What is Apple's lucky bag sale?

I heard that apple has a lucky bag sale in Japan. Tis is the first times that I've heard about it, and It sounds like its a one day only give away. Does anyone know what it is and when? Thanks so much!

It appears you missed it:
http://www.techinasia.com/apple-lucky-bag-sale-new-year-2013/

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What does Apple Care cover?

I'm going to be making the switch to Apple and getting a Macbook and I'm curious as to what exactly Apple Care covers. If something happens and it accidentally breaks, will it still be covered even if it was my fault?

Essentially, AppleCare is just an extension to your standard warranty.
Your standard warranty comes with:
1) 90 days of phone support (for setup questions, trouble-shooting, OS X issues, Apple software questions, etc.).
2) Hardware repairs for manufacturer defects, component failure, etc. (not user caused, and no cosmetic repairs).
AppleCare simply extends both of these warranties to 3 years maximum coverage (counted from the date of the computer's original sale).
For more information on AppleCare, you can read here:
http://www.apple.com/support/products/proplan.html
Hope this helps.

Whats the apple uk support itunes store email ?

whats the apple uk support itunes store email ?

sorry i don't mean the iTunes support email ! i wont store for sales support email , because i order iPhone 5 and i cancel it because they didn't shipped it to me the deduct money from my visa and i wont my many back , i don't how i connect with them , and i cant call them because i,m from Kuwait , i hope you help me about that

Apple's Black Friday Sale

Anyone have an idea of what the Apple Stores maybe doing for Black Friday?
I received an email informing me about a special sale on Friday, but any inside info?

Not sure what was mailed out, but the powerpage.org is reporting the following sale items at Apple Stores and online:
+Motorola Bluetooth H300 Headset - $9.99+
+Jabra BT125 Bluetooth Wireless Headset - $17.99+
+Jabra BT2040 Bluetooth Wireless Headset - $9.99+
+Plantronics Explorer 220 Wireless Bluetooth Headset - $29.99+
+SanDisk 2GB Cruzer Micro USB Flash Drive - $7.99+
+SanDisk 4GB USB Cruzer Micro Flash Drive w/ReadyBoost for Vista - $21.99+
+Samsung 22" LCD Widescreen Monitor - $199.99+
+Envision 22" Widescreen LCD Monitor - $149+
+Nikon S51 Coolpix 8.1MP Digital Camera - $199.99+
+Seagate 320GB SATA Internal Hard Drive - $59.99+
+Western Digital Caviar SE16 500GB Internal SATA Hard Drive - $99.99+
+Maxtor 500GB OneTouch 4 External USB/FW400 Hard Drive - $79.98+
+Memorex 50 Pack Of 16X DVD-Rs - $9.99+
Link from PowerPage:
http://www.powerpage.org/2007/11/cometo_geek_islands_thisfriday.html

HT1391 Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do? This one kid reported to them that his was stolen and they gave him a new one.

Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do? This one kid reported to them that his was stolen and they gave him a new one. Will they do the same for me? Is there any other way I can get all my pictures from my iPod without iCloud set up? Would Apple be able to lock up my iPod so they cant use it at all? Please help me, thanks (:

ipod touch lover wrote:
Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do?
Nothing... why would they do anything?
Apple does not provide insurance and they are not law enforcement.

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

You may be able to find your Apple ID at Look up your old and forgotten Apple ID

What is apple's replacement policy for a macbook pro?

Macbook Pro, 13" from Summer 2011 running Mavericks
Still under applecare, but will run out in approximately a month.
As stated above, I bought the computer in the summer. A couple months later, I took it in to the store and ended up having the logic board and entire screen replaced because there were issues with both.
This past march (2014) I took it into the store and had the hard drive cable replaced because my hard drive was "missing"
Afterwards, I was having issues with the computer shutting down randomly. I would close the lid - putting it to sleep - and then I would sometimes hear later on (not immediately afterwards) the disks start going again or the fan start blowing as if the computer was turning on again and working on something. Sometimes I would put it in my backpack and 20 minutes later take it back out and find that it was super hot and the battery had completely drained. The computer also got a lot slower. I talked with apple on the phone and the person I talked to even commented on how slow it was going as she had me open up certain things to check settings, etc. That resolved nothing so I took it in to the store. The store technicians took it and then gave me a call later and told me they found nothing wrong with it. They offered to send it in to the factory or some other repair center for a more thorough search and repair. Due to certain work circumstances, I said that I would see if things got better. A few days later, things got a lot worse and I ended up taking it to the store and having it sent out to the factory. Both times I was at the store I could see exactly what the technicians were writing down, and despite me telling them over and over again, they wrote down things that weren't really the issue. Maybe this is minor, but for example, I would tell them that my battery heated up when the computer was supposed to be asleep and it would get hot and drain completely in a very short time while it was supposed to be asleep. They would write down "battery drains quickly." They also just didn't seem to care very much - walking away and helping other people despite my appointment, etc. Well they sent it off to the factory and then shipped it back to me after replacing the logic board, battery, fan, and ram. I called apple as it was being shipped back to me and asked to talk to a manager because I thought it was rather ridiculous that my computer was having so many issues - I felt like as soon as my warranty was up it was just going to have another problem and I would end up paying for it. He to me he would extend the warranty some and he alluded to possible a possible replacement of the computer down the line if I was still having issues. The day I got the computer back, it kept trying to shut down. It froze once. I wasn't even doing much with the computer - it shouldn't have been overloaded by a long shot. I called and left a message for the manager. He called me back a couple days later and I told him what the issues were as soon as I got the computer back. However, they abated between the time I got it back and the time he called me back, so he attributed it to the fact that I had been using google chrome and said I should check my updates. I switched browsers and made sure I was updated and for a time it was ok-ish (still slow). Then I had an issue where I was copying files to my desktop. The copying went on forever and ever and my computer started freezing. I tried shutting down and I couldn't. I hit the power button and it wouldn't turn off. After forever, I finally got it to turn off and restarted. Then the random shut downs started again. And then, finally, I was left looking at a folder on a gray screen. Called the manager again and he said it was probably the hard drive cable. He said that if the cable replacement didn't fix it, we would probably be looking at replacing the computer. I took it in to the store and had it replaced. It didn't do any good. Now the manager wants me to send it to the factory again. He says that I almost had reached the amount of repair issues that would get me a new computer, but the first issues right after I got it didn't count since they weren't very recent. What is apple's policy on replacing laptops that seem to just be lemons?

We cannot answer the question nor will Apple. You will need to consult your state's lemon law to determine whether you have a case. Most likely you will need to go to arbitration. If you need to go to court you will need to hire an attorney or use small claims court if your case is eligible.
If Apple has such a policy, then only Apple knows what that policy is. So you will need to take the matter up with them through the local Apple Store.

What will Apple do if my iPod Touch 4g crashed while updating to iOS 6?

Yesterday while trying to update my iPod touch 4g to iOS 6, it just suddenly shut down mid-way (on a charger). When I tried turning it back on, it would pull up the battery screen indicating that the battery is low, so I would plug it in the charger again. Although after its charged a bit, it would pull up the Apple logo and then go to a (teal) blue screen and I cannot do anything else. When plugged into a computer, my laptop can't even recognize my iPod touch. I've tried draining the battery out all of the way, then charging it up again and it won't work. My iPod touch isn't jailbroken either, and there was 2.4GB free space like indicated during the update. I'm wondering what will Apple do if I would bring it to the store?
I'm really upset because I just barely bought this about two months ago when I broke the screen on my other iPod touch

try putting it in DFU mode
watch this vid
http://www.youtube.com/watch?v=Ufw0vAEEI8M&feature=relmfu
if this doesnt work take it in and explain. as long as its not jail broken, apple should fix it

What does Apple HW Test really test about hard drive?

My 2002 FP iMac was recently jolted. The internal hard drive is no longer recognized. Here is what I know:
When I boot with the Apple Hardware Test CD which came with the computer, it does not recognize anything wrong with the hard drive.
When I boot from an external hard drive, I get a dialog with buttons to Initialize, Ignore, or Eject the hard drive.
When I open Disk Utility (external HD boot), it can see the disk, but says it is unformatted.
I also downloaded a trial data recovery program and it could not find anything identifiable on the hard drive.
I don't really know what the Apple Hardware Test program tests with the hard drive, so I don't know how to interpret the information I have.
My questions:
Is there any hope for salvaging anything from the hard drive? (Probably not?)
Is the drive itself likely to be OK if I format and re-install my OS? (Is that what the HW Test is telling me?)
I have not tried to format the drive, because there are a few things I would really like to salvage. I have also not opened it up to examine anything on the inside because I would not know what to look for.
Suggestions for how to proceed will be welcome.

The data on the ill-fated hard drive may be recoverable; could be
there has been damage to the drive or the software on it that lets
the computer read files from the drive.
Some disk utilities such as Disk Warrior could see about trying to
fix the drive; although if physical damages exist, it can't fix that.
The booted OS X Installer's Disk Utility has options in the Installer
menu bar (drop down menu to select other things, when not just
reinstalling) and you could see if OS X's Disk Utility from the booted
Installer disc could give you a status report on the drive in Verify, &
also see what it says about 'Repair drive' when chosen to try a fix.
Sometimes, the OS X's Disk Utility can't fix something, and at that
point, other utilities (retail on DVD) may be able to. Then, the tossup
is, whether or not you want to pay for the utility to fix an old drive, or
put the money into a new one.
Data Recovery software is available as download, so if the old hard
disk drive were removed from the computer and a new drive put in,
later on the failed drive could be investigated through use of software
(such as those which can recover, then you pay to unlock results)
and that is another way to consider addressing the old drive contents.
Some would suggest, if you had Disk Warrior or some other disk utility
that could fix the old drive good enough to try and get data off it, maybe
even a full clone or just the files you need, then you would not need to
get the data recovery software. Of course, that software which runs to
see if you have recoverable files, can do that part for free.
The AHT may see the drive is present, while not recognizing a
failure in its firmware or in its directory, etc. Some kinds of disk
utilities can try to rebuild and replace a damaged directory or
other bits of software on the drive so it can be read again.
Usually, the test for the hard disk drive is Disk Utility on the
OS X Installer; and that gives you the boot version that sees
even a healthy drive as an unmounted and repairable volume
when it is correct and not beyond the limited ability of the utility.
Hopefully something practical comes from all these words...
Good luck & happy computing!

The Bluetooth on my 2012 Lexus doesn't work with my iPhone 5. My old android phone worked perfectly with my car. Even the tech guy at Lexus couldn't get it to work. What is apple doing to fix this.

The Bluetooth on my 2012 Lexus doesn't work with my iPhone 5. My old android worked perfectly with my car. Even the tech specialist at Lexus couldn't get it to work. Lexus said that other iPhone 5s were having the same problem. What is apple doing to fix this?

Going to the local Apple store this morning...
My problem is not uncommon as the board is showing signs of this happening to many others as well. That is where I found the restore and reboot information to try to solve the issue of crashing apps.
I understand that Apple will not "give away the cow", but letting iPhone users know that the problems they are having are being addressed by Apple is a little more comforting than nothing at all. Other wise, all the apps in world are useless and even more importantly worthless, if a person has to reset/reboot/reload just to get them to work.
IF Apple can not address the basic problems with todays iPhone apps, why should one believe that the iPhone 3.0 OS is any better? Using a PC comparison, which is better, XP or Vista. If the current iPhone OS of 2.2. what ever is not working that well (as related to down loaded apps and iTunes), will OS 3.0 be any better?
The waste of time I refer to is in going to the apps store and downloading the apps... Again why by apps if the free version does not work?

I have two iphones in my household and neither phone has the wifi greyed out, what is apple doing to rectify this problem

What are Apple doing to rectify the problem that the Wifi icon is greyed out and you can no longer get onto Wifi!!
This has happened on both iPhones I my household!!
It must be a problem with Apple as so many people seem to having the same problem.
I have tried resetting networks, resetting phone etc....nothing works

Broaden your perspective a bit. There are literally millions of phones out in the world without any issues at all. If you are reading posts on the internet about the ones with issues, then you would be left with the impression that they all have issues. Neither you nor I have data to support the existence of a widespread issue of this type.
Having said that, the only issue that matters is the one at hand; yours. Let's stay focused on that. Help is here and if we can't counsel you toward a software solution, then help will be available elsewhere, but at some cost to you.

What is apple doing to fix the bugs from IOS 7.1.2 update? this update has ruined my phone

What is Apple doing to fix the bugs from IOS 7.1.2 update??? This update has ruined my phone! Why would you put out a update you know is going to ruin someones phone? Whats being done? I have tried everything to fix my phone which was just fine before Apples IOS 7.1.2 update!!!

I have also experienced issues with my iphone5 since updating to ios 7.1.2, prior to this update my phone was working perfectly fine and I know I didnt cause any damage to the phone because I baby my iphone as if it was my child. Ever since I updated to 7.1.2 my phone shutts itself down while I am using it, it can be while using whatsapp, browsing the internet or using apps, more than anything it fails while using the internet. The screen will either start to flicker or vertical lines will pop up and then the phone will fade to black, after this happens the phone will get really hot and to turn it back on I have to wait 5-10 minutes and hold down the power and home keys at the same time for about 15 seconds for it to turn back on, I have to wait 5-10 minutes because if I dont when I boot it back up it immediately shutts down again. This is a constant all day thing and for now i get by just making phone calls and sending regular text but I try to keep the action down to a minimum to prevent missing a phone call. I tried clearing the phone and rebooting it to original setting but this didnt fix it. After reading and speaking with several techs they tell me that ios 7.1.2 rolled out some performance adjustments one particular that affects the amp levels that the battery works at and supposedly the iphone 5 cant handle it, they explained that the phone for certain activities is asking for more or less power and the phone panics into safe mode and shutts itself down. My battery life is fine so I havent changed the battery like someone had suggested. In the diagnostic data it gives a panic.ips error. Id really like to know if there is any possible way to roll back to 7.1.1 through jailbreak or any other way, I was perfectly happy with this phone and didnt plan on buying another one for atleast 1-2 more years. If anyone can help me out this would be greatly appreciated, if not I hope apple is working to fix this.

IPhone 3GS upgrade v3.1.3 to v4.0.1: What's Apple Doing to Resolve?

I upgraded to 4.0.1 this weekend on my iPhone 3GS and my wife's iPhone 3GS. We are now both suffering from only 5 hours of battery life.
Prior to the upgrade we enjoyed over 16 hours of battery life. The only difference is the upgraded operating system. This proves the problem is the upgrade to 4.0.1, maybe not v4.0.1 itself, but definitely the upgrade from v3.1.3 on a 3GS.
We use(d) these machines in our business and because the working business day is greater than 5 hours, this upgrade to 4.0.1 is costing us real money. If Apple wants to be considered more than an up-market toy maker, it will need to show more commitment in support of real world businesses.
Can Apple continue to refuse to accept there is a problem? I've tried ignoring the problem, like Apple, but it didn't make my battery last longer. So I guess ignoring the problem is not the correct answer? Maybe I need to hold the machine differently with v4?
I call for Apple to immediately make an optional downgrade to v3.1.3 available, or issue a fix to the v4.0.1 upgrade process/software. If any empowered employee of Apple reads this, please action immediately.
Otherwise, what is Apple doing to resolve this issue, other than ignoring it?

Hi
When you say nothing in the csauth log... do you mean nothing at all... or nothing that looks like an error?
Try setting logging to max and seeing where it gets to.
I suspect there is something in your 3.3 config that doesnt get upgraded corectly. Its impossible for every scenario to be tested - Im not sure how much upgrade testing actually gets done. Probably left until the end of the test cycle.
Darran

Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates?

Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates? All of a sudden without changing any settings, the audio on my NEW ipad cuts in and out on applications/ games, keypad noise and lock sounds. The rocker button only seems to work while the sound is intermittently being heard before, after a few seconds of noise not doing anything when sound goes off.
This is highly frustrating as I've noticed others posting about such issues as far back as April. Anybody had the same thing happen to them? Is this likely software (ios6) or hardware issue? What are the solutions Apple???

Apple has no physical stores of their own in Dubai, so unless you mean that you purchased from the online Apple Store for the UAE, you purchased from a dealer, who may or may not have been authorized. You can check the expiration date of the warranty on your iPad yourself by entering in the serial number here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If it does indeed show the warranty has expired, then what you need to do from here will depend on who you purchased the iPad from and when you really did purchase it. Perhaps you actually purchased it in August and are just misremembering? Check your receipt. If you confirm that you did purchase within the last calendar year, tell us exactly where you got it and we can probably offer advice.
Regards.

What are Apple doing to compensate for the damage caused by the iPhone 4 bumper?

I have noticed damage caused by the bumper.
It is NOT foreign object but caused by the hard plastic on the inside of the bumper
(plese do not come out with rubbish like steel is harder than plastic) I am not stupid and I know that the damage matches the pattern of the bumper skeleton.
What I want to know is when are Apple going to deal with this and replace my phone?
I dare not go to the so called Genius bar in Milton Keynes as they have adopted a Dixons style "fob off" attitude and I will become rather angry with them.

Re: What are Apple doing to compensate for the damage caused by the iPhone 4 bumper?
15-Jun-2011 15:15 (in response to sfrommilton keynes)
o Steel is harder than plastic, so the bumper has not caused the damage.
- You call it rubbish
- The world calls it physics
You are totally wrong. Please go back to School.
o You can deny physics
- but that will not change reality.
You can go to School but that wont change reality.
o Your description of your Genius bar is incomprehensible
- I recommend you go to the Genius bar leaving the chip on your shoulder at home and tactfully explain what you think is your issue.
I recomend you find a day job ans stop TROLLING peoples threads.
- I've never had them fail me or be the least bit confrontational.
- But if you act like a jerk then I couldn't predict what would happen
Yeah because you were there. Are you having some kind of relationship with the company? I think you sleep with an Apple under your pillow.
Finally I am a consumer who has paid for a product that is not living up to expectations. The plastic skelton is hard and abrasive (I know what that means as I went to School) Abrasion's are marking the product.
This is not the only time this has been reported and as such I have no issue with particles entering the bumber. This has happened from the start (when I used Apples stupid bumber case)
Please don't patronise or TROLL others threads.
<Edited by Host>

What is Apple's lucky bag sale?

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