What is Screen Reader Support link in ISA B2B?

Hello SDN!
There is a link In the header part of ISA B2B screen (near the "logout" link) called "SRS" (Screen Reader Support). For what this link can be used?
regards, Lev

Hello Dave,
if i understand you correctly, screen shots can be used in documentation or creation of user manuals.you can capture the image of the screen or some portion as seen on the computer screen as it in form of a .gif file.
Try pressing "print screen" button, and then open a word blank doc and do "CTRL+V" (paste), the image file which appears on the word doc is the screen shot!!
mind you, you need to do CTRL+C(i.e copy) separately as print screen button takes care of it.
Hope it helps..
thanks,

Similar Messages

  • "No screen reader support" error when launching Adobe Reader 9.1

    One of my users has to use the default magnifier on his Windows sessions (we run Server 2003 Citrix desktops on thin clients) due to his having limited eye sight. However, whenever he opens a pdf Adobe Reader pops up with this message "No Screen Reader Support: This version of the Adobe Reader does not support screen readers. Information about downloading a version with screen reader support is availalbe at http://www.adobe.com/go/reader_download
    After this error, Adobe Reader shuts down.
    If you go to that link, it just directs you to latest download for Adobe Reader which is currently 9.1. I installed this version, but it made no difference, despite it being the very latest. Does anyone have any advice on how to resolve this? Thanks.

    I've come across a similar thing
    I traced it to the Local Text Echo (Speed Screen Latency Reduction) component.
    I use the java client - when this component is enabled - you get the message. When its disabled you don't
    The local text echo component must be being interpretted as a being a screen reader.
    Did you manage to work round the message?

  • No Screen Reader Support

    Hello, I have windows vista 64 bit, I have just started to get this error message when trying to view some doc's in email: "This version of the Adobe Reader does not support screen readers. Information about downloading a version w/screen reader support is available at http://adobe.com/products/acrobat/alternate/html" when i go to this page, i enter in the info, and nothing happens! Does anyone know how to fix this? I've looked in the forums but maybe I'm not entering in the right search info....any help would be appreciated! thx!

    I've come across a similar thing
    I traced it to the Local Text Echo (Speed Screen Latency Reduction) component.
    I use the java client - when this component is enabled - you get the message. When its disabled you don't
    The local text echo component must be being interpretted as a being a screen reader.
    Did you manage to work round the message?

  • Get Support Link in EP

    Hi,
    Could anyone please explain me, what does the "GET SUPPORT" link in EP does(in logic screen)
    Thanks,
    Sathya

    hi,
    Check this documentation <a href="http://help.sap.com/saphelp_nw04/helpdata/en/5f/9367160ab1b24280ae7fa916bd99e2/frameset.htm">E-Mailing Service</a>
    Reward points for useful answers!
    Regards,
    Ganesh N

  • The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless.

    The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless. iOS installed today November 3 and dialog box came up say device no longer supported.
    It's an Apple SD card reader (purchased the same week in Syracuse,NY) and it worked fine yesterday after part one of a Day of the Dead shoot in central Mexico.
    As a professional journalist I traveled with the iPad and a Nikon D80 and lenses and flash. My MacBook would be addded weight so this application (the iPad) fits the bill.
    I was in Paris for a month in October and shot thousands of photos. Often did not have wireless and used the iPad as a photo safe to store the photos.
    Back in the Paris apartment the Photostream worked great.
    So what gives Apple...I upgrade my Ipad 1 for an Ipad 3 and now it's useless in this application and the new iOS. Was there any warning or information that this would happen? Or did you test the iOs on the iPad 4? Afterall the iPad 3 is, what 5 months old?
    But, and a big BUT Apple, I can buy an iPad 4 and use the thunderbolt SD card reader. Is this how you become a world class company???
    Our next Apple purchase is not going to be that...was going to be an Ipad mini for my wife to use on the road in her job. She travels giving anesthesia.
    We are an Apple family....My first Apple was an Apple II and had a Newtown (that still works).
    And we now have an iPhone, 2 MacBookPros, 2 Apple TVs.
    My other computer is an old PC that works with my professional weather station and also interfaces with my ham radio. While I dislike the stability of Windows the system allows me to tinker and work with other devices.
    How can Apple not recognize that folks do want to do thing the way they have been and also abandon DVD/CD drives from computers yet at the same time Apple will sell you its own DVD/CD drive.
    I have always loved my early AppleII but had to abandon it for writing and editing  (early photo editing and design was still a dream then) because most companies "did not support Apple," I was told by corporate IT people. So a love hate period of using PCs.
    Now Apple does not support users but it will sell us the latest gadget. This is stupid marketing and wrong consumption by America.
    I don't want to trust the Cloud for everything and want the ability to edit and stroe photos with ease and not always reply on wi-fi.
    Maybe I should shell out $69 for tech support.

    Hey wmhwilson,
    first of all you are not addressing apple in these forums. We are all just users like you trying to help eachother out. I can almost guarantee they didn't pull the support for the card reader from ipad 3. As i have a nikon camera and d5000 and a card reader running on ipad 3 and i just did a import from the sd card after I read your comments. It could be a bug within your ipad. Try restarting the ipad, if you have everything back up to icloud do a full reset then restore from icloud.
    Second, going off on a tangent about apple and their business practices, in support forums which are user based, really wont get you much help. We come here to help people like you and there are way to many folks who go out venting and we all heard it before and kinda getting bit tired off it.
    Third, before doing proper diagnostics, rebooting, restoring ipad, using different SD card, try using usb connector directy to the camera, don't assume that apple pulled the plug on it. It could be a bug that slipped through testing however I highly doubt it since its working for me.
    So try rebooting, restoring ipad from icloud (if you have back up), try inserting a different SD card. Since you are photographer you must have more then one. Try using the other connector that comes with camera kit.

  • When I create a PDF with Adobe Reader XI, it wont take the links behind the images. Sometimes he does, mostly not.. Whats the solution? The links in text do work!

    When I create a PDF with Adobe Reader XI, it wont take the links behind the images. Sometimes he does, mostly not.. Whats the solution? The links in text do work!

    Hello,
    How can I give a answer back in the discussion on Adobe.com?
    I don’t see any link?
    1.      We have a subscription.
    2.      Im converting a newsletter from the web to PDF.
    3.      Sometimes I put a weblink behind the image in the newsletter. Most of the time PDF wont take the links behind the image.
    Only the tekstlinks are OK.
    [private data removed]

  • Does 9720 support the screen reader app

    Hello,
    I havent bought a Blackberry yet but i am looking for a phone which has a hardware keyboard and also talks back to you, for my wife who recently became blind.
    Can i install the screenreader app on a 9720?
    I want a SIM free phone which has a keyboard and also has a screen reader or talkback, and it is proving very difficult to find one.

    derekstorkey wrote:
    Hello,
    I havent bought a Blackberry yet but i am looking for a phone which has a hardware keyboard and also talks back to you, for my wife who recently became blind.
    Can i install the screenreader app on a 9720?
    I want a SIM free phone which has a keyboard and also has a screen reader or talkback, and it is proving very difficult to find one.
    Hi @derekstorkey! Welcome to the BlackBerry Support Community Forums!
    Yes you can install the screan reader app on older BlackBerry Devices. However, I looked at the 9720's Manuals and I can't find any documentation that it supports the app, so I can't assure you that this specific model supports that. For more information about downloading and installing BlackBerry Screen Reader, visit www.blackberry.com/screenreader
    Have you tried considering BlackBerry10 devices? They come preloaded with Screen Reader and you don't have to download anything. Try the Q10 or the BlackBerry Classic
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • What has the Apple support team done to the Top Sites screen? I just accepted an automatic update to be downloaded to my iMAC, and as a result of this "fix installation" the layout of the Top Sites screen has been terribly "destroyed"! What's the idea?

    What has the Apple support team done to the Top Sites screen? I just accepted an automatic update to be downloaded to my iMAC, and as a result of this "fix installation" the layout of the Top Sites screen has been terribly "destroyed"! What's the idea?

    If you are referring to the non-panorama , but rather the flat look, well that's what they did.
    You can give your opinion here:
    http://www.apple.com/feedback

  • HT202731 HAVE MACBOOK AIR, purchased external DVD.  Will not operate.  On screen "No support disc available.  ???  What am I missing????

    Have Macbook Air, I purchased DVD external.  Will not function, will not eject disc.  On screen " no support disc."  What am I missing?

    Hi drhdrh,
    I apologize, I'm a bit unclear on the exact nature of your configuration. If you are using an external SuperDrive with your MacBook Air, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
    Regards,
    - Brenden

  • Java Help & Accessibility Support for Screen Reading

    We are working on a project where we need to make the help 508Compliant. This help is built using the JavaHelp. We are trying to read this help using the JAWS 11 software. JAWS 11 is a screen reading software. But Unfortunately, not a single screen is being read by JAWS 11 for Javahelp. Please help us.
    Thanks & Regards,
    Vaibhav Garg

    This forum is meant for discussions about OTN content/site and services.
    Questions about Oracle products and technologies will NOT be answered in this forum. Please post your product or technology related questions in the appropriate product or technology forums, which are monitored by Oracle product managers.
    Product forums:
    http://forums.oracle.com/forums/index.jsp?cat=9
    Technology forums:
    http://forums.oracle.com/forums/index.jsp?cat=10

  • Support link disappreared in QA portal.

    HI,
        In portal logon screen we have a support link and is working perfectly, but same as in QA it was there but disappeared without knowing, when i checked in code level it is there,  but in portal it is displaying.
    Can any body suggest me how to get back that or what was happened for this incident.
    Regards,
    Afzal.

    Are you using Custom or Standard Logon PAR file ie in com.sap or com.<customer> namespace ?
    Some additional trouble shooting points -
    1 - You can check the timestamp of the PAR file - System Administration->Support->Portal Runtime->Browse Deployment
    -> under temp or pcd folder if someone accidently deployed any incorrect version?
    2 - In the authschemes.xml did anyone change the reference of the logon par used?
    <frontendtarget>com.sap.portal.runtime.logon.certlogon</frontendtarget>

  • Where are the scripts that make Flex apps work with the JAWS screen reader?

    From the adobe website:
    To use the JAWS screen reader with a Flex application, users must download scripts from the Adobe accessibility website before invoking a Flex application. Screen readers work best when in Forms mode, which lets users interact directly with the Flex application. These scripts let users switch between Virtual Cursor mode and Forms mode by using the Enter key from almost anywhere within a Flex application. If necessary, users can exit Forms mode by using the standard JAWS keystrokes.
    Users can download these scripts, and the installation instructions, from the Adobe website at www.adobe.com/go/flex_accessibility."
    The link is broken and the marvellously dense chat support person said that Adobe doesn't support Flash Builder.
    Where are these scripts located?

    user8757041 wrote:
    I successfully installed oracle 11gR1 but the network configuration is not complete. can I still connect to the database server from XP? How? I am new in connection, even different OS. I use putty and I can access the command line as root or other users.(after I edit IP address at Network Configuration)
    I installed OEL 5.3 not on virtual drive, but directly to my desktop computer.
    what is connection database software?? is it different from putty?
    where can I get the DMS? ( data mover scripts, am I right?)
    wait for your response..
    regard.I'm afraid, I don't follow you very well. Anyway, if you have a db, with a running listener, you should be able to connect from any client over your local network (even through different OS). In that case, you'll need a client software (i.e. Oracle client runtime installation). Regarding the DMS, you should be able to find it onto the client after Peopletools/Peoplesoft application installation.
    Nicolas.

  • IPhone 2.0 Unusable - What I'd tell Support if they accepted communication

    I have been very dissatisfied with the iPhone 2.0 rollout. Far from motivating me to decide to get a 3g despite their not being a larger capacity phone available, it has actually made me substantially less happy with my iPhone.
    I was used to software crashing, the phone rebooting, programs freezing, etc. and I dealt with this quite well. My dissatisfaction began on Friday when my phone suddenly blinked a bright white, popped off and rebooted. Once it was rebooted, none of my 3rd party apps would load and the iPod declared that it had no content. I tried hard reboots, turning it off and on, and more all to no avail. A hassle, but I figured I could deal with it because I could restore it when I got home.
    Despite the time required, I had consistently let my phone do a complete sync including a backup daily, so I anticipated that I’d have a bit of a hassle and then I’d be back on track. Well, I was able to restore the phone, but it got into a restore loop where it always asked me at the end if I’d like to restore my phone from a backup since an iPhone had been attached before. I finally told it to make it a new phone and it seemed fine.
    Then I tried using my phone again. Loaded a note app, made one note, closed it and then tried to open a quick game. Instead of loading, the game popped back to the home screen a few seconds into its load process. I was starting to be agitated at this point. I again tried all the tricks and superstitious behaviors that are suggested as ways to fix this including resetting all settings and deleting all the apps from the iPhone. No luck. I was out of time, so I was just stuck with an iPhone that not only couldn’t play apps, which apple had already received payment for, but one that didn’t even have an iPod!
    I next tried setting the phone up as an entirely new phone rather than doing anything with my backups. I only synced the two apps that I really use and began using the phone. After I read a few pages in an ebook that I’d bought from Apple, I tried to load a different app and you know it: the same problem. Changed software from 2.0 to 2.0.1; same outcome.
    At this point I thought perhaps I was doing something wrong, so I scheduled an appointment with the Mac guy at the Apple store, in case it was something I was doing with iTunes, and an appointment with the iPhone guy at the Apple store. Spent an hour with them and while they were nice in that they acknowledged that my situation was upsetting, there was nothing they could do. They reset my phone back to an entirely new iPhone, recommended that I not sync MobileMe to the phone and wished me luck. You might have already guessed the outcome: my phone won’t work right now again.
    I really feel this is unacceptable. If the software wasn’t ready for use and didn’t have a way to reset it, Apple shouldn’t have taken the course of action that they did. At minimum, they should have only made free applications available until the software was more stable so they didn’t have people who paid for apps that they have absolutely no way to use (I can’t even load them on my mac as a sad substitute). Perhaps they could have declared it to be a public beta. I’ve only spend $23.98 on apps, but I imagine there are people who have spent hundreds of dollars on apps and should be irate that they can’t use them.
    Also, if you’re going to make complete resets such a common thing, providing a tool that allowed users to organize their homepages on their Mac would be a good thing. Or at least allowed us to change the names of the apps so that when iTunes put them on in automatic alphabetic order, they’d be closer to what we want.
    I’m honestly not sure what I want. First and foremost, I want some sort of communication that makes it clear that Apple first knows that the problem exists and more importantly, recognizes that the situation of being unable to use apps or the iPod is not a good thing and acknowledges that my situation is negative. I would like to see action, but that acknowledgment is what I would like to see as an absolute.
    If someone could help those of us with this error, from what I’ve read it’s easy to recognize because the iPod claims to have no music while iTunes says it does and the media that should be in the iPod is taking up the appropriate space on the hard drive, that would be a nice thing. An official request that we provide our crashlogs perhaps? Along with a list of the apps that are installed to help insure that it’s not some app causing this problem.
    What is the official Apple policy about apps? Is there a maximum number or size that you recommend running? Is there some procedure that I don’t know about? I’ve checked at least daily for updates and updated my apps if there were any available, so I really feel like I’ve held up my end of the deal.
    Ok. So I’ve been rational and calm and explained the issue. Now, I would like to take a final moment to convey to you the irritation and anger that I am feeling as a result of this situation. I am unhappy. I have spent at least 14 hours dealing with this since Friday plus hours that my macbook and my phone were working away without needing my direct supervision including almost a dozen restore/resets of the phone, yet I’ve had at most an hour of time that I could use my apps. This is wrong.
    Tell me what to do to allow me to use my apps and I will appreciate it. I can even deal with a daily restore of my phone if that would result in the apps working for at least part of a day, but it doesn’t.
    Based on the company’s policies and beliefs, is this wrong? Does my experience not reflect what the Apple experience should be? I hope that this is the case and that I receive a response that demonstrates this because I believe Apple is better. I actually had such a positive experience throughout the first year of the iPhone that I broke down and decided to buy a Macbook Pro at the beginning of July. That has been a positive experience as well, so I hope that this iPhone problem is proven to be an anomaly and is acknowledged and addressed promptly.
    I know that the software for the iPhones and the apps are only a small part of your work with iTunes, but it does have a significant effect upon end users. Thanks for all your hard work in all the other aspects of iTunes including functionality, flexibility, appearance and content. It really is a quality product and I want to make sure that you don’t interpret my extreme displeasure with this one area of iTunes as slamming the product as a whole.
    I anticipate an acknowledgement of my hardship along with communication outlining a method to rectify the situation.

    You will not get a reply from Apple in these forums. As stated in the information to which we all agreed when we signed up here, these forums are for user-to-user assistance, not for getting technical assistance from Apple. All you will get here is suggestions and commiseration from we your fellow users. If you want to express your displeasure directly to Apple, call the tech support line and ask to speak with Customer Relations and see if there's anything they can do for you. Please keep in mind that the CR rep will not have caused your problems, so keep your calm and be polite; they're just working stiffs too.
    Message was edited by: Dave Sawyer

  • XPERIA Z -What kind of service/SUPPORT standards do you have? Is there any at all?

    Hi guys. Hello sony mobile people. My name is Isaiah and I'm from Manila, Philippines. I am a solid sony fan boy for morethan 10 years now (mobile phones). Or maybe was a solid sony fan boy. Not until yesterday happened. 12/17/2013. 
    I heavily supported sony mobile products back when it was still sony ericsson. From the K-models, to vivaz, and up until to the xperia. I even strongly recommend it to my friends and family and keep persuading them to switch to a sony mobile device because of its outstanding design, features, and solid build quality. And I'm always excited when there is a new model or flagship mobile device to be released by sony. Correct me if I'm wrong but the engineers I guess were hurrying up to put out this new waterproof mobile devices out there without carefully checking, testing, and making sure that your phones are absolutely what they say they are. 
    I'm a chef. I work in the kitchen. Some Eight years ago I was working in the kitchen with my newly acquired sony phone, the k700i to be exact. I was very proud of it for it was my very first coloured phone with camera. I kept it inside the chest pocket of my Chef's jacket when suddenly I reached out on an Ice Chest full of cold water, and as i leaned to reach out for a bucket of ice, my unconcious mind forgot about the law of gravity. So the phone eventually and immediately slipped outside my pocket and went directly inside of the ice chest and fully submerged in very cold water. It was turned on and on standby mode. No matter how fast I reacted to retrieve it from the ice cold water it was already too late. By the moment I had it the screen was fully black. No power button could even wake it up. Long story short, the phone died right then and there. It wasnt waterproof and it was totally my fault. I took some time for me to move on for that was a very expensive device back then. It was such a loss. 
    After that incident I kept on wishing that one day sony would make a device which is waterproof or something that would be able to withstand the heat, the chaos, the wet, the dirty, and the sticky environment of the kitchen. Years have passed and now I have my own restaurant. Cooking even more, staying even more longer inside the kitchen. One of my very favorites was the Xperia Arc S. I bought two, one white and one black. My friends thought it was weird and stupid of me to get two units of the same brand and model. I say it was the obsession to have nice things that lead me to have both, it made me happy.  And finally Sony releases the Xperia Z. 
    It was the ultimate dream come true.
    I bought two units in an instant. One for me and one for my fiancee who also works in the kitchen. 
    We loved it. And everything about it. It suited our lifestyle perfectly. Great photos, internet connectivity, water proof, great size, and extremely good looking. 
    Not until her phone started to charge in a funny manner. The phone just wont charge 100% it would stop at around 54% and never reach anything beyond it. We didnt mind for as long as we had hopes it would go back to normal. 
    Then after a week. It wouldnt charge anymore until the battery went 0%. It died. 
    Then charging it was useless. It wont charge at all. We left it on the charger for 30 minutes. An hour. Three hours. Still nothing. We tried all trouble shooting provided by the sony website. Still nothing. 
    I checked for the pink and red discoloration indicators on all ports. The one on top with the earphone jack was pink. And we never even went to a pool or submerged it under water. The last time it got wet was due to wiping it clean using a wetwipes. 
    and all ports were always closed properly. The only time we open it is when we charge it. So it is a total mystery to us how the water got in. Could it be the defect came from the plug of the port itself?  Probably. Or our unit was poorly made. 
    I went to the sony mobile center here in our country to have them fix it and check it. It seems like the problem of my phone was hardware according to them. And they suggest that I just purchase a new unit because there is no way to fix our unit anymore. 
    Oh my god. This phone aint even half a year old and they want me to buy a new one just because fixing it would amount to the price of a new one. As if its that easy to buy a new one. I feel like I have been scammed big time. The phone doesnt even have bumps or scrathces at all because of protective casings and it just died like that. Like it had a heart attack and can no longer be revived. 
    The customer support really surprised me. It was as if they were very used to answering it that way because maybe I wasn't the first one to have that kind of problem. And by the way I bought my fiancee a Xperia Z Ultra the day the xperia z died. Im planning to surprise her with it for christmas. But I just got depressed with this incident. I mean I am making Sony Mobile rich because I keep buying your products and in return when I, the customer, needs help or reasoning, repair, or any positive promises from you this is what I get. You tell me to just buy another one. Because youre too proud to tell in my face that your product is not defective at all and the fault is mine. And you wouldn't do anything about it. 
    You see, the trust that I had with your company for a very long time took years to build. My loyalty to the brand is just so solid. 
    And it took just one defective model to ruin it. One reasonless suggestion of go ahead and just buy another one as if it costs less than a dollar. Warranty? What for? You wont even listen to your cutomers around the world. More like buy at your own risk, or buy our products because you are filthy rich and when a defective one catches you just buy another one coz money dont cost a thing.  So to the engineers. Don't say that it is waterproof if it really aint. have you really even tried testing it on all different scenarios? Really? I just hope the Z ultra I purchased wont die as well. If it does. I'll start telling and suggesting everyone in my community to beware of your products. You can't even fix your own ceations properly and in a humanely manner. It is not as if my phone blew up.
    You know what is more annoying is the fact that important information, pictures, files, videos, and numbers can never be retrieved on that xperia z. And that is the priceless part. And i am surprised that you guys can't really do anything about it. Xperia is experience right? I guess its true what they say. Experience Zzzzz.... it will now be sleeping forever.
    Word of advice. Please. Learn how to take care of your customers. Especially the loyal ones. They are one of the major reasons why other people are switching to your brand. When left unsatisfied, they can also do otherwise. Thank you for wasting my money. make believe. sure
    Solved!
    Go to Solution.

    Yes I cannot deny the fact that errors and flaws are always present in such mobile devices due to extremely large or volume productions. But then again. We are paying customers who expect nothing but seamless service and performance that is why we pay premium for something premium. From what I see this warranties are not guarantees at all. We pay a lot so we expect a lot. We deserve respect. The company could at least hire a real mobile technician, as if they can't afford to hire one. 
    We can consider but only to a certain point. But matters like this wherein priceless information is lost, unretrievable, and more important information stored on the phone memory they could at least be more dependable in giving back to you. 
    From what I have read form other complains regarding this similar topic, Xperia Care is not doing anything at all, instead they answer like robots with the same messages and solutions that don't even work at all. And they said they have admins here who monitors everything all the time. To answer our queries. But I guess my plead is a good example of the kind of actions they are trying to do, they are doing nothing at all. They should name this place Xperia Don't Care or maybe they just forgot to place the Don't part. 
    This is hard earned money that I used to buy their products, blood, sweat, and sleepless working nights just to buy their products. By the looks of it they are treating their products as a disposable one. Something that would not last for half or one fourth of a lifetime. This kind of dissapointment that I have will keep on growing and other customers dissapointment will grow stroger as well. In due time it will lead to the failure of the whole brand of the mobile giant. This company does not understand that it will only take a spark to set the whole angry and unsatisfied customers on fire towards the brand name.  
    They keep claiming stuff, it feels like they are just scamming the customers of their hard earned money to buy something defective and disposable. Let us see on how they could cope up with social media, exposing how damaging their products are and how they treat their customers when a defective item comes up. 

  • In one of my pages on facebook the page size is really small, how can I set it to a normal size so I can read what I'm reading?

    When I sign into my facebook account the pages are good that it looks normal, I go into another page where I have to switch to play another game and that screen is tiny now last night I was playing wordhunt and created some words at the same time so I thought that I had to hit and hold the control button so my other words that I created wouldn't loose them and that's when my page started getting smaller and smaller now I can't see that certain page of my facebook, is there anything that I can do to help with fixing this problem that I have cause I need to get into this page to play my other games?

    Hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/Page+Zoom
    In short, press CTRL+0 (that's 0 as in zero, not O as in oh).

Maybe you are looking for