What do you do when you icloud is hacked and you cannot delete if from yoru ios device without knowing the password?

Does anyone know of a good way to just cancel the offending account?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.

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How do you unlock an ipod touch without knowing the password

How do you unlock a ipod touch 4th generation without knowing the password?

Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do you reset an ipad mini without knowing the password?

I have just recently changed my password, but know i have forgot the new one. How do you reset the ipad without knowing the password?

If you mean the passcode to unlock the iPad then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

My friend shared a video with me on icloud photo sharing and then she deleted it from her camera roll, how do I save it???(very urgent)

my friend shared a video with me on icloud photo sharing and then she deleted it from her camera roll, how do I save it???(very urgent)

Welcome to the Apple Community Diane.
I find that shared video can be troublesome, a few haven't appeared to work as you describe but have done when I've looked at a later date. Hopefully they will work if you give them a bit longer. perhaps it would be a good idea if you make sure they are working before deleting them from the camera roll.

HT4865 How to delete the preowner icloud account without knowing the password?

How to delete icloud account from pre owner without knowing the password?

II'm in the same situation. Purchased a refurbished IPhone 5. I had to do a factory reset and when I reset it again, itunes tells me that the phone is linked to someone else. Called the company I bought the phone from and they say iTunes can do a master reset to link my iTunes account to the phone. Have any of you heard of this being possible?

I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes. Any help appreciated

I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up.
Desperately need help please... Any help appreciated
Thankyou

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I am having trouble, my icloud is using an old Apple ID, and i can no longer access that email account, or know the password to that, how do i switch it?

I am having trouble, my icloud is using an old Apple ID, and i can no longer access that email account, or know the password to that, how do i switch it to my new Apple ID?

Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security

HT202786 my friend shared a video with me on icloud photo sharing and then she deleted it from her camera roll, how do I save it???(very urgent)

my friend shared a video with me on icloud photo sharing and then she deleted it from her camera roll, how do I save it???(very urgent)

DVDs are encoded into MPEG2, which iMovie cannot edit. So you need to convert the DVD back to something else. For highest quality, I recommend that you convert the DVD to Apple Intermediate Codec. There is a free tool called MPEG Streamclip that will do this. You will also need to install the Apple QuickTIme MPEG2 Playback Component.
Here are the details.
1) Download and install the Apple MPEG2 QuickTime Component ($20) - available online from Apple.
2) Download and install MPEG Streamclip from Squared 5 (free).
3) Start MPEG Streamclip
4) Insert your DVD into your Mac. If DVD Player or Front Row starts automatically quit those.
5) Open a Finder window. Navigate to your DVD to the Video_TS folder.
6) Drag the .VOB files from the Video_TS folder and drop then into MPEG Streamclip.
7) If MPEG Streamclip offers to fix timecode breaks, say yes.
8) Use FILE/EXPORT TO QUICKTIME to convert the files to Apple Intermediate Codec (or h.264 if you prefer)
9a) Optional: You can deinterlace your footage in this step, if you like
9b) optional: If you know the date and or time of the footage, name your file
clip-yyyy-mm-dd hh;mm;ss
(let mpeg streamclip provide the extension). This will provide metadata that iMovie will use to put the event in the right year and month.
9c) Optional: If you don't want to make one huge clip out of your DVD, you can make smaller clips by using MPEG Streamclip. Move the cursor to the "in" point of the clip, and press i. Move the cursor to the "Out" point of the clip, and press o. Then do steps 8 through 10 and repeat until you have done this for all clips you want.
10) Save the resulting file in a place where you can find it, like your Desktop.
11) Open iMovie.
12) In iMovie, choose FILE/IMPORT/From File and choose the file you saved in steps 8, 9, 10.
13) iMovie will generate thumbnails and you can edit.

My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times. In the iCloud account says that my mail is not verified.

My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times.

Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you.

Why doesn't Itunes care when your account is hacked and you have unauthorized purchases?

My account was hacked and I had about $50.00 in unauthorized purchases. I informed Itunes of the problem, their response was golden. They disable my Itunes account, a refund was not happening and sent me an email about how to keep my Itunes account secure. That's good customer service for you!!!

iTunes is a software program, why would it care?
Contact the bank or credit card company to discuss refunds or reversing the charges.

I recently inherited a macbook pro when my good friend passed away. the screen is password locked. is there any way around the login without knowing the password???

How can I get past the password locked login without the password

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

How to delete disabled icloud account without knowing the password/email

Hi
i just got a pre-used iphone 5S. It has a disabled icloud account. i tried to delete it but it asks me about the password.
i cant reset the account cause i don't know the email for verification.
also i can't restore using itunes because it asks to turn off find my iphone feature. and i can't turn it off because the account is disabled
how can I restore the iphone in this case?

You can't. There isn't a way to bypass Activation Lock: http://support.apple.com/kb/PH13695 Your only option is to return the phone if possible. If not, you have a useless device.

HT204053 Change iCloud a/c without knowing the password

I have purchased a second hand iPhone. But prior iPhone user hasn't clear his iCloud account on the iPhone I purchased from him I am unable to now set my iCloud a/c :-( I don't feel safe to config my emails , contacts, etc on this phone. How do I ungroup the old iCloud Account on this device? Remove old iCloud a/c on iPhone and add & manage new iCloud a/c on the iPhone. Wish I could find the 1st buyer to ungroup this iCloud a/c... but hard to find.

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

HT204053 How do I get into my Icloud account without knowing the password ?

I reset my phone and i don't remebemer my icloud password and every time i try and change it i never get an email saying reset

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

My iPad keeps bringing up the alerting in to iCloud, however it is not my i cloud account so i don't know the password and it won't let me delete the account.

My iPad mini, iOS 8.2 continuously keeps bringing up the message sign into iCloud. However, the account it wants me to sign in to is not mine but my mums, and when i try to delete it it will not let me.

You might need her to sign in to it and then sign out.

What do you do when you icloud is hacked and you cannot delete if from yoru ios device without knowing the password?

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