What do I do if when I turn on my ipod, there is a red x with a circle around it? It is giving me the itunes website to go to, but that is not helping.
During power up it is making a clicking sound. The ipod is unable to power up to the home screen.
Hey Noodle1995,
You've come to the right place! The following article will provide you with more information:
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
Thanks,
Matt M.
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My ipod turns on and it pops up a red x with a circle around it
my ipod turns on and a red x with a circle arounf it when i turn it on
Hi JAYRRAA,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Thanks,
Matt M. -
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tullch24
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iPod Displays a Red "X" Icon:
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