What happens when I click "Order" - SRM 5.0

I have a scenario where shopping carts were marked complete, but purchase orders were not created. We had some application server problems, and RFC connections were working intermittently for a short while - which caused this problem. The shopping carts create local purchase orders in SRM (not in ECC).
SO, I am trying to determine where this process could have been broken. We have the case where I can click on the trash can to delete a shopping cart that does not have a PO, and I can view the details of the shopping cart and note that there are no follow-on documents. However, when I try to delete this shopping cart, i get a warning message saying that deletion is not possible, because follow-on documents exist.
Is there some user exit, some job that was called and failed, some workflow that is triggered, etc?
I have tried to run every possible job, have reviewed all workflows, and can not find any error. I had all users recreate and reorder their carts, and the problem is solved - BUT I don't know the root cause of this, and do not truly understand what happens between clicking "order" and the workflow in the PO to auto approve (as we are using Procurement cards, and the workflow is being triggered to auto approve). In the case noted above the cart is ordered and approved, but the PO is not created and the PO auto-approval workflow is never started. (I can't retrigger because no GUI-ID is being generated either).
Anyone have any thoughts?!?

This:
Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
A 4G to 6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
Identifying iPod models
If you have iOS 4.2.1 (Settings>General>About>Version) you my have a 2G iPod. Those can only go to 4.2.1
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

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