Workflow

Hello,
i an not getting that how to send the email from Workflow in SAP.
plz give the steps to do that.
i have done lots of time but system is not sending the email to different email address.

Hi,
lot of configuration is invloved in sending
mail to external email id. check BASIS to
configure for external mails ans also check
debug FM and see which conditions exceptions
(Document not sendis raised)
also check below code
CLEAR: DOC_CHNG, OBJTXT, OBJBIN, OBJPACK, OBJHEAD, RECLIST,
RECIPIENT_INT, DOC_SIZE,TAB_LINES.
REFRESH: OBJTXT, OBJBIN, OBJPACK, OBJHEAD, RECLIST.
OBJBIN[] = CONTENT_OUT[].
Populate e-mail title
DOC_CHNG-OBJ_NAME = 'MAIL'.
CONCATENATE 'EETS for Contract #'(245)
OIA01_TAB-EXGNUM
INTO DOC_CHNG-OBJ_DESCR SEPARATED BY SPACE.
DESCRIBE TABLE OBJTXT LINES TAB_LINES.
READ TABLE OBJTXT INDEX TAB_LINES.
DOC_CHNG-DOC_SIZE = ( TAB_LINES - 1 ) * 255 + STRLEN( OBJTXT ).
It is a text document
CLEAR OBJPACK-TRANSF_BIN.
The document needs no header (head_num = 0)
OBJPACK-HEAD_START = 1.
OBJPACK-HEAD_NUM = 0.
but it has a body
OBJPACK-BODY_START = 1.
OBJPACK-BODY_NUM = TAB_LINES.
of type RAW
OBJPACK-DOC_TYPE = 'RAW'.
APPEND OBJPACK.
Create the attachment (the list itself)
DESCRIBE TABLE OBJBIN LINES TAB_LINES.
It is binary document
OBJPACK-TRANSF_BIN = 'X'.
we need no header
OBJPACK-HEAD_START = 1.
OBJPACK-HEAD_NUM = 0.
but a body
OBJPACK-BODY_START = 1.
OBJPACK-BODY_NUM = TAB_LINES.
of type PDF
OBJPACK-DOC_TYPE = 'PDF'.
OBJPACK-OBJ_NAME = 'Attachment'(239).
CONCATENATE 'EETS_' OIA01_TAB-EXGNUM '_'
IT_ZMMTACCUID-ACCTUSRID
'_' SY-DATUM '_' SY-UZEIT '.PDF'
INTO OBJPACK-OBJ_DESCR.
READ TABLE OBJBIN INDEX TAB_LINES.
DOC_SIZE = ( TAB_LINES - 1 ) * 255 + STRLEN( OBJBIN ).
OBJPACK-DOC_SIZE = DOC_SIZE.
APPEND OBJPACK.
Get e-mail address
CLEAR IT_ADDRESS.
READ TABLE IT_ADDRESS WITH KEY ACCTID = IT_ZMMTACCUID-ACCTUSRID
BINARY SEARCH.
IF SY-SUBRC = 0.
RECIPIENT_INT-ADDRESS = IT_ADDRESS-SMTP_ADR.
ENDIF.
*Send email to external mail address
RECLIST-RECEIVER = RECIPIENT_INT.
RECLIST-REC_TYPE = 'U'.
APPEND RECLIST.
CLEAR RECLIST.
*Send email to SAP Office mail address
RECLIST-RECEIVER = IT_ZMMTACCUID-ACCTUSRID.
RECLIST-REC_TYPE = 'B'.
APPEND RECLIST.
CLEAR RECLIST.
SEND THE DOCUMENT BY CALLING THE SAPOFFICE API1 MODULE
FOR SENDING DOCUMENTS WITH ATTACHMENTS
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
exporting
document_data = doc_chng
put_in_outbox = 'X'
importing
sent_to_all = sent_to_all
tables
packing_list = objpack
object_header = objhead
contents_bin = objbin
contents_txt = objtxt
receivers = reclist
exceptions
too_many_receivers = 1
document_not_sent = 2
operation_no_authorization = 4
others = 99.
also check
https:/Re: mail sending problem
Regards
amole

HT4528 cannot rest password, not getting the email to change

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You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I'm having problems resetting my security questions it won't send the email

So I'm having problems trying to reset my security questions it will not send the email that it says has been sent and the only way I can buy anything on iTunes is if I have the questions reset. I need severe help

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

When I send an email notification that the form has been sent I want the receiver to get a copy of the actual filled out form not a ling to the data, how can I make this happen?

When I send an email notification that the form has been sent I want the receiver to get a copy of the actual filled out form not a ling to the data, how can I make this happen?

Hi,
you can find documentation for Designer under this website
http://help.adobe.com/en_US/livecycle/10.0/documentation.html#task=4,5&module=2
In Designer you can use the JavaScript API of Acrobat.
So the Devnet for Acrobat is also a good source.
http://www.adobe.com/devnet/acrobat.html
http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/js_api_reference.pdf

To Send the Email to Ship to Party for Shipment Notification in SMARTFORMS

HI Gurus,
I am having a scenario to send the EMAIL for Shipment Notification using SMARTFORMS when processed through VT01/VT02N transaction.
I general process, the email is going to Forwarding agent Email address. But the user wants to send the notification to Ship to Party email address.
Is there any IMG settings to be done or should we handle using Custom Driver program.? If yes, can anyone help how to achive this.
Your help is greatly appreciated.
Regards,
Yathish

Just take a look at this where PO is discussed but should not be different from your issue
PO as SMART Form and mail as PDF
Scheduling Agreement as PDF in email ?
External Email (PDF Attachment) while PO is created or Changed
Convert PO into PDF format and send by an email to vendor
PDF form as email attachment for purchase order
Send PO as email attachment
How to convert smartform output to PDF and mailing them
https://sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/8fd773b3-0301-0010-eabe-82149bcc292
Regards,
Ravi
Note - Please mark all the helpful answers

Send Date Does Not Appear for Email Notification

Hi All,
Email notifications to user's mailbox do not have a date of send thus user can't sort it by the date. Can anyone tell me how to make the date appear?
Thanks

Similar functionality is available in PO and Req Approval process. Can you take a look at the PO Approval Process workflow? I remember the email notification does show the link, which is a URL link and has parameters in it. This functonality provides where the approvers need to modify the document which is requested to be approved. So they can click on the link, modify and close and approve if necessary.
Are you expecting them to modify the same or you just want to show query only screen?
There is a webpage available to see order information called Order Information (user Order Information User resp). You can send parameters to that webpage and that should show login page opening up a seperate session with all the parameters in the URL. Once logged in that should show order information.
Thanks
Nagamohan

WF not sending the email notifications.

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