What is Item Category in SAP CRM ? Where exactly it will be useful ?

Question

What is Item Category in SAP CRM ? Where exactly it will be useful ?  Please explain in detail.
Edited by: Rajanand Tadakamadla on Nov 6, 2010 12:46 PM

Answer 1

Hello Rajanand,
1. Item Category :
You define the item categories for business transactions.Like transaction types, an item category is assigned to one or more business transaction categories
An item category specifies the properties and attributes of a business transaction item, and therefore controls how the item is processed
First, you assign the item category to an item object type. The item object type defines the business context in which an item category is used.
ExampleBUS200140- CRM Service Product Item.
2. Item Category Group
With the help of the item category group, you review the various products from a business view for item category determination. Enter the item category group for each product in the product master.(T Code COMMPR01)
During business transaction processing, the system creates the item category from the item category group for the product, and from the business transaction category, and proposes it in the document.
You can assign item categories to business transaction types and item category groups in the process Maintain item category determination.
3.Item Categories Usages
The item category usage is generally used for items that do not refer to a product (for example, Free Items, text items).
The item category usage is assigned to the respective transaction types when the item category is determined. When processing documents, the system determines the item category from the transaction type and item category group or the item category usage and proposes it in the document.
Regards,
Rajendra Sonawane