What is going on with verizon now? anyone really know?
would really like to know what is going on? I won't have a phone after today if I can't make a payment!!!!
I'm having the same frustration! I tried to switch devices online and it said "account actions are temporarily unavailable" and so I went into a store for an hour just for them to tell me the billing system has crashed and they can't do anything! what a day....
Similar Messages
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WHAT IS GOING ON WITH VERIZON THAT THEY CAN'T DO WHAT THEY SAY THEY ARE GOING TO DO? HELP PLEASE!!!!
Over the last month and a half I have called and spoke to 3 or 4 different Verizon customer service agents about a problem with my account & every time I am told that the problem will be fixed only to have nothing happen. What is going on here?
Around the beginning of March I made the mistake of edging up & my account has been screwed up ever since. I was using the iphone 5 & had only $130 left before the iphone 5 was completely paid for (I had been making payments on it every month through the edge program) and my contract was up in April. I stupidly decided to edge up & Verizon sent me the iphone 6+ & told me I was to send them my iphone 5. I decided that I would rather keep the iphone 5 so I could pay the remaining $130 left on the edge agreement & I would own the iphone 5 outright. I returned the iphone 6+ (yes it was within the 14 day window that Verizon gives you to return a new device) to a Verizon store and paid the $35 restock fee. I never activated the iphone 6+.
Somehow or other Verizon started me on a whole new edge agreement as if I had kept the iphone 6+. Verizon says that I have $600 some dollars left to pay on my edge agreement. I've already made almost $600 total edge payments over the last year and I had $130 left to pay. Why is Verizon trying to charge me again for a phone I've already paid for??? My last monthly payment due was $185, it's usually around $110 & the extra charges were because of the "new edge device" agreement I was put on.
I understand mistakes happen but this is ridiculous. I've called and spoke to at least 3 different Verizon customer service agents and they've all told me they would correct my account and I would see the correction on my verizon in a week or 10 days or something like that so I wait and nothing happens. I was told the extra $75 I paid last month would be credited & put towards my account, I was told by one of Verizons people I spoke with that I would be getting some form I needed to sign in the mail but it never came. I am so tired of wasting so much time on a mistake Verizon made but seems unwilling to fix. Why is it so difficult to remedy my account?We want to see this resolved once and for all, cem421! I have sent you a Direct Message so that we can work to end this frustration for you. I will look forward to working with you further!
YaleK_VZW
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What's going on with Verizon customer service phone number?
I wanted to upgrade my data plan, so I called 800 922 0204 (same as calling 611), and was presented with this error message:
"The information you have entered does not match the information we have on file. If you are entering a User ID, try using your cell phone number. It is also possible that the account you are trying to access is not registered. Please register your account at www.verizonwireless.com. "
What??? I've had this account for over 5 years, same user name, same password. I was able to log in, saw all info on my account, but when clicked on Upgrade Data plan, I was instructed to call the 800 number above. I had a chat session with the sales dept, they said they could not help me with this issue, since they're only trying to sell devices.
Anybody have an idea what's going on? There's no other phone number to call Verizon.
Thank you!!(800) 256-4646 Thats sales, but might can get you to where you want to go.
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What is going on with Verizon? Cannot refill my data, cannot get a hold of customer service
All day long I have been trying fill my data, and I cannot do it via phone or online. I cannot get a customer service representative. The 800 number keeps telling me that they are having issues processing my request and that they can't connect to customer service. I cannot refill it online, I keep being told that they are updating their systems. Literally this has been going on all day from about 9 am to now, almost 12 hours. Sick of this.
For prepaid you call: (888) 294-6804. Is that the number your calling?
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My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone. I have no phone in or out, no alarm....what is going on with this? I see others have the same problem.
Just got the same error message today. My phone went to the black screen of death with the error message at the top. Contacted Verizon via chat. Was online for 1 hour and 15 minutes only to find out that nothing could be done which I could have told them based upon what I had read on this site. Of course my phone is out of warranty since I have had it for 1 1/2 years and I am not eligible for an upgrade. How convenient! I was told to contact Nokia which I did and they gave me a download to try to reset everything. It looked like it was working but after almost 3 hours it got to the end and nothing happened. It just froze even though it said it was done. I rebooted the phone and am back at the same black screen of death. Guess I have to buy a used phone and then will have to reconsider whether or not to stay with Verizon going forward. I have not had any issues with the phone in the past - keep it in an otter box, never dropped, never got wet, etc. But all of a sudden it goes haywire like this that seems like either a hardware or software problem but something completely out of my control and all I get is sorry, you're out of warranty!
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What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.
The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ? -
I am not sure what is going on with my ipod but my ipod will not even let me open my wifi or apps. I don't know why can anyone help?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I've reset this thing like 3 times now what's going on with it? why won't it connect to my iTunes?
Beyond resetting what have you tried?
Common fixes can be to use a different USB port or different USB cable. You can also try updating iTunes, or uninstalling and reinstalling iTunes.
Does your computer see it at all? Is there a little chirp when you plug it in? -
I don't know what is going on with the White Balance (WB) and LR. I had no problem before but recently LR started to change the WB as it is importing photos. I checked the color scale for my photos and LR and both are with sRGB. Now instead of LR changing the WB it is giving me a second copy with a new WB. Your advise is very much needed and appreciated. Thank you.
Can you show us a screen capture of this 2nd copy with a new WB in your Lightroom grid? Thanks
Are these second copy photos by any chance photos that had been previously imported? -
My ipod is really beggining to irritate me,when i finally get apps sent to my ipod touch thay are still saying "waiting...."and now the apps picture on all of them is blank and i still HAVE YET TO DOWNLOAD ONE APP SUCCESSFULLY! What's going on with my ipod & how do i fix it?
Have you tried a hard reset of your iPod yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If that doesn't work, are you still connected to a network? Either way try connecting to a different one and downloading another FREE app to see if that helps.
B-rock -
What is going on with the scroll function. It doesn't seem to work ever since I downloaded Mountain Lion.
I've noticed this too...when I'm in Safari, scrolling is a bit jerky and sometimes it stops even though I'm still scrolling...my fingers go right off the trackpad. I just downloaded the new updates onto my brand new macbook air- had to do it manually as "power nap" doesn't work, even after the SMC reset. Lamesauce.
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Speedtest confirmed - 1.07 Mbps download and 0.09 Mbps upload ***!!!!
Verizon,
This is a major problem nationwide.
Last week sitting at the Atlanta International Airport waiting on a flight, Ookla Speedtest was showing 0.04 Down / < 0.00 Up. This is my first time to check the network speeds since first purchasing a 4G device. I was trying to get a 10MB e-mail attachment to review during my flight. I couldn't get the attachment (the download kept timing out) so I ran the speed test to see what was going on.
Right now, sitting at LAX waiting on a flight to Tokyo, the Ookla result is 0.23 Down / 0.09 Up.
These are abysmal speeds. At the price you charge for 4G service and smartphone use, we (the customers) deserve better. It took me 10 minutes just to login and post this message.
Coupled with the major issues I'm experiencing roaming internationally, this is the first time in my 10+ years with Verizon I'm considering moving to a competitor.
I will keep testing as I move around the country, and I will give you a couple months to fix these issues before I make a change. -
What's going on with U-Verse in South Miami
For the past two months, we have been getting dropped signals (bundled U-Verse and including landline, mobile phone, television and internet) sometimes three times a day. I have had phone calls drop while speaking to my boss, (I work from home) favourite shows will all of a sudden give us that no service screen, which means we lose portions of the dialogue, and the internet stops working. I have not dared to call ATT as frankly the only solution that Customer Service seems to know is "Oh it must be your RG that needs changing." Well that's a load of rubbish since if it's the RG then ATT have some serious problems as I have spoken to at least six people that I know that also have U-Verse and they are all having the same problem, but kept thinking it was just them.
The internet signal has also got painfully slow and since we pay a juicy bill of $315 dollars a month and subscribe to the best package that U-Verse has to offer, I do not expect to have these constant problems. Nobody is perfect, and a little issue once in a while is acceptable, but not two to three times day! In addition... we receive an electronic bill and this has been a very hectic month for me, so realising that today was the 12th and I know that the bill is usually due sometime around this time of the month, and not having received a bill, I went online to investigate. Sure enough - on login to the payment page, it said "past due!" Well send me a bill and I will pay it. I just don't know what is going on with U-Verse but it is very distressing. I believe the saying is that they have, "Gone to ** in a handbasket." On a positive note - we can now apparently fast forward and rewind On-Demand TV shows, and which made no sense before that this feature was unavailable. However... this does not make up for the recent poor service and non-arrival of my electronic monthly bill, ( will have to go back to paper - not cool) and then having the nerve to tell me "past due."
[Per Guidelines: Keep it Relevant and Appropriate].Chris, As explained, and to be honest I am usually very long-winded and detailed in my explanations because readers miss things, as you might have done in this case. It is not my problem alone. Whenever we have a problem with any utility or especially in the case of ATT services, I always check with anyone that I know that uses the service and over a broad area, not just in my street but anyone I know in an approximate 8 - 10 mile area, to see if our issues are isolated just to us. If they are, then I know that it is most likely a piece of equipment we are using. In this situation, as there have been in others, every single person that I spoke to is experiencing the same situation. And again - this is why I said that I have thrown up my hands in exasperation and usually get another family member to call customer service if there is a problem, as I know exactly what they are going to tell me. "Let us check your line - (you then spend 45 minutes on the phone with them) No... everything seems fine, it must be your RG, you need to buy a new one." Mea culpa - I have no patience or time for scripted c.s. reps. Two years ago, we had a lightening strike that literally struck the ATT box next door. The wires in all the boxes on the street (including the ones in our yard) were fused and black when the box was opened. And yet... when one of my neighbours (who apparently did not connect the lightening strike with the loss of service - sigh... what can I say...) called ATT, they got the same response. "No, we don't see any problems here, it must be your RG." Com'n! It was a lightening strike! And on an aside - the new cable is now still hanging from my backyard fence as they were supposed to come back to bury it. Two years ago... So the dear space-cadet neighbours, paid for a new RG, hooked it up to find there was no reception (ya think?) and to then find out that theirs was just fine, and now there was the hassle of having to package the new one and take it to the UPS store to ship it back, and which is another frustration, because it is not possible to return it to a local store or office. Unlike yours truly, they apparently did not do their research with other users, even though we had no service for over a week. So - by a process of survey and elimination, it cannot be the RG, unless everyone I spoke with is using the same RG. But there have been quite a few changes that we have noticed recently, ranging from new look menus, to those very beautiful images when first turning on the TV. So is it not entirely possible that in all the changes and tweaking, something else has been affected? Look it happens - but I can never understand why they can't just say,"Sorry, we are working on "upgrades" so we apologise but you might experience these little set-backs for a while until we are through." Why always blame it on the RG? Another way to make more money?
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What is going on with Java? How do I disable if needed?
What is going on with Java. Should I be concerned? How do I disable Java on my Mac if needed?
Don't believe anyone who says that Macs are 100% secure and malware free. There have been several notable instances where after hearing this many people have found themselves in the midst of a Mac malware outbreak (MacDefender, DNSChanger, and Flashback, just to name a few).
These attacks have been rare, and with "many people" being around 1 percent of all Mac users, for now this has been far of an issue than on other platforms, but security issues do exist for Macs.
Whether or not this warrants the use of special security software is up to you.
My recommendation is to keep a low-key and free malware scanner on your system, such as iAntivirus, ClamXav, or Sophos Home edition that can be configured to only run on-demand, and then should you feel the need use it to run a scan of your system every now and then. You can also use a reverse firewall like Little Snitch to monitor all outbound connections, which was key for many Mac users who found evidence of the Flashback malware on their systems when that outbreak occurred (just see here for the thread where many detected the suspect behavior: https://discussions.apple.com/thread/3844172).
Since malware is still quite rare on Mac systems, it is debatable as to whether or not security software is necessary, but my stance is if configured as I described then there is very minimal chance it will adversely affect the system. I've configured numerous Macs with anti-malware utilities and have not seen any problems with them, so for the most part there should be neglegable impact (if any). Keep in mind some security tools are more intrusive than others, and include a number of scanning routines that are enabled by default, so each one has its own approaches that will need to be considered. The ones I mentioned here are very light-weight.
The thing that will keep your system safest is (besides "common sense" safe computing practices) to use plugin managers and ad-blockers to prevent Java, Flash, and other plug-ins and scripts from launching automatically. -
What is going on with Apple this year? Syncing is now a challenge, when adding new content to devices either way, iphone, ipad, macbook, itunes does not see the content anymore unless you shut it down and re-open it, if you are using iphoto + itunes, neither sync up unless they are both shut down and restarted.
Apple has always done an incredible job syncing content, as it is added in itunes or iphoto or on a device it was immediately accessable on any device to be used or sync based on user settings, is this fragmented syncing due to iOS 6 and itunes or has apple simply lost it's focus or i am missing a setting somewhere?
This fragmentation occurs with photo's, media files such as music and video, apps, email etc. Anyone else experiencing this?no problem syncing photos and videos for me.
and thats why i manage everything else manually...music and videos. syncing music and videos is 'crap' for me.
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